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Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Introduction: Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase. During the development stage, a project will go through its conception, initiation, implementation and follow-up phases. At some point during the development stage, team members will begin to create test scenarios, which will lead into the testing phase. The testing phase is the examination and investigation period of a project, which is intended to inform stakeholders of performance levels and allow them to evaluate potential failure risks. In this course, we will identify and study the key aspects that are needed for the successful completion of a project and the importance of project testing. What we will learn in this course: The phases of project development: initiation, planning, design, execution, implementation, testing and monitoring How to develop a project concept The importance of time and communication management The need for project testing The benefits of this course are: You will understand the phases of project development and testing, which will help in building a proper project plan You will learn how to put together a project concept easily and effectively You will learn how to implement a time and communication management plan that will help team members stay on track You will understand the importance of project testing and what happens if parts of the project are neglected Course Modules/Lessons Module 01: The Seven Phases of Project Development: Initiation, Planning, Design, Execution, Implementation, Testing and Monitoring Module 02: How to Develop a Project Concept Module 03: The Important Role of Time Management and Communication Module 04: The Need for Project Testing

24 Hour Flash Deal **25-in-1 Hospitality & Catering Management Advanced Diploma Mega Bundle** Hospitality & Catering Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Hospitality & Catering Management Advanced Diploma package online with Studyhub through our online learning platform. The Hospitality & Catering Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Hospitality & Catering Management Advanced Diploma course provides complete 360-degree training on Hospitality & Catering Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Hospitality & Catering Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Hospitality & Catering Management Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Hospitality & Catering Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Hospitality Management Course 02: Catering Management Course 03: Event Planning and Management Course 04: Restaurant Management Course 05: Hotel Concierge Certification Course 06: Catering & Cooking Basics: From Kitchen Novice to Culinary Pro Course 07: Mastering Plant-Based Cooking Techniques Course 08: Indian Cooking Mastery Course 09: Food Preparation Mastery Course 10: Food and Beverage Manager Course 11: Chef Training Certificate Course 12: Hospitality and Catering Course 13: Customer Service Manager Training and Front Desk Certification Course 14: Quality Assurance Manager Course 15: HACCP Course Course 16: Vegan Nutritionist Certification: Promoting Plant-Based Diets Course 17: Nutrition Training - Advanced Diet & Meal Planning Course 18: Employee Engagement and Retention Strategies Course 19: Workplace Communication Management Course 20: Diploma in Workplace Professionalism and Communication Course 21: Team Building Masterclass Course 22: Talent Management & Employee Retention Techniques Course 23: Employee Training Responsibilities: Effective Training Management Course 24: Cross-Cultural Awareness Training Diploma Certificate Course 25: Emotional Intelligence and Social Management Diploma The Hospitality & Catering Management Advanced Diploma course has been prepared by focusing largely on Hospitality & Catering Management Advanced Diploma career readiness. It has been designed by our Hospitality & Catering Management Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Hospitality & Catering Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hospitality & Catering Management Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hospitality & Catering Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Hospitality & Catering Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Hospitality & Catering Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Hospitality & Catering Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Hospitality & Catering Management Advanced Diploma lessons One to one assistance from Hospitality & Catering Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Hospitality & Catering Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Hospitality & Catering Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Hospitality & Catering Management Advanced Diploma certificate and transcript on the next working day Easily learn the Hospitality & Catering Management Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Catering Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Hospitality & Catering Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Hospitality & Catering Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Hospitality & Catering Management Advanced Diploma Career path You will be able to kickstart your Hospitality & Catering Management Advanced Diploma career because this course includes various courses as a bonus. This Hospitality & Catering Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Hospitality & Catering Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Nursery Teacher Training: Fostering