22729 Courses

Are you ready to take your career to the next level? The Diploma in Media and Public Relations is designed to equip you with the skills, knowledge, and confidence to excel in the dynamic world of media and public relations. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the field, our comprehensive course will provide you with the tools you need to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Diploma in Media and Public Relations course equips learners with essential skills for effective communication and networking. Students will learn how to build and maintain professional relationships, write clearly and persuasively, and make a strong impression during meetings. The course covers goal setting, essential for personal and professional development. Learners will gain insights into managing media relations and handling crisis communication effectively. Additionally, the curriculum includes entrepreneurship fundamentals, helping students understand business dynamics. They will also explore strategies for effective internal communication within organizations. Finally, the course offers guidance on professional appearance, ensuring that learners know how to dress for success in various professional settings. Overall, this diploma provides a comprehensive foundation for a career in media and public relations. Course Curriculum Module 01: Networking for Success (I) Module 02: Writing Module 03: The Meet and Greet Module 04: Setting Goals Module 05: Networking for Success (II) Module 06: Media Relations Module 07: Issues and Crisis Communication Planning Module 08: Entrepreneurship Module 09: Employee Communications Module 10: Dressing for Success Learning Outcomes Master essential networking techniques for professional success. Develop compelling writing skills for various media platforms. Perfect the art of professional meet-and-greet interactions. Set and achieve strategic communication goals effectively. Build strong media relations and manage press interactions. Plan and execute crisis communication strategies proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring media and PR professionals. Entrepreneurs seeking effective communication strategies. Employees in corporate communication roles. Individuals aiming to enhance networking skills. Professionals managing crisis communication plans. Career path Public Relations Officer Media Relations Specialist Corporate Communications Manager Crisis Communication Consultant Employee Communications Coordinator Networking and Events Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your recruitment skills and become an indispensable asset to any organization? Our Recruitment Management Diploma is meticulously designed to empower HR professionals, hiring managers, and recruitment specialists with the knowledge and tools needed to master the entire recruitment process. From defining the position to successful onboarding, our comprehensive course will guide you every step of the way. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Recruitment Management Diploma teaches you how to find and hire the best employees for your company. You'll learn how to define job roles clearly and develop a strong hiring strategy. The course covers how to attract top candidates and filter through applications to select the most suitable ones. You will explore effective selection processes and learn how to conduct successful interviews. The program also includes making job offers and onboarding new hires smoothly. By the end, you'll be skilled in every step of recruitment, from identifying the need for a new position to integrating a new employee into your team. Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: Selection Process (I) Module 06: Selection Process (II) Module 07: The Interview (I) Module 08: The Interview (II) Module 09: Making an Offer Module 10: Onboarding Learning Outcomes: Understand position requirements and define key responsibilities and qualifications. Develop effective hiring strategies to attract top talent. Identify techniques to attract high-quality candidates. Apply methods to filter and shortlist potential interviewees. Implement structured selection processes to assess candidates' suitability. Conduct professional interviews to evaluate candidates thoroughly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking recruitment expertise. Hiring managers aiming to improve recruitment outcome Entrepreneurs building their teams. Recruitment consultants enhancing their skills. Talent acquisition specialists refining their methods. Career path Recruitment Coordinator Talent Acquisition Specialist HR Manager Hiring Manager Recruitment Consultant Onboarding Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you prepared to make a significant impact in mental health through proactive suicide prevention strategies? In today's critical landscape, the need for trained professionals is paramount. Our course, "Supporting Mental Health: Suicide Prevention," offers a comprehensive journey aimed at equipping you with essential skills and knowledge. From understanding suicidal behavior to implementing effective intervention strategies and fostering resilience, each module is meticulously designed to empower you in this vital field. With demand rising, UK-based professionals in this specialization earn competitive salaries, reflecting the importance and value of their expertise. Embrace this transformative opportunity to contribute meaningfully and lead in mental health support. Are you ready to embark on this impactful journey? Key