<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Architect<br />Business Process Owner /Team Lead /Power User<br />Enterprise Architect<br />Executive<br />Program/Project Manager</p>Overview<p>This course will prepare you to:<br />Identify the key functional areas of SAP S/4HANA Finance<br />Describe the capabilities of SAP S/4HANA Finance using<br />selected business processes<br />Understand integration aspects between Finance and Management Accounting<br />Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance</p><p>This course will prepare you to Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Positioning of Finance processes in the SAP S/4HANA Finance solution</li><li>Financial Accounting: General Ledger Accounting</li><li>Financial Accounting: Accounts Payable</li><li>Integration Aspects between materials Management and Financial Accounting</li><li>Management Accounting: Cost Centers</li><li>Management Accounting: Internal Orders</li><li>Financial Accounting: Asset Accounting</li><li>Financial Accounting: Accounts Receivable</li><li>Brief Overview of the Central Finance Option</li></ul></div>

Nexus Human

Corporate Finance Level 1

SAP Finance & Controlling

SAP Project

SAP Financial Accounting

SAP S/4HANA

SAP Fiori

S4F00 Overview of Finance in SAP S/4HANA

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This class is intended for individuals with some level of experience overseeing, managing, or working on projects.</p>Overview<p>Project Management FrameworkInitiatingPlanningExecutingMonitoring and ControllingClosing</p><p>This one-day course introduces the senior managers, department managers, and other key stakeholders to the principles and processes of project management.</p></div><div id="course-pills-2"><h4>Project Management Framework</h4><ul><li>What is a Project?</li><li>What is Project Management?</li><li>Role of a Project Manager</li><li>Project, Program, and Portfolio Management</li><li>Strategy, Portfolio, Program, and Project Management</li><li>Organizational Goals</li><li>Project Selection Criteria</li><li>The Project Life Cycle Overview</li><li>Case Study Selection</li></ul><h4>Initiating</h4><ul><li>Initiating Process Group Overview</li><li>Develop Project Charter</li><li>Identify Stakeholders</li></ul><h4>Planning</h4><ul><li>Planning Process Group Overview</li><li>Develop Project Management Plan</li><li>Collect Requirements</li><li>Define Scope and Create WBS</li><li>Determine Project ROI</li><li>Schedule Processes</li><li>Cost Management Processes</li><li>Plan Quality Management</li><li>Plan Human Resource Management</li><li>Project Human Resource Difficulties</li><li>Plan Communications Management</li><li>Risk Management Activities</li><li>Plan Procurement Management</li></ul><h4>Executing</h4><ul><li>Executing Process Group Overview</li><li>Team Building</li><li>Lessons Learned</li></ul><h4>Monitoring &amp; Controlling</h4><ul><li>Monitoring and Controlling Process Group Overview</li><li>Perform Integrated Change Control</li><li>Monitoring and Controlling Processes</li><li>Verify Scope</li></ul><h4>Closing</h4><ul><li>Closing Process Group Overview</li><li>Close Project or Phase</li><li>Close Procurements</li></ul></div>

Project Management Institute (PMI)

Project Leadership

Project Management Professional (PMP)

Project Management

Google Project Management

Project Manager

Project Management for Senior Managers

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Architect<br />Business Process Owner / Team Lead / Power User<br />Program/Project Manager</p>Overview<p>This course will prepare you to:<br />Describe the motivation for SAP S/4HANA Enterprise Management<br />Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA</p><p>Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system.</p></div><div id="course-pills-2"><h4>Overview of SAP S/4HANA</h4><ul><li>Outlining the Motivation for SAP HANA and SAP S/4HANA</li><li>Providing an Overview of the SAP S/4HANA Products and Adoption Strategies</li><li>Using the SAP Fiori Front-End</li></ul><h4>Overview of Financial Accounting (FI) in SAP S/4HANA</h4><ul><li>Outlining Financial Accounting (FI) Components in SAP S/4HANA</li></ul><h4>General Ledger (G/L) Accounting</h4><ul><li>Outlining Organizational Elements in Financial Accounting (FI)</li><li>Maintaining G/L Master Records</li><li>Posting Transactions in the G/L</li></ul><h4>Accounts Payable</h4><ul><li>Maintaining Vendor Master Records</li><li>Maintaining Accounts Payable Transactions</li><li>Managing the Integration between Accounts Payable and Materials Management</li><li>Performing Accounts Payable Closing Operations</li></ul><h4>Accounts Receivable</h4><ul><li>Maintaining Customer Master Records</li><li>Managing Accounts Receivable Transactions</li><li>Managing Customer Correspondence</li><li>Creating Accounts Receivable Dispute Cases</li><li>Managing the Integration between Accounts Receivable and Sales Order Management</li><li>Performing Accounts Receivable Closing Operations</li></ul><h4>Asset Accounting</h4><ul><li>Maintaining Asset Master Records</li><li>Executing Asset Transactions</li><li>Executing Asset Accounting Period-End Closing Activities</li></ul><h4>Bank Accounting</h4><ul><li>Maintaining Bank Accounting Master Records</li><li>Managing Bank Accounting Transactions</li></ul><h4>Closing Operations in General Ledger Accounting</h4><ul><li>Performing General Ledger (G/L) Closing Operations</li></ul></div>

