As a business owner or employee, have you ever found yourself frustrated by the daily tasks that seem to pile up? The seemingly endless amounts of paperwork, difficult customers, and the challenges of working in a team can make you feel like you're drowning. It's not uncommon to feel overwhelmed and unsure of how to tackle these challenges. But fear not, because the NCFE Level 2 Diploma in Skills for Business is here to help. This comprehensive course covers everything you need to know about succeeding in a business environment. From understanding business culture and responsibilities to communicating effectively with others, this course will equip you with the skills you need to thrive. You'll learn how to deliver top-notch customer service, produce professional documents, and solve problems that arise in the workplace. Whether you're starting your own business or working in a large corporation, this diploma will give you the tools you need to succeed. Through six units of study, you'll gain an in-depth understanding of what it takes to thrive in a business environment. You'll learn how to work effectively with others and communicate in a professional manner. You'll discover how to handle difficult customers and solve problems that arise in the workplace. By the end of the course, you'll be well-versed in the skills necessary to succeed in any business setting. The CPD courses in this bundle are specifically designed to enhance learners' knowledge in various business skills. Corporate Risk and Crisis Management, Conflict Resolution, Decision-Making and Critical Thinking, Workplace Stress Management, and Complete Communication Skills Master Class for Life are all included in this bundle. These courses will help learners develop practical skills that can be applied in the workplace, such as effective communication, conflict resolution, and stress management The regulated qualification package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support to complete your qualification. The qualification number for the NCFE Level 2 Diploma in Skills for Business is 601/2624/3. The total credit value offered by this qualification is 48 credits. The normal age range for this qualification's learners is 16 and above. By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention. With this bundle of courses, you'll be well on your way to becoming a skilled and successful business professional. So why wait? Enrol today and start your journey towards the career of your dreams! Learning Outcome for the CPD Course Bundle: Develop and implement risk management strategies in the workplace through the Corporate Risk and Crisis Management course, allowing them to identify potential risks and take appropriate measures to prevent or mitigate them. Resolve conflicts effectively in the workplace through the Conflict Resolution course, enabling them to handle difficult situations and maintain positive working relationships with colleagues and clients. Utilize critical thinking skills to make informed decisions in the workplace through the Decision-Making and Critical Thinking course, empowering them to analyse situations and make sound decisions that align with organisational goals. Manage workplace stress through the Workplace Stress Management course, enabling them to maintain a healthy work-life balance and improve their overall well-being. Enhance communication skills through the Complete Communication Skills Master Class for Life course, enabling them to communicate effectively with colleagues, clients, and stakeholders and build strong relationships. Apply the knowledge and skills gained from the courses to real-world scenarios, improving their problem-solving abilities and increasing their confidence in the workplace. Demonstrate their competence and commitment to professional development through the CPD accreditation, enhancing their credibility and opening up opportunities for career advancement. Curriculum Breakdown of NCFE Level 2 Diploma in Skills for Business: Unit 01: Business culture and responsibilities Unit 02: Deliver customer service in a business environment Unit 03: Produce documents in a business environment Unit 04: Solve problems in a business environment Unit 05: Work with others in a business environment Unit 06: Communicate in a business environment Guided Learning Hours(GLH) -360 Total Qualification Time(TQT) -480 Further Progression for NCFE Level 2 Diploma in Skills for Business: Upon completion of this qualification, learners may advance to the following: Level 3 Diploma in Skills for Business (various pathways) Level 3 Applied General Certificate in Business and Enterprise Level 3 Diploma in Customer Service Level 3 Diploma in Management Skills and Knowledge CPD Courses in this bundle are: Corporate Risk And Crisis Management - Online Course Conflict Resolution Decision-Making and Critical Thinking Workplace Stress Management Complete Communication Skills Master Class for Life The course bundle covers a range of topics that are essential for success in any business environment. These include risk management, conflict resolution, decision-making, stress management, and communication skills. Learners will develop a deep understanding of the principles and techniques involved in these areas and learn how to apply them in real-world scenarios. The courses are designed to be practical and hands-on, enabling learners to develop the skills they need to excel in their careers. By taking this course bundle, learners will be well-equipped to handle any challenges that come their way and take their careers to the next level. Assessment For the NCFE Level 2 Diploma in Skills for Business, learners will have to prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units. All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that all the learning outcomes of the qualification are properly accomplished by the learner. At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course. Certification After completing the assessment, learners will receive a prestigious NCFE certificate that has been approved by The Office of Qualifications and Examinations Regulation (Ofqual). This certificate holds a Level 2 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in business, but you'll also boost your employability with a sought-after certification! Requirements Entry Requirements for NCFE Level 2 Diploma in Skills for Business: There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they've already achieved a Level 1 qualification. The NCFE Level 2 Diploma in Skills for Business is designed for learners aged 16 and above.
