Loughborough

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			<p>One of the keys to success today is our ability to effectively influence others. </p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>One of the keys to success today is our ability to effectively influence others. Using the techniques that you learn on this workshop will enable you to influence to change the behaviour of others and produce an effective result without the apparent exertion of direct command or power.</p>
<p>Negotiations can take many forms and can be time-consuming and exhausting. Most employees negotiate without having received any formal training and this can lead to the loss of the object of the negotiation or obtaining a result which is less than satisfactory.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Detail the factors which impact on your ability to Influence</li>
<li>List the six principles of Persuasion</li>
<li>Describe the difference between Influence and Power</li>
<li>State the five potential outcomes for a Negotiation</li>
<li>Explain what to consider when planning to Negotiate</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>The Situations we Face - The Four Circles Model</li>
<li>Leadership is an Influencing process</li>
<li>The difference between Influence and Power</li>
<li>The two factors we judge people on</li>
<li>The Four Elements of Trust</li>
<li>The Six Principles of Influence</li>
<li>Knowing your Outcome</li>
<li>Five Potential Results of a Negotiation</li>
<li>Want v's Need</li>
<li>Walk Away</li>
</ul>
<p><strong>The Situations we Face - The Four Circles Model</strong></p>
<ul>
<li>Understanding how to manage situations we can/can't control, can/can't influence and the choices that we have for our behaviour.</li>
<li>The difference between a reaction and a response</li>
</ul>
<p><strong>What is Leadership?</strong></p>
<ul>
<li>Defining leadership</li>
<li>Are Influence and Power the same?</li>
<li>The role played by trust and respect</li>
<li>The Blanchard ABCD Model of Trust</li>
</ul>
<p><strong>The Six Principles of Persuasion</strong></p>
<ul>
<li>Outlined in 'Influence - The Psychology of Persuasion' by Robert Cialdini</li>
<li>How can we use the principles?</li>
<li>Knowing Your Outcome - thinking backwards rather than forwards</li>
</ul>
<p><strong>Negotiation</strong></p>
<ul>
<li>What are the five potential outcomes of a negotiation?</li>
<li>Negotiation and Motivation</li>
<li>Separating Wants from Needs</li>
<li>The importance of knowing when to walk away</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

One of the keys to success today is our ability to effectively influence others.

Influencing Skills

General Admission

Harpenden

<p>The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people!</p>This workshop will enable you to:<ul><li>Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations</li><li>Understand which skills and behaviours to use to be the most effective influencer</li><li>Have greater confidence in situations where they need to influence someone</li><li>Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive</li><li>Review and evaluate learning and have an action plan to take back and implement in the workplace</li></ul><section>
                    <h3>1 Welcome, introductions &amp; getting to know you and why you are here</h3><ul><li>Course objectives</li></ul> <h3>2 Personal objectives</h3><ul><li>Introducing a learning diary</li></ul> <h3>3 Gallery exercise - using images of exemplars brought by participants</h3><ul><li>Plenary discussion</li><li>The skills and behaviours of an exemplar influencer</li></ul> <h3>4 Group task - what does your self-evaluation say?</h3><ul><li>Discussion and conclusions</li></ul> <h3>5 Influencing - what is it? - why do we need it?</h3><ul><li>The current organisational landscape including values and behaviours the influencer operates in</li></ul> <h3>6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at'</h3> <h3>7 Direct / support / delegate / coach: the different choices and approaches to choose from</h3> <h3>8 Updating the learning diary</h3> <h3>9 Power and types of power - its impact on influencing ability and approach and what is within your control</h3><ul><li>Group task and discussion</li></ul> <h3>10 The 5 influencing styles tool</h3><ul><li>Series of tasks and exercises</li><li>Drilling down to a personal action plan for maximising influence</li></ul> <h3>11 'The person with the most flexibility has the most influence'</h3><ul><li>Skills and behaviours for effective influencing</li><li>Exercises and techniques that develop skills for influencing</li></ul> <h3>12 Review and evaluation</h3><ul><li>Action planning</li></ul> 


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The In House Training Company

Meeting Skills

Leadership Skills

Counselling Skills

Influence Skills

Presentation Skills

Influencing skills at work (In-House)

Birmingham

Aspire People and Business Development

Strategic Management

Leadership Development

Strategic Thinking

2 Day Introduction - Becoming a Strategic Leader - Birmingham

Delegate Cost

<p>This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills.</p><section>
                    DAY ONE <h3>1 Can you succeed by yourself?</h3> <h3>2 Relationship awareness theory</h3> <h3>3 The Strengths Deployment Inventory / Your FACET5 profile</h3> <h3>4 Building rapport</h3> <h3>5 Influencing power bases</h3> <h3>6 Active listening</h3> <h3>7 Building your personal internal network</h3> <h3>8 Perceptions</h3> <h3>9 Your brand</h3> DAY TWO <h3>3 Preparing for conflict</h3> <h3>2 The negotiation conversation</h3> <h3>1 Your stakeholders and what they want from you</h3> <h3>4 Influencing others</h3> <h3>5 Your communication approaches for success</h3> <h3>6 Emotional Intelligence</h3> <h3>7 The trust model</h3> <h3>8 Knowing your outcomes</h3> 


