2058 Courses

Register on the Digital Marketing : Starting An Online E-Commerce Store today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Digital Marketing : Starting An Online E-Commerce Store is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Digital Marketing : Starting An Online E-Commerce Store Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Digital Marketing : Starting an online E-Commerce Store, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction to Digital Marketing Starting an Online E-Commerce Store Introduction 00:06:00 Module 01: Types of E-Commerce Stores Types of E-Commerce Stores 00:04:00 Business to Business Ecommerce 00:04:00 Business to Consumer Ecommerce 00:05:00 Ecommerce 00:04:00 Consumer to Business Ecommerce 00:03:00 B2G (also called B2A) Government / Public Administration 00:05:00 Module 02: Types of E-Commerce Business Models Types of E-Commerce Business Models 00:04:00 Drop Shipping 00:04:00 Wholesaling and Warehousing 00:04:00 Private Labeling and Manufacturing 00:04:00 White Labeling 00:03:00 Subscription 00:04:00 Module 03: What You Can Sell in an E-Commerce Store What You Can Sell in an E-Commerce Store 00:03:00 Identify or Create Products That Solve a Problem 00:04:00 Find Products You and Other People are Passionate About 00:05:00 Find Products With Branding Potential 00:04:00 Hop on Trends Early 00:04:00 Find Products that Fulfill Guilty Pleasures 00:04:00 Module 04: Digital Marketing Strategies to Market an E-Commerce Business Digital Marketing Strategies to Market an E-Commerce Business 00:04:00 Boost Product Visualization 00:03:00 Add Video 00:03:00 Automate with Chatbots 00:05:00 Reduce Cart Abandonment 00:04:00 Use Retargeting Tactics 00:03:00 Module 05: Tips to Increase E-Commerce Online Sales Tips to Increase E-Commerce Online Sales 00:04:00 Reach in-market Shoppers with Google Shopping Ads 00:03:00 Remarket to Them with Display Ads 00:04:00 Turn Likes into sales with Shopping on Instagram 00:04:00 Instill Trust with Customer Reviews 00:03:00 Up your Cross-selling Game with Pop-ups 00:04:00 Module 06: Incorporating Affiliate Marketing into Your E-Commerce Business Incorporating Affiliate Marketing into Your E-Commerce Business 00:04:00 Determine if an Affiliate Program is Right for You 00:04:00 Find Publishers to Partner With 00:05:00 Review and Approve Publishers 00:04:00 Conduct Ongoing Review 00:04:00 Win new Customers with Referral Marketing (Affiliate Marketing) 00:04:00 Module 07: Conclusion Review 00:04:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Register on the Digital Marketing for Beginners to Advanced today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Digital Marketing for Beginners to Advanced course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Module 01: Introduction Digital Marketing Starting an Online ECommerce Store preview 00:06:00 Module 02: Digital Marketing Starting An Online Ecommerce Store Types Of E-Commerce Store 00:04:00 Types Of E-Commerce Business Models 00:04:00 What You Can Sell In An E-Commerce Store 00:03:00 Digital Marketing Strategies 00:04:00 Tips To Increase E-Commerce Online Sales 00:04:00 Incorporating Affiliate Marketing Into Your E-Commerce Business 00:04:00 Module 03: Digital Marketing Strategies To Market An E-Commerce Business Boost Product Visualisation 00:03:00 Three Main Purposes Of Any Product Video 00:03:00 Automate With Chatbots 00:05:00 Reduce Cart Abandonment 00:04:00 Use Retargeting Tactics 00:03:00 Module 04: Incorporating Affiliate Marketing Into Your E-Commerce Business Determine If An Affiliate Program Is Right For You 00:04:00 Find Publishers To Partner With 00:05:00 Review And Approved Publishers 00:04:00 Conduct Outgoing Review 00:04:00 Win New Customers With Referral Marketing 00:04:00 Module 05: Tips To Increase E-Commerce Online Sales Reach In Market Shoppers With Google Shopping Ads 00:03:00 Remarket To Them Display Ads 00:04:00 Turn Likes Into Sales With Shopping On Instagram 00:04:00 Instill Trust With Customer Reviews 00:03:00 Up Your Cross Selling Game With Pop Ups 00:04:00 Module 06: Types Of E-Commerce Business Models Drop Shipping 00:04:00 Wholesaling And Warehousing 00:04:00 Private Labelling And Manufacturing 00:04:00 White Leveling 00:03:00 Subscription 00:04:00 Module 07: Types Of E-Commerce Store Business To Business E Commerce 00:04:00 Business To Consumer E Commerce 00:05:00 Consumer To Consumer 00:04:00 Consumer To Business E Commerce 00:03:00 B2g - Government Or Public Administration 00:05:00 Module 08: What You Can Sell In An E-Commerce Store Identify Or Create Product That Solve A Problem 00:04:00 Find Product You And Other People Are Passionate About 00:05:00 Find Products With