SAP Human Capital Management

S4F10 SAP Business Processes in Financial Accounting in SAP S/4HANA

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner,  Service Manager, Service Owner, Project manager, Consultants)</p>Overview<p>Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are:<br />The role of business process modelling<br />Modelling core business processes at an organizational level<br />Modelling business processes at the process level<br />Documenting and analyzing tasks<br />The use of gap analysis in improving business processes</p><p>The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Let?s Get to Know Each Other</li><li>Course Overview</li><li>Course Learning Objectives</li><li>Course Structure</li><li>Course Agenda</li><li>Introduction to Business Process Modelling</li><li>Exam Details</li><li>Business Analysis Certification Scheme</li></ul><h4>The Context for Business Process Modelling</h4><ul><li>Purpose and benefits of business process modelling</li><li>Three levels of business process hierarchy (Organization, process and task level)</li><li>Process view versus the functional view of an organization</li><li>Assessing the impact of a new process design (POPIT model)</li><li>Implementation of a business change (Pilot, phased, direct changeover, parallel running)</li></ul><h4>The Organizational Context for Business Processes</h4><ul><li>Construction of an organizational level model of a business process</li><li>External and internal elements of an organizational model</li><li>Supporting the value proposition</li></ul><h4>Modelling the Business Processes</h4><ul><li>Construction of a business process model</li><li>Standard notation</li><li>Process, task and step</li><li>OPOPOT</li><li>External, internal and time-based events</li><li>Internal performance measures and customer expectations of performance</li></ul><h4>Documenting Tasks</h4><ul><li>A task description</li><li>UML activity diagram notation and structured english</li></ul><h4>Improving Business Processes</h4><ul><li>task automation, removal of gaps and disconnects, process reengineering</li><li>business rules and assumptions</li><li>Unsatisfactory performance</li><li>Combinations of conditions</li><li>Gap analysis</li></ul></div>

Business Process Model & Notation (BPMN)

Business Analyst

Business Analysis

Business Process Management (BPM)

Process Modelling

Business Process Modeling

Business Analysis - Modelling Business Processes

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Architect<br />Business Process Owner/Team Lead/Power User<br />Developer<br />Development Consultant<br />Program/Project Manager<br />Solution Architect<br />Technology Consultant</p>Overview<p>This course will prepare you to:<br />Understand the SAP Cloud Solution<br />Understand the SAP Cloud Strategy<br />Understand Java Development<br />Understand development in SAP Cloud<br />Classify and use the various Cloud Platform services<br />Understand the various CP Services<br />Explore the Internet of things<br />Get an overview of SAP Cloud Platform, integration Service<br />Understand Extensions of SAP Cloud Solutions</p><p>This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform.</p></div><div id="course-pills-2"><h4>SAP Cloud Platform, Introduction</h4><ul><li>Introduce SAP Cloud Platform (SAP CP)</li><li>Explain Landscape Architecture-Relevant Terms</li><li>Learn about typical Use cases</li><li>Explore What is in it: Product Capabilities and Services</li></ul><h4>Platform Concepts</h4><ul><li>Understand Basic Platform Concepts</li><li>Explore Datacenters</li><li>Understand Security</li></ul><h4>Digital Transformation - Java Development</h4><ul><li>Introduce Digital Transformation, Java Development</li><li>Explore 12 Factor Microservices</li><li>Use the Supported Java Development Environment</li><li>Explain Supported Java Programming Models by CF</li><li>Operate Java Applications on SAP Cloud Platform NEO</li></ul><h4>Digital Transformation ? SAP HANA Development</h4><ul><li>Understand SAP HANA Development</li><li>Understand the SAP HANA XSA Development on CF</li></ul><h4>Digital Transformation ? HTML5/SAPUI5/Fiori Development</h4><ul><li>Introduce HTML5, SAPUI5, and Fiori Development</li><li>Use SAP UI5</li><li>Use SAP Fiori</li></ul><h4>Agile Business ? Extend Application</h4><ul><li>Introduce Agile Business</li><li>Understand the Application Frontend</li><li>x-tend the Application: Backend</li><li>Explore SAP Cloud Platform Data and Storage Services</li></ul><h4>Enterprise Optimization ? Integration Services</h4><ul><li>Introduce Enterprise Optimization, Integration Services</li><li>Explore Available Integration Services</li></ul><h4>Enterprise Optimization ? Process Integration</h4><ul><li>Introduce SAP Cloud Platform, Integration Service</li><li>Implement iFlows</li></ul><h4>Enterprise Optimization ? API</h4><ul><li>Explain API Management</li><li>Build and Publish APIs</li></ul><h4>Internet of Things Services (IoT)</h4><ul><li>Explore the Internet of Things (IoT)</li></ul><h4>Other Interesting Services and Features</h4><ul><li>Explain SAP Cloud Platform SaaS Extensions</li><li>Explore SAP Cloud Platform Business Services</li><li>Explain Cloud Platform Data and Storage</li><li>Understand SAP Cloud Platform Security</li></ul></div>