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Negotiation Skills

Team Building

Building successful working relationships (In-House)

<p>The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them.</p><p>In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers.</p><p>These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader.</p>The objectives of this programme are to help participants:<ul><li>understand the significance of leadership skills and their impact on team performance</li><li>review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice</li><li>learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility</li><li>understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance</li><li>gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team</li></ul><section>
                    DAY ONE <h3>1 Technical teams and leadership</h3><ul><li>What is a leader?</li><li>How much can leadership be learned?</li><li>The team environment and the impact of leadership skills</li><li>The characteristics of high performance teams and their leaders</li><li>Some useful models and theories of leadership explored</li><li>Types of leadership; choosing how to use leadership power</li><li>Evaluating personal leadership style; how to develop style flexibility</li></ul> <h3>2 Essential skills for team leaders</h3><ul><li>3 key dimensions of effective leadership: inwards, outwards and upwards</li><li>Developing and promoting a 'team vision': strategic thinking skills</li><li>The vital role of communication skills and how to develop them</li><li>Understanding others; emotional intelligence skills</li><li>Being a visible leader; behavioural and influencing skills</li><li>Building effective relationships; the importance of trust and respect</li></ul> DAY TWO <h3>3 Leading inwards to build the team</h3><ul><li>The role of leadership in developing team performance</li><li>Understanding individuals in the team; recognising team role preferences</li><li>Managing conflict and promoting positive team dynamics</li><li>Setting standards, maintaining discipline and rewarding performance</li><li>Harnessing team potential: building motivation within the team</li><li>Promoting team learning; the team leader as coach / mentor</li></ul> <h3>4 Leading outwards and upwards to support the team</h3><ul><li>Negotiating realistic team goals; effective influencing skills</li><li>Gaining empowerment and support from the key stakeholders</li><li>Leading upwards: knowing when and how to take the initiative</li><li>Building team credibility within the organisation; helping the team deliver</li><li>Becoming an effective team player in leadership teams</li><li>Building and maintaining rapport with influential stakeholders</li></ul> 


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Team Leading

Project Leadership

Team Leader

Team Management

Leading technical teams (In-House)

<p>It's a fact of life that costs generally increase and as a result prices must go up too.</p><p>Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase.</p><p>In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back.</p>This programme will help participants:<ul><li>Understand the business case for increasing prices</li><li>Take steps to research the market</li><li>Consider their customers' motivations</li><li>Use the six principles of influence</li><li>Identify and adapt for different personality styles</li><li>Assess their level of trust with customers</li><li>Build rapport rapidly with their customers and prospects</li></ul><section>
                    <h3>1 Raising prices - keys to success</h3><ul><li>Understanding the business case</li><li>Researching the market</li><li>Assessing the value of your offering</li></ul> <h3>2 Understanding your customer base</h3><ul><li>Assessing your key accounts</li><li>What is your 'target' customer range?</li><li>Creating consistency in pricing approach</li></ul> <h3>3 Planning the increase</h3><ul><li>Timing your implementation</li><li>Communication strategy</li><li>Elements of a good price increase letter</li></ul> <h3>4 Developing influencing skills</h3><ul><li>The Trust Equation</li><li>The six principles of influence</li><li>Discovering your customer's buying decisions</li></ul> <h3>5 Emotional intelligence and price increases</h3><ul><li>The part emotion plays</li><li>Developing strategies for keeping calm</li><li>Handling your customer's responses</li></ul> <h3>6 Understanding different customer styles</h3><ul><li>Discover your own style</li><li>Recognising behaviour traits in others</li><li>Adapting your approach to their style</li></ul> <h3>7 Preparing for customer contact</h3><ul><li>Preparing for specific customers</li><li>Anticipating their response</li><li>Dealing with challenging customers</li></ul> <h3>8 Following through</h3><ul><li>Maintaining a consistent approach</li><li>Resisting requests for discounts</li><li>Confirming the increase in writing</li></ul> 


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Dealing With Difficult Customers

Price increases (In-House)

