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2636 Courses

Agile working (In-House)

By The In House Training Company

Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: Understand what Agile Working is all about Reflect on your management style Recognise the new ways of managing agile workers Choose the right communication methods Understand culture and mindset Identify different ways of measuring performance Focus on innovation and not bureaucracy Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 What's it all about? What is Agile working? What are your personal management concerns? How to make it work Time / location / role / source 2 Your role as an Agile manager Your style Your team's individual preferences Learning to let go Your management style self assessment 3 The 3 areas of focus Trust Delegation Empowerment 4 Communicating effectively New ways of communicating Managing expectations What are you measuring? 5 Your personal action plan What are you going to do differently?

Agile working (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Office Administrations and Management

4.5(3)

By Studyhub UK

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Office Administrations and Management
Delivered Online On Demand8 days
£300

Berlinale 2025 - Survey of Interest

4.4(69)

By Central Film School

DATE: Monday 15th July TIME: 12:30pm LOCATION: Studio A We will be hosting a meeting to see how many students would be interested in a potential school trip to the Berlin International Film (Berlinale) festival next year, in Spring 2025. Organised by Mark de Valk and Conrad Pollock, this trip will offer you the chance to get to the heart of both the European Film Industry and one of the world's coolest, most vibrant cities. The Berlinale is one of the most prestigious film festivals active today, and you'll be exposed to new releases from around the world, make international connections and get to explore a European capital that's rich in history and culture. Currently we are looking at 5 days and 4 nights overall, with group travel and accommodation together. If you are interested, please join us for this meeting. This trip is open to all CFS students on all courses, and booking will likely take place in Autumn term. Please note, the trip's viability is subject to a minimum number of sign-ups (amount tbc).

Berlinale 2025 - Survey of Interest
Delivered In-PersonJoin Waitlist
FREE

Food Science Courses

4.9(27)

By Apex Learning

Fall into Savings. Enjoy the biggest price fall this Autumn! Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Food Science and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Food Science bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Food Science course that will enhance your skills and prepare you for the competitive job market. Also, our Food Science experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Food Science, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Food Science Bundle Consists of the following Premium courses: Course 01: Agricultural Science Course 02: Biochemistry Course 03: Diploma In Microbiology Course 04: Basic Chemistry Online Course Course 05: How to Improve Your Food Hygiene Rating Course 06: Food Labelling Regulations Training Course 07: HACCP Training Course 08: TACCP Training Course 09: Food Allergen Awareness Course 10: Nutrition and Diet Awareness Course 11: Hydroponics Gardening Course 12: Organic Gardening Course 13: Lab Analyst Training Course 14: Personal Hygiene Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Agricultural Science Introduction to Agricultural Science Horticulture and The Nursery Production Plant Propagation Soil Science Plant Nutrition Controlling Plant Pests Weed Control Home Gardening Ornamental Plants Cut Flowers Permaculture Aquaculture Animal Farming - Raising Beef Cattle Animal Farming - Milking of Dairy Cattle Course 02: Biochemistry Introduction to Biochemistry Introduction to Cells Organic Chemistry Biomolecules Protein Biomolecules of Nucleic Acids Genetics Metabolism Course 03: Diploma In Microbiology Introduction to Microbiology Cell Structure and Organisation The Chemical Metabolism Microbial Growth Controlling Microbial Diversity Prokaryote Diversity Microbial Diversity Eukaryote Diversity Viruses, Viroids, and Prions Interactions between Microbes and Humans Human Microbial Diseases Immunity Vaccines and Antimicrobial Agents Microorganisms in the Environment Industrial and Food Microbiology Course 04: Basic Chemistry Online Course Introduction to Basic Chemistry Understanding Matter Atom Chemical Bonding Energy Periodic Table Intermolecular Forces Gases Solution Chemical Equilibrium Kinetics and Equilibrium Acids and Bases pH and pOH Reactions Involving Acids and Bases Redox Reaction Electricity and Chemistry Inorganic Chemistry Organic Chemistry Biochemistry Nuclear Chemistry Industrial Chemistry Environmental Chemistry Laboratory Safety Chemical Hygiene Plan Course 05: How to Improve Your Food Hygiene Rating Hygiene Rating Scheme Personal Hygiene Contamination Hazards How to Control Contamination Hazards Food Preparation and Processing for Manufacturing Cleaning Waste Disposal, Cleaning and Disinfection Food Safety Management System Pest Management Food Premises and Equipment: The Design and Construction Supervision of Food Safety Food Safety Training for the Staff Course 06: Food Labelling Regulations Training Introduction General Principles Components Nutrition Labelling Enforcement Bodies and Relevant Legislation in the UK UK Regulations and Laws Public Health and Food Safety Course 07: HACCP Training An Introduction to HACCP HACCP and Food Safety Legislation Food Safety Hazards Planning a HACCP System Creating the HACCP System Principle 1: Hazard Analysis Principle 2: Critical Control Points Principle 3: Critical Limits Principle 4: Monitoring Critical Control Points Principle 5: Corrective Action Principle 6: Verification of the HACCP System Principle 7: Documentation Implementing the HACCP System HACCP Alternatives Course 08: TACCP Training An Introduction to TACCP Food Safety Legislation Food Threats Understanding the Attacker Food Fraud An Overview of TACCP Process TACCP: Food Defence Course 09: Food Allergen Awareness Basics of Food Allergens Allergen Guidance for Food Businesses Allergen Guidance for Consumers Allergic Reactions and Treatments Course 10: Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together Course 11: Hydroponics Gardening Introduction to Hydroponics Systems of hydroponic culture Plant Nutrition Equipment Rooting media Seedling and Plant Maintenance Nutritional Problems and Solutions in Plant Growing in Greenhouses Course 12: Organic Gardening Introduction Preparing and Taking Care of the Soil Course 13: Lab Analyst Training Introduction to the Course Medical Laboratory Services Laboratory Equipments (Part-01) Laboratory Equipments (Part-02) Microscope and How to Use It Solutions Used in Clinical/Medical Laboratory Sterilisation, Disinfection and Decontamination Basic Haematology Basic Haemostasis (Coagulation) Basic Immunology and Immunohematology Urinalysis Basic Clinical Chemistry Basic Clinical Microbiology Basic Parasitology Laboratory Accidents and Safety Quality Assurance Course 14: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Food Science bundle. Requirements Our Food Science course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Food Science Courses
Delivered Online On Demand
£100