SAP ABAP

CP100 SAP Cloud Platform

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Account manager<br />Deployment engineer<br />Deployment project manager<br />Sales engineer</p>Overview<p></p><p><span>After taking this course, you should be able to:</span></p><br /><p><span>Describe CCE flows and processes required to support and troubleshoot the PCCE deployment</span></p><br /><p><span>Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment</span></p><br /><p><span>Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment</span></p><p></p><p>The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. CiscoÂ© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues</p></div><div id="course-pills-2"><h4>CCE Flows and Process Review</h4><ul><li>Troubleshooting and Support Methodology</li><li>PCCE Component Review</li><li>PCCE Call Flow Review</li></ul><h4>CCE Diagnostic Tools</h4><ul><li>Diagnostic Framework Suite</li><li>Run Analysis Manager</li><li>Run Unified System Command-Line Interface (CLI)</li></ul><h4>Troubleshooting CCE</h4><ul><li>Troubleshoot Certificates</li><li>Troubleshoot Cisco Finesse</li><li>Troubleshoot a PCCE Deployment</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Cisco Certified Network Professional certification (CCNP)

IT Certifications

Commercial & Contract Management Certification Program (CCM)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Security professionals. This module is intended for everyone who is involved in the implementation, evaluation and reporting of an information security program, such as an Information Security Manager (ISM), Information Security Officer (ISO) or a Line Manager, Process Manager or Project Manager with security responsibilities. Basic knowledge of Information Security is recommended, for instance through the EXIN Information Security Foundation based on ISO/IEC 27001 certification.</p>Overview<p>The module Information Security Management Professional based on ISO/IEC 27001 (ISMP.EN) tests understanding of the organizational and managerial aspects of information security.The subjects of this module are:<br />Information security perspectives: business, customer, service provider/supplier<br />Risk Management: analysis, controls, remaining risks<br />Information security controls: organizational, technical, physical.</p><p>Information security is the preservation of confidentiality, integrity and availability of information (ISO/IEC 27000 definition). Information security is gaining importance in the Information Technology (IT) world. Globalization of the economy is leading to an ever-increasing exchange of information between organizations (their staff, customers and suppliers) and an explosion in the use of networked computers and computing devices. The core activities of many companies completely rely on IT. Enterprise resource planning (ERP) management systems, the control systems that govern how a building runs or a manufacturing machine functions, day-to-day communications - everything - runs on computers. The vast majority of information - the most valuable commodity in the world - passes through IT. Information is crucial for the continuity and proper functioning of both individual organizations and the economies they fuel; this information must be protected against access by unauthorized people, protected against accidental or malicious modification or destruction and must be available when it is needed. Companies and individual users of technology are also beginning to understand how important security is and are beginning to make choices based on the security of the technology or service.</p></div><div id="course-pills-2"><h4>Information Security Perspectives</h4><ul><li>The candidate understands the business interest of information security</li><li>The canidate understands the customer perspective on governance</li><li>The candidate understands the supplierÃ¯s responsibilities in security assurance</li></ul><h4>Risk Mangement</h4><ul><li>The candidate understands the principles of risk management</li><li>The candidate knows how to control risks</li><li>The candidate knows how to deal with remaining risks</li></ul><h4>Information Security Controls</h4><ul><li>The candidate has knowledge of organizational controls</li><li>The candidate has knowledge of technical controls</li><li>The candidate has knowledge of physical, employment-related and continuity controls</li></ul></div>

Information Security (IS)

Certificate in Information Security Management Principles (CISMP)

Information Security

ISO 27001

Certified Information Security Manager (CISM)

Information Security Awareness

EXIN Information Security Foundation based on ISO/IEC 27001 - Professional

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer.  The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop.</p>Overview<p>Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitationIdentify and differentiate between the different types of requirements that need to be elicitedDescribe the importance of documenting business objectives and project scope before eliciting requirementsUtilize a context diagram to scope the requirementsUtilize a process, techniques, and templates for stakeholder identification and analysisApply industry best practices to common issues with Stakeholders during requirements elicitationPlan and conduct a good InterviewIntroduce standards in process modelingPlan and develop a prototype to elicit requirements</p><p>In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs.</p></div><div id="course-pills-2"><h4>Day 1</h4><ul><li>Unit 1: Course Introduction</li><li>Unit 2: Fundamentals of Requirements Elicitation</li><li>Unit 3: Understanding the Project Objectives and Scope</li><li>Unit 4: Identifying and Analyzing Your Stakeholders</li><li>Unit 5: Interviewing Techniques</li></ul><h4>Day 2</h4><ul><li>Unit 6: Facilitation Techniques</li><li>Unit 7: Process Modeling</li><li>Unit 8: Prototyping</li><li>Unit 9: Document Analysis, Interface analysis, and Reverse Engineering</li><li>Unit 10: Course Summary</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA26 - Requirements Elicitation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA26 - Requirements Elicitation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Agile Business Analyst