Branding Potential 00:04:00 Hop On Trends Early 00:04:00 Find Product That Fulfill Guilty E Pleasures 00:04:00 Module 09: Conclusion Review 00:04:00 Assignment Assignment - Digital Marketing for Beginners to Advanced 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Communication Mastery Training Course Overview Are you looking to begin your communication skills career or want to develop more advanced skills in communication skills? Then this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and help you to develop your expertise in communication skills. This communication mastery online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a project leader or business manager. The communication mastery online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a project leader or business manager. This comprehensive communication mastery online training course is the perfect way to kickstart your career in the field of communication skills. This communication mastery online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a project leader or business manager or want to learn more skills on communication skills but unsure of where to start, then this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This communication mastery online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive communication mastery online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of communication skills. Entry Requirement There are no academic entry requirements for this communication mastery online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This communication mastery online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Communications Tactics & Strategies Quick, Ethical Ways to Cheat Your Way to Communication Success You Are In Great Company - Find Out Who GPS for Your Communications You Will Be Motivating, Not Data Dumping Exciting New Update to this Course Getting Feedback So It Won't Hurt Yes, Even Beginner Can Tell Stories Powering Your Points With Images and Slides Practice In the Friendliest Environment of All Test Tubes for You You Have Earned a Professional Critique Time to Give TJ a Piece of Your Mind You have Now Mastered Basic and Beyond Communication Skills Extras Extra Tips On How to Get Over Nervousness and Being Scared Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Embark on a captivating journey into the realm of words with our 'Content Writing' course. Delve deep into the foundations of content creation, exploring the nuances that engage and inform. From the art of copywriting to the strategy behind content marketing, this course provides a comprehensive framework for budding writers. Embrace the power of the written word, optimise it for digital landscapes, and unlock the secrets to success in the ever-evolving world of content. Learning Outcomes Understand the foundational principles and nuances of content writing. Master the skills of copywriting to influence and persuade audiences. Discover the tactics of content marketing and promotion to amplify reach. Learn to optimise written content for search engines to boost visibility. Gain insights into crafting engaging blog posts and various content types. Why choose this Content Writing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Content Writing Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Content Writing course for? Aspiring writers keen to delve into the digital content realm. Marketers seeking to harness the power of content for brand elevation. Business owners aiming to enhance their brand's online presence. SEO enthusiasts wanting to integrate quality content into their strategies. Bloggers and online publishers looking to refine their writing prowess. Career path Content Writer: £20,000 - £25,000 Copywriter: £23,000 - £28,000 Content Marketing Strategist: £25,000 - £30,000 SEO Specialist: £26,000 - £31,000 Blog Post Writer: £18,000 - £24,000 Content Editor: £22,000 - £27,000 Prerequisites This Content Writing does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Content Writing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:00:00 Unit 2: Course Overview 00:09:00 Section 2: Basics of Content Writing Unit 1: An Introduction to Content Writing 00:02:00 Unit 2: Origin & Need of Content Writing 00:06:00 Unit 3: Increasing Demand for Content Writers (How You Can Benefit from This) 00:04:00 Unit 4: Career in Content Writing: What to Expect 00:13:00 Unit 5: Types of Content 00:07:00 Unit 6: Difference Between Content Writing, Content Marketing & Copywriting 00:05:00 Section 3: Content Marketing Unit 1: What is Content Marketing and Why it is Essential 00:05:00 Unit 2: Creating A Solid Marketing Plan to Promote Content 00:05:00 Unit 3: Understanding Marketing Principles 00:03:00 Unit 4: Identifying Target Audience 00:06:00 Unit 5: What is Buyer Persona and How You Can Create it 00:06:00 Unit 6: Effective Formula of Storytelling & How it Can Lead to Sales 00:06:00 Section 4: Copywriting Unit 1: What is Copywriting and How it is Different from Content Writing 00:04:00 Unit 2: Write Amazing Copy Using AIDA Model in 4 Simple Steps 00:05:00 Unit 3: The Secret Formula to Write Powerful Headlines That Grab Attention 00:04:00 Unit 4: What is Call to Action ( CTA ) and How it Can Lead to Sales 00:04:00 Unit 5: How to Write a Sales Copy ( With Example) 00:05:00 Section 5: Content Writing Simplified Unit 1: Writing Principles 00:07:00 Unit 2: Number 1 Tactic to Write Awesome Content 00:03:00 Unit 3: Steps to Write Engaging Content 00:03:00 Unit 4: Free Tool for Editing & Proofreading Content 00:01:00 Section 6: Optimising Content for SEO (Search Engine Optimisation) Unit 1: What is SEO 00:04:00 Unit 2: Using on Page SEO For Optimising Content 00:03:00 Unit 3: Using Off Page SEO For Optimising Content 00:03:00 Unit 4: Write SEO Friendly Content In 4 Easy Steps 00:07:00 Unit 5: Types of Keywords 00:08:00 Unit 6: Which Type of Keywords You Should Choose 00:01:00 Section 7: Content Promotion Unit 1: Why its Essential to Promote Content 00:09:00 Unit 2: Effective Channels to Promote Your Content 00:06:00 Section 8: Tips to Become a Successful Writer Unit 1: Practical Tips to Overcome Challenges in Your Career 00:11:00 Unit 2: Qualities of a Successful Content Writer 00:11:00 Unit 3: 9 Serious Mistakes to Avoid as a Writer 00:05:00 Section 9: Blog Post Writing Unit 1: 8 Simple Steps to Write Awesome Blog Post 00:06:00 Unit 2: How to Optimise Blog Post for Ranking in Search Engines 00:05:00 Section 10: Conclusion Unit 1: Conclusion 00:02:00 Resources Resources - Content Writing 00:00:00 Assignment Assignment - Content Writing 00:00:00

Stepping into the world of personal protection requires more than just a sharp suit and a stern look—it demands confidence, discretion, and the ability to anticipate trouble before it even crosses the street. Our Bodyguard Training course is crafted for those who are serious about understanding the foundations of professional close protection, threat awareness, risk management, and security protocols. Whether you're eyeing a future in private security or simply keen to broaden your understanding of this high-responsibility role, this course delivers solid theoretical knowledge to get you on track. From managing secure environments to understanding the psychology of potential threats, this training dives into the essentials of operating with a calm head and sharp eyes. Learn about situational awareness, surveillance tactics, and the core duties of a professional bodyguard—all from a flexible, online learning format. No fluff, no overblown promises—just straight-talking, well-organised training that respects your time and your goals. Meet the Accreditation The CPD Certification Service (CPD QS) assures the Bodyguard Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Bodyguard Training course: Module 01: Introduction to Bodyguard Training Who Is a Bodyguard? Roles and Responsibilities Close Protection in the UK What You Need to Become a Bodyguard How to Become a Professional Bodyguard Training RequirementsQualities You Must Possess Conflict Management Interpersonal Skills Module 02: Personal Security Definition of Personal Security Responsibility for Own Security Security Commensurate with Threat Constant Awareness Limiting Information Patterns and Habits Briefing the Principal Home Security Advice Module 03: Laws and Legislation UK Licensing The Security Industry Authority (SIA) Standards in Training Performance Criteria Range Statement Knowledge Criteria Core Competency Training Module 04: Threat Assessment and Risk Management Threat Assessment Why Do You Need Threat Assessment? Salting the Step Types of Threat Assessment Threat Pyramid Attentional Control Profiling Risk Assessment Motivation of Possible Attackers Possible Dangers Module 05: Operational Planning Preliminaries or Task Ground Situation Mission Execution Service Support Command and Signals The Close Protection Team Security Objectives Module 06: Behavioural Intelligence Identifying the Human Danger Factor Protective Intelligence Investigation Intelligence Analysis Psychological Perspectives Identifying the Dangerous Person in a Crowd Assessments Module 07: Anti-Ambush Drills Ambush Attack Fatal Mistakes Basic Principles Anti-Ambush Drill Techniques Stationary Cut-Off (Roadblock)Defensive TacticsTwo Car DrillsBlocked Front and RearVIP Vehicle DisabledRammingKerb JumpMotorcycle Attacks Module 