<p>The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis.</p><p>This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills.</p>The objectives of this programme are to help the participants:<ul><li>Understand the significance of leadership skills to the project manager and the impact of these skills on project performance</li><li>Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice</li><li>Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility</li><li>Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance</li><li>Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team</li></ul><section>
                    DAY ONE <h3>1 Introduction</h3><ul><li>Aims and objectives</li><li>Personal objectives</li></ul> <h3>2 Project management and leadership</h3><ul><li>What is a leader? How much can leadership be learned?</li><li>The project environment and the impact of leadership skills</li><li>The characteristics of high performance project teams and their leaders</li></ul> <h3>3 Principles of effective leadership</h3><ul><li>Some useful models and theories of leadership explored</li><li>Types of leadership; choosing how to use leadership power</li><li>Evaluating personal leadership style; how to develop style flexibility</li></ul> <h3>4 Syndicate case study: Leadership in action</h3><ul><li>Review of the role of leadership in a contemporary project</li><li>Feedback and plenary discussion: effective project leadership</li></ul> <h3>5 Team exercise: Leadership skills of the project manager</h3><ul><li>Teams compete in performing a project simulation</li><li>Project review and feedback</li><li>Discussion of the outcome: role and skills of the project leader</li></ul> <h3>6 Leadership skills for project managers</h3><ul><li>The 3 dimensions of project leadership: inwards, outwards, and upwards</li><li>The vital role of communication skills and how to develop them</li><li>Developing a 'project vision': strategic thinking skills</li><li>Understanding others; emotional intelligence skills</li><li>Being a visible leader; behavioural and influencing skills</li><li>Building effective relationships; the importance of trust and respect</li></ul> DAY TWO <h3>7 Leading the project team</h3><ul><li>The role of leadership in developing team performance</li><li>Understanding individual strengths; recognising team role preferences</li><li>Managing conflict and promoting positive team dynamics</li><li>Setting standards, maintaining discipline and rewarding performance</li><li>Harnessing team potential: building motivation within the team</li><li>Promoting team learning; the team leader as coach / mentor</li></ul> <h3>8 Leading through the organisation</h3><ul><li>Gaining the support others; developing effective influencing skills</li><li>Getting empowerment from key stakeholders</li><li>Knowing when and how to take the initiative and lead</li><li>Building and maintaining rapport with key partners</li><li>Becoming an effective team player in leadership teams</li><li>Becoming a business leader; leading colleagues and co-workers</li></ul> <h3>9 Team exercise: Leadership and negotiation</h3><ul><li>Teams engage in a negotiation exercise</li><li>Exercise review and feedback</li><li>Discussion of the outcome: negotiation skills of the project leader</li></ul> <h3>10 Negotiation skills for project leaders</h3><ul><li>Characteristics of effective negotiators</li><li>Classic problem behaviours and mind-sets to avoid</li><li>Getting to win-win; building partnership and trust</li></ul> <h3>11 Leading more senior stakeholders</h3><ul><li>The challenges and skills of leading and managing upwards</li><li>Communicating with more senior stakeholders; building credibility</li><li>Negotiating upwards: knowing when and how</li><li>The role of networking skills; building and maintaining rapport</li><li>Handling disagreements; the art of diplomacy</li><li>Handling personality and style conflicts with more senior people</li></ul> 


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Global Leadership

Organisational Skills

Effective project leadership (In-House)

<p>Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom.</p><p>In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner.</p><p>By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them.</p>This course will help participants:<ul><li>Assess the sales profitability and potential of existing key accounts</li><li>Prioritise where time and energy is directed for maximum profitability</li><li>Understand the key players in the decision making unit</li><li>Create a strategic plan for the development of each client target</li><li>Develop proactive sales consultancy skills</li><li>Learn advanced communication and influencing techniques</li></ul><section>
                    <h3>1 What makes an effective account manager?</h3><ul><li>The difference between order taking and account management</li><li>How do you define a key account in your business?</li><li>Why should existing customers remain with your company?</li><li>How do you compare to the competition?</li></ul> <h3>2 How do I prioritise my account management activity?</h3><ul><li>Use practical tools to help you assess revenue potential</li><li>Analyse the investment required versus the return on your time</li><li>Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities &amp; Threats</li><li>Appreciate how this knowledge will improve your sales development</li></ul> <h3>3 Planning strategies for each account</h3><ul><li>Create a list of priority accounts and activities</li><li>Learn how to develop a long-term and sustainable relationship</li><li>Discover how they make their purchasing decisions</li><li>Research the make-up of the Decision Making Unit for each client</li></ul> <h3>4 Learning and utilising the six principles of influence</h3><ul><li>Learn the secrets these principles offer sales people</li><li>Discover how these principles will work for you</li><li>Create an influencing strategy for influencers within the client</li><li>Learn new habits of influence</li></ul> <h3>5 Proactive sales skills</h3><ul><li>Plan proactive sales meetings for key accounts</li><li>Set primary and secondary objectives for every touch point with the customer</li><li>Structure sales meetings for maximum effectiveness</li><li>Help the customer commit and achieve their objectives</li></ul> <h3>6 Putting it into practice</h3><ul><li>Discuss real scenarios to plan for putting these skills into practice</li><li>Share common issues with fellow sales people</li><li>Create a personal development plan</li></ul> 


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Account Manager

Account Management

Sales Management

Management Skills

Account management essentials (In-House)

