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Award winning Baby & Child First Aid classes for parents, grandparents or anyone anyone who looks after babies and children. Delivered in a relaxed and comfortable style, designed to give you confidence to know what actions to take if faced with a medical emergency.

This Course at a Glance Define communication and explain the essential elements of the communication cycle Understand the importance of communication in the social care sector Examine the key qualities needed for effective two-way communication Understand the importance of identifying each service user as a unique person Identify the most common ways you can communicate at work Know how to communicate with service users, families and colleagues Learn how to form both verbal and non-verbal communication Analyse different types of language such as braille, body language, sign language etc Understand the use of telephones, technological aids, text messaging and communication software Identify the main barriers to communication and know how to prepare yourself for communication to overcome specific barriers Learn how to check the understanding capacity of messages Know how to drive successful outcomes from any interaction with the service user Learn how to deal with open and closed questioning Know where to get help to enhance your communication skills Learn how to maintain the art of confidentiality in communications Understand the importance of service user's consent in confidentiality Principles of Communication Course Overview Effective communication in health and social care settings is critical because it can have a direct or indirect impact on the quality of care delivered, the patient's overall wellness, and relationships with patients, family members, and coworkers. Good communication is indeed the key to determining the service users' needs and wishes, providing high-quality care, and cultivating positive connections with service users, visitors, and coworkers. This Principles of Communication Online Course will enable care workers to have a better knowledge of a service user's requirements and offer them the assistance they require. This course covers a variety of communication methods, as well as how to detect and eliminate communication barriers and how to ensure that the person you're interacting with understands what you're saying. This course will also help you understand how to maintain confidentiality in communications including how to receive help with communication problems. Effective communication with patients is not the essential requirement for good communication. If you work in the healthcare field, you'll need to be able to communicate successfully with your coworkers and peers as well. According to several studies, poor communication skills can lead to healthcare providers ordering the wrong tests, providing the wrong medications, or discharging patients who should have been held overnight. Therefore, understanding how to communicate effectively with both patients and colleagues should be a top concern for everyone working in the healthcare business. Upon successful completion of this Principles of Communication Online Course, you will be able to develop your awareness of a service user's requirements and communicate more effectively with patients and coworkers. Who should take this course? This Principles of Communication Online Course is primarily aimed at Care and Support Workers working in a social care setting, such as: Nurse Healthcare professionals Social care worker Support staff Counsellor This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about building effective communication with vulnerable people residing in their families or the society. Entry Requirements There are no academic entry requirements for this Principles of Communication Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Principles of Communication Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.

In this 75-minute private 1:1 session with Mo, you’ll explore your dreams to uncover their messages, shift stuck patterns, and strengthen your connection to your inner world. Whether you’re: Curious about what a recent or recurring dream is trying to tell you Struggling to remember your dreams and want to build better recall A lucid dreamer looking to strengthen your awareness in the dreamworld Going through a life transition and having unusually vivid dreams Or simply wanting to develop a stronger relationship with your inner self through dreamwork Mo will meet you exactly where you are. What to Expect: In this 75-minute session, you’ll work together to: Explore the deeper meaning of a specific dream or dream theme Reflect on the emotional patterns and symbols that show up in your dreamworld Learn how to build your own dream recall or start a dream journaling practice Strengthen your ability to interpret dreams using a practical, grounded approach Receive tools and next steps to keep working with your dreams as a source of insight, creativity, and self-awareness Whether you bring a single image or a fully-formed narrative, this session is designed to help you decode what’s beneath the surface and connect the dots between your dreams and waking life. Why Work with Dreams? Dreams are a direct line to your subconscious, offering insight into your emotions, patterns, and growth edges. They reflect your internal landscape — often revealing what’s ready to be healed, understood, or acted on. They’re also deeply creative. Lucid dreams, surreal imagery, and even nightmares can unlock creative potential, intuitive guidance, and fresh clarity on your path. You’ll Leave With: Clarity on what your dream is communicating A greater understanding of your inner world and emotional life Simple, effective tools to continue working with dreams on your own Optional practices to improve recall or begin a lucid dreaming journey A renewed sense of connection with yourself and your subconscious Your subconscious is already speaking — in symbols, stories, and strange metaphors. This session is your chance to listen. Book now and start seeing your dreams not just as nighttime entertainment, but as powerful tools for navigating life with greater clarity, confidence, and purpose. Pricing ✨ Single session (75 mins): £90 A one-off deep dive to explore a specific dream, kickstart your recall, or begin decoding your subconscious symbolism.] ✨ 4-session bundle: £320 For those who want to build a steady dream practice, track recurring themes, or develop lucid dreaming skills over time. Save £40 when you book the bundle. How it Works To reserve your session, a small deposit is required. The remaining balance is due before your session date. Once booked, you’ll receive a direct link to schedule your session with Mo at a time that suits you.

Enhance your professional presence with our Business Etiquette Course. Learn communication skills, meeting etiquette, and cross-cultural competence to succeed in diverse workplace environments. Master e-communication and internal/external etiquettes for lasting impressions.