08: Searching Techniques Efficient Searching Search Routine Searching People Bag Searches Hiding Places on a Person Effectively Searching Premises Degrees of Premises Search Module 09: On Foot Protection Foot Protection Alertness Arc of Vision Options to Consider in Foot Formation (Regarding Possible Threat Situations) Body Protection Formation Solo BodyguardTwo-Man TeamThree-Man TeamFour-Man TeamOpen Formation (Box)Close Formation (Box)Diamond FormationBox FormationSeven Man Circle FormationFence Line Formation MovementMoving Between Two Buildings via Corridors or PassagewaysMoving in Escalators, Malls, Office, Buildings, Airports etc.StaircasesLifts Module 10: Physical Intervention What Is Physical Intervention? Non-Restrictive Physical Intervention Restrictive Physical Intervention When Is Physical Intervention Necessary? Physical Intervention Training Different Types of Physical Intervention Risks of Physical Intervention Module 11: Vehicle Escort Procedures General Rules Choice of Vehicle Safety on the Road Two Car Drills Speed Convoy Control Laying Procedure Additional Vehicles Communication Module 12: Route Reconnaissance Introduction Security Considerations in General Principles of Route Selection and Planning Points of Vulnerability Checking the Route Thoroughly Targets at High Risk Looking for Communication Gaps Close Protection Drivers Diver Training Module 13: Surveillance and Basic Anti Surveillance Techniques What Is Surveillance? Observation Levels of Awareness Gathering and Controlling Information Electronic Surveillance Mobile Surveillance PreparationSurveillance VehicleConcealment TechniquesFoot Following The Urban Observation Post (OP) Module 14: Firearms and Explosive Handling How Guns Work Shooting Techniques Anatomy of a SlingHow to Attach a Rifle SlingHow to Adjust a SlingTransition from a Shoulder Carry to Solid Standing Shooting Position Gun Safety Tips Bomb Protection and Evacuation Explosive Search Improvised Explosive Devices (IEDs) Module 15: Protectee Variations VIP Protection Family Protection Details SpouseChildren to Age TwelveTeenagers Module 16: Medical Emergency Assistance Medical Emergencies Primary Survey AirwayBleedingCirculationShock Secondary Survey Rescue Breathing Resuscitation Control of Bleeding Treatment for Shock Choking Heart Attack Stroke Burns Medical Kit Module 17: How COVID-19 Affected Close Protection Services COVID-19 and the Guarding Industry How Close Protection Works in Practice? Guarantee Your Safety with Close Protection Services Inspection in Advance Making Advance Arrangements Defence Responsibilities Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Bodyguard Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Bodyguard Training course is open to all, with no formal entry requirements. Career path Upon successful completion of the Bodyguard Training Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

🎓 Introducing: The Buying Training Course - Elevate Your Purchasing Skills! Are you ready to take your purchasing prowess to new heights? Look no further than our comprehensive Buying Training Course! 🚀 Whether you're a seasoned professional seeking to refine your skills or a newcomer eager to dive into the world of procurement, this course is your gateway to success in the dynamic realm of purchasing.   Why Invest in Our Buying Training Course? 🔍 Master the Art of Negotiation: Learn proven strategies and tactics to negotiate the best deals, saving your company valuable resources and enhancing your reputation as a skilled negotiator. 📊 Optimize Cost Efficiency: Gain insights into cost analysis techniques and procurement best practices to streamline your purchasing processes and maximize cost savings for your organization. 🌐 Navigate Global Markets: In today's interconnected world, understanding international trade dynamics is essential. Our course equips you with the knowledge to navigate global markets with confidence. 💡 Stay Ahead of the Curve: Keep abreast of the latest trends and innovations in purchasing, ensuring that you remain at the forefront of your field and ahead of the competition. 📈 Drive Business Growth: By enhancing your purchasing skills, you contribute directly to your organization's bottom line, driving growth and profitability in the long term.   Who is this for? 👩‍💼 Professionals: Seasoned procurement professionals looking to sharpen their skills and stay updated with industry trends. 👨‍🎓 Students: Aspiring purchasing professionals eager to kickstart their careers with a solid foundation in procurement principles. 👩‍💻 Entrepreneurs: Business owners seeking to optimize their purchasing processes and achieve greater cost efficiency in their operations.   Career Path Upon completing our Buying Training Course, a myriad of exciting opportunities await you: 🌟 Procurement Manager: Lead procurement teams and oversee purchasing operations for organizations across various industries. 🔧 Supply Chain Analyst: Analyze supply chain data to optimize inventory levels and enhance operational efficiency. 💼 Strategic Sourcing Specialist: Develop and implement sourcing strategies to secure the best value for goods and services. 📊 Cost Analyst: Conduct cost analysis to identify areas for cost reduction and implement cost-saving initiatives. 🌐 International Trade Specialist: Navigate complex international trade regulations and expand your organization's global reach.   Don't miss out on this opportunity to take your purchasing career to new heights! Enroll in our Buying Training Course today and unlock the doors to a world of endless possibilities. Remember, in the competitive landscape of business, the ability to make informed purchasing decisions is a valuable asset that sets you apart from the rest. Invest in yourself and your future success with our Buying Training Course. 🛒💼   Frequently Asked Questions (FAQs) 1. Is this course suitable for beginners? Absolutely! Our Buying Training Course caters to individuals at all skill levels, from beginners looking to establish a strong foundation in purchasing principles to seasoned professionals seeking to refine their expertise. Our curriculum is designed to be accessible and comprehensive, ensuring that participants of all backgrounds can benefit from the course content. 2. How long does it take to complete the course? The duration of the course varies depending on the learning format and pace of the participant. Typically, our Buying Training Course spans several weeks, with each module covering specific topics in detail. However, we offer flexible learning options to accommodate diverse schedules, allowing participants to complete the course at their own pace. 3. Can I access the course materials remotely? Yes, our Buying Training Course is available in both in-person and remote formats to accommodate the needs of our participants. Whether you prefer to attend live sessions from the comfort of your home or engage with pre-recorded lectures at your convenience, you'll have access to all course materials and resources online. 4. Will I receive a certificate upon completion of the course? Yes, participants who successfully complete our Buying Training Course will receive a certificate of completion. This certificate serves as a testament to your dedication and expertise in the field of purchasing, enhancing your credibility and professional reputation. 5. How does this course benefit my career advancement? Investing in your purchasing skills through our Buying Training Course opens doors to a myriad of career opportunities. Whether you're aiming for a promotion within your current organization or seeking new challenges in the job market, the knowledge and expertise gained from this course will empower you to excel in various roles within the procurement and supply chain management field. 6. Is there ongoing support available after completing the course? Yes, we are committed to supporting our participants beyond the completion of the course. Our alumni network provides a valuable platform for networking, professional development, and continued learning opportunities. Additionally, our instructors and support staff are available to address any questions or concerns you may have even after the course concludes. At Buying Training Course, we're dedicated to providing you with the resources, support, and expertise you need to succeed in your purchasing career. Enroll today and take the first step towards unlocking your full potential in the dynamic world of procurement! 🌟 Course Curriculum Module 1_ Introduction to Buying. Introduction to Buying. 00:00 Module 2_ Market Analysis. Market Analysis. 00:00 Module 3_ Sourcing Strategies. Sourcing Strategies. 00:00 Module 4_ Negotiation Skills. Negotiation Skills. 00:00 Module 5_ Cost Analysis. Cost Analysis. 00:00

Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Special Education Needs (SEN) A career in the SEN field may be ideal for people who appreciate working with and assisting children with learning disabilities. It is crucial to identify children with learning problems as soon as possible to meet their special education needs. Teaching strategies and tactics for SEN students will differ from those used with other students. As a result, learning the required knowledge and skills before beginning a career in SEN is important. Our Course Cave diploma in Diploma in Special Education Needs (SEN) course is designed to provide you with the necessary knowledge and skills for a career in SEN. This Diploma in Special Education Needs (SEN) course is highly recommended for special education professionals who desire to develop their professions. If you finish this course, your chances of finding a relevant job will improve. Experts have designed this course to help you learn fast and efficiently, at your own speed and convenience. Enrol in our diploma in Special Education Needs (SEN) course to start a great career in the field of SEN. Learning Outcomes After completing this Diploma in Special Education Needs (SEN) course successfully, you will be able to: Describe everything about Special Education Needs. Examine the latest SEND code of practice's various provisions. Describe the various SEN-related laws. Recognize the most common SEN conditions in schools. Describe the SENCO's position, value, and how to work with other agencies. Create an effective plan to address the special educational needs and disabilities of your students. Dealing successfully with other organizations that offer assistance to children with disabilities. Why Choose Diploma in Special Education Needs (SEN) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Diploma in Special Education Needs (SEN) Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Diploma in Special Education Needs (SEN) Course Curriculum of Diploma in Special Education Needs (SEN) Module 01: Introduction What is Special Education Needs (SEN) Some Essential Terminology Related to SEN What Can You Do if You are Worried that Your Child May Have Difficulties? What is the Graduated Approach? What is a Statutory Assessment? Module 02: A Quick Overview of the New SEND Code of Practice What is the SEND Code of Practice? Different Sections of This Code of Practice Changes from the SEN Code of Practice (2001) Module 03: Legislation Related to SEN The Children and Families Act and associated Code of Practice 2014 Module 04: SEN Assessments and Descriptors SEN Information Form to Inform Assessment Initial Screening Test SEN Descriptors Module 05: Education for Children with Disabilities Why is Disability Such an Essential Issue for Education? What are the Barriers to Educating Children with Disabilities? Segregation, Integration or Inclusion? Action Required Making Interventions Effective for Children with Disabilities How to Improve the Quality of Education for Children with Disabilities? How to Get Children with Disabilities in Schools? Module 06: Common SEN Conditions Found Within Mainstream Schools Specific Learning Difficulties (SLD) Cerebral Palsy Learning about Autism Spectrum Disorders (ASD) Module 07: Assessment and Planning for Children with Special Educational Needs The Place of Assessment in Supporting Learning and Behaviour Needs Formal, Norm-referenced (standardised) Tests Criterion-referencing Assessment of Behaviour Assessment of Visual Impairment Auditory Impairment Taking Students' Views into Account Engaging with Parents' or Carers' Perspectives Planning to Meet Pupils' Special Educational Needs and Disabilities Planning for Differentiation Module0 8: The Broader Children's Workforce Associated with Special Education Needs Provisions In-class Support Arrangements Effective Use of Support Staffs in Classroom Issues Inter-agency Collaboration Module 9: Working with Other Professionals and Other Sources of Support and Information Involving Specialists The Local Offer Professionals Who Maybe in Your Support and Advice Network Other Professionals Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 01: Introduction 13:41 1: Introduction 09:41 2: Introduction 04:00 Module 02: A Quick Overview of the New SEND Code of Practice 23:59 3: A Quick Overview of the New SEND Code of Practice 18:59 4: A Quick Overview of the New SEND Code of Practice 05:00 Module 03: Legislation Related to SEN 08:36 5: Legislation Related to SEN 04:36 6: Legislation Related to SEN 04:00 Module 04: SEN Assessments and Descriptors 16:34 7: SEN Assessments and Descriptors 12:34 8: SEN Assessments and Descriptors 04:00 Module 05: Education for Children with Disabilities 33:37 9: Education for Children with Disabilities 29:37 10: Education for Children with Disabilities 04:00 Module 06: Common SEN Conditions Found Within Mainstream Schools 20:43 11: Common SEN Conditions Found Within Mainstream Schools 17:43 12: Common SEN Conditions Found Within Mainstream Schools 03:00 Module 07: Assessment and Planning for Children with Special Educational Needs 59:41 13: Assessment and Planning for Children with Special Educational Needs 55:41 14: Assessment and Planning for Children with Special Educational Needs 04:00 Module 08: The Broader Children's Workforce