Engineering Construction Industry Training (ECITB)

Trainers Course

BA26 - Requirements Elicitation

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is designed for network and software engineers and hold job roles such as:<br />Network administrator<br />Network engineer<br />Network manager<br />System engineer<br />Project manager<br />Network designer</p>Overview<p>After taking this course, you should be able to:<br />Describe mobile network architecture basics<br />List enabling technologies for 5G and describe 5G key use cases<br />Perform basic operations on a Cisco 5G NSA mobile packet core<br />Describe the Cisco 5G Converged SDN Transport Architecture<br />Describe Cisco NFVI and perform basic operations using Cisco ESC and Cisco Virtualized Infrastructure Manager (VIM)<br />Describe Cisco service provider automation and orchestration solutions to deploy and manage 5G network functions<br />Describe the Cisco Ultra Cloud Core architecture and deploy the Cisco SMI<br />Explain the 5G ready distributed Telco DC with Cisco ACI solution<br />Describe the Cisco 5G security architecture</p><p>The Cisco Service Provider 5G Technologies Foundations (SPMBL100) v1.0 course introduces mobile network components, basic 5G concepts, and features of 5G technology including faster data speeds, higher device capacity, and improved user experience. You will examine the mobile packet core solutions, 5G transport architecture, and CiscoÂ© automation and orchestration tools used in 5G networks. You will also learn about the Cisco 5G Non-standalone (NSA) and the Cisco Ultra Cloud Core 5G standalone (SA) platform solutions, the Cisco 5G converged Software-Defined Networking (SDN) transport architecture, and Cisco edge computing solutions. You will study the Cisco Network Function Virtualization (NFVI) architecture, Cisco Network Services Orchestrator (NSO), and Cisco Elastic Services Controller (ESC). You will learn how 5G is distributed with Telco Data Center (DC) with Cisco Application Centric Infrastructure (Cisco ACIÂ©). And finally, Zero-Touch Provisioning (ZTP), Cisco Crosswork?, and the Cisco 5G security architecture will also be presented.</p></div><div id="course-pills-2"><h4>Mobile Network Fundamentals</h4><ul><li>5G Key Use Cases</li><li>Examining Mobile Network Components</li></ul><h4>Enabling Technologies for 5G</h4><ul><li>Introduction to 5G NR Characteristics</li><li>Cloud Radio Access network (RAN)</li></ul><h4>Cisco 5G NSA Solution</h4><ul><li>5G NSA Basics</li><li>5G NSA StarOS Configurations</li></ul><h4>Cisco 5G Converged SDN Transport Architecture</h4><ul><li>Cisco 5G Transport Ready Devices</li><li>Application Awareness and Network Slicing with Segment Routing</li></ul><h4>Cisco NFV Infrastructure, Cisco Virtualized Network Functions (VNFs), Cisco VIM, and Cisco ESC</h4><ul><li>NFVI and SDN Architecture Overview</li><li>Cisco VIM Pod Configurations</li></ul><h4>Cisco Service Provider Automation and Orchestration</h4><ul><li>Telemetry Basics</li><li>ZTP Fundamentals</li></ul><h4>Cisco Ultra Cloud Core</h4><ul><li>Cisco Ultra Cloud Core Basics</li><li>Kubernetes and Docker Fundamentals</li></ul><h4>5G Ready Distributed DC with Cisco ACI</h4><ul><li>Cisco ACI in Telco Data Centers</li><li>5GC Deployment</li></ul><h4>Mitigating Threats in 5G</h4><ul><li>Introduction to 5G Cybersecurity Risks</li><li>Mitigating 5G Cybersecurity Risks</li></ul></div>

CompTIA Network+

Certified Cloud Security Professional (CCSP)

IT Networking Fundamentals

Cisco Service Provider 5G Technologies Foundations v1.0 (SPMBL100)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>Application Consultant<br />Data Consultant / Manager<br />Developer Consultant<br />Technology Consultant<br />Program / Project Manager<br />Business Analyst<br />Developer<br />User<br />Business Process Owner / Team Lead / Power User</p>Overview<p>This course will prepare you to:<br />Outline SAP Transportation Management business processes<br />Identify and examine the SAP TM building blocks necessary for processing shipments of goods.<br />Engage in Transportation network maintenance, order/requirements integration and management, transportation planning, shipment execution, and freight invoicing and settlement.<br />Use both the SAP ERP and SAP TM systems using the NetWeaver Business Client interface</p><p>This course will help you to prepare for the blueprinting stage of your SAP Transportation Management implementation or enable you to use the system in your role as a business user. You will gain an overview of the key business transactions and system capabilities to enable you to design the processes you will use within your own organization. You will learn how SAP TM can help you to support Order Management, Transportation Planning, Subcontracting, Execution, Charge Calculation and Settlement. This course is the mandatory foundational prerequisite for all follow-on SAP TM training courses.</p></div><div id="course-pills-2"><h4>SAP Transportation Management (SAP TM)</h4><ul><li>Evaluating SAP Transportation Management</li><li>Evaluating the SAP TM System Landscape</li></ul><h4>SAP TM User Interface</h4><ul><li>Identifying NetWeaver Business Client Components</li><li>Personalizing Object Worklists</li></ul><h4>Transportation Management Master Data</h4><ul><li>Identifying Master Data Requirements for SAP TM</li><li>Evaluating the Organizational Structures Used in SAP TM</li><li>Defining Conditions</li><li>Determining Freight Incompatibilities</li><li>Determining Dangerous Goods Shipping Requirements</li></ul><h4>Transportation Order Management</h4><ul><li>Triggering the Transportation Management Process</li><li>Integrating SAP ERP with SAP TM</li><li>Managing the Freight Forwarding Process</li><li>Booking Capacities</li></ul><h4>Transportation Planning</h4><ul><li>Defining the Transportation Planning Process</li><li>Viewing Freight Units</li><li>Building Packages</li><li>Defining Selection Profiles</li><li>Determining Planning Profiles</li><li>Accessing the Transportation Cockpit</li><li>Creating Transportation Proposals</li><li>Creating Freight Orders</li><li>Optimizing Loads</li></ul><h4>Transportation Execution</h4><ul><li>Performing Carrier Selection</li><li>Tendering Freight Orders</li><li>Triggering Delivery Creation from SAP TM</li><li>Executing Transportation in SAP ERP</li><li>Integration between SAP TM and SAP EWM</li><li>Generating Outputs</li><li>Monitoring Transportation Events</li><li>Exporting Freight Orders</li><li>Analyzing Transportation Management Performance</li></ul><h4>Charge Calculation and Freight Settlement</h4><ul><li>Managing Charge Calculation Master Data</li><li>Calculating Supplier Charges in Freight Orders</li><li>Settling Supplier Freight Charges</li><li>Calculating and Settling Customer Charges in Forwarding Orders</li><li>Distributing Costs</li><li>Settling Freight Charges in Group Logistics Companies</li><li>Managing Freight Contracts</li></ul></div>

Transportation Management

SAP Materials Management

SAP Transportation Management

TM100 SAP Processes in SAP Transportation Management

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.</p><p>This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Project Management Qualification (PMQ)

Professional Scrum Master (PSM)