Features: CPD Certified Supporting Mental Health Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Initiating the Exploration of Suicide Prevention Module 02: Comprehending Suicidal Behaviour: An In-Depth Examination Module 03: Assessing Suicide Risk: Tools and Techniques Module 04: Strategies for Preventing Suicide Incidents Module 05: Effective Intervention Strategies in Suicide Prevention Module 06: Postvention and Support: Nurturing Resilience and Recovery Learning Outcomes: Initiate the exploration of suicide prevention with a comprehensive foundational understanding. Comprehend suicidal behaviour through an in-depth examination of its various facets. Master tools and techniques for assessing suicide risk effectively and empathetically. Formulate strategies to prevent suicide incidents, focusing on proactive and preventive measures. Implement effective intervention strategies in suicide prevention for timely and impactful support. Engage in postvention and support, nurturing resilience and fostering recovery. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Supporting Mental Health: Suicide Prevention course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Supporting Mental Health: Suicide Prevention. Moreover, this course is ideal for: Mental health advocates committed to understanding and preventing suicide incidents. Health professionals seeking specialised knowledge in suicide prevention strategies. Educators aiming to create supportive environments for mental health within educational settings. First responders and community leaders interested in promoting mental well-being. Individuals with a personal or professional interest in suicide prevention strategies. Requirements There are no requirements needed to enrol into this Supporting Mental Health: Suicide Prevention course. We welcome individuals from all backgrounds and levels of experience to enrol into this Supporting Mental Health: Suicide Prevention course. Career path After finishing this Supporting Mental Health course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Supporting Mental Health are: Mental Health Nurse - £24K to 40K/year. Counsellor - £22K to 38K/year. Social Worker - £25K to 42K/year. Psychologist - £30K to 50K/year. Crisis Intervention Specialist - £23K to 39K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to radiant, youthful skin with our expertly designed course, crafted for those who seek the pinnacle of skincare knowledge. Imagine understanding the intricate layers of your skin, knowing exactly what nutrients it craves, and tailoring your skincare regimen to fit your unique skin type. Dive deep into the fascinating world of dermatology, where you will discover how to care for every skin type and ethnicity, ensuring your skin remains healthy and glowing. Uncover the best techniques for reducing the signs of ageing, mastering hair removal, and diagnosing common skin conditions. Our comprehensive curriculum covers everything you need to know, from dealing with troublesome acne to managing seasonal skin care changes. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Explore the nuances of skin disorders, including eczema and other keratinising conditions, and learn how to effectively treat skin infections. Embrace the wisdom of preventative care with remedies designed for sun exposure, ensuring your skin remains protected and vibrant year-round. This course is your gateway to becoming a skincare connoisseur, armed with the knowledge to maintain impeccable skin health for yourself and others. Embark on this journey to unlock your skin's full potential and revel in the confidence that comes with a flawless complexion. Course Curriculum Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Learning Outcomes Understand the basic structure and functions of skin anatomy. Identify essential nutrients vital for healthy skin. Develop skincare routines tailored to various skin types. Apply skincare practices suitable for different ethnicities. Explore methods to reduce ageing effects on the skin. Diagnose and manage common skin diseases and disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in skincare and beauty. Aspiring dermatologists and skincare specialists. Beauty salon owners and workers. Healthcare providers focusing on dermatology. Anyone wanting to improve personal skincare knowledge. Career path Dermatology Assistant Skincare Consultant Aesthetician Beauty Therapist Dermatology Nurse Cosmetic Clinic Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unleash your potential in the realm of literacy and numeracy mastery. Discover the art and science behind adult learning, delve into the intricacies of teaching and learning literacy, and unlock the secrets of imparting numeracy with finesse. Our comprehensive programme takes you on a journey through the fascinating landscapes of adult education, blending theory with practical insights. Elevate your teaching prowess and redefine your impact on learners with modules that explore inclusive learning, technology integration, and the nuances of policy and practice. Key Features: CPD Certified Developed by Specialist Lifetime Access Immerse yourself in an engaging learning adventure that goes beyond conventional approaches, equipping you with the knowledge and skills to navigate the diverse challenges of adult education. Join us in reshaping the educational landscape, where your passion meets purpose, and your expertise becomes a beacon for adult learners seeking the keys to literacy and numeracy mastery. Course Curriculum Module 1: Overview of Adult