Associated with SEN Provisions 19:11 15: The Broader Children's Workforce Associated with SEN Provisions 15:11 16: The Broader Children's Workforce Associated with SEN Provisions 04:00 Module 09: Working with Professionals and Other Sources of Support 13:48 17: Working with Professionals and Other Sources of Support 09:48 18: Working with Professionals and Other Sources of Support 04:00 Who is this course for? Diploma in Special Education Needs (SEN) This course is applicable for: SEN counsellors Teachers Parents with special needs children Behavioural Analysts Requirements Diploma in Special Education Needs (SEN) There are no specific requirements for this Diploma in Special Education Needs (SEN) course because it does not require any advanced knowledge or skills. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on Supply Chain Management for Everyone will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supply Chain Management for Everyone comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supply Chain Management for Everyone. It is available to all students, of all academic backgrounds. Requirements Our Supply Chain Management for Everyone is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 83 lectures • 10:29:00 total length •Introduction and Syllabus: 00:05:00 •Manufacturers and retailers supply chain processes: 00:07:00 •Similarities & Diiferences in manufacturing Retail Supply Chain Elements: 00:12:00 •Retail as a subset of Retail Management & Retail Supply Chain Planning Executive: 00:06:00 •Strategic Tactical Operational view of Retail Supply chain: 00:09:00 •Retail Supply Chain maturity Conclusion: 00:04:00 •Introduction to Category Management: 00:04:00 •Category Management Process Category Definition: 00:10:00 •Category Roles Category Assessment Category Performance Measure: 00:10:00 •Category Strategies & tactics: 00:10:00 •Implementation and Review Enabling components of category management: 00:06:00 •Category captain Challenges in Category Management: 00:09:00 •Merchandising benefits and types: 00:06:00 •Merchandise hierarchy Merchandise Forecasting: 00:08:00 •Merchandise Budgeting: 00:07:00 •Open to Buy Control and Conclusion: 00:08:00 •Introduction benefits and framework of Assortment: 00:04:00 •Assortment strategy Objectives and Assortment Selection Process: 00:10:00 •Assortment Planning Role of IT and Data in Assortment Management: 00:09:00 •Store Clustering Benefits and Types: 00:05:00 •Space Management Benefits Integration with Assortment Stages of Space Planni: 00:07:00 •Planogram Process for planogram management: 00:13:00 •Retail Pricing Challenges: 00:10:00 •Price Elasticity Managing Retail Pricing Life Cycle: 00:07:00 •Retail Promotion Objectives Promotional Measures and KPIs: 00:07:00 •Promotion Tools Decision Points for Retailers while planning Promotions: 00:09:00 •Information used for Planning Promotions Promotion Optimization Process: 00:08:00 •Managing Retail Markdowns: 00:07:00 •Product Design Challenges for the Retailer: 00:08:00 •Private Labels Types Advantages Disadvantages: 00:05:00 •Supply chain decisions in private labels: 00:03:00 •Retail Packaging: 00:07:00 •Green Design Packaging: 00:08:00 •Green Design Packaging Continues: 00:07:00 •IT for Retail Product Lifecycle management Conclusion: 00:08:00 •Retail Distribution Models Retail Replenishment: 00:06:00 •Vendor Managed Inventory its process: 00:06:00 •VMICRP Advantages Cautions: 00:08:00 •CPFR Process: 00:07:00 •Direct Store Delivery Route Accounting Handheld Devices Types of DSD: 00:06:00 •IT for Retail Distribution Replenishment and Conclusion: 00:04:00 •Transport Planning Legs in transportation: 00:04:00 •Transportation Planning Drivers Tools: 00:12:00 •Transportation constraints Transportation Execution Process: 00:07:00 •Transportation Cycle IT for transport management: 00:08:00 •Measures of Transport Management Green transport: 00:04:00 •Retail Warehousing Overview and Functions: 00:09:00 •Value added services of a retail warehouse Cross docking introduction: 00:04:00 •Cross docking Types applications advantages working: 00:09:00 •Why inventory cost of inventory inventory pyramid: 00:07:00 •Factors to consider to decide on inventory measures of inventory conclusion: 00:07:00 •Important concepts Supplier Relationship Management Process: 00:08:00 •Merchandise Procurement Decisions Procurement Process: 00:07:00 •Merchandise Procurement Decisions Procurement Process Continue: 00:08:00 •Global Sourcing Pros and Cons: 00:06:00 •Major Processes in Global Sourcing: 00:08:00 •Sourcing Conclusion: 00:11:00 •Introduction Retail Customer Service Customer Service Mix: 00:08:00 •Customer Service Pyramid Customer Service over Retail Life