<p>It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government.</p><p>Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this.</p><p>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</p>To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support.<p>By the end of the course participants will:</p><ul><li>Understand the roles, responsibilities, processes and procedures in place for working with Elected Members</li><li>Be able to identify the best way to approach potentially sensitive issues</li><li>Understand the skills and behaviours required for working effectively with Members</li><li>Be able to deploy their influencing skills more successfully</li><li>Review their learning and have an action plan to take back and implement at work</li></ul><section>
                    					<p><em>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</em></p>			  <h3>1 Introduction</h3><ul><li>Welcome and introductions</li><li>Objectives and programme overview</li></ul> <h3>2 Working in a political environment</h3><ul><li>What is political awareness?</li><li>Contact and experience with Members</li><li>Importance of the role of Members</li></ul> <h3>3 Why be an Elected Member?</h3><ul><li>Perceptions of what Elected Members are and do</li><li>Values of Members and their motivations for doing what they do</li></ul> <h3>4 Political decision-making in local government</h3><ul><li>Current challenges and drivers affecting the organisation / the council</li><li>Roles and responsibilities of Officers and Members</li><li>Centrality of Members' strategic role</li></ul> <h3>5 (Option) A day in the life of an Elected Member</h3><ul><li><em>An Elected Member gives a talk about what they do</em></li><li></li></ul> <h3>6 Having a beneficial relationship between Officers and Members</h3> <h3>7 Member / Officer communication</h3><ul><li>Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc)</li><li>Response times and requirements</li><li>Procedures required by Heads of Service [if appropriate]</li></ul> <h3>8 Influencing styles and strategies</h3><ul><li>Different forms of power and how they impact</li><li>Developing an appropriate 'influencing style'</li><li>Exploring strategies for improving communication and influencing at work</li></ul> <h3>9 Review and evaluation</h3><ul><li>Review and evaluation of learning</li><li>Personal action plans</li></ul> 


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Professional Skills Course (PSC)

Working with Elected Members (In-House)

<p>This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders.</p>By the end of the programme participants will be able to:<ul><li>Understand the total process of managing contracts</li><li>Exploit opportunities to extract even more added value</li><li>Develop appropriate relationships with contractors</li><li>Understand and use a range of contracting strategies and options</li><li>Measure and improve contract performance</li><li>Understand the impact of legislation on contract performance</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 Contract management</h3><ul><li>An overview of the contracting process, mapping the 'territory'</li></ul> <h3>3 Contract managers</h3><ul><li>Skills</li><li>Knowledge</li><li>Attributes</li><li>Responsibilities</li></ul> <h3>4 Critical success factors</h3><ul><li>Defining successful outcomes</li><li>Effective stakeholder engagement</li><li>Creating a shared vision of the outcomes</li></ul> <h3>5 Placing contracts</h3><ul><li>How to develop an effective specification and scope of work documents</li><li>How to develop a robust contracting strategy</li><li>Appropriate types of contract</li></ul> <h3>6 Customers and stakeholders</h3><ul><li>Customer and stakeholder analysis</li><li>Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight</li></ul> <h3>7 Working with suppliers</h3><ul><li>Creating and developing commercial relationships</li><li>Types of relationship</li><li>How to manage difficult relationships</li><li>Contractor motivational issues</li><li>How to use incentives</li></ul> <h3>8 Negotiation and related skills</h3><ul><li>Introduction to key negotiation skills</li><li>Persuading and influencing skills to work with stakeholders to improve outcomes for all</li></ul> <h3>9 Dealing with change</h3><ul><li>Claims and variations</li><li>How to challenge contractor claims and requests for variations by making use of contractual terms</li><li>Specifications to prevent false claims</li></ul> <h3>10 Performance improvement</h3><ul><li>How to measure and improve contractor performance</li><li>Developing KPI systems</li><li>Using contractual terms and conditions and basic legal principles</li></ul> <h3>11 Contract close</h3><ul><li>The importance of effective contract close processes</li></ul> <h3>12 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


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Introduction To Construction

Construction Management

Construction Design & Management (CDM)

Contract Management

Commercial & Contract Management Certification Program (CCM)

Institute of Leadership & Management (ILM)

Introduction to contract management (In-House)

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				<p>Register on the Leadership and Influencing Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</p><p>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials</p><p>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</p><p>The Leadership and Influencing Skills course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</p><p>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</p>					</div>
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				<h3><b>What You Get Out Of Studying Leadership and Influencing Skills With Janets</b></h3>					</div>
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				<h3><strong>Description</strong></h3>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Video lessons</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online study materials</span>
									</li>
								<li>
											<span>
													</span>
										<span>Mock exams</span>
									</li>
								<li>
											<span>
													</span>
										<span>Multiple-choice assessment</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<div><div><div><h3><b>Method of Assessment</b></h3></div></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p>To successfully complete the Leadership and Influencing Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Leadership and Influencing Skills course. After successfully passing the Leadership and Influencing Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Leadership and Influencing Skills qualification.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<div><div><div><div><div><div><h3><b>Certification</b></h3></div></div></div></div></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p>All students who successfully complete the Leadership and Influencing Skills course can instantly download their digital certificate. You can also purchase a hard copy of the Leadership and Influencing Skills course certificate, which will be delivered by post for £9.99.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
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			<div>
							<div>
						<div>
				<div>
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				<div><div><div><div><div><div><div><div><div><h3><b>Who Is This Course For</b></h3></div></div></div></div></div></div></div></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p>The Leadership and Influencing Skills is ideal for those who already work in this sector or are an aspiring professional. This Leadership and Influencing Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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			<div>
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						<div>
				<div>
								<div>
				<div><div><div><div><div><div><div><div><div><h3><b>Requirements</b></h3></div></div></div></div></div></div></div></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p>The Leadership and Influencing Skills is open to all students and has no formal entry requirements. To study the Leadership and Influencing Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
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					</div>
		</section>
				<section>
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			<div>
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				<div>
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				<div><div><div><div><div><div><div><div><div><h3><b>Career Path</b></h3></div></div></div></div></div></div></div></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p>The Leadership and Influencing Skills is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Leadership and Influencing Skills and gain an industry-recognised qualification that will help you excel in finding your ideal job.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Developing the Leader Within You </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing the Leader Within You</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Emotional Intelligence in Leadership </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Public Speaking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Public Speaking</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Critical Thinking in Problem-Solving and Decision Making</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Critical Thinking in Problem-Solving and Decision Making</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Motivation and Counselling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivation and Counselling</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management and Leadership </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Leadership and Influencing Skills

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Persuasion and Influencing Skills </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Persuasion and Influencing Skills </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Persuasion and Influencing Skills </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Persuasion and Influencing Skills </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Persuasion and Influencing Skills?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Persuasion and Influencing Skills</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Persuasion and Influencing Skills</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Persuasion and Influencing Skills</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Persuasion and Influencing Skills</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Persuasion and Influencing Skills </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Persuasion and Influencing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Influence &amp; Why is It Important!</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Power To influence - Beginning Concepts</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 6 Master Principles Of Persuasion - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 6 Master Principles Of Persuasion - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The MUST Have Persuasion Tool!</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Reasoning</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>MORE Powerful Tools Of Persuasion</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rapport Building &amp; Reputation - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rapport Building &amp; Reputation - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Tools Of Persuasion - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Tools Of Persuasion - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Tools Of Persuasion - Part 3</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Persuasion

Persuasion and Influencing Skills

<div>
        <div>
                            <div>
                    
                </div>
                            <div>
                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Accredited by:</b>
                <p>CPD UK &amp; Quality License Scheme</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Tutor Support:</b>
                <p>Unlimited support via email, till you complete the course</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>ecognised Certification</p>
                <p>Accepted by thousands of professional bodies</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Start Anytime:</b>
                <p>With 1 year access to the course materials</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Online Learning:</b>
                <p>Learn from anywhere, whenever you want</p>
            </div>
        </div>
    </div>
    
<div>
<p>This online course will educate you on approaches to life's challenges - judging and perceiving and how to assess your type with some hints and tips when working with various personality types.</p>
<h2><strong>This course at a glance </strong></h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Endorsed by Quality Licence Scheme</li>
<li>Learn about functional pairs - the mental functions</li>
<li>Understand how to address some inappropriate criticisms about personality types</li>
<li>Know some ways to take your type further</li>
<li>Learn how to assess your type with some hints and tips when working with type</li>
<li>Know how to approach life's challenges, such as judging and perceiving</li>
<li>Understand how to process information - thinking and feeling</li>
<li>Know how to take in information - sensing and intuition</li>
<li>Understand where to get your energy from - extraversion and introversion</li>
<li>Explore four behavioural preferences</li>
<li>Learn how to work with personality types</li>
</ul>
</div>
<div>
<h2>Why Influencing Skills Training Course right for you?</h2>
<p>This comprehensive course is perfect for those who want to clearly understand various personality types, behavioural preferences, the process to work with personality types, and the procedure to assess and determine the personality type. You will learn where to get your energy from - extraversion and introversion, how to take in information - sensing and intuition, and how to process information - thinking and feeling.</p>
<p>By the end of the course, you will have a broad knowledge of various personality types at work, how to work with them, and four behavioural preferences.</p>
<h2>Influencing Skills Training Course Details</h2>
<p>    </p><div>
        <h3 id="small-panelsStayOpen-heading653bba3535e39">
            
            Accredited by             
        </h3>
        <div id="panelsStayOpen-collapse653bba3535e39">
            <div>
                

CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.<p></p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bba3535e67">
            
            Course Curriculum            
        </h3>
        <div id="panelsStayOpen-collapse653bba3535e67">
            <div>
                <p></p>
<h4>Understanding Personality Types at Work</h4>
<ul>
<li>Introduction to Understanding Personality Types at Work</li>
<li>Working With Personality Types</li>
<li>Exploring the Four Behavioural Preferences</li>
<li>Assessing and Determining Your Personality Type</li>
<li>Where You Get Your Energy From - Extraversion and Introversion</li>
<li>How You Take in Information - Sensing and Intuition</li>
<li>How You Process Information - Thinking and Feeling</li>
<li>How You Approach Life's Challenges - Judging and Perceiving</li>
<li>Assessing Your Type With Some Hints and Tips When Working With Type</li>
<li>Putting People Into Boxes - Can Type Be Accused of This?</li>
<li>Some Ways of Taking Type Further</li>
<li>Addressing Some Inappropriate Criticisms About Type</li>
<li>More About the Functional Pairs - the Mental Functions</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bba3535e73">
            