***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Strategic People Management - Endorsed Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 70% of UK managers report feeling inadequately equipped to handle people management issues? And that poor people management costs UK businesses £57 billion annually? This Level 7 Advanced Diploma in Strategic People Management bundle is your one-stop shop for becoming a people management maestro. Enhance communication, motivation, conflict resolution, and performance management skills, build high-performing teams, navigate change confidently, set SMART goals, and inspire peak performance in this bundle. With this Level 7 Advanced Diploma in Strategic People Management course you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate Award in Organisation & People Management at QLS Level 2 and our exclusive student ID card absolutely free. Courses Are Included In This Level 7 Advanced Diploma in Strategic People Management Bundle: Course 01: Level 7 Advanced Diploma in Strategic People Management Course 02: Strategic Management and Leadership Development Course 03: Diploma in Team Management at QLS Level 5 Course 04: Organisation & People Management Course 05: Diploma in Performance Management Course 06: Motivation Skills Course 07: Leadership and People Management Diploma Course 08: Diploma in Employee Management Course 09: Conflict Management Training Course 10: Equality & Diversity Course 11: Employee Training Responsibilities Course 12: Talent Management & Employee Retention Techniques Course 13: Diploma In UK Employment Law Course 14: HR Management Diploma Course 15: Recruitment Consultant Diploma Course 16: Workplace Communication Management Course 17: Diploma in Meeting Management Course 18: Negotiation Skills Certificate Course 19: Payroll Administrator Training Course 20: Public Speaking Diploma Course 21: CSR - Corporate Social Responsibility Course 22: Cross-Cultural Awareness Training Course 23: Communicate and Work With People From Other Culture Course 24: Diploma in Operations Management Course 25: Change Management Course 26: Time Management Course 27: Smart Goal Setting Course 28: Critical Thinking in The Workplace Course 29: Confidence Building & Assertiveness Course 30: Compliance Risk and Management Embarking on Level 7 Advanced Diploma in Strategic People Management is more than just taking an online course; it's an investment in your future. By completing this Level 7 Advanced Diploma in Strategic People Management bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't settle for average. Invest in yourself and your future with the Strategic People Management bundle. Unleash your leadership potential, empower your team, and watch your career soar. Enrol now! Learning Outcomes of Level 7 Advanced Diploma in Strategic People Management Craft effective communication strategies for different situations. Build and lead high-performing, collaborative teams. Motivate and inspire individuals to achieve their full potential. Navigate change effectively and minimize resistance. Provide constructive feedback that drives development. Develop and implement successful performance management plans. Why buy this Level 7 Advanced Diploma in Strategic People Management? Free CPD Accredited Certificate upon completion of Level 7 Advanced Diploma in Strategic People Management Get a free student ID card with Level 7 Advanced Diploma in Strategic People Management Lifetime access to the Level 7 Advanced Diploma in Strategic People Management course materials Get instant access to this Level 7 Advanced Diploma in Strategic People Management course Learn Level 7 Advanced Diploma in Strategic People Management from anywhere in the world 24/7 tutor support with the Level 7 Advanced Diploma in Strategic People Management course. Level 7 Advanced Diploma in Strategic People Management is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Level 7 Advanced Diploma in Strategic People Management Training! Level 7 Advanced Diploma in Strategic People Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 7 Advanced Diploma in Strategic People Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 7 Advanced Diploma in Strategic People Management course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 7 Advanced Diploma in Strategic People Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 420 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 7 Advanced Diploma in Strategic People Management course is ideal for: Students seeking mastery in Level 7 Advanced Diploma in Strategic People Management Professionals seeking to enhance Level 7 Advanced Diploma in Strategic People Management skills Individuals looking for a Level 7 Advanced Diploma in Strategic People Management-related career. Anyone passionate about Level 7 Advanced Diploma in Strategic People Management Requirements This Level 7 Advanced Diploma in Strategic People Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 7 Advanced Diploma in Strategic People Management bundle will allow you to kickstart or take your career in the related sector to the next stage. HR Manager Team Leader People Operations Specialist Leadership Coach Consultant Certificates Award in Organisation & People Management at QLS Level 2 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate - £29
A CPD approved and CSTF aligned one-day training course for Healthcare Professional; covering Health & Safety topics; including Equality and Diversity; Fire Safety; Risk Assessment; Preventing Radicalisation; Data Security; Infection Control; Manual & Handling; Conflict Resolution; Safeguarding Vulnerable Adults; Safeguarding Children; Lone worker; Autism and Basic Life Support. This is an annual requirement.