Sports Management Leadership: Thriving in Sports Administration

4.3(43)

By John Academy

Unlock the keys to success in the dynamic world of sports administration with our comprehensive 'Sports Management Leadership' course. From strategic planning to financial analysis, delve into the nuances of organizational structures, leadership in sports, and the global impact of professional circuits. Equip yourself with the skills to navigate sports finance, conflict resolution, data analytics, event planning, and more. Thrive in the sports industry with our expert-led curriculum, blending theory with real-world applications. Join us on the path to becoming a sports management leader and elevate your career in this exciting field!

Sports Management Leadership: Thriving in Sports Administration
Delivered Online On Demand
£24.99

Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases

4.5(3)

By Studyhub UK

In an era where health and safety remain paramount, understanding bloodborne pathogens is crucial. Dive into the intricate world of bloodborne diseases, and arm yourself with the knowledge to prevent their spread. Our course, 'Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases,' unveils the complexities of these diseases, regulatory standards, and how to manage potential risks effectively. Learn the importance of maintaining a safe working environment, timely response to exposure incidents, and the benefits of vaccination programmes. By the end, you'll be adept at ensuring safety, upholding workplace policies, and navigating potential hazards with confidence. Learning Outcomes Comprehend the nature and risk factors of bloodborne pathogens. Understand the regulatory standards and guidelines related to bloodborne diseases. Implement effective prevention and control measures. Address exposure incidents with a thorough and systematic response. Assess and manage risks in workplace settings, ensuring a robust safety culture. Why buy this Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases for? Healthcare workers who are at risk of exposure to blood and bodily fluids. Laboratory technicians handling blood samples. Janitorial and cleaning staff in healthcare facilities. Safety officers and compliance managers aiming to implement effective workplace policies. Anyone keen on enhancing their knowledge in the field of health and safety. Prerequisites This Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Clinical Laboratory Technician: £25,000 - £35,000 Healthcare Safety Officer: £30,000 - £45,000 Infection Control Nurse: £27,000 - £40,000 Medical Waste Handler: £20,000 - £28,000 Bloodborne Pathogens Trainer: £32,000 - £47,000 Compliance Manager in Healthcare: £40,000 - £55,000. Course Curriculum Module 01: Introduction to Bloodborne Pathogens Introduction to Bloodborne Pathogens 00:24:00 Module 02: Regulatory Standards and Guidelines Regulatory Standards and Guidelines 00:21:00 Module 03: Prevention and Control Measures Prevention and Control Measures 00:30:00 Module 04: Exposure Incident Response Exposure Incident Response 00:20:00 Module 05: Risk Assessment and Management Risk Assessment and Management 00:24:00 Module 06: Vaccination Programs Vaccination Programs 00:19:00 Module 07: Workplace Policies and Procedures Workplace Policies and Procedures 00:29:00