            Who should take this course?            
        </h3>
        <div id="panelsStayOpen-collapse653bba3535e73">
            <div>
                <p></p>
<p>This influencing skills training course is suitable for those interested in mastering different personality types at work, taking in information, and processing information. It is perfect for those willing to take a step ahead in influencing skills training.</p>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bba3535e7c">
            
            Entry Requirements            
        </h3>
        <div id="panelsStayOpen-collapse653bba3535e7c">
            <div>
                <p></p>
<ul>
<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
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            Assessment Method            
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                <p></p>
<p>This influencing skills training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.</p>
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            Certification            
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                <p></p>
<h4>Endorsed Certificate from Quality Licence Scheme</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
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        </div>
    </div>
	<p></p>
</div><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p>
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										Are QLS courses recognised?									
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.</p>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.</p>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.</p>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.</p>
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										How to take online classes from home?									
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.</p>
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										Does age matter in online learning?									
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
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Lead Academy

Influencing Skills Training

All you wish to learn and know about project communication when you start your career as a project manager.
Or just when you are involved in projects and want better interactions.
A 6-module course with a workbook covering:
Foundations of effective communication
Barriers to communication and best practices
Effective live communication and team collaboration
Stakeholder communication
Impactful presentations and project reporting
Negotiating and influencing skills for project managers

And a bonus one-hour session with me to set your next step!

Your best investment to deliver your projects more smoothly!

Nadege Minois Coaching Vision

Communication

Stakeholder Management

Project Management

Communication Skills

All you wish to learn and know about project communication when you start your career as a project manager. Or just when you are involved in projects and want better interactions.

A 6-module course with a workbook covering topics such as impactful presentations, negotiating, team collaboration and more.

Also includes a one-hour session with me to set up your next step.

Your best investment to deliver your projects more smoothly!

