2400 Courses

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Office Administration & Skills Diploma Course 02: Compliance Officer Training Level 3 Course 03: Customer Service Training Course 04: Diploma in Performance Management Course 05: Project Management Course Course 06: Change Management Course 07: Business Administration Course 08: Financial Analysis Course Course 09: Diploma in Business Proposal Writing Course 10: Business Etiquette and Professional Behavior Course 11: Business Improvement Course 12: Ultimate Microsoft Excel For Business Bootcamp Course 13: Negotiation Skills Certificate Course 14: Retail Management Skills Course 15: Workplace Confidentiality Course 16: Product Management Course 17: Visual Merchandising Diploma Course 18: Strategic Marketing & Planning Course 19: Professional Diploma in Stress Management Course 20: Complete Communication Skills Master Class This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales. Learning Outcomes of Office Administration, Business Administration & Retail Customer Service Develop comprehensive office administration skills and compliance management knowledge. Master performance management strategies and project management methodologies. Gain insights into financial analysis, business proposal writing, and change management. Enhance business etiquette and professional behaviour in the workplace. Learn advanced Microsoft Excel techniques for data analysis and reporting. Acquire skills in retail management, customer service, and visual merchandising. Invest in your future and enrol today to unlock exciting career opportunities! Why Choose Our Office Administration, Business Administration & Retail Customer Service Course? Get a Free CPD Accredited Certificate upon completion of Office Administration Get a free student ID card with Office Administration Training The Office Administration is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Office Administration course materials This bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location and much more... =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service bundle is ideal for: Newcomers to Business Office Professionals Retail Staff Career Changers Entrepreneurs Ambitious Individuals Requirements You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle. Career path After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career. Office Manager Business Analyst Retail Manager Project Manager Marketing Specialist Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Sessions Note that this will be a two-day course run on consecutive days and the date of day one is shown in the booking system schedule. Online event This online course will be delivered using CISCO Webex. You will need to have a good internet connection, a suitable device with a camera and microphone such as a laptop, and headphones. Level of study This Level 5 programme is the equivalent standard of a unit of a foundation degree or a unit of a first year of an honours degree. Details We will address the following key themes and their impact on the Water Industry as it prepares for PR19 and beyond. Innovation and business performance and using innovation to improve operational processes throughout the business. Financial and social benefits; efficiency, SIM, customer service, safety. resilience Radical and incremental innovation Innovation to gain competitive advantage Creativity and innovation – what conditions and processes are required to encourage them? Instructions This online course will be delivered using CISCO Webex. You will need to have a suitable device with a camera and microphone such as a laptop. If you have any questions about what is required please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.

Level 2, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access