1913 Courses

Learn effective strategies and leadership skills to thrive in today's remote work landscape. Elevate your team's performance, no matter where they are located. Course overview Duration: 1 day (6.5 hours) Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management. This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions. Objectives  By the end of the course you will be able to: Identify key actions to take to manage team performance remotely Implement a communications plan for use within the team Allocate tasks to team members to build a culture of teamworking across the different locations Involve your team members in planning team activities Use visits to each location to maximum effect Content Communication to ensure inclusivity How do team members find out the latest news? Identifying what needs to be known by all A team communication plan Effective virtual meetings Manage performance from a distance Principles of Smart Working Involving the team in planning activities Allocating tasks and objectives across the team Identifying areas of expertise Deciding key areas of responsibility per location Identifying, and dealing with, the different levels of performance Maximising time in each location Setting the tone of a visit – from ‘inspection’ to ‘social call’ Considering what team members expect and need from your presence Identifying what needs to be prepared by the team for your visit Making contact with your team members while you are there Action planning Identifying and planning next steps

Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning

Investigate and recognise the role of project sponsor and the importance of the relationship between sponsor and project manager and how this can be improved. Course overview Duration: 1 day (6.5 hours) This workshop is designed to investigate, understand and develop the role of the project sponsor. By taking elements of effective governance from the guidance published by the APM (Association for Project Management) and Axelos Managing Successful Programmes, an improved project sponsor capability can be developed. The workshop will also explore the importance of the relationship between sponsor and project manager and how this can be improved. Whilst predominately designed for the project sponsor role, there is provision for a discussion with project manager representatives to agree an action plan to improve the delivery of projects within an organisation. Objectives  By the end of the course you will be able to: Describe and commit to the role of the Project Sponsor Identify the key principles of governance that can contribute to success Describe the environment in which the projects are delivered Explain the financial and resource constraints within the project environment Define the criteria used for project selection Identify the expectations of key stakeholders and develop a clear communication plan to engage with them Identify and resolve areas of conflict Describe the relationship with the Project Manager Create an effective environment and relationship for project success Content Introduction The Project Environment The Principles of Governance The background to the training Roles The Project Sponsor The Project Manager The Project Board Sponsor responsibilities Defining Project Selection Criteria and Prioritisation Business Case and Justification Finance and Funding Resourcing the projects Stakeholder Engagement Project Governance Resolving conflict between stakeholders Benefits Realisation Capitalising the lessons learned during project reviews Delivering success The relationship with the Project Manager and team Action Plan for the future The workshop will use case studies drawn from previous client projects, both successful and less successful.

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

Course Overview Gain the skills to work behind the scenes in international theatre, and learn how theatrical productions are coordinated, with this in-depth training course. The Basic Fundamentals of Stage Management course will take you behind the scenes through the work that goes into theatre productions. You will learn all about the role and skills of a Stage Manager and the route into this profession, with tips and guidance from an experienced industry professional. You will gain in-depth knowledge of all the different aspects of stage managing a show, including equipment, terminologies, scheduling, paperwork, and script examples. Learn how theatrical productions are coordinated and how to support the different teams involved, with this complete masterclass. This best selling Basic Fundamentals of Stage Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Fundamentals of Stage Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Fundamentals of Stage Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Fundamentals of Stage Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Fundamentals of Stage Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Fundamentals of Stage Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Fundamentals of Stage Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Business Administration: Level 2 Diploma in Business Administration Course Would you like to improve your business acumen? This Level 2 Diploma in Business Administration course will help you comprehend all business-related themes. Constructive criticism, support for colleagues, conflict resolution techniques, collaboration principles and many more topics you can get in our Level 2 Diploma in Business Administration! You will be responsible for organising and controlling your workload, priorities, and both personal and professional performance during the Level 2 Diploma in Business Administration course. This Level 2 Diploma in Business Administration course also covers how to use time management techniques and technologies to support the organisation in achieving its operational objectives. This Level 2 Diploma in Business Administration course includes business communication, administrative service concepts, and management of personal performance and growth. The Level 2 Diploma in Business Administration training also covers managing and supplying stationery and supplies, as well as touch typing notes into text. Enrol in the Level 2 Diploma in Business Administration course to get knowledge about managing the hiring and selection procedure as well as helping to create and manage an information system. Learning Outcomes of Level 2 Diploma in Business Administration After completing this Level 2 Diploma in Business Administration course, the learner will be able to: Know how to communicate in a business environment from Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course helps to gain a solid understanding of the principles of business. The Level 2 Diploma in Business Administration course explains document production and information management. Gain extensive skills in developing working relationships with colleagues through the Level 2 Diploma in Business Administration course. Gain an in-depth understanding of employer organisations with the help of the Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course can enhance communication and performance skills in a business environment. You can manage personal and professional development and know how to work safely in a business environment via the level 2 Diploma in Business Administration course. Main Course: Level 2 Diploma in Business Administration Course Free Courses are including with this Business Administration: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Level 2 Diploma in Business Administration Course, We Offer a free Level 3 Business Administration Course Special Offers of this Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Diploma in Business Administration Course Instant access to this Level 2 Diploma in Business Administration Course Get FREE Tutor Support to this Level 2 Diploma in Business Administration Course Business Administration: Level 2 Diploma in Business Administration Course The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration course is suitable for learners who work in business administration and want to improve their knowledge and skills. Special Note: Our Level 2 Diploma in Business Administration Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration (RQF) Requirements Business Administration: Level 2 Diploma in Business Administration Course To enrol in this Level 2 Diploma in Business Administration Course, students must fulfil the following requirements. To join in our Level 2 Diploma in Business Administration Course, you must have a strong command of the English language. To successfully complete our Level 2 Diploma in Business Administration Course, you must be vivacious and self driven. To complete our Level 2 Diploma in Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration Course Career path Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration qualification will increase your chances in the business field.

Learn how to create effective videos that boost visibility and drive donations for your charity in our free webinar. Discover strategies to maximize ROI using video marketing.

Learn how to create effective videos that boost visibility and drive donations for your business in our free webinar. Discover strategies to maximize ROI using video marketing.

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business