Project Management Communication Essentials

Early Bird

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Learning & Development

Leadership

Business Leadership

Administrative Assistant

Career Development

Personal Assistant

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

<p>Looking to enhance your Admin, Secretarial &amp; PA skills? Look no further than our Admin, Secretarial &amp; PA bundle courses online training! This comprehensive Admin, Secretarial bundle includes 27 courses designed to equip you with the knowledge and skills to excel in your role and take your career to the next level.</p><p>Our Admin, Secretarial &amp; PA courses cover a wide range of topics, including performance management, team management, information management, workplace safety, UK employment law, document control, touch typing, email writing, public speaking, leadership skills, and much more! Whether you're looking to improve your communication skills, master Microsoft Office applications, or gain a deeper understanding of workplace safety and compliance, we have a course that meets your needs.</p><p>Our Admin, Secretarial &amp; PA courses are led by industry experts and delivered entirely online, giving you the flexibility to learn at your own pace and on your own schedule. With our interactive and engaging Admin, Secretarial &amp; PA course materials, you'll stay motivated and inspired throughout your learning journey.</p><p>So why wait? Invest in yourself and your career today with our Admin, Secretarial &amp; PA bundle courses online training!</p><p><strong>This Admin, Secretarial &amp; PA bundle includes the following courses:</strong></p><ul><li><strong>Course 01:</strong> Admin, Secretarial &amp; PA</li><li><strong>Course 02:</strong> Corporate Paralegal</li><li><strong>Course 03:</strong> Performance Management</li><li><strong>Course 04:</strong> Team Management</li><li><strong>Course 05:</strong> Microsoft Word, PowerPoint &amp; Outlook</li><li><strong>Course 06:</strong> Health and Safety in the Workplace Level 2</li><li><strong>Course 07:</strong> Workplace First Aid Training</li><li><strong>Course 08:</strong> Information Management</li><li><strong>Course 09:</strong> Facilities Management and Workplace Services</li><li><strong>Course 10:</strong> UK Employment Law</li><li><strong>Course 11:</strong> Meeting Management Online</li><li><strong>Course 12:</strong> Minute-Taking Certificate</li><li><strong>Course 13:</strong> Document Control</li><li><strong>Course 14:</strong> Touch Typing</li><li><strong>Course 15:</strong> Email Writing</li><li><strong>Course 16:</strong> Public Speaking</li><li><strong>Course 17:</strong> Leadership Skills</li><li><strong>Course 18:</strong> Corporate Risk And Crisis Management</li><li><strong>Course 19:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 20:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 21:</strong> Level 3 Coaching &amp; Mentoring Course</li><li><strong>Course 22:</strong> Presentation Skills</li><li><strong>Course 23:</strong> Workplace Confidentiality</li><li><strong>Course 24:</strong> Decision-Making and Critical Thinking</li><li><strong>Course 25:</strong> Workplace Productivity</li><li><strong>Course 26:</strong> Persuasion and Influencing Skills</li><li><strong>Course 27:</strong> Personal Hygiene Course</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Admin, Secretarial &amp; PA course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this Admin, Secretarial &amp; PA course to excel!</strong></p><p>All through this self-paced Admin, Secretarial &amp; PA training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Education for Admin, Secretarial &amp; PA Course Descriptions:</strong></p><ul><li><p><strong>Admin, Secretarial &amp; PA</strong>: Covers a broad range of skills and knowledge required to succeed in an administrative role.</p></li><li><p><strong>Corporate Paralegal:</strong> Introduces the legal framework for corporate governance and compliance.</p></li><li><p><strong>Performance Management:</strong> Provides tools and techniques to set goals, monitor progress and provide feedback.</p></li><li><p><strong>Team Management</strong>: Teaches skills to effectively manage teams, including communication, conflict resolution and motivation.</p></li><li><p><strong>Microsoft Word, PowerPoint &amp; Outlook:</strong> Helps learners master these essential applications used in administrative work.</p></li><li><p><strong>Health and Safety in the Workplace Level 2:</strong> Provides an understanding of workplace hazards, risk assessments, and legal compliance.</p></li><li><p><strong>Workplace First Aid Training</strong>: Teaches basic first aid techniques and how to manage common workplace injuries.</p></li><li><p><strong>Information Management:</strong> Covers the principles and practices of effective information management.</p></li><li><p><strong>Facilities Management and Workplace Services:</strong> Covers the essential knowledge required to manage facilities and services in the workplace.</p></li><li><p><strong>UK Employment Law:</strong> Provides an understanding of key aspects of employment law in the UK.</p></li><li><p><strong>Meeting Management Online:</strong> Teaches skills to effectively plan, conduct and follow up on meetings.</p></li><li><p><strong>Minute Taking Certificate: </strong>Teaches how to take accurate and concise meeting minutes.</p></li><li><p><strong>Document Control:</strong> Provides an understanding of document control processes and best practices.</p></li><li><p><strong>Touch Typing: T</strong>eaches how to type quickly and accurately.</p></li><li><p><strong>Email Writing: </strong>Provides tips and techniques for writing clear and professional emails.</p></li><li><p><strong>Public Speaking:</strong> Helps learners master the art of public speaking and present with confidence.</p></li><li><p><strong>Leadership Skills:</strong> Covers essential leadership skills, including motivation, communication, and decision-making.</p></li><li><p><strong>Corporate Risk And Crisis Management: </strong>Provides an understanding of corporate risk management and crisis management.</p></li><li><p><strong>Cross-Cultural Awareness Training: </strong>Helps learners develop cultural intelligence and work effectively across cultures.</p></li><li><p><strong>Equality, Diversity and Discrimination:</strong> Provides an understanding of key concepts and legislation relating to equality and diversity.</p></li><li><p><strong>Level 3 Coaching &amp; Mentoring Course: </strong>Teaches the principles and practices of coaching and mentoring in the workplace.</p></li><li><p><strong>Presentation Skills: </strong>Helps learners create and deliver effective presentations.</p></li><li><p><strong>Workplace Confidentiality:</strong> Covers the principles and practices of workplace confidentiality and data protection.</p></li><li><p><strong>Decision Making and Critical Thinking</strong>: Teaches how to make informed decisions and think critically.</p></li><li><p><strong>Workplace Productivity:</strong> Provides tips and techniques for improving productivity in the workplace.</p></li><li><p><strong>Persuasion and Influencing Skills:</strong> Teaches how to persuade and influence others in the workplace.</p></li><li><p><strong>Personal Hygiene Course: </strong>Covers the principles and practices of personal hygiene in the workplace.</p></li></ul><p><strong>Accreditation</strong></p><p>All of our courses included in this Admin, Secretarial bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Admin, Secretarial courses, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Admin, Secretarial &amp; PA bundle course online training is ideal for anyone looking to enhance their administrative, secretarial, and PA skills, regardless of their current experience level. It is perfect for individuals who want to improve their current job performance, advance their career, or gain the skills needed to pursue a new role in administrative work.</p><p>Please note: This Admin, Secretarial course is not a regulated training course. To get a regulated course, you may like to choose:</p><ul><li>Level 1 Certificate in Business Administration</li><li>Level 3 Diploma for Business Administrators (RQF)</li><li>The Institute of Legal Secretaries and PAs Courses</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Admin, Secretarial &amp; PA bundle of courses will help you to uplift your career, including:</p><ul><li>Administrative assistants</li><li>Executive assistants</li><li>Personal assistants</li><li>Office managers</li><li>Receptionists</li><li>Secretaries</li><li>Data entry clerks</li><li>Customer service representatives</li><li>Human resources professionals</li><li>Project coordinators</li><li>Legal assistants</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Admin, Secretarial & PA (Executive PA) - 27 Courses with Free Certifications