Explore the intricacies of corporate relationship building with our comprehensive course. From mastering effective communication and cross-cultural interactions to fostering trust, collaboration, and long-term success, discover essential skills for navigating the professional landscape. Enroll now for expert guidance in achieving your corporate relationship goals.

Overview This comprehensive course on Diploma in PHP Web Development will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in PHP Web Development comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in PHP Web Development. It is available to all students, of all academic backgrounds. Requirements Our Diploma in PHP Web Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 39 lectures • 12:08:00 total length •Introduction: 00:06:00 •Module 01: Setup a PHP Environment using XAMPP: 00:16:00 •Module 02: Install Composer Package Manager: 00:03:00 •Module 03: Visual Studio Code - Web Development Add ons: 00:12:00 •Module 04: Create a GitHub Account: 00:13:00 •Module 05: Create a Heroku Account: 00:08:00 •Module 01: How PHP Works: 00:29:00 •Module 02: IFELSE Statements: 00:19:00 •Module 03: Switch Statements: 00:09:00 •Module 04: FOR Loop: 00:10:00 •Module 05: WHILE AND DOWHILE Loops: 00:14:00 •Module 06: PHP Arrays and Manipulation: 00:13:00 •Module 07: String Manipulation Functions: 00:28:00 •Module 08: Date and Time Manipulation Functions: 00:15:00 •Module 09: User Defined Functions: 00:22:00 •Module 10: PHP Include and Require: 00:22:00 •Module 11: PHP Website Layout - With Bootstra: 00:23:00 •Module 12: Add Project to Github: 00:08:00 •Module 13: Publish Website to Heroku: 00:20:00 •Module 01: Project and Website Setup: 00:21:00 •Module 02: Create a Bootstrap 4 Form: 00:28:00 •Module 03: PHP Form - $_GET Action: 00:23:00 •Module 04: PHP Form - $_POST Action: 00:11:00 •Module 05: Design Database with phpMyAdmin: 00:19:00 •Module 06: Connect to Database using PHP PDO: 00:18:00 •Module 07: Save Records to Database: 00:38:00 •Module 08: View Database Records: 00:36:00 •Module 09: View One Record's Details: 00:28:00 •Module 10: Update Database Records: 00:34:00 •Module 11: Delete Database Records: 00:11:00 •Module 12: Final Touches: Form Validation, Error Messages, Success Messages: 00:17:00 •Module 13: Create Heroku App and Remote Database: 00:21:00 •Module 14: Setup Authentication Tables in Database: 00:20:00 •Module 15: Setup Login and Authentication: 00:29:00 •Module 16: Control User Access: 00:08:00 •Module 17: Sending Confirmation Emails: 00:31:00 •Module 18: Upload Profile Pictures: 00:31:00 •Module 19: Final Touches: 00:14:00 •Resources - Modern PHP Web Development: 00:00:00

Overview This comprehensive course on Ethical Hacking with Kali Linux will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ethical Hacking with Kali Linux comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ethical Hacking with Kali Linux. It is available to all students, of all academic backgrounds. Requirements Our Ethical Hacking with Kali Linux is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 150 lectures • 05:54:00 total length •Introduction to the course: 00:05:00 •Virtual box installation: 00:16:00 •Kali linux installation: 00:14:00 •Enabling full screen: 00:18:00 •Basic commands part 1: 00:10:00 •Basic commands part 2: 00:21:00 •Basic commands part 3: 00:13:00 •Changing ip address and wireless adapter setup: 00:05:00 •Creating a bootable Kali USB drive: 00:05:00 •Essential networking terms: 00:10:00 •Essential hacking terms: 00:18:00 •Additional kali tools to install: 00:09:00 •Changing our MAC address with mac changer: 00:06:00 •Google hacking: 00:13:00 •Nikto basics: 00:11:00 •Whois tools: 00:07:00 •Email harvesting: 00:06:00 •Shodan: 00:10:00 •Zone transfer with Dig: 00:08:00 •Installing Metasploitable: 00:07:00 •Nmap part 1: 00:16:00 •Nmap part 2: 00:12:00 •Nmap part 3: 00:12:00 •Zen map: 00:08:00 •TCP scans: 00:16:00 •Nmap by passing defenses: 00:17:00 •Nmap scripts part 1: 00:09:00 •Nmap scripts part 2: 00:14:00 •Installing OWASP: 00:08:00 •HTTP request: 00:10:00 •HTTP response: 00:10:00 •Burpsuite configuration: 00:13:00 •Editing packets in Burpsuite: 00:12:00 •Whatweb and Dirb: 00:10:00 •Password recovery attack: 00:16:00 •Burpsuite login bruteforce: 00:11:00 •Hydra login bruteforce: 00:09:00 •Session fixation: 00:14:00 •Injection attacks: 00:06:00 •Simple command injection: 00:11:00 •Exploiting command injection vulnerability: 00:08:00 •Finding blind command injection: 00:14:00 •SQL basics: 00:10:00 •Manual SQL injection part 1: 00:13:00 •Manual SQL injection part 2: 00:21:00 •SQL map basics: 00:17:00 •XML injection: 00:16:00 •Installing XCAT and preventing injection attacks: 00:06:00 •Reflected XSS: 00:11:00 •Stored XSS: 00:13:00 •Changing HTML code with XSS: 00:07:00 •XSSer and XSS sniper: 00:14:00 •Wireless attacking theory: 00:11:00 •Enabling monitor mode: 00:05:00 •Capturing handshake with airodump: 00:15:00 •Rockyou.txt: 00:14:00 •Cracking with aircrack: 00:16:00 •Cracking with hashcat: 00:15:00 •Creating password lists with crunch: 00:18:00 •Creating password lists with cup: 00:07:00 •Rainbow tables part 1: 00:17:00 •Rainbow tables part 2: 00:06:00 •Installing fluxion: 00:06:00 •Finding and cracking hidden networks: 00:08:00 •Preventing wireless attacks: 00:08:00 •ARP protocol basics: 00:10:00 •Man in the middle attack theory: 00:07:00 •Installing MITMf: 00:07:00 •Manual ARP spoofing: 00:13:00 •Problems while installing MITMf: 00:06:00 •HTTP traffic sniffing: 00:08:00 •DNS spoofing and HTTPS password sniffing: 00:24:00 •Hooking browser with BEEF: 00:16:00 •Screenshotting targets browser: 00:11:00 •Cloning any webpage: 00:09:00 •Ettercap basics: 00:07:00 •MFS console environment: 00:16:00 •Metasploit modules explained: 00:12:00 •Bruteforcing SSH with Metasploit: 00:15:00 •Attacking tomcat with metasploit: 00:09:00 •Getting meterpreter with command injection: 00:25:00 •PHP code injection: 00:06:00 •Metasploitable exploits: 00:07:00 •Wine installation: 00:12:00 •Creating windows payloads with Msfvenom: 00:10:00 •Encoders and Hex editors: 00:19:00 •Windows 10 meterpreter shell: 00:12:00 •Meterpreter environment: 00:11:00 •Windows 10 privilege escalation: 00:11:00 •Preventing privilege escalation: 00:06:00 •Post exploitation modules: 00:14:00 •Getting Meterpreter over Internet with port forwarding: 00:11:00 •Eternalblue exploit: 00:20:00 •Persistence module: 00:13:00 •Hacking over the internet with Ngrok: 00:10:00 •Android device hacking with venom: 00:10:00 •The real hacking begins now!: 00:02:00 •Variables: 00:14:00 •Raw input: 00:11:00 •If else statements: 00:10:00 •For loops: 00:07:00 •While loops: 00:08:00 •Python lists: 00:08:00 •Functions: 00:15:00 •Classes: 00:10:00 •Importing libraries: 00:07:00 •Files in python: 00:12:00 •Try and except the rule: 00:05:00 •Theory behind reverse shells: 00:07:00 •Simple server code: 00:13:00 •Connection with reverse shell: 00:07:00 •Sending and receiving messages: 00:11:00 •Sending messages with while true loop: 00:08:00 •Executing commands on target system: 00:10:00 •Fixing backdoor bugs and adding functions: 00:20:00 •First test using our backdoor: 00:18:00 •Trying to connect every 20 seconds: 00:12:00 •Creating persistence part 1: 00:06:00 •Creating persistence part 2: 00:17:00 •Changing directory: 00:12:00 •Uploading and downloading files: 00:22:00 •Downloading files from the internet: 00:23:00 •Starting programs using our backdoor: 00:07:00 •Capturing screenshots on the target PC: 00:19:00 •Embedding backdoor in an image part 1: 00:13:00 •Embedding backdoor in an image part 2: 00:09:00 •Checking for administrator privileges: 00:12:00 •Adding help option: 00:09:00 •Importing Pynput: 00:10:00 •Simple keylogger: 00:10:00 •Adding report function: 00:11:00 •Writing key strokes to a file: 00:14:00 •Adding the keylogger to our reverse shell part 1: 00:23:00 •Adding the keylogger to our reverse shell part 2: 00:08:00 •Final project test: 00:14:00 •Printing banner: 00:11:00 •Adding available options: 00:11:00 •Starting threads for bruteforce: 00:08:00 •Writing function to run the attack: 00:11:00 •Bruteforcing router login: 00:10:00 •Bypassing antivirus with your future programs: 00:14:00 •Sending malware with spoofed email: 00:15:00 •What will you learn in this section?: 00:03:00 •Why is ethical hacking a valuable skill?: 00:23:00 •What is the best ethical hacking certification?: 00:17:00 •Tips for getting your first job as an ethical hacker: 00:18:00 •How I started my career as an ethical hacker: 00:14:00 •How to price your work: 00:11:00 •Bonuses. Enjoy the Benefits: 01:05:00 •Assignment - Ethical Hacking with Kali Linux: 00:00:00

Master cake decorating from baking basics to advanced techniques. CPD & CIQ Certified | Exam & Assessment Included

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00