Early Childhood Development Mega Bundle** Nursery Teacher Training: Fostering Early Childhood Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Nursery Teacher Training: Fostering Early Childhood Development package online with Studyhub through our online learning platform. The Nursery Teacher Training: Fostering Early Childhood Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Nursery Teacher Training: Fostering Early Childhood Development course provides complete 360-degree training on Nursery Teacher Training: Fostering Early Childhood Development. You'll get not one, not two, not three, but twenty-five Nursery Teacher Training: Fostering Early Childhood Development courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Nursery Teacher Training: Fostering Early Childhood Development courses are yours for as long as you want them once you enrol in this course This Nursery Teacher Training: Fostering Early Childhood Development Bundle consists the following career oriented courses: Course 01: Nursery Assistant / Teacher Certificate Course 02: Montessori Teaching Fundamentals: Principles and Practice Course 03: Early Years Primary Teaching Course 04: Lesson Planning for Teaching Course 05: Blended Learning Course for Teachers Course 06: Using Reggilio Emilia Approach in Early Childhood Course Course 07: Positive Handling in Schools Course 08: Nursery Manager Course 09: Classroom Behaviour Management Training Course 10: Primary School Teacher Training Course 11: Teaching Fundamentals: Make Concepts Easy to Understand Course 12: Planning, Delivery and Assessment in Teaching Course 13: Teaching & Homeschooling Course 14: Teaching Anybody Anything Course 15: Teach to Engage Students Course 16: SEND Teaching Course Course 17: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 18: Self Regulation in Young Children Course 19: Improving School Attendance Course 20: Effective Strategies for Teaching Students with Learning Disabilities Course Course 21: Children's Literature in Education Course 22: Teaching Phonics Course 23: Speech and Language Therapy: Communication Disorders Course 24: Child Protection Officer: Safeguarding Children's Welfare Course Course 25: Effective Communication Techniques for Teachers and Trainers The Nursery Teacher Training: Fostering Early Childhood Development course has been prepared by focusing largely on Nursery Teacher Training: Fostering Early Childhood Development career readiness. It has been designed by our Nursery Teacher Training: Fostering Early Childhood Development specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Nursery Teacher Training: Fostering Early Childhood Development Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Nursery Teacher Training: Fostering Early Childhood Development bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Nursery Teacher Training: Fostering Early Childhood Development Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Nursery Teacher Training: Fostering Early Childhood Development Elementary modules, allowing our students to grasp each lesson quickly. The Nursery Teacher Training: Fostering Early Childhood Development course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Nursery Teacher Training: Fostering Early Childhood Development bundle, you really hit the jackpot. Here's what you get: Step by step Nursery Teacher Training: Fostering Early Childhood Development lessons One to one assistance from Nursery Teacher Training: Fostering Early Childhood Developmentprofessionals if you need it Innovative exams to test your knowledge after the Nursery Teacher Training: Fostering Early Childhood Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Nursery Teacher Training: Fostering Early Childhood Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Nursery Teacher Training: Fostering Early Childhood Development certificate and transcript on the next working day Easily learn the Nursery Teacher Training: Fostering Early Childhood Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nursery Teacher Training: Fostering Early Childhood Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Nursery Teacher Training: Fostering Early Childhood Development Requirements To participate in this Nursery Teacher Training: Fostering Early Childhood Development course, all you need is - A smart device A secure internet connection And a keen interest in Nursery Teacher Training: Fostering Early Childhood Development Career path You will be able to kickstart your Nursery Teacher Training: Fostering Early Childhood Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Nursery Teacher Training: Fostering Early Childhood Development career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Click to read more about this training, in which we demonstrate a live problem solving approach which is based on the active participation of family members. Course Category Inclusion Parents and Carers Behaviour and relationships Problem Solving Description In this training we demonstrate a live problem solving approach which is based on the active participation of family members. ‘Family Circles’ is an evolving new approach to problem solving with families and is based on our years of family work and the development and use of the Circle of Adults process. Inspired by our own Parent Solutions work and the Circle of Adults process as well as Family Group Conferencing and other Restorative Interventions we bring you Family Circles. Essentially the approach involves gathering a family together for a process that is facilitated but majors on the family members offering each other their wisdom and ideas. The approach is