Project Scope and Schedule Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Sales  Legal  Marketing  Business analysts  Project managers  AWS Academy students  Other IT-related professionals</p>Overview<p>Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services</p><p>This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.</p>Prerequisites<p>General IT technical knowledge, General IT business knowledge</p></div><div id="course-pills-2"><h3>1 - Introduction to Amazon Web Services</h3> <ul> <li>Summarize the benefits of AWS</li> <li>Describe differences between on-demand delivery and cloud deployments</li> <li>Summarize the pay-as-you-go pricing model</li> </ul> <h3>2 - Compute in the Cloud</h3> <ul> <li>Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level</li> <li>Identify the different Amazon EC2 instance types</li> <li>Differentiate between the various billing options for Amazon EC2</li> <li>Describe the benefits of Amazon EC2 Auto Scaling</li> <li>Summarize the benefits of Elastic Load Balancing</li> <li>Give an example of the uses for Elastic Load Balancing</li> <li>Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS)</li> <li>Summarize additional AWS compute options</li> </ul> <h3>3 - Global Infrastructure and Reliability</h3> <ul> <li>Summarize the benefits of the AWS Global Infrastructure</li> <li>Describe the basic concept of Availability Zones</li> <li>Describe the benefits of Amazon CloudFront and Edge locations</li> <li>Compare different methods for provisioning AWS services</li> </ul> <h3>4 - Networking</h3> <ul> <li>Describe the basic concepts of networking</li> <li>Describe the difference between public and private networking resources</li> <li>Explain a virtual private gateway using a real life scenario</li> <li>Explain a virtual private network (VPN) using a real life scenario</li> <li>Describe the benefit of AWS Direct Connect</li> <li>Describe the benefit of hybrid deployments</li> <li>Describe the layers of security used in an IT strategy</li> <li>Describe which services are used to interact with the AWS global network</li> </ul> <h3>5 - Storage and Databases</h3> <ul> <li>Summarize the basic concept of storage and databases</li> <li>Describe benefits of Amazon Elastic Block Store (Amazon EBS)</li> <li>Describe benefits of Amazon Simple Storage Service (Amazon S3)</li> <li>Describe the benefits of Amazon Elastic File System (Amazon EFS)</li> <li>Summarize various storage solutions</li> <li>Describe the benefits of Amazon Relational Database Service (Amazon RDS)</li> <li>Describe the benefits of Amazon DynamoDB</li> <li>Summarize various database services</li> </ul> <h3>6 - Security</h3> <ul> <li>Explain the benefits of the shared responsibility model</li> <li>Describe multi-factor authentication (MFA)</li> <li>Differentiate between the AWS Identity and Access Management (IAM) security levels</li> <li>Describe security policies at a basic level</li> <li>Explain the benefits of AWS Organizations</li> <li>Summarize the benefits of compliance with AWS</li> <li>Explain primary AWS security services at a basic level</li> </ul> <h3>7 - Monitoring and Analytics</h3> <ul> <li>Summarize approaches to monitoring your AWS environment</li> <li>Describe the benefits of Amazon CloudWatch</li> <li>Describe the benefits of AWS CloudTrail</li> <li>Describe the benefits of AWS Trusted Advisor</li> </ul> <h3>8 - Pricing and Support</h3> <ul> <li>Understand AWS pricing and support models</li> <li>Describe the AWS Free Tier</li> <li>Describe key benefits of AWS Organizations and consolidated billing</li> <li>Explain the benefits of AWS Budgets</li> <li>Explain the benefits of AWS Cost Explorer</li> <li>Explain the primary benefits of the AWS Pricing Calculator</li> <li>Distinguish between the various AWS Support Plans</li> <li>Describe the benefits of AWS Marketplace</li> </ul> <h3>9 - Migration and Innovation</h3> <ul> <li>Understand migration and innovation in the AWS Cloud</li> <li>Summarize the AWS Cloud Adoption Framework (AWS CAF)</li> <li>Summarize six key factors of a cloud migration strategy</li> <li>Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile</li> <li>Summarize the broad scope of innovative solutions that AWS offers</li> <li>Summarize the five pillars of the AWS Well-Architected Framewor</li> </ul> <h3>10 - AWS Certified Cloud Practitioner Basics</h3> <ul> <li>Determine resources for preparing for the AWS Certified Cloud Practitioner examination</li> <li>Describe benefits of becoming AWS Certified</li> </ul></div>

AWS Certification

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

AWS Cloud Practitioner Essentials

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is primarily designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking new business opportunities and augmenting existing business processes using generative AI. It's also a great starting point for any business professionals who want to investigate generative AI solutions for their own individual tasks and workflows. This course is also designed to assist students in preparing for the CertNexus GenAIBIZ (Exam GAZ-110) credential.</p>Overview<p>In this course, you will identify ways in which generative AI can bring significant value to the organization. You will:<br />Describe the fundamentals of AI and generative AI.<br />Generate text using AI.<br />Generate code using AI.<br />Generate images and video using AI.<br />Generate audio using AI.<br />Identify the challenges of generative AI.<br />Implement organizational strategies for generative AI.</p><p>This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times. GenAIBIZÃ¿offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI. Exam voucher is included.This course may earn you a Credly badge.</p></div><div id="course-pills-2"><h4>Lesson 1: AI Fundamentals</h4><ul><li>Topic A: AI Concepts</li><li>Topic B: Generative AI Concepts</li></ul><h4>Lesson 2: Generating Text Using AI</h4><ul><li>Topic A: Identify Text Generation Concepts</li><li>Topic B: Solve Business Problems Using Text Generation</li></ul><h4>Lesson 3: Generating Code Using AI</h4><ul><li>Topic A: Identify Code Generation Concepts</li><li>Topic B: Solve Business Problems Using Code Generation</li></ul><h4>Lesson 4: Generating Images and Video Using AI</h4><ul><li>Topic A: Identify Image and Video Generation Concepts</li><li>Topic B: Solve Business Problems Using Image and Video Generation</li></ul><h4>Lesson 5: Generating Audio Using AI</h4><ul><li>Topic A: Identify Audio Generation Concepts</li><li>Topic B: Solve Business Problems Using Audio Generation</li></ul><h4>Lesson 6: Identifying Challenges of Generative AI</h4><ul><li>Topic A: Identify Shortcomings of Generative AI</li><li>Topic B: Identify Ethical Risks of Generative AI</li><li>Topic C: Identify Business Concerns of Generative AI</li></ul><h4>Lesson 7: Implementing Business Strategies for Generative AI</h4><ul><li>Topic A: Apply Best Practices for Generative AI in the Organization</li><li>Topic B: Evaluate the Results of Generative AI Projects</li></ul></div>

Online Course Marketing

Online Course Creation

Generative Design

Generative AI

AI Art Generation

Generative Adversarial Networks (GAN)