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Here's what you get: Step by step Mandatory & Statutory Training lessons One to one assistance from Mandatory & Statutory Trainingprofessionals if you need it Innovative exams to test your knowledge after the Mandatory & Statutory Trainingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Mandatory & Statutory Training courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Mandatory & Statutory Training certificate and transcript on the next working day Easily learn the Mandatory & Statutory Training skills and knowledge you want from the comfort of your home This Mandatory & Statutory Training Bundle consists the following career oriented courses: Course 01: Health and Safety Executive (HSE) Course 02: Fire Safety Course 03: Manual Handling Training Course 04: First Aid at Work Course 05: Equality, Diversity and Discrimination Course 06: Data Protection and Data Security (GDPR) Training Certification Course 07: Diploma in Safeguarding Vulnerable Adults Course 08: Safeguarding Children Course 09: Conflict Resolution Course 10: Money Laundering Awareness and Anti-Bribery Training Course 11: Evacuation Procedures Training Course 12: Risk Assessment & Management Course 13: Cyber Security Awareness Training Course 14: Infection Control Diploma Course 15: COSHH Basics for a Safe Working Environment Course 16: Lone Worker Safety & Protection Course 17: Mental Health Awareness Course Online Course 18: Dementia Awareness Course 19: Inclusive Communities: Disability Awareness and Inclusion Training Course 20: Diversity Training Course 21: Workplace Violence, Harassment and Conflict Resolution Training Course 22: Food Safety & Hygiene Certificate Course 23: Customer Service & Environment Course 24: Time Management Course 25: Stress Management Training Course 26: Effective Communication Skills Diploma Course 27: Team Building Masterclass Course 28: Leadership Skills Training Course 29: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 30: Substance Misuse Awareness Diploma Course 31: Professional Crisis Management Certificate Course 32: Mental Health and Wellbeing: Self Care Course 33: Effective Remote Working Course 34: Leading and Managing Remote Team Course 35: Child Protection Course 36: Domestic Violence and Abuse Awareness Diploma Course 37: Whistleblowing Training Course Course 38: Foundations of IT Security: Protecting Digital Assets Course 39: Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities Course 40: Drugs and Alcohol Awareness Training The Mandatory & Statutory Training course has been prepared by focusing largely on Mandatory & Statutory Training career readiness. 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The Mandatory & Statutory Training course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mandatory & Statutory Training training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Mandatory & Statutory Training Requirements To participate in this Mandatory & Statutory Training course, all you need is - A smart device A secure internet connection And a keen interest in Mandatory & Statutory Training Career path You will be able to kickstart your Mandatory & Statutory Training career because this course includes various courses as a bonus. 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This 6 to 7 day programme is for you if you are interested in working in the expanding job market of the security sector and includes gaining the Working as a Door Supervisor within the Private Security Industry Award level 2 Once you have gained this award, you can then go on to register as a Door Supervisor and purchase your SIA badge and license. The programme includes a wide range of learning opportunities that support you by achieving nationally recognised qualifications including health safety, equality diversity, conflict resolution as well as employability and interview skills to support your future career. What You’ll Learn You will undertake the following units: Working as a Door Supervisor within the Private Security Working within the Private Security Industry Conflict Management within the Private Security Industry Physical Intervention Skills within the Private Security Industry Entry Requirements Must be 19 and over before August. Must be unemployed and looking for work. Must have a clean DBS How you will be assessed Your knowledge and understanding will be assessed using the assessment methods. Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
If you want to acquire substantial knowledge regarding Conflict Resolution Training from scratch, you can look into this comprehensive 20-in-1 Conflict Resolution Training bundle. Quality is a significant issue when it comes to a compilation of courses in Conflict Resolution Training. Well, we can ensure top-quality content that you can depend on. Our bundle initiates with the title course Conflict Resolution Training. This top-notch course teaches you with a state-of-the-art video format ensuring an engaging learning experience. With the guidance of an expert instructor, you will learn everything about Conflict Resolution Training to uplift your career. This Conflict Resolution Training bundle includes the following courses: Course 01: Conflict Resolution Training Course 02: Equality & Diversity Course 03: Dealing with Conflict at Work Course 04: Resilience Training Course 05: Anger Management and Conflict Resolution Program Course 06: UK Employment Law Course 07: (HR) Human Resources Management Course 08: Leadership and Management Diploma Course 09: People Management Skills For Supervisor Course 10: Team Management Course 11: Facilities Management Diploma Course 12: Performance Management