6966 Courses

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

M&A Beyond Day One: What They Don't Teach You When merging and acquiring organizations there are many factors to consider - not all aspects of M&A activity are reserved for senior executive leadership teams, private equity companies and legal teams. There are the obvious aspects that require blending from both companies; from finances, people/teams to the corporate image and company culture. Consider all of the aspects of an organization that exist just to run the normal course of business. Then consider all of the similar aspects of another organization that is being merged into another organization! It can be a daunting task that requires skillful organization and consideration of aspects of M&A that 'they don't teach you about'. Ben Chodor, President, Intrado Digital Media shares his personal journey of excitement and freedom from selling his first company to the experience of 'now what!?' post-sale and how he was able to navigate the big changes, build company culture, shift roles from owner to employee and take on the 'new normal' at the new organization. M&A is much more than just a financial decision People and culture cannot be overlooked Successful integration is not just HR, Finance and facilities

Choose what you want to learn in this fast-track hairdressing course. Aimed at those who’ve left college with a hairdressing qualification but don’t feel confident enough on the salon floor or those needing to brush up on a specific skill. Our training concentrates on cutting, colouring, styling and barbering.

Build a property sourcing business, negotiation property deals as a sourcing agent or buyer's agent. Be legal and compliant, learning industry best practice as a deal packager.

**24 FREE CPD Accredited Certificates Included** (25,000+ new jobs listed in Reed & LinkedIn) Dive into a well-rounded curriculum crafted to cover the essential aspects of Office Administration and Compliance Management - Career Track Diploma. From mastering the Administration Skills to understanding compliance regulations, we've got you covered! This bundle includes the following courses: Course 01: Admin, Secretarial & PA Course 02: Performance Management Course 03: Team Management Course 04: Microsoft Word, PowerPoint & Outlook Course 05: Health and Safety in the Workplace Level 2 Course 06: Workplace First Aid Training Course 07: Information Management Course 08: Facilities Management and Workplace Services Course 09: UK Employment Law Course 10: Meeting Management Online Course 11: Minute Taking Certificate Course 12: Document Control & Administration Skills for Receptionist Course 13: Touch Typing Course 14: Email Writing Course 15: Corporate Risk And Crisis Management Course 16: Public Speaking Course 17: Cross-Cultural Awareness Training Course 18: Equality, Diversity and Discrimination Course 19: Presentation Skills Course 20: Workplace Confidentiality Course 21: Decision Making and Critical Thinking Course 22: Workplace Productivity Course 23: Communication and Organisational Skills Course 24: Project Management: Six Sigma Key Features Accredited by CPD Instant e-certificate Fully online, interactive Office Administration and Compliance Management Skills courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases The Office Administration and Compliance Management Career Track Diploma Course offers a streamlined path for anyone looking to advance in administrative and managerial roles across a wide range of professional environments. This diploma brings together essential knowledge in office management, document handling, corporate communication, Microsoft Office tools, performance management, and UK employment law, all designed to support modern administrative functions with clarity and confidence. With a strong focus on communication, organisation, time efficiency, and leadership, this course also includes modules on public speaking, meeting management, email writing, and minute-taking—key areas that keep offices running smoothly. The added depth from areas such as team leadership, workplace safety, project methodology (including Six Sigma), and first aid equips learners with relevant knowledge for office-based roles. Whether you're updating your skills or moving towards a more senior position, this course provides a well-structured learning experience that aligns with current industry standards. How will you benefit from this Office Administration and Compliance Management Career Track Diploma? All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Office Administration and Compliance Management Career Track Diploma Course Bundle is thoughtfully crafted to deepen your understanding of critical Office Administration and Compliance Management Skills concepts and arm you with theoretical knowledge and skills vital to Office Administration and Compliance Management Skills. CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking versatile office administration and compliance management skills. Professionals aiming to excel in team leadership and management roles. Administrative assistants aspiring to enhance Microsoft Office proficiency. Employees desiring a comprehensive understanding of workplace health and safety. Those wanting to grasp UK employment law and its application. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Office Manager HR Administrator Facilities Coordinator Compliance Officer Executive Assistant Project Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Our 8 hour course will enable students to attain the knowledge and practical competencies needed to deal with a range of emergency first aid situations when looking after children. In addition to the topics covered on an emergency first aid at work course, this course covers treatment for a variety of injuries and medical conditions. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information Upon completion students will have developed the skills and knowledge needed to provide effective emergency first aid to children and babies. This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of the paediatric first aider. Be able to provide first aid for an infant and a child who is choking. Be able to assess an emergency situation safely. Be able to provide first aid to an infant and a child with external bleeding. Be able to provide first aid for an infant and a child who is unresponsive and breathing normally. Be able to provide first aid to an infant and a child who is suffering from shock. Be able to provide first aid for an infant and a child who is unresponsive and not breathing normally. Understand how to administer first aid to an infant and a child with bites, stings and minor injuries. Who should attend? This qualification is for anyone who cares for children and babies; including parents, guardians, grandparents or people who have a professional involvement with children and babies. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 1 theory/multiple choice question paper. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Emergency Paediatric First Aid at Work includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). Paediatric First Aid Courses First Aid courses for individuals and workplaces who provide care to or work with children and young people. Our paediatric courses are fully accredited, registered and meet Health and Safety Executive (HSE) and OFSTED guidelines. From 1 day Emergency Paediatric First Aid to day Paediatric First Aid courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

24 Hour Flash Deal **33-in-1 Lean Project management Mega Bundle** Lean Project management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Lean Project management package online with Studyhub through our online learning platform. The Lean Project management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Lean Project Management course provides complete 360-degree training on Lean Project management. You'll get not one, not two, not three, but thirty-three Lean Project Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Lean Project management courses are yours for as long as you want them once you enrol in this course This Lean Project management Bundle consists the following career oriented courses: Course 01: Diploma in Lean Process and Six Sigma Course 02: Lean Six Sigma White Belt course Course 03: Six Sigma Green Belt Diploma Course 04: Six Sigma Black Belt - Advance Diploma Course 05: Project Management Course 06: Agile Project Management Diploma Course 07: The 5S Lean Methodology in Action Course 08: Cost Control Process and Management Course 09: Process Mapping: Toolkit Course 10: Process Improvement Course 11: Lean Leadership, Culture and Management - Online Diploma Course 12: Team Management Course 13: Operations and Time Management Course 14: Agile Scrum Master Certification Course 15: RCA: Root Cause Analysis Course 16: Strategic Planning and Implementation Course 17: Supply Chain Management Course 18: Lean Production, Logistics and Supply Chain Management Training Course 19: Lean Organisation Management Principles, Process and Techniques Course 20: Good Manufacturing Practices (GMP) Certification Course 21: Customer Relationship Management Course 22: Customer Service & Environment Course 23: Quality Management and Strategic Training - ISO 9001 Course 24: Project, Change, and Quality Management Course 25: Financial Modelling for Decision Making and Business plan Course 26: Art of Negotiation and Conflict Resolution Course 27: Environmental Engineering Course 28: Data Analysis & Forecasting Course 29: Stakeholder Management Course 30: Construction Project Management and Construction Cost Estimation Course 31: Governance and Risk Management: Navigating Corporate Strategies Course 32: Understanding Retail and Operations Management Strategies Course 33: Organizational Behaviour, HR and Leadership In this exclusive Lean Project management bundle, you really hit the jackpot. Here's what you get: Step by step Lean Project management lessons One to one assistance from Lean Project management professionals if you need it Innovative exams to test your knowledge after the Lean Project management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Lean Project management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Lean Project management certificate and transcript on the next working day Easily learn the Lean Project management skills and knowledge you want from the comfort of your home The Lean Project management course has been prepared by focusing largely on Lean Project management career readiness. It has been designed by our Lean Project management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Lean Project management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lean Project management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Lean Project management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Lean Project management Elementary modules, allowing our students to grasp each lesson quickly. The Lean Project management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Project management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Lean Project management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Lean Project management course, all you need is - A smart device A secure internet connection And a keen interest in Lean Project management Career path You will be able to kickstart your Lean Project management career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Lean Project management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Preventing discrimination in the workplace is an active and intentional process that takes action and evaluation at all levels within an organization. Not only does it encourage inclusivity, it protects the organization from the many consequences of discrimination. This micro-learning video outlines some of the most effective ways to be proactive about preventing discrimination in your workplace. It is great for HR professionals and all organization leaders. Length: 3:29 Learning Objectives Develop an effective Equal Opportunity Employment (EOE) policy and understand its role in promoting diversity and preventing bias in the workplace.;Design and implement a comprehensive reporting process for workplace discrimination, ensuring confidentiality, non-retaliation, and clear procedures for addressing complaints.;Create annual anti-discrimination training seminars for staff, covering prevention, recognition, and de-escalation of discrimination scenarios, and establish a culture of acceptance and inclusivity within the organization.