capacity focused, person centred approach to working with families rather than the dominant deficit oriented and ‘medical model’ of viewing and planning for or doing things to families. This training can be modelled with a group of professionals or better still with a family. In our work with families we develop the importance of naming stories or theories and seeking linkages and synthesis between what is found out and explored about the family situation and its history. We like participants to sit with the uncertainty, to reflect on the question ‘why’ but without judgement of each other. Deeper reflections may span a whole range of perspectives from ‘within person’ considerations, to situational or systemic possibilities. Health or emotional issues can be reflected on alongside organisational or transactional aspects of what is going on for the family. The better the shared understanding the better the strategy or actions which emerge from these meetings. Quality hypotheses with a close fit to reality lead to more effective implementation in the real world. We encourage ‘loose’ thinking, a search for connections, deeper listening, an ‘open mind’, speculation and exploration without moral judgements. From this stance self-reflection as well as reflection on the situation can produce remarkable insights. The quality of theories or new stories generated is directly influenced by family members’ experiences and the models of learning, behaviour and emotion, systems, educational development, change and so on that they have been exposed to.  Learning Objectives To provide opportunities for: Shared problem solving in a safe exploratory climate in which the family will find its own solutions. Individuals to reflect on their own actions and strategies An exploration of whole-family processes and their impact Emotional support and shared understandings of issues at a child, parent, family, school and community level. Feed back to each other on issues, ideas and strategies that are agreed to be worth sharing with them. Who Is It For? Anyone interested in working with families in a way that builds and makes use of their capacities rather than focus on their challenges and difficulties. Social Care teams School staff Community organisers Educational Psychologists Course Content True family empowerment Deepening shared stories and understandings Facilitating groups Problem solving process Handling family group communication Allowing direct feedback and challenge between participants in a safe way Building relationships Process: Family members are welcomed: Introductions are carried out, ground rules and aims clarified whilst coffee is drunk. A recap from the last session is carried out: To follow up developments and reflections after the last meeting. One issue is selected for the main focus Issue presentation: The family member who raised the concern is asked questions to tell the ‘story’ of the issue or problem. Additional questions/information from the group about the problem are gathered: Ground rules may need to be observed carefully here. Individual participants need to be kept focused and prevented from leaping to premature conclusions or to making ‘helpful’ suggestions about strategy. Relationship aspects to the problem are explored. Metaphors and analogies are invited. How would a fly on the wall see your relationship? If you were alone together on a desert island, what would it be like? Impact of previous relationships/spillage from one relationship to another are explored. Eg what situation they are reminded of? For instance, does this situation remind you of any of those angry but helpless feelings you had with your other son when he was an adolescent? This provides opportunities to reflect on how emotions rub off on other people. The parent feels really frustrated, and on reflection we can see that so does the child System/Organisation factors (Family system/school and community systems and so on): What aspects help or hinder the problem? For instance, does the pastoral system of the local school provide space, or time and skilled personnel able to counsel this young person and work actively with their parents? Synthesis. At this stage the Graphic facilitator summarises what they have heard. They then go on to describe linkages and patterns in what they have heard. This can be very powerful. The person doing the graphic work has been able to listen throughout the presentation process and will have been struck by strong messages, emotions and images as they have arisen. The story and meaning of what is happening in the situation may become a little clearer at this point. Typical links may be ‘mirrored emotions’ strong themes such as loss and separation issues, or repeated processes such as actions triggering rejection. This step provides an excellent grounding for the next process of deepening understanding. What alternative strategies/interventions are open to be used? Brainstormed and recorded. ’Either/ors’ need to be avoided at this time also. This needs to be a shared session in which the family member who is presenting the concern contributes as much as anyone. Care is needed to ensure that this person is not overloaded with other people’s strategies. The final selection of strategy or strategies from the brainstormed list is the problem presenter’s choice. Strategies might include: a special time for the young person, a meeting with the child’s parents to explore how she is being managed at home and to share tactics, a home-school diary, counselling, or an agreed action plan that all are aware of, agreed sanctions and rewards and so forth. Strategies may