Literacy and Numeracy Module 2: Understanding Adult Learning Theories Module 3: Teaching and Learning Literacy Module 4: Teaching and Learning Literacy Writing, Speaking and Listening Module 5: Planning and Assessment Literacy Module 6: Learning Numeracy Module 7: Learning Numeracy Percentage, Statistical Functions and Probabilities Module 8: Teaching Numeracy Module 9: Technology in Learning Module 10: Adult Learning Difficulties Module 11: Inclusive Learning Module 12: Policy and Practice Learning Outcomes: Grasp adult learning theories for effective teaching strategies. Hone literacy teaching skills in writing, speaking, and listening. Demonstrate proficiency in planning and assessing literacy education. Acquire a solid foundation in numeracy, including statistical functions. Develop advanced teaching techniques for imparting numeracy concepts. Cultivate inclusive practices and align teaching with educational policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators seeking advanced adult teaching expertise. Literacy and numeracy enthusiasts passionate about adult education. Professionals eager to enhance their teaching impact. Individuals committed to fostering inclusive learning environments. Aspiring educators ready to embrace the challenges of adult education. Career path Adult Education Coordinator Literacy Outreach Specialist Numeracy Instructor Inclusive Learning Advocate Educational Policy Analyst Technology Integration Facilitator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Basic Transcription Skills Course introduces you to the essential techniques needed in today's digital age, where accurate transcription is increasingly vital across various industries. Mastering transcription not only enhances your language proficiency but also sharpens your attention to detail and listening skills. In our daily lives, these skills are invaluable for summarizing meetings, creating written records, or transcribing interviews. Professionally, proficiency in transcription opens doors to numerous job opportunities in the UK and beyond, with positions ranging from freelance transcriptionists to roles in healthcare, legal, and media sectors. Salaries for transcriptionists in the UK vary based on experience and specialization but can start from £20,000 annually. The demand for transcription services is growing steadily, with an increase of approximately 5% annually, reflecting the expanding need for accurate documentation and data management. By enrolling in this course, you'll gain a competitive edge in the job market and contribute effectively to the evolving needs of modern communication and documentation processes. Key Features: CPD Certified Basic Transcription Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to the World of Transcription Module 02: Fundamentals of Transcription Techniques Module 03: Exploring Advanced Transcription Methods Module 04: Navigating Grammar and Punctuation in Transcription Module 05: Transcription Specializations in Various Fields Module 06: Crafting a Prosperous Transcription Career Learning Outcomes: Perfect your transcription craft with advanced techniques for varied contexts. Command grammar and punctuation, adding a professional touch to transcriptions. Specialize in diverse fields, adapting your skills to different subject matters. Elevate your transcription finesse, transforming spoken words into written brilliance. Navigate complex language nuances, mastering the subtleties of transcription intricacies. Forge a path towards a successful career, where your transcriptions stand as testimonials. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Transcription Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Transcription Skills. Moreover, this course is ideal for: Writers seeking linguistic precision and versatility. Language enthusiasts eager to master transcription intricacies. Communication professionals desiring advanced language skills. Content creators aiming to transform spoken content into written brilliance. Aspiring transcriptionists looking to craft a successful career in the field. Requirements There are no requirements needed to enrol into this Basic Transcription Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Transcription Skills course. Career path After finishing this Basic Transcription Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Transcription Skills are: Medical Transcriptionist - £20K to £30K/year. Legal Transcriptionist - £25K to £35K/year. General Transcriptionist - £18K to £28K/year. Captioner - £22K to £32K/year. Transcription Editor - £24K to £34K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to step into the dynamic world of real estate as an Estate Agent specializing in Letting & Negotiation? Our comprehensive course is designed to equip you with the essential knowledge and skills to thrive in this competitive industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course for Estate Agents focuses on equipping learners with comprehensive knowledge and skills essential for success in the industry. Initially, learners gain an understanding of the role and types of estate agents, along with the regulations that govern their work. They learn how to list properties and acquire sellers, as well as how to handle property letting and sales processes effectively. The curriculum covers essential procedures for property valuation and emphasizes negotiation techniques crucial for successful transactions. Moreover, learners explore various technological tools that modern estate agents utilize to enhance their