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3004 Courses

Executive Secretary Course

By Training Tale

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in thisExecutive Secretary Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Communication Skills Course Course 04: Level 4 Time Management Course ***Others benefits of this Executive Secretary bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary course] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary course because it does not require any advanced knowledge or skills. Career path After completing this course, you may able to pursue a formal position in professional Executive Secretary services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Executive Secretary Course
Delivered Online On Demand28 hours
£12

Caring for Children Under Five Level 1

By Training Tale

Nurture the next generation with our Caring for Children Under Five Level 1 course. This Caring for Children Under Five Level 1 course will help you in developing a variety of skills and attributes required to work with children under the age of five, preparing you to work in nurseries or other childcare settings. Through this Caring for Children Under Five Level 1 course, you will develop vital skills in areas such as child development, care, play and healthy eating. Enrol in our Caring for Children Under Five Level 1 course today to pursue your dreams and gain the experience, skills, and knowledge required to work with children under the age of five. Learning Outcomes After completing this Caring for Children Under Five Level 1 course, learner will be able to: Learn techniques to improve your own organisational skills Know how to developing a personal progression plan Know how to provide an activity to support children's emotional and social needs Understand planning a safe childcare environment Understand providing an activity to encourage children to Eat Healthily Why Choose Caring for Children Under Five Level 1 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Caring for Children Under Five Level 1 developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Caring for Children Under Five Level 1. ***Others Benefits of this Caring for Children Under Five Level 1 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Caring for Children Under Five Level 1 course] Detailed Course Curriculum of this Caring for Children Under Five Level 1 Course: Module 1: Being Organised Explore techniques to improve your own organisational skills Time-management techniquesOrganisational techniquesPlanners to organise timeReview own time-management and organisational skills Module 2: Developing a Personal Progression Plan Benefits and purpose of developing a progression plan Finding out about progression opportunities Setting a progression goal Identifying the skills and behaviours needed to meet progression goal Reviewing own skills and behaviours against progression goal Creating a progression plan Module 3: Providing an Activity to Support Children's Emotional and Social Needs Factors to consider when planning activities to meet children's emotional and social needs Skills for meeting children's emotional and social needs through activities Module 4: Planning a Safe Childcare Environment Skills for identifying and reducing hazards and risks Module 5: Providing an Activity to Encourage Children to Eat Healthily Healthy nutrition for children Food activities for children Preparation skills for activities to promote healthy eating Assessment Method After completing each module of the Caring for Children Under Five Level 1, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Caring for Children Under Five Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Caring for Children Under Five Level 1 course is ideal for anyone who wants to develop their knowledge of the childcare industry. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Caring for Children Under Five Level 1 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Caring for Children Under Five Level 1 course may lead you to a variety of career opportunities. Such as- Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included

Caring for Children Under Five Level 1
Delivered Online On Demand3 hours
£12

Life Coaching Accredited Online Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Everyone needs a mentor at some point in their lives, whether it's to help us through a difficult relationship, financial problems or career roadblocks. Having someone to give you good advice can lift your spirits. So, if you want to get motivated or are considering a coaching career, this Life Coaching Accredited Online Course is your ultimate guide to self-improvement. This life coaching course is designed to help you achieve personal and professional success to develop a wide range of skills required for a career as a professional life coach. You will learn to define and understand what a happy and successful life is. You will also use motivation, body language and coaching skills to push for self-improvement and professional development. This course outlines the differences between goals and values and what it takes to work as a life coach. Stress and time management will become second nature to you, all the while learning to maximise your potential and coach clients to overcome obstacles. You will further learn how a successful life correlates with a good education, social maturity, and maintaining a healthy work-life balance. If you think that coaching work is for you, then enrol in this coach training course today and kickstart your career with a diploma in life coaching. Who is the course for? People interested in becoming a life coach Life coaches who want to be more effective and competent at their jobs Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Life Coaching Accredited Online Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Life coach Mentors Leadership Coach [/vc_column_text][/vc_column][/vc_row] Life Coaching Introduction to Life Coaching 00:30:00 Life Calling Theory and Model 00:30:00 Additional Coaching Theories and Perspectives 00:30:00 Overview of the Life Coaching Process 00:30:00 Coaching Delivery Systems 00:15:00 Coaching Competencies & Activities 01:00:00 Coaching Documentation 00:30:00 Motivation and Life Coaching Criteria for idealising successful people in the world 02:00:00 Definition of a Happy and Successful life 00:30:00 Self Improvement through motivation 00:30:00 Goal setting 02:00:00 The distinction between Goals and Values 01:00:00 20 qualities for a successful life 02:00:00 Stress Managemen 01:00:00 Time Management 01:00:00 Challenging yourself to be motivated 00:30:00 Ways to Maximize your Potential 02:00:00 Overcome Obstacles Created by Your Self-Limiting Beliefs 02:00:00 Aspects of human behavior to succeed 00:30:00 Why motivation is important for a successful life 00:30:00 Role of Education in successful life 01:00:00 Social roles for a successful life 02:00:00 Maintaining work life balance 00:30:00 What make a person Unsuccessful? 00:15:00 Dealing with Life Challenges 01:00:00 Factors behind importance of motivation in successful life 00:30:00 Becoming a Life Coach Understanding the Concepts 01:00:00 Life Coaching Areas 00:15:00 The Role of a Life Coach 00:30:00 Key Skills of a Life Coach 00:30:00 Do You Have What It Takes To Be A Coach? 00:30:00 Coaching Business 00:30:00 The Income Streams of a Life Coach 00:30:00 How to Build Your Business 00:15:00 Life Coaching FAQ 00:30:00 Mock Exam Mock Exam- Life Coaching Accredited Online Course 00:20:00 Final Exam Final Exam- Life Coaching Accredited Online Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Life Coaching Accredited Online Course
Delivered Online On Demand29 hours
£18

Diploma in Child Counselling and Child Psychology With Complete Career Guide Course

5.0(2)

By Training Express

The Diploma in Child Counselling and Child Psychology offers a deep dive into the complexities of the child mind, blending theory with a keen understanding of the challenges that children face in today’s world. This course equips learners with the knowledge to navigate child psychology’s essential aspects, from emotional development to behavioural patterns, providing a strong foundation in both counselling techniques and psychological principles. It’s perfect for those looking to make a positive difference in children’s lives, whether in educational settings, therapy, or other child-focused roles. As you explore child development and psychological theories, you’ll be guided through practical applications for understanding and addressing various issues that children may encounter. The course is carefully structured to ensure learners grasp the core concepts of child psychology, from understanding childhood trauma to developing effective counselling strategies. With insights into the emotional and psychological challenges children face, this diploma offers the tools to help professionals support children in overcoming barriers to their mental well-being. If you’re passionate about supporting children’s growth and mental health, this course is an excellent step towards enhancing your skills and understanding in this impactful field. Key Features: CPD Certified Diploma in Child Counselling and Child Psychology With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Child Psychology Diploma Module 01: Child Psychology and Its Major Context Module 02: Understanding Child Development Module 03: The Scope and Stages of Child Development Module 04: The Areas of Child Development Module 05: Erikson's Theory of Child Development Module 06: Attachment and Relationship Building in Childhood Module 07: Impacts of Separation and Loss of Attachment Module 08: Factors That Influence Development Module 09: Cognitive Development Module 10: Social and Emotional Development Module 11: Moral and Ethical Development in Children Module 12: Personality and Intellectual Development in Children Module 13: Language Development Module 14: Problems of Infancy Module 15:Problems in Childhood and Adolescence Module 16: Problems of Adolescence Child Counselling Module 01: Counselling and Counsellors Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Cognitive Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development in Children Module 07: Theories and Models of Counselling (Part 1) Module 08: Theories and Models of Counselling (Part 2) Module 09: Childhood and Adolescent Psychiatric Disorders Module 10: Counselling Children and Adolescents in Schools Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Module 12: Counselling Stress and Anxiety Disorders Module 13: Counselling Trauma and Substance Abuse Module 14: Counselling Mood Disorders and Depression Module 15: Counselling Eating & Sleeping Disorders Module 16: Counselling Self-Harm and Suicide Module 17: Communication Skills and Empathy in Counselling ________________________________________________________________________ Complete Career Guide for Diploma in Child Counselling and Child Psychology (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Child Counselling. In addition to mastering the essentials of Child Counselling, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Child Counselling. Your dream career starts here! List of career guide courses included in Diploma in Child Counselling and Child Psychology With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the major contexts of child psychology and its relevance. Analyze and comprehend the different stages of child development. Evaluate the impact of attachment and relationship dynamics on childhood. Identify and assess factors influencing cognitive and social-emotional development. Apply theoretical models to effectively counsel children and adolescents. Demonstrate communication skills and empathy in professional counselling settings. ________________________________________________________________________ Accreditation All of our courses, including the Diploma in Child Counselling and Child Psychology With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diploma in Child Counselling and Child Psychology With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring child counsellors Psychology enthusiasts Educators and teachers Social workers Parents seeking in-depth child development insights Career path Child Psychologist - £35K to 50K/year. Educational Consultant - £30K to 45K/year. Child Welfare Officer - £25K to 40K/year. School Counsellor - £28K to 42K/year. Family Support Worker - £22K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Diploma in Child Counselling and Child Psychology With Complete Career Guide Course
Delivered Online On Demand1 hour
£65

COSHH - CPD Certified

4.9(27)

By Apex Learning

This COSHH (Control of Substances Hazardous to Health) course provides an understanding of hazardous substances, as outlined within the Control of Substances Hazardous to Health Regulations 2002. It will equip you with the knowledge needed to identify hazardous substances in your workplace and understand the legal requirements of COSHH. By completing this training, you will be aware of how to undertake a COSHH risk assessment and know the different control measures that can be implemented to manage risks that hazardous substances can cause. With a single payment, you will gain access to COSHH Training Complete Bundle including an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this COSHH Training Complete Bundle: Course 01: COSHH Awareness Level 3 Course 02: DSEAR Training Course 03: LOLER Training Course 04: Manual Handling Level 2 Course 05: Occupational Health and Safety Level 3 Course 06: Working at Height Awareness Diploma Course 07: Asbestos Awareness Level 2 Course 08: Workplace Health and Safety Diploma Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Compliance & Business Risk Management Course 11: Personal Hygiene This COSHH course presents and explains all the necessary precautions that are necessary to safeguard employees and adhere to the UK Government's laws and regulations. It includes detailed listings of COSHH substances and the health risks they pose. You will be subsequently taught the correct operational procedures for each one and be confident of your welfare. Highlights of the COSHH (Control of Substances Hazardous to Health) Training Course On completing this COSHH Training Course, learners will be able to: Understand the health risks of working with hazardous chemicals Work in compliance with COSHH regulations to ensure a safe working environment Demonstrate knowledge of the effects hazardous substances have on health Identify the different types of hazardous substances and their classification Know how to identify and assess the risks of hazardous chemicals in the workplace Gain essential knowledge and skills to work safely with hazardous chemicals Implement effective safety measures to ensure a hazard-free working environment Understand the effects of exposure by swallowing, breathing in, skin and eye contact. **Curriculum** Course 1: COSHH Training Module 01: COSHH Explained Substances hazardous to health Workplaces at risk of hazardous substances Dangers of hazardous substances And much more... Module 02: COSHH Regulations Control of Substances Hazardous to Health The CLP regulation Approved Code of Practice (ACoP) Law enforcement And much more... Module 03: Health Problems Related to Hazardous Substances Major health hazards High-risk professions Entry pathways Dermatitis And much more... Module 04: Identifying Hazardous Substances Labelling chemicals Safety data sheets Emergency protocols Dangerous substances And much more... Module 05: Risk Assessments COSHH Defining risk assessment Steps in risk assessment Identifying the hazards Determining who is susceptible to harm and how And much more... Module 06: Control Measures and Monitoring Control Measures and Monitoring Module 07: Implementing Control Measures Implementing Control Measures ------------- Other Courses Are ------------- Course 2: Fire Safety Awareness Level 2 Course 3: Infection Prevention Training . Course 4: Workplace Safety Course Course 5: First Aid at Work . Course 6: DSEAR Training Course 7: LOLER Training Course 8: Compliance & Business Risk Management Course 9: Working in Confined Spaces Level 2 Course 10: Personal Hygiene Course 11: Time Management How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment in this Training. It is available to all students, of all academic backgrounds. Requirements COSHH (Control of Substances Hazardous to Health) Career path COSHH (Control of Substances Hazardous to Health) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (COSHH Explained) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

COSHH - CPD Certified
Delivered Online On Demand
£45

Customer Management Training

4.7(47)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12

Office Admin

4.7(160)

By Janets

The Office Admin is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Office Admin consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Office Administration Introduction to Office Administration 00:16:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Business Writing Skills Business Writing Skills 00:42:00 Module 4: Microsoft Office Skills Microsoft Office Skills 00:07:00 Module 5: Business Telephone Skills Business Telephone Skills 00:21:00 Module 6: Diary Management and Note taking Diary Management and Note taking 00:23:00 Module 7: Time Management Time Management 00:37:00 Module 8:Organisational Skills Organisational Skills 00:27:00 Module 9: Communication Skills Communication Skills 00:27:00 Module 10: Customer Service Customer Service 00:18:00 Module 11: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 12: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 13: Travel Arrangements Travel Arrangements 00:26:00 Module 14: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 15: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00 Module 16: Business Etiquette Business Etiquette 00:21:00 Mock Exam Mock Exam - Office Admin Diploma 00:20:00 Final Exam Final Exam - Office Admin Diploma 00:20:00 Assignment Assignment - Office Admin 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Office Admin
Delivered Online On Demand3 weeks
£25

Diploma in Security Guard at QLS Level 4 With Complete Career Guide Course

5.0(2)

By Training Express

The Diploma in Security Guard at QLS Level 4 offers a detailed approach for those seeking to advance their careers in security services. Designed with flexibility in mind, this course offers students an insightful understanding of security management principles, legislation, and risk assessments. It empowers you to master the complexities of security operations, all through a well-rounded online learning experience. Whether you're looking to start or elevate your career, this qualification is your gateway to understanding the nuances of professional security duties, safety protocols, and industry-standard procedures. This course goes beyond the basics, incorporating a complete career guide to ensure you're fully prepared for opportunities in security guarding and beyond. You'll learn everything from security system installations to managing incidents effectively. Whether you are aiming for a security officer position or looking to further your professional skills, this course will equip you with the theoretical knowledge and the essential framework to help you navigate the security landscape with confidence. The materials provided are designed to align with industry standards, ensuring that your learning is always in line with current best practices. No need to step foot in a classroom – all of this learning is at your fingertips. Good luck with your journey! ________________________________________________________________________ Key Features: FREEQLS - The Quality Licence Scheme Certificate CPD Certified Diploma in Security Guard Training 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Security Guard Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations ________________________________________________________________________ Complete Career Guide for Diploma in Security Guard at QLS Level 4 (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Security Guard. In addition to mastering the essentials of Security Guard, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Security Guard. Your dream career starts here! List of career guide courses included in Diploma in Security Guard at QLS Level 4 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamental concept and significance of security measures. Evaluate career prospects for Security Guards in the UK context. Conduct security risk analysis and implement risk reduction strategies. Demonstrate proficiency in physical and information security protection methods. Execute efficient responses to immediate crisis situations. Utilize technology effectively for security management purposes. ________________________________________________________________________ Accreditation All of our courses, including the Diploma in Security Guard at QLS Level 4 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diploma in Security Guard at QLS Level 4 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become security professionals in the UK. Those interested in understanding security risk analysis and reduction. People seeking knowledge in general patrol tactics and techniques. Individuals looking to grasp laws and regulations related to security. Those desiring to enhance public relations and traffic control skills. Career path Security Guard - £20K to 25K/year. Security Supervisor - £25K to 30K/year. CCTV Operator - £22K to 28K/year. Loss Prevention Officer - £21K to 26K/year. Event Security Officer - £20K to 24K/year. Certificates CPD Accredited e-Certificates Digital certificate - Included QLS Endorsed Certificate Hard copy certificate - Included

Diploma in Security Guard at QLS Level 4 With Complete Career Guide Course
Delivered Online On Demand1 hour
£100

Project Management

5.0(1)

By LearnDrive UK

Embark on a comprehensive journey through the intricacies of Project Management. From PMBOK guidelines to effective planning, quality control, and risk management, this course offers the tools and insights needed to excel in managing complex projects in any industry.

Project Management
Delivered Online On Demand1 hour
£5

Control and Administration of Medication Diploma Level 3 With Complete Career Guide Course

5.0(2)

By Training Express

The Control and Administration of Medication Diploma Level 3 with Complete Career Guide course is designed to provide a comprehensive understanding of the fundamental principles of medication management, making it a perfect choice for individuals looking to gain expertise in this vital field. The course guides learners through the essential processes involved in the safe and effective administration of medication, focusing on the legal, ethical, and professional standards required within healthcare settings. Whether you're aiming to work in healthcare facilities or seeking to enhance your knowledge for personal development, this course offers structured content that promotes an in-depth understanding of how medications should be controlled and administered. By the end of the course, students will have gained essential knowledge to pursue further studies or work in roles related to medication management and healthcare administration, providing a solid foundation for career progression. The course also includes a thorough career guide, outlining opportunities for growth within the sector, helping you navigate your next steps with confidence. ________________________________________________________________________ Key Features: CPD Certified Control and Administration of Medication Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Module 09: Law and LegislationModule 10: Basics of Medicine Handling Module 11: Safe Handling of Medications Module 12: Aseptic Technique and Health & Safety Management Module 13: Anatomy and physiology of Body Parts Module 14: Importance Hygiene & Cleanliness Module 15: Standard Precautions for Infection Control ________________________________________________________________________ Complete Career Guide for Control and Administration of Medication Diploma Level 3(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Medication. In addition to mastering the essentials of Medication, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Medication. Your dream career starts here! List of career guide courses included in Control and Administration of Medication Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Master the fundamentals of medicine management for effective administration. Understand the importance of optimising medication through the four key principles. Acquire proficiency in safe handling, aseptic technique, and health & safety. Demonstrate a comprehensive understanding of law, legislation, and ethical considerations. Develop expertise in prescribing medications effectively, addressing common problems. Gain insight into anatomy, physiology, and infection control for holistic medication administration. ________________________________________________________________________ Accreditation All of our courses, including the Control and Administration of Medication Diploma Level 3 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Control and Administration of Medication Diploma Level 3 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking advanced knowledge in medication administration. Individuals aspiring to work in residential aged care facilities. Those aiming to enhance their understanding of law and legislation. Professionals looking to elevate their skills in safe medication handling and aseptic technique. Career path Medication Technician - £21K to 30K/year. Care Home Manager - £28K to 45K/year. Pharmaceutical Sales Representative - £25K to 35K/year. Healthcare Compliance Officer - £30K to 40K/year. Clinical Educator - £25K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Control and Administration of Medication Diploma Level 3 With Complete Career Guide Course
Delivered Online On Demand1 hour
£50