productively involve processes of restitution and restoration, when ‘sorry’ is not enough. Making it right, rather than punishments or rewards, may then becomes the focus. First Steps. The problem presenter is finally asked to agree one or two first steps which they can carry out over the next 3-7 days. It can help to assign a ‘coach’ who will check in with them to ensure they have carried out the action they have named. This is a time to be very specific. Steps should be small and achievable. The person is just ‘making a start’. A phone call, or making an agreement with a key other person not present at the meeting would be ideal examples. Final reflections. Sometimes referred to as a ‘round of words’ help with closure for all involved. Reflections are on the process not the problem. In large families this is best done standing in a circle. In smaller groups all can remain sitting. Passing around a ‘listening stick’ or something similar such as a stone or light heighten the significance of the process ending and improve listening. Finally the problem presenter is handed the ‘Graphic’ this is their record of the meeting and can be rolled and presented ceremoniously by the facilitators for maximum effect! If you liked this course you may well like: Parent Solutions

🚨 Safety First: Evacuation Procedures Training Course! 🚀 Are you prepared to lead your team to safety in times of emergency? Enroll in our Evacuation Procedures Training Course, a comprehensive program meticulously designed to equip you with the knowledge and skills needed to handle evacuations effectively and ensure the safety of individuals in your care. Join us on a journey where preparedness meets leadership, creating a culture of safety and efficiency. 🌟 Module 1: Introduction to Evacuation Procedures and Risk Assessment Embark on your safety journey with Module 1, providing a comprehensive introduction to evacuation procedures and risk assessment. Learn to identify potential hazards, assess risks, and lay the foundation for a proactive approach to emergency preparedness. 📡 Module 2: Communication and Situational Awareness for Evacuation Drills and Exercises Master the art of communication in Module 2, focusing on situational awareness during evacuation drills and exercises. Develop effective communication strategies, understand the importance of real-time information, and ensure a smooth and organized evacuation process. 👥 Module 3: Roles and Responsibilities in Evacuations - Individuals with Disabilities Ensure inclusivity in Module 3, where you'll explore roles and responsibilities during evacuations, with a specific focus on individuals with disabilities. Learn to tailor evacuation plans to meet diverse needs, fostering a safe environment for everyone. 🚦 Module 4: Training and Preparedness for Post Evacuation Procedures Optimize your post-evacuation processes with Module 4, focusing on training and preparedness. Learn to conduct thorough post-evacuation assessments, address immediate needs, and reinforce training to enhance future preparedness. 🔄 Module 5: Communication Strategies During Post Evacuation Activities Navigate the aftermath with Module 5, dedicated to communication strategies during post-evacuation activities. Explore effective ways to disseminate information, manage resources, and ensure a coordinated effort during the recovery phase. 🌟 Module 6: Review and Conclusion of Evacuation Preparedness Cap off your training with Module 6, summarizing key takeaways and concluding your journey through evacuation preparedness. Assess your readiness, reinforce essential concepts, and foster a culture of continuous improvement in your evacuation procedures. 🚀 Why Choose Our Evacuation Procedures Training Course? Expert-Led Training: Learn from experienced safety professionals with expertise in evacuation procedures. Interactive Drills: Engage in realistic simulations, practical exercises, and real-world scenarios to reinforce theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Inclusive Approach: Address the needs of individuals with disabilities, fostering a culture of inclusivity in evacuation planning. Don't let uncertainty be a barrier to safety! Enroll now in the Evacuation Procedures Training Course and empower yourself with the knowledge and skills needed to lead effective evacuations, creating a safer and more resilient environment for all. Your journey to evacuation preparedness begins here! 🚨✨🎓 Course Curriculum Module 1 Introduction to Evacuation Procedures and Risk Assessment Introduction to Evacuation Procedures and Risk Assessment 00:00 Module 2 Communication and Situational Awareness for Evacuation Drills and Exercises Communication and Situational Awareness for Evacuation Drills and Exercises 00:00 Module 3 Roles and Responsibilities in Evacuations Individuals with Disabilities Roles and Responsibilities in Evacuations Individuals with Disabilities 00:00 Module 4 Training and Preparedness for Post Evacuation Procedures Training and Preparedness for Post Evacuation Procedures 00:00 Module 5 Communication Strategies During Post Evacuation Activities Communication Strategies During Post Evacuation Activities 00:00 Module 6 Review and Conclusion of Evacuation Preparedness Review and Conclusion of Evacuation Preparedness 00:00

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Are you a manager? Do you want to know how to handle mental health and wellbeing conversations in your team? Engaging, informative and supportive you won't want to miss this practical workshop with experienced counsellor and business coach, Cami Rose.

Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.