efficiency and client service. By the end of the course, learners will have a solid foundation in the practical aspects of estate agency, from initial property listing to final negotiations, ensuring they are well-prepared for the challenges and opportunities in the real estate market. Course Curriculum Module 01: Introduction to Estate Agents Module 02: Getting Started in the Industry Module 03: Understanding Different Types of Estate Agents Module 04: Regulations Governing Estate Agents Module 05: Property Listing and Seller Acquisition Module 06: Property Letting Module 07: Property Sales and Buyer Acquisition Module 08: Property Valuation Procedures Module 09: Negotiation Techniques for Estate Agents Module 10: Technological Tools for Estate Agents Learning Outcomes: Understand roles and responsibilities of estate agents in transactions. Identify legal frameworks governing estate agent operations in the UK. Master property listing techniques and effective seller acquisition strategies. Execute property letting processes according to industry standards and regulations. Implement negotiation techniques tailored for estate agent roles. Utilize technological tools to enhance estate agent efficiency and effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Estate Agent: Letting & Negotiation 2:09:23 1: Module 01: Introduction to Estate Agents 10:25 2: Module 02: Getting Started in the Industry 08:27 3: Module 03: Understanding Different Types of Estate Agents 09:56 4: Module 04: Regulations Governing Estate Agents 10:58 5: Module 05: Property Listing and Seller Acquisition 16:47 6: Module 06: Property Letting 19:52 7: Module 07: Property Sales and Buyer Acquisition 15:34 8: Module 08: Property Valuation Procedures 12:38 9: Module 09: Negotiation Techniques for Estate Agents 08:56 10: Module 10: Technological Tools for Estate Agents 14:50 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to become estate agents. Professionals entering the estate agency industry. Anyone interested in property sales and letting careers. Those seeking a comprehensive understanding of estate agent operations. Individuals aiming to enhance their negotiation and property valuation skills. Career path Estate Agent Lettings Negotiator Property Valuer Sales Negotiator Property Manager Lettings Administrator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Taking a Workplace Business Ethics course is essential in today's modern world, where business integrity and ethical conduct are paramount. Understanding business ethics is not just about knowing the right thing to do; it's about embedding ethical practices into every aspect of a business. This course will guide you through various ethical theories and frameworks, help you navigate ethical dilemmas, and ensure legal compliance within the business environment. Learning business ethics can significantly enhance your daily life and professional career by fostering a trustworthy and responsible work culture. In the UK, possessing strong business ethics skills can open doors to numerous job opportunities, with salaries ranging from £25,000 to £50,000, depending on the role and industry. The demand for professionals with business ethics knowledge is increasing, with this sector growing by approximately 15% annually. Enrolling in this course will give you a competitive edge, demonstrating your commitment to ethical business practices and making you a valuable asset to any organization. Key Features: CPD Certified Workplace Business Ethics course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Ethics Module 02: Ethical Theories and Frameworks Module 03: Navigating Ethical Dilemmas in the Workplace Module 04: Business Ethics and Work Environment Module 05: Ethics and Legal Compliance Module 06: Implementing Ethical Practices in the Workplace Learning Outcomes: Analyse ethical theories, forging a personal moral framework. Navigate workplace dilemmas, showcasing moral acumen in decision-making. Enhance the work environment through ethical business practices. Align business ethics with legal parameters for comprehensive compliance. Master the art of implementing and sustaining ethical practices at work. Cultivate a heightened sense of moral responsibility within professional realms. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Workplace Business Ethics course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Workplace Business Ethics. Moreover, this course is ideal for: Professionals seeking to infuse ethical wisdom into their careers. Managers aspiring to foster an ethical work culture. Entrepreneurs committed to ethical business practices. Individuals aiming to align personal values with professional conduct. Anyone passionate about contributing to an ethically robust corporate landscape. Requirements There are no requirements needed to enrol into this Workplace Business Ethics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Workplace Business Ethics course. Career path After finishing this Workplace Business Ethics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Workplace Business Ethics are: Compliance Officer - £25K to 50K/year. HR Manager - £35K to 60K/year. Corporate Social Responsibility Manager - £30K to 55K/year. Business Consultant - £40K to 70K/year. Ethics and Compliance Analyst - £28K to 45K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Transform your life with our comprehensive Diploma in Anger Management. This course covers essential modules, from understanding anger and gaining control to practical strategies for dealing with angry people and solving problems effectively. With expert guidance through our Triple A Approach and a personal plan, you'll master techniques to manage anger and improve relationships. Join us and take the first step towards a calmer, more balanced life. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This course teaches you how to understand and manage anger effectively. Learn the causes of other people's anger as well as how to identify your own triggers.You'll explore a three-step approach to handle anger, helping you stay calm and make better choices. The course offers strategies to gain control over your reactions and tips on what to do and avoid in tense situations. You'll also learn how to deal with others who are angry and how to focus on the problem rather than the person. The course guides you through steps to work on and solve the problem causing the anger. Finally, you'll create a personal plan to apply these skills in real life, helping you manage anger constructively and improve your relationships. Course Curriculum: Module 01: Understanding Anger Module 02: The Triple A Approach Module 03: Gaining Control Module 04: Do's and Don'ts Module 05: Dealing with Angry People Module 06: Separate the People from the Problem Module 07: Working on the Problem Module 08: Solving the Problem Module 09: Pulling It All Together Module 10: A Personal Plan Learning Outcomes Comprehend the root causes and triggers of anger. Apply the Triple A Approach to manage anger effectively. Implement strategies to maintain control during anger episodes. Identify appropriate and inappropriate responses to anger. Communicate effectively with individuals experiencing anger. Develop a personalised plan for long-term anger management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking better anger management techniques. People experiencing frequent anger issues. Managers handling workplace conflicts. Parents dealing with children's anger. Educators managing classroom behaviour. Career path Counsellor Social Worker Human Resources Manager Teacher Conflict Resolution Specialist Youth Worker Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's interconnected world, understanding Animal Psychology and Behaviour is paramount. This course delves deep into the intricacies of animal minds and behaviors, offering insights crucial for effective animal care. By comprehending the nuances of Animal Psychology, individuals become equipped to address various challenges in animal welfare, from basic health concerns to complex behavioral issues. With modules covering topics such as Evolution and Ecosystem, students gain a holistic understanding of the relationship between animals and their environment. This knowledge is not only valuable for ensuring the well-being of animals but also holds significant weight in the job market. In the UK, where there's a growing demand for skilled professionals in animal care, possessing expertise in Animal Psychology opens doors to diverse career opportunities. Whether it's in animal shelters, research facilities, or conservation organizations, graduates of this course are sought after for their specialized knowledge. Salaries for positions in this field typically range from £20,000 to £30,000 annually, reflecting the importance of their skills. As the sector continues to expand, with a projected growth of 15% in the next decade, investing in Animal Psychology education proves to be not only rewarding but also essential for addressing the evolving needs of our animal companions. Key Features: CPD Certified Animal Psychology Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Animal Psychology and Behaviour Module 01: Introduction to Animal Care Module 02: Basic Animal Health Module 03: Evolution and Ecosystem Module 04: Animal Behaviour Module 05: Animal Psychology Learning Outcomes: Identify animal care principles and ethical responsibilities in husbandry. Apply basic health assessments and recognise signs of common illnesses. Analyse the role of evolution in shaping animal behaviours. Interpret animal behaviours through observation and behavioural analysis techniques. Understand key concepts in animal psychology and its applications. Demonstrate knowledge of ecosystem dynamics and its influence on animal behaviour. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animal Psychology and Behaviour Course can be taken by anyone who wants to understand more about the topic. With the aid of this Animal Psychology course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Animal Psychology and Behaviour Course is ideal for: Animal enthusiasts seeking deeper understanding of behaviour. Veterinarians aiming to enhance animal treatment approaches. Wildlife conservationists dedicated to preserving natural habitats and behaviours. Pet owners desiring better comprehension of their animal companions. Zoologists exploring career opportunities in animal research and management. Requirements Learners do not require any prior qualifications to enrol on this Animal Psychology and Behaviour Course. You just need to have an interest in Animal Psychology and Behaviour Course. Career path After completing this Animal Psychology and Behaviour Course you will have a variety of careers to choose from. The following job sectors of Animal Psychology and Behaviour Course are: Animal Behaviourist - £20K to £40K/year. Wildlife Conservation Officer - £18K to £30K/year. Pet Trainer - £16K to £25K/year. Veterinary Assistant - £16K to £24K/year. Animal Shelter Manager - £20K to £35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.