Recruitment Consultant: Recruitment Consultant Course Do you want to start a career in recruitment, or do you want to advance your recruitment skills? Then this Recruitment Consultant course will help you get one step closer to your professional goals by developing your recruitment skills and knowledge for a rewarding career. Acquire the recruitment skills and credentials that employers value. This Recruitment Consultant course will teach you the theory of effective recruitment practice and provide you with the necessary skills, confidence, and competence to help you succeed in the recruitment industry. You will gain a thorough understanding of the core competencies needed to propel a successful recruitment career. With this Recruitment Consultant course, you can expand your knowledge and develop the skills you need to succeed as a professional in any workplace. The Recruitment Consultant course is ideal for those who want to be the best in their fields. The course is designed to build your professional skill set and enable you to do the best job possible. Special Offers of this Recruitment Consultant Course This Recruitment Consultant Course includes a FREE PDF Certificate. Lifetime access to this Recruitment Consultant Course Instant access to this Recruitment Consultant Course Get FREE Tutor Support from Monday to Friday in this Recruitment Consultant Course Courses are included in this Recruitment Consultant Bundle Course Course 01: Recruitment Consultant Diploma Course 02: Workplace First Aid Training Course 03: HR and Payroll Management Course Other Benefits of This Recruitment Consultant Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Recruitment Consultant: Recruitment Consultant Course] Recruitment Consultant: Recruitment Consultant Course Industry Experts Designed this Recruitment Consultant Course into 13 detailed modules. Course Curriculum of Recruitment Consultant Diploma Module 01: Introduction to Recruitment Module 02: Recruitment Industry: At a Glance Module 03: Recruitment: Legal Procedures in the UK Module 04: Sales & Marketing Strategies for Recruiters Module 05: Recruitment and Selection Module 06: Relevant Key Performance Indicators Module 07: Attracting Candidates for Recruitment Module 08: Managing Candidates Module 09: Interview Processes for the Candidate Module 10: Obtaining Client Module 11: Client Strategy Module 12: Managing Clients Module 13: How to Start and Run a Recruiting Service Effectively Assessment Method of Recruitment Consultant Course After completing each module of the Recruitment Consultant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Recruitment Consultant Course After completing the MCQ/Assignment assessment for this Recruitment Consultant Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Recruitment Consultant: Recruitment Consultant Course This Recruitment Consultant Course is suitable for people who want to start a new career in human resources or recruitment, as well as those who want to improve their skills and advance their career in HR management. Requirements Recruitment Consultant: Recruitment Consultant Course Students who intend to enrol in this Recruitment Consultant course must meet the following requirements: Recruitment Consultant: Good command of the English language Recruitment Consultant: Must be vivacious and self-driven Recruitment Consultant: Basic computer knowledge Recruitment Consultant: A minimum of 16 years of age is required Career path Recruitment Consultant: Recruitment Consultant Course This Recruitment Consultant Course is a valuable qualification to have and would be useful for any profession or career in any industry. Certificates Certificate of completion Digital certificate - Included

QA Level 3 Award In Paediatric First Aid (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Two day course HSE highly recommends this course for those who work with children in a childcare setting Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant and Child Recovery Position Infant and Child CPR Infant and Child Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Hypovolaemic Shock Head, Neck and Back Injuries Sprains, strains, dislocations and fractures Meningitis Asthma Diabetes Eye, Ear and Nose Conditions Poisoning Electric Shock Bites and Stings Hot and Cold Temperatures Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - those who work with, or intend to work with children in a childcare setting as it is designed to fulfill Ofsted’s First Aid requirements for early years teachers, nursery workers and childminders (as defined within the Statutory Framework for the Early Years Foundation Stage (EYFS) 2014 and within the Child Care Register guide) Childcare settings who are working towards Millie’s Mark We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/0785/7