GenAIBIZ: Making ChatGPT and Generative AI Work for You (Exam GAZ-110)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:<br />Individuals involved in IT development IT operations or IT service management.<br />Individuals who require an understanding of DevOps principles.<br />IT professionals working within, or about to enter, an Agile Service Design Environment<br />The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers.</p>Overview<p>The learning objectives for DevOps Foundation include an understanding of:<br />DevOps objectives and vocabulary<br />Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM<br />Improved workflows, communication and feedback loops<br />Automation practices including deployment pipelines and DevOps toolchains<br />Scaling DevOps for the enterprise<br />Critical success factors and key performance indicators<br />Real-life examples and results</p><p>The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. </p></div><div id="course-pills-2"><h4>Exploring DevOps</h4><ul><li>Defining DevOps</li><li>Why Does DevOps Matter?</li><li></li></ul><h4>Core DevOps Principles</h4><ul><li>The Three Ways</li><li>The First Way</li><li>The Theory of Constraints</li><li>The Second Way</li><li>The Third Way</li><li>Chaos Engineering</li><li>Learning Organizations</li></ul><h4>Key DevOps Practices</h4><ul><li>Continuous Testing, Integration, Delivery, Deployment</li><li>Site Reliability &amp; Resilience Engineering</li><li>DevSecOps</li><li>ChatOps</li><li>Kanban</li></ul><h4>Business and Technology Frameworks</h4><ul><li>Agile</li><li>ITSM</li><li>Lean</li><li>Safety Culture</li><li>Learning Organizations</li><li>Continuous Funding</li></ul><h4>Culture, Behaviors &amp; Operating Models</h4><ul><li>Defining Culture</li><li>Cultural Debt</li><li>Behavioral Models</li><li>Organizational maturity models</li></ul><h4>Automation &amp; Architecting DevOps Toolchains</h4><ul><li>CI/CD</li><li>Cloud, Containers, and Microservices</li><li>AI and Machine Learning</li><li>Automation</li><li>DevOps Toolchains</li></ul><h4>Measurement, Metrics, and Reporting</h4><ul><li>The Importance of Measurement</li><li>DevOps Metrics - Speed, Quality, Stability, Culture</li><li>Change lead/cycle time</li><li>Value Driven Metrics</li></ul><h4>Sharing, Shadowing and Evolving</h4><ul><li>DevOps in the Enterprise</li><li>Roles</li><li>DevOps Leadership</li><li>Organizational Considerations</li><li>Getting Started</li><li>Challenges, Risks, and Critical Success Factors</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

DevOps

Lean Foundation

Cyber Security Foundation

FinOps

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

Service Design Courses (SDC)

Certified Manager of Quality

Institute of Leadership & Management (ILM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

Supporting low-income families to engage with museums: Afternoon Cuppa Session (Wales) 
 
Monday 18 November, 2.30-3.30pm 
 
Do you want to gain a better understanding of family audiences that are experiencing poverty? 
 
About this training 
 
This session will explore the barriers faced by families experiencing poverty and help attendees to think about how to support this group in their venues. 
 
We will hear from Simon Page, Education Project Manager (Wales) at Child Poverty Action Group about the impact of poverty for families in Wales. Simon will be joined by Sara Fortune, Museum Manager at Preston Park Museum and Grounds, who will share some of their learning from the Poverty Proofing© process at Tees Valley Museums. 
 
The session will help delegates to: 
deepen your understanding of poverty in Wales, 
gain insight into how poverty can impact a family’s chances of engaging with cultural venues, 
think about how considerations around poverty can impact on the experiences you provide for families in your museum. 
 
Take a look at the full schedule. 
 
This training will be delivered virtually on Zoom over one hour. 
 
The session will be delivered in English with bilingual slides, with an option to provide a Welsh language interpreter.  
 
Run in partnership with the Welsh Museums Federation and generously supported by the Welsh Government 
 
Who should attend? 
This training is aimed at staff and volunteers who work in museums, galleries and heritage sites who are interested in developing and enriching their current offer with a better understanding of audiences experiencing poverty. This webinar is for staff and volunteers from Welsh museums only


Cefnogi teuluoedd incwm isel i ymgysylltu ag amgueddfeydd: Sesiwn Paned Prynhawn (Cymru) 
 
Dydd Llun 18 Tachwedd, 2.30-3.30pm 
 
Ydych chi eisiau cael gwell dealltwriaeth o deuluoedd mewn tlodi sy’n ymweld? 
 
Gair am yr hyfforddiant hwn 
 
Bydd y sesiwn hon yn archwilio’r rhwystrau a wynebir gan bobl sy’n dioddef tlodi ac yn helpu’r rhai sy’n mynychu i ystyried sut i gefnogi’r grŵp hwn ar eu safleoedd. 
 
Byddwn yn clywed gan Simon Page, Rheolwr Prosiect Addysg (Cymru) yn y Grŵp Gweithredu ar Dlodi Plant am effaith tlodi ar deuluoedd yng Nghymru. Yn ymuno â Simon bydd Sara Fortune, Rheolwr yr Amgueddfa yn Preston Park Museum and Grounds, a fydd yn rhannu rhai o’r pethau y maent wedi eu dysgu o’r broses Poverty Proofing© yn Amgueddfa Tees Valley. 
 
