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302 Courses

Receptionist Skills

4.7(160)

By Janets

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist Skills
Delivered Online On Demand3 weeks
£25

Advanced Diploma in Business Administration

4.3(43)

By John Academy

Description: Business Administration is the study of different management departments and roles of the components in business. In business, you need to learn about business communication, finance management, human resource management, business administration, and business writing. Through this course, you will learn all the advanced skills, knowledge, and information about business administration. Gain the skills of each component of a business which will help you survive and succeed in the business industry. Find out how to deal with your clients and employees in the most difficult situations of business as well in this course. Who is the course for? Professionals working in the business industry People who are interested in learning more about all business administration functions Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Business Administration Course will be useful and would be beneficial for every kind of occupations and careers like: Account Manager Businessmen Business Development Specialist Communication Department Head Executive Producers Financial Manager/Staff Group Account Director Human Resources Manager Marketing Manager Public Relations Officer Social Media Specialist Strategist. Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Finance Management Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activites-Diploma in Human Resource Management 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Business Administration 00:30:00 Final Exam Final Exam- Advanced Diploma in Business Administration 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Business Administration
Delivered Online On Demand3 days
£25

School Management and Professionalism Bundle

By The Teachers Training

School Management and Professionalism Bundle Introducing our comprehensive 'School Management and Professionalism Bundle' - your gateway to success in education and professionalism. Whether you're an aspiring School Administrator, a dedicated School Counsellor, or simply looking to enhance your Workplace Professionalism, this bundle has something valuable for everyone. At the beginning of the School Management and Professionalism Bundle, you will gain in-depth knowledge about the various types of schools in the UK. Plus, you will master workplace development and create a school culture that fosters excellence. Besides, you will acquire skills in educational administration and management. Moving through the School Management and Professionalism Bundle course, you will learn the crucial aspects of safeguarding students, child development, and dealing with severe behavioural issues. Our bundle course will introduce you to the role of the school counsellor. You will also become familiar with the versatile methodological approach to working in school and counselling children with psychological problems. Our School Management and Professionalism Bundle will help elevate your business communication skills. You will gain a clear idea about verbal and non-verbal communication. Furthermore, this course will help you to polish your written and electronic communication abilities. At the end part of the School Management and Professionalism Bundle Course, you will learn the tricks and techniques to work with superiors in the school environment effectively. Take advantage of this opportunity to position yourself as a true professional. Enroll in the 'School Management and Professionalism Bundle' today and take a giant leap towards a successful and fulfilling career. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. School Administrator Certificate Training Module 1: Introduction to School Administration Introduction to School Administration 00:12:00 Module 2: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 3: Workplace Development Workplace Development 00:12:00 Module 4: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 5: Educational Administration and Management Educational Administration and Management 00:11:00 Module 6: Safeguarding Students Safeguarding Students 00:14:00 Module 7: Child Development Child Development 00:13:00 Module 8: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 9: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance as an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 School Counsellor Certificate Module 01: Introduction to School Counselling 00:06:00 Module 02: The School Counsellor 00:08:00 Module 03: School-Based Counselling 00:06:00 Module 04: Counselling In School: A Methodological Approach (Part-1) 00:12:00 Module 05: Counselling In School: A Methodological Approach (Part-2) 00:08:00 Module 06: Working with Children and Adolescents 00:08:00 Module 07: Working with Parents and Families 00:13:00 Module 08: Working With Technology in School Counselling 00:06:00 Module 09: Counselling Children with Psychological Problems 00:15:00 Module 10: Some Challenging Context in School Counselling 00:10:00 Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

School