Bloodborne Pathogens: Understanding and Preventing Bloodborne Diseases
Delivered Online On Demand2 hours 47 minutes
£10.99

Complaints Handling for Customer Care: Best Practices

4.5(3)

By Studyhub UK

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Complaints Handling for Customer Care: Best Practices
Delivered Online On Demand1 hour 41 minutes
£10.99

Level 7 Diploma in Management and Leadership

By Training Tale

Level 7 Diploma in Management and Leadership Online This Level 7 Diploma in Leadership & Management Course will help you advance your career by providing you with the most up-to-date leadership and management information. The Level 7 Diploma in Leadership & Management Course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. You will learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Diploma in Management and Leadership Course. By the end of the Level 7 Diploma in Management and Leadership Course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Level 7 Diploma in Leadership & Management UK course to learn how to improve your leadership and management skills. Free Courses of this Level 7 Diploma in Management and Leadership Course Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration Course 03: Level 4 Time Management Course Other Benefits of this Level 7 Diploma in Management and Leadership Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Management and Leadership Course] Level 7 Diploma in Management and Leadership Industry Experts Designed this Level 7 Diploma in Leadership & Management course into 10 detailed modules. Course Curriculum of the Level 7 Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Diploma in Management and Leadership After completing each module of the Level 7 Diploma in Leadership & Management Online UK Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Diploma in Management and Leadership After completing the MCQ/Assignment assessment for this Level 7 Diploma in Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 7 Diploma in Management and Leadership This Level 7 Diploma in Management and Leadership Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Diploma in Leadership & Management UK Course Requirements Level 7 Diploma in Management and Leadership Students who intend to enrol in this Level 7 Diploma in Management and Leadership course must meet the following requirements: Level 7 Diploma in Management and Leadership: Good command of the English language Level 7 Diploma in Management and Leadership: Must be vivacious and self-driven Level 7 Diploma in Management and Leadership: Basic computer knowledge Level 7 Diploma in Management and Leadership: A minimum of 16 years of age is required Career path Level 7 Diploma in Management and Leadership Certificates Certificate of completion Digital certificate - Included

Level 7 Diploma in Management and Leadership
Delivered Online On Demand19 hours
£12

Restraint Awareness

4.5(3)

By Studyhub UK

The 'Restraint Awareness' course is a comprehensive program focusing on the safe and responsible use of restraints in various settings. It covers essential modules such as introduction to restraint awareness, behavioral approaches, risk assessment and management, communication skills, and post-incident management. Additionally, it emphasizes safeguarding vulnerable populations, ensuring that restraint techniques are applied with utmost care and sensitivity.   Learning Outcomes: Understand the fundamental principles and ethics of restraint awareness. Employ behavioral approaches to manage challenging behaviors and reduce the need for restraints. Conduct effective risk assessments to evaluate the necessity of restraint interventions. Develop strong communication skills to de-escalate situations and gain cooperation. Implement post-incident management strategies for the well-being of all parties involved. Safeguard vulnerable populations by using restraints as a last resort. Recognize legal and ethical responsibilities in restraint usage. Promote a culture of restraint reduction and prevention.   Why buy this Restraint Awareness? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Restraint Awareness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this course for? This Restraint Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Healthcare professionals, including nurses and caregivers. Security personnel and law enforcement officers. Teachers and educators in special education settings. Social workers and mental health practitioners. Anyone working with vulnerable populations.   Prerequisites This Restraint Awareness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Registered Nurse - Median earning of £25,000 - £45,000 per year. Security Officer - Potential earning of £20,000 - £35,000 per year. Special Education Teacher - Median earning of £25,000 - £45,000 per year. Social Worker - Median earning of £30,000 - £45,000 per year. Restraint Reduction Specialist - Potential earning of £25,000 - £40,000 per year. Course Curriculum Module 01: Introduction to Restraint Awareness Introduction to Restraint Awareness 00:16:00 Module 02: Behavioural Approaches Behavioural Approaches 00:16:00 Module 03: Risk Assessment and Management Risk Assessment and Management 00:15:00 Module 04: Communication Skills Communication Skills 00:13:00 Module 05: Post-Incident Management Post-Incident Management 00:16:00 Module 06: Safeguarding Vulnerable Populations Safeguarding Vulnerable Populations 00:21:00

Restraint Awareness
Delivered Online On Demand1 hour 37 minutes
£10.99

Compliance Management

By The Teachers Training

Ensure your organization adheres to regulations and ethical standards with compliance management. Learn how to navigate regulations, mitigate risks, and maintain ethical standards effectively. Enrol now to protect your organization's reputation and ensure regulatory compliance.

Compliance Management
Delivered Online On Demand3 hours
£15