cycle: 00:07:00 •Ways to improve Customer Service for a Retailer: 00:09:00 •Order Management Process Concept of Perfect Order: 00:06:00 •Multi Channel Retailing: 00:09:00 •Retail Returns Reverse Logistics: 00:08:00 •Reverse Logistics process: 00:11:00 •Retail Loyalty Programmes: 00:08:00 •Retail kiosk advanced payment technologies conclusion: 00:09:00 •Types of Retailer Organised B2C Retail Format examples: 00:05:00 •Cash carry Retailing Rural Retailing: 00:06:00 •Cash carry Retailing Rural Retailing Continue: 00:08:00 •Airport Retailing Non Store based Retail Formats Online Shopping: 00:07:00 •Airport Retailing Non Store based Retail Formats Online Shopping Continue: 00:08:00 •Service Retailing Banking Courier and Conclusion: 00:09:00 •Understanding development process supply chain characteristics: 00:13:00 •Pre pack Planning: 00:05:00 •Apparel retail Supply Chain Innovations: 00:11:00 •Footwear retailing Supply Chain Drivers: 00:09:00 •Case study of Khadims Footwear Conclusion: 00:08:00 •Retail Technology maturity Model Need for IT in retail: 00:09:00 •Barcoding RFID: 00:10:00 •Retail ERP: 00:08:00 •Retail Analytics: 00:06:00 •POS Systems Mobile Applications: 00:04:00 •POS Systems Mobile Applications Continued: 00:09:00

This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals. It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client. The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses. As a result of attending this programme, participants will be able to: Write more clearly, more grammatically and more persuasively Structure their written communications more effectively Avoid the 'howlers' that can cost you business Impress your clients Win more business 1 Bid strategy How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid New insights into your comparative advantages and competitive position in the marketplace Understanding more about how your client views you and other suppliers A plan of attack to build on your strengths and attack the weaknesses of your competition Dealing with RFP/ITT situations 2 Teamwork How a bid or proposal team needs to prioritise and manage preparation time Co-ordinating input from team members Agreeing responsibilities 3 The importance and role of a well-written sales proposal Why bother? - the value of the sales proposal to you and to the customer What the customer wants and needs to make a decision in your favour Understanding and delivering on customer expectations Review and discussion of different proposals - with real-life examples 4 The best way to structure your sales proposals A section-by-section, page-by-page review of best practice in structuring great sales proposals How to improve the way you match your proposal to the customer's objectives and requirements Plan your sales documents systematically - to make them easy to read and more persuasive How to make your proposal look like the 'least risky' option 5 Making your proposal a compelling and persuasive proposition Choosing the right words that sell effectively Selecting the right content and information for your document or proposal Using an option matrix to summarise complex choices and increase final order value How to write an executive summary 6 Well-written and error-free Developing your writing style for maximum impact Expressing the content (ie, selling points) clearly, concisely and correctly Proof-reading and editing work effectively, using formal marks and techniques Improving visual layout, format and appearance Keeping it customer-focused 7 Presenting to the client - overview Presentation options Understanding the client's objectives - as well as your own The proposal review meeting - logistics Managing to the next step Designing and delivering a compelling presentation Isolating objections and concerns Follow-up and follow-through 8 Positioning your final proposal Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer Smart ways to position price and be a strong player - without being the cheapest How to differentiate yourselves by how you present, as well as what you present How to design and deliver a successful bid presentation 9 Bid presentation practice session with structured feedback Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation The trainer will provide assistance and input During group review and discussions, input from others will be encouraged and many best practice ideas summarised 10 Managing the end game How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns How to read the situation to plan the next step Identifying negotiation tactics - and how to deal with them Planning for a negotiation and how to get the customer feel they have the 'best deal' 11 Workshop summary and close