Bydd y sesiwn yn helpu cynrychiolwyr i: 
ddyfnhau eich dealltwriaeth o dlodi yng Nghymru, 
gael cipolwg ar y ffordd y gall tlodi effeithio ar gyfleoedd teuluoedd i gymryd rhan mewn safleoedd diwylliannol 
meddwl sut mae ystyriaethau ynghylch tlodi yn gallu effeithio ar y profiadau a ddarparwch i deuluoedd yn eich amgueddfa. 
 
Gwelwch yr amserlen lawn. 
 
Bydd yr hyfforddiant hwn wedi ei ddarparu’n rhithwir ar Zoom dros gyfnod o awr. 
 
Bydd y sesiwn wedi ei darparu yn Saesneg gyda sleidiau dwyieithog ac opsiwn i ddarparu cyfieithydd Cymraeg.  
 
Rhedir hwn mewn partneriaeth â Ffederasiwn Amgueddfeydd Cymru gyda chefnogaeth hael gan Lywodraeth Cymru 
 
Pwy ddylai fynd? 
Mae’r hyfforddiant hwn wedi ei anelu at staff a gwirfoddolwyr sy’n gweithio mewn amgueddfeydd, orielau a safleoedd treftadaeth sydd â diddordeb mewn datblygu a chyfoethogi eu cynnig presennol gyda gwell dealltwriaeth o gynulleidfaoedd sy’n dioddef tlodi. Mae’r gweminar hwn i staff a gwirfoddolwyr o amgueddfeydd yng Nghymru yn unig. 


Kids in Museums

Supporting low-income families to engage with museums: Afternoon Cuppa Session (Wales) / Cefnogi teuluoedd incwm isel i ymgysylltu ag amgueddfeydd: Sesiwn Paned Prynhawn (Cymru) 

Cambridge

Research Quality Association

Implementing Good Clinical Laboratory Practice

RQA Member

Non Member

Redhill

<h3><b>OOAD training course description</b></h3>
      <p>A workshop course providing thorough practical knowledge of object oriented analysis and design methods.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
		<li>Perform Systems Analysis with Object Oriented methods.</li>
					<li>Identify key classes and objects.</li>
                    <li>Expand and refine OO problem domain models.</li>
                    <li>Design Class hierarchies using inheritance and polymorphism.</li>
                    <li>Design programs with Object Oriented methods. </li>
                  </ul>
        <h5>
        <b>OOAD training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>System analysts, designers, programmers and project managers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It is desirable that delegates have experience of programming in C++/Java or some other OOP language.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>OOAD training course contents</b></h3>
      <ul>
				<li>What is OO? </li><p>
Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability.

</p><li>What is Systems Analysis and design? </li><p>
Data flow diagrams, structure diagrams. The OO approach.

</p><li>OOA </li><p>
The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods.

</p><li>OOD </li><p>
Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods.

</p><li>OOP </li><p>
				Prototyping. Implementing OOD with OOPs and OOPLs.</p>
			
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Object Oriented Analysis & Design

London

<h2>The Agile Project Manager</h2>
 <p>Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes.</p>
 <p>Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working.</p>
 <p>What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset.</p>
 <p>In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Evaluate the changing project environment and the needed knowledge, skills, and behaviors</li>
 <li>Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value</li>
 <li>Utilize Lean and Agile principles to maximize value and improve project performance</li>
 <li>Construct a hybrid Agile model that is unique to your project</li>
 <li>Assess your role in Business Agility as an Agile Project Manager</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Workshop orientation</li> <li>Expectations</li> </ul> <h3>Foundations</h3> <ul> <li>Recap: What is Agile?</li> <li>A changed project environment</li> <li>The future project manager</li> </ul> <h3>Agile Project Management Competencies</h3> <ul> <li>Focusing on value</li> <li>Championing change</li> <li>Servant leadership</li> <li>Coaching / mentorship</li> <li>Facilitation</li> </ul> <h3>Lean and Agile Principles</h3> <ul> <li>Optimizing flow</li> <li>Making things small</li> <li>Continuous planning</li> <li>Just-In-Time requirements</li> <li>Visualizing work</li> </ul> <h3>Hybrid Agile Considerations</h3> <ul> <li>Considering a Hybrid Approach</li> <li>Examining Strengths and Weaknesses of Each Approach</li> <li>Selecting Waterfall / Agile Roles, Practices, and Techniques</li> <li>Reviewing Three Hybrid Scenarios</li> <li>Constructing the Hybrid Project</li> </ul> <h3>Implementing Agile</h3> <ul> <li>Pitfalls and Concerns</li> <li>Agile in the Organization</li> <li>Business Agility</li> </ul>


                </section>

IIL Europe Ltd

The Agile Project Manager: In-House Training

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