Course 13: Change Management Course 14: Effective Organisational Reporting Course 15: Crisis Communication for HR (Human Resources) Course 16: Cross-Cultural Awareness Training Course 17: Decision Making and Critical Thinking Course 18: Problem Solving Skills Course 19: Document Control Course 20: Meeting Management Online Key Features of Conflict Resolution Training Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Conflict Resolution Training course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Conflict Resolution Training bundle and make your every penny worth it! How You will be Benefited from Conflict Resolution Training Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Conflict Resolution Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you successfully complete your Conflict Resolution Training course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Anyone with a curious mind and an eagerness to learn can take this Conflict Resolution Training bundle. Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Conflict Resolution Training bundle will help you uplift your career or guide you to a new one.
24 Hour Flash Deal **40-in-1 Employee Relations Advanced Diploma Mega Bundle** Employee Relations Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Employee Relations Advanced Diploma package online with Studyhub through our online learning platform. The Employee Relations Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Employee Relations Advanced Diploma course provides complete 360-degree training on Employee Relations Advanced Diploma. You'll get not one, not two, not three, but forty Employee Relations Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Employee Relations Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Employee Relations Advanced Diploma Bundle consists the following career oriented courses: Course 01: Employee Engagement and Retention Strategies Course 02: Conflict Resolution Course 03: Workplace Communication Management Course 04: Influencing and Negotiation Skills Course 05: Diversity Training Course 06: Performance Management Course 07: Diploma in Workplace Professionalism and Communication Course 08: Motivational Mentorship: Inspiring Personal and Professional Growth Course 09: Mastering Organizational Chaos Course 10: Organizational Behaviour, HR and Leadership Course 11: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 12: Corporate Relationship Goals for Success Course 13: Team Building Masterclass Course 14: Strategic Management and Leadership Development Course 15: Change Management Course 16: Talent Management & Employee Retention Techniques Course 17: Employee Training Responsibilities: Effective Training Management Course 18: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 19: Workplace Health and Safety Advanced Diploma Course 20: UK Employment Law Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 23: Emotional Intelligence and Social Management Diploma Course 24: Employee Hiring and Termination Training Course 25: Corporate Social Responsibility Diploma Course 26: Corporate Risk And Crisis Management Course 27: Office Politics for Managers Course 28: Middle Manager Management Course 29: Courageous Communication Strategies Course 30: Organisation & People Management Course 31: Office Skills (Administration, Communication and Management) Diploma Course 32: Leadership and Management Essential Skill Course 33: Team Management Course 34: Complete Guide to HR System Course 35: Strategic Planning and Implementation Course 36: Practical Project Management Course 37: Supporting a Grieving Employee: A Manager's Guide Course 38: Delegation Skills Training Course 39: Managing Online Meetings Course 40: PR : Public Relation and Management Training In this exclusive Employee Relations Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Employee Relations Advanced Diploma lessons One to one assistance from Employee Relations Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Employee Relations Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Employee Relations Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Employee Relations Advanced Diploma certificate and transcript on the next working day Easily learn the Employee Relations Advanced Diploma skills and knowledge you want from the comfort of your home The Employee Relations Advanced Diploma course has been prepared by focusing largely on Employee Relations Advanced Diploma career readiness. It has been designed by our Employee Relations Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Employee Relations Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Employee Relations Advanced Diploma bundle course has been created with forty premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Employee Relations Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Employee Relations Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Employee Relations Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Employee Relations Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Employee Relations Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Employee Relations Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Employee Relations Advanced Diploma Career path You will be able to kickstart your Employee Relations Advanced Diploma career because this course includes various courses as a bonus. This Employee Relations Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Employee Relations Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Facilitating Effective Meetings (On-Demand) But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda developmentCreate an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior