190 Courses

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.

Influencing Virtual Teams: 5 Best Practices for Success In a new reality, distributed teams have become the norm in many organizations, but this also comes with unique challenges that teams need to cope with. In this session, Hassan Osman, an expert in working remotely, will cover tips and tactics about how you can effectively manage your team members while they work from home.Learning Objectives In this session, you will learn:The number one reason why virtual teams failHow to communicate more effectively with your teamTactics that will help you assign and Participant work in a remote environment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.

This course provides a comprehensive insight into becoming a successful social media influencer. Covering modules from understanding influencer impact on consumer behavior and content creation strategies, to authentic engagement and niche establishment, participants will gain the skills to optimize their social media presence and influence. Learning Outcomes: Understand the dynamics of social media influencing and its effects on consumer purchasing behaviors. Create and curate various types of consistent and engaging content tailored for target audiences. Identify effective methods to discover and connect with their specific target audience. Cultivate authenticity in their online presence to foster genuine relationships with followers. Generate valuable content that resonates with and adds value to their followers' interests. Define and establish a niche market that aligns with their expertise and audience preferences. Apply optimization techniques to enhance their social media platforms for greater reach and impact. Develop a strategic approach to manage and sustain their influence over time. Why buy this Social Media Influencer?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Social Media Influencer you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Social Media Influencer course is ideal for Individuals aspiring to become social media influencers across various industries. Marketing and communication professionals aiming to understand influencer dynamics. Content creators seeking to enhance their reach and impact on social media. Entrepreneurs looking to leverage influencer strategies for their business growth. Prerequisites This Social Media Influencer was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Micro-Influencer: £10,000 - £40,000 Niche Influencer: £30,000 - £60,000 Lifestyle Influencer: £40,000 - £80,000 Fashion/Beauty Influencer: £50,000 - £100,000 Top-Tier Influencer: £100,000+ Course Curriculum Module 01: Introduction Preview Of Course 00:04:00 Module 02: Social Media Influencer Influence Consumer Buying Habits Establish Your Niche Market 00:04:00 Optimize Your Social Media Platform 00:03:00 Ways to Find Your Target Audience 00:04:00 Create Relevant Valuable Content 00:04:00 Types of Content to Post on a Consistent Basis 00:03:00 Be Authentic 00:04:00 Module 03: Types of Content to Post on a Consistent Basis Content to Entertain 00:03:00 Content to Educate 00:03:00 Content to Inspire 00:03:00 Content to Convert 00:03:00 Tips for Constant Posting on Social Media 00:03:00 Module 04: Ways to Find Your Target Audience Conduct Market Research 00:03:00 Understand Purchase Path and Pain Points 00:03:00 Know your Existing Customers 00:04:00 Employ Multi-segment (differentiated) Marketing 00:03:00 Don't Cast a Net with a Broad Reach 00:03:00 Module 05: Be Authentic Authentic Photos 00:02:00 Cultivate an Attitude of Genuine Pleasure in other People's Pleasure 00:03:00 Be Clear About What You're Using Social Media For 00:04:00 Pair Self-Promotion with Expressing Gratitude to Others 00:04:00 Keep a Balance Between Personal Sharing and Sharing Interesting Things 00:03:00 Module 06: Create Relevant Valuable Content Be Authoritative 00:03:00 Be Informative and Comprehensive 00:05:00 Be Readable 00:03:00 Have a Point of View 00:03:00 Give Satisfaction 00:04:00 Module 07: Establish Your Niche Market Personal Care/Cosmetic Industry 00:04:00 Health and Wellness Industry 00:04:00 Consumer Goods 00:05:00 Technology Industry 00:04:00 Virtual Reality 00:03:00 Module 08: Optimize Your Social Media Platform How the Entertainment Industry Benefits from Social Media 00:04:00 How Real Estate is Influenced by Social Media 00:04:00 How Marketing is Influenced by Social Media 00:03:00 How Restaurants are Influenced by Social Media 00:05:00 How Education is Influenced by Social Media 00:04:00 Module 09: Conclusion Review Of Course 00:03:00 Assignment Assignment - Social Media Influencer 00:00:00

Dive into the world of 'SOCIAL SKILLS: How To Influence People & Gain Influence,' where you unlock the secrets of human interactions. Navigate through the intricate nuances of social dynamics with a deep understanding of influential phenomena. This meticulously curated curriculum unravels the mysteries behind essential tools such as the SOCIAL PROOF Effect, the HARD TO GET Effect, and several others, enabling you to harness the power of influence and transform your interactions. Learning Outcomes Understand the foundational concepts behind social influence and how they shape human interactions. Master the techniques of eight crucial effects like ZEIGARNIK, SIMILARITY, and RECIPROCITY to exert influence. Deploy effective strategies to enhance personal and professional relationships through an understanding of human psychology. Analyse situations to decide the best influential technique applicable for desired outcomes. Elevate the quality of social interactions, leading to more positive and impactful connections. Why buy this SOCIAL SKILLS: How To Influence People & Gain Influence course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SOCIAL SKILLS: How To Influence People & Gain Influence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this SOCIAL SKILLS: How To Influence People & Gain Influence course for? Individuals keen on enhancing their social interactions and relationships. Professionals in leadership or management roles aiming to improve team dynamics. Sales and marketing executives seeking to refine their persuasion tactics. Trainers or coaches aiming to add a deeper layer to their teaching methodologies. Psychologists and therapists wishing to integrate these tools into their practice. Prerequisites This SOCIAL SKILLS: How To Influence People & Gain Influence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This SOCIAL SKILLS: How To Influence People & Gain Influence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Social Skills Trainer: £30,000 - £45,000 Management Consultant: £50,000 - £90,000 Sales Manager: £35,000 - £60,000 Marketing Strategist: £40,000 - £65,000 Relationship Counsellor: £28,000 - £45,000 Organisational Psychologist: £35,000 - £70,000 Course Curriculum SECTION 1: Introduction Welcome 00:03:00 SECTION 2: SOCIAL INFLUENCE: The SOCIAL PROOF Effect What is it? 00:03:00 How to use the power of SOCIAL PROOF to INFLUENCE people 00:03:00 SECTION 3: SOCIAL INFLUENCE: The ZEIGARNIK Effect What is it? 00:08:00 How to use the power of ZEIGERNIK EFFECT to INFLUENCE people 00:04:00 SECTION 4: SOCIAL INFLUENCE: The REASON Effect What is it? 00:02:00 How to use the power of REASON EFFECT to INFLUENCE people 00:03:00 SECTION 5: SOCIAL INFLUENCE: The CONSISTENCY Effect What is it? 00:02:00 How to use the power of CONSISTENCY EFFECT to INFLUENCE people 00:05:00 SECTION 6: SOCIAL INFLUENCE: The TALK ABOUT THEM Effect What is it? 00:03:00 How to use the power of TALK ABOUT THEM EFFECT to INFLUENCE people 00:03:00 SECTION 7: SOCIAL INFLUENCE: The HARD TO GET Effect What is it? 00:02:00 How to use the power of HARD TO GET EFFECT to INFLUENCE people 00:04:00 SECTION 8: SOCIAL INFLUENCE: The SIMILARITY Effect What is it? 00:01:00 How to use the power of SIMILARITY EFFECT to INFLUENCE people 00:04:00 SECTION 9: SOCIAL INFLUENCE: The LARGE REQUEST Effect What is it? 00:03:00 How to use the power of LARGE REQUEST EFFECT to INFLUENCE people 00:03:00 SECTION 10: SOCIAL INFLUENCE: The RECIPROCITY Effect What is it? 00:03:00 How to use the power of RECIPROCITY EFFECT to INFLUENCE people 00:04:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Influencing and Negotiation Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Influencing and Negotiation Skills Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Influencing and Negotiation Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Influencing and Negotiation Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Influencing and Negotiation Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Influencing and Negotiation Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Influencing and Negotiation Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Influencing and Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Influencing and Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Influencing and Negotiation Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Influencing Influencing 00:08:00 Influencing is about helping others understand 00:05:00 Your Personality affects how you influence others 00:06:00 Influence by Listening 00:06:00 Exercise: Your Influencing Inventory 00:02:00 Unit 02: Negotiating What is Negotiation? 