<p>Give a compliment to your career and take it to the next level. This<strong> Practical Leadership Skills </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Practical Leadership Skills bundle will help you stay ahead of the pack.</p> <p>Throughout the Practical Leadership Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p> <p>Along with this Practical Leadership Skills course, you will get <strong>10 premium courses, an original </strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p> <p><strong>This Practical Leadership Skills Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong> Course 01:</strong> Leadership &amp; Management Diploma</li><li><strong> Course 02:</strong> Diploma in Lean Leadership and Change Management</li><li><strong> Course 03:</strong> Motivation Skills</li><li><strong> Course 04:</strong> Delegation Skills</li><li><strong> Course 05:</strong> Giving and Receiving Feedback</li><li><strong> Course 06:</strong> People Management Skills Level 3</li><li><strong> Course 07:</strong> Performance Management</li><li><strong> Course 08:</strong> Coaching Leaders for Success</li><li><strong> Course 09:</strong> Dealing With Difficult People Training Course</li><li><strong> Course 10:</strong> Decision Making and Critical Thinking</li><li><strong> Course 11: </strong>Decision Making and Critical Thinking</li></ul> <p>Enrol now in Practical Leadership Skills to advance your career, and use the premium study materials from Apex Learning.</p> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Practical Leadership Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p> <p><strong>Curriculum of Bundle</strong></p> <p><strong> Course 01: Personal Leadership and Influencing Skills</strong></p> <ul> <li>Getting Started</li><li>The Evolution of Leadership</li><li>Situational Leadership</li><li>A Personal Inventory</li><li>Modelling the Way</li><li>Inspiring a Shared Vision</li><li>Challenging the Process</li><li>Enabling Others to Act</li><li>Encouraging the Heart</li><li>Basic Influencing Skills</li><li>Setting Goals</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Practical Leadership Skills bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This Practical Leadership Skills course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Leadership: Practical Leadership Skills</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Practical Leadership Skills

<p>Office Management bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Office Management bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this Office Management bundle are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>This bundle includes the following courses:</strong></p> <ul> <li> <strong>Course 01:</strong> Office Skills</li><li> <strong>Course 02:</strong> Admin, Secretarial &amp; PA</li><li> <strong>Course 03:</strong> Corporate Paralegal</li><li> <strong>Course 04:</strong> Performance Management</li><li> <strong>Course 05:</strong> Team Management</li><li> <strong>Course 06:</strong> Microsoft Word, PowerPoint &amp; Outlook</li><li> <strong>Course 07:</strong> Health and Safety in the Workplace Level 2</li><li> <strong>Course 08:</strong> Workplace First Aid Training</li><li> <strong>Course 09:</strong> Information Management</li><li> <strong>Course 10:</strong> Facilities Management and Workplace Services</li><li> <strong>Course 11:</strong> UK Employment Law</li><li> <strong>Course 12:</strong> Communication Skills</li><li> <strong>Course 13:</strong> Meeting Management Online</li><li> <strong>Course 14:</strong> Minute Taking Certificate</li><li> <strong>Course 15:</strong> Document Control</li><li> <strong>Course 16:</strong> Touch Typing</li><li> <strong>Course 17:</strong> Email Writing</li><li> <strong>Course 18:</strong> Public Speaking</li><li> <strong>Course 19:</strong> Leadership Skills</li><li> <strong>Course 20:</strong> Corporate Risk And Crisis Management</li><li> <strong>Course 21:</strong> Cross-Cultural Awareness Training</li><li> <strong>Course 22:</strong> Equality, Diversity and Discrimination</li><li> <strong>Course 23:</strong> Level 3 Coaching &amp; Mentoring Course</li><li> <strong>Course 24:</strong> Presentation Skills</li><li> <strong>Course 25:</strong> Workplace Confidentiality</li><li> <strong>Course 26:</strong> Decision Making and Critical Thinking</li><li> <strong>Course 27:</strong> Workplace Productivity</li><li> <strong>Course 28:</strong> Persuasion and Influencing Skills</li><li> <strong>Course 29:</strong> Personal Hygiene Course</li></ul> <p><strong>Key Features</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Office Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this Office Management course to excel!</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this Office Management bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Office Management course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Office Management bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
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                        <div id="requirements">
                             <p>There are no formal requirements for this bundle courses to be enrolled.</p> 
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Office Management bundle of courses will help you to uplift your career.</p> 
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        <div>Certificates</div>
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                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

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Office Management Course

16 Courses in Birmingham

Influencing Skills

By Mpi Learning - Professional Learning And Development Provider

Influencing skills at work (In-House)

By The In House Training Company

2 Day Introduction - Becoming a Strategic Leader - Birmingham

By Aspire People and Business Development

Building successful working relationships (In-House)

By The In House Training Company

Leading technical teams (In-House)

By The In House Training Company

Price increases (In-House)

By The In House Training Company

Effective project leadership (In-House)

By The In House Training Company

Account management essentials (In-House)

By The In House Training Company

Working with Elected Members (In-House)

By The In House Training Company

Introduction to contract management (In-House)

By The In House Training Company

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