Health and Social Care Communication Skills
Effective communication is a vital part of health and social care. This Health and Social Care Communication Skills course offers practical knowledge and techniques to enhance how professionals interact with patients, families, and colleagues. You’ll learn about professional behaviour, communication types, patient understanding, and how to maintain confidentiality in healthcare settings.
Through this course, you will gain an understanding of medical terms, patient interaction techniques, and ethical issues in health communication. Whether you’re starting your career or looking to strengthen your current skills, this course offers the tools to build strong, respectful, and effective communication in any care environment.
Course Curriculum
Module 1. Introduction to Health and Social Care
Module 2: Communication and its Relevance
Module 3: Importance of Communication in Healthcare
Module 4: Professional Communication and Behaviour
Module 5: Interviewing Techniques
Module 6: Adapting Communication to a Patient's Ability to Understand
Module 7: Confidentiality in a Medical Environment
Module 8: Human Body Vocabulary with Pictures
Module 9: Equipment, Instrument and Lab Tests
Module 10: Legal aspects and Ethics
Module 11: Medical Jargon and Terminology
Module 12: Acronyms and Abbreviation
(Learn more about this online course)