00:05:00 The Drivers of Success in Negotiation 00:06:00 Information and Power in Negotiation 00:05:00 Exercise: Prepare to Negotiate 00:02:00 Successful Negotiation 00:05:00 The Importance of Rapport 00:07:00 Questions in Negotiation 00:04:00 Reducing Stress in Negotiation 00:06:00 Exercise: Examine your Trust Profile 00:05:00 Bringing the Negotiation to a Close 00:05:00 Dealing with Deadlock 00:07:00 Negotiating Online 00:04:00 Specific Negotiation Scenarios 00:05:00 More Negotiation Scenarios 00:08:00 The Negotiator's Toolkit 00:03:00 Assignment Assignment - Influencing and Negotiation Skills 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special NLP For Sales, Persuasion & Influence Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The NLP For Sales, Persuasion & Influence Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This NLP For Sales, Persuasion & Influence Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This NLP For Sales, Persuasion & Influence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this NLP For Sales, Persuasion & Influence? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the NLP For Sales, Persuasion & Influence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This NLP For Sales, Persuasion & Influence course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This NLP For Sales, Persuasion & Influence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This NLP For Sales, Persuasion & Influence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This NLP For Sales, Persuasion & Influence is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Promo 00:01:00 What You Will Learn In This Course 00:01:00 Mindset For Sales: Unlimited Confidence & Certainty Positive Mind Pictures: Hack Your Brain 00:02:00 Assume The Sale: The Sales Mindset 00:02:00 Create Powerful Anchors: Never Second Guess Yourself Again! 00:05:00 Step 1: RAPPORT. Learn NLP Ninja Techniques To Build Lasting Rapport Instantly Why You Need Rapport + What People Do Wrong 00:02:00 Pace & Lead Technique: Instant Rapport & Communication Skills 00:02:00 Non Verbal Mirroring: The Unfair Advantage To Build Rapport 00:03:00 The Similar Words Technique: Hace Their Brain So Your Customers Like You! 00:02:00 The Commond Denominator Technique: Create a Feeling Of Trust Instantly 00:01:00 Using V, A, K Words: A Powerful Technique To Sell Effortlessly 00:05:00 Using Eye Cues: Read Their Subconscious & That At Your Advantage 00:05:00 Build Yes Sets: Make the Sale Easy! 00:01:00 Step 2: THE ART OF ASKING QUESTIONS: Know What You Need To Know To Persuade Them The Art Of Asking Questions + What You Need To Ask 00:02:00 Discover Their Vaues: Want to Sell Effortlessly? You Need This Technique! 00:02:00 Buiyng Patterns: Dark Psychology 00:03:00 Action Verbs + Language Patterns: Speak Directly To The Subconscious 00:03:00 Step 3: ESTABLISH A NEED + VALUE IT: Never Miss This Step! Establish A Need + Value It: Know If They Are Interested! 00:02:00 Presuppositions: Hack Their Perceptions About Your Product 00:03:00 Step 4: LINK THEIR NEED WITH THE OFFER: The Most Important Step... Link Your Offer To Their Need: How To Do It The Right Way 00:01:00 Repeat Cient's Values: Influence Them Instantly To Buy 00:02:00 Use Their Own Buying Strategy So They Buy! 00:02:00 Step 5: CLOSING: How To Close + Deal With Objections Closing Techniques: Want The Best Ways To Close The Sale? 00:05:00 Most Common Objections: How To Deal With Them 00:02:00 Pace & Lead To Destroy Objections 00:03:00 Context Reframing: The Art Of Handling Objections 00:02:00 Future Pacing: Make The Customer Experience The Results In Advance 00:01:00 NLP tools to go further Motivate Them By Negative States 00:02:00 3rd Party Authority 00:01:00 Incremental Persuasion 00:01:00

The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Influencing Through Your Professional Presence Leaders spend a lot of time and money researching how to 'Brand and Market' their organization... But how much time have you spent thinking about your own 'Personal Brand' and 'Professional Presence'?Every hour of every day, at every level, in every organization around the world, people with influence move ahead and people without them don't. This is especially important in situations requiring leading without formal authority. Often thought of as something innate, influencing is an interrelated set of skills that can be learned and developed. It is the impression you make on others that is a key factor in influence. While 'Professional Presence' is often difficult to define, it seems easy to spot when you see it in another person - confidence, positive body language, professional appearance, and vocal expressiveness.Professional presence encompasses people's perceptions of everything from character and intelligence to ability to contribute to the organization. People who want to be influential, work at creating a positive 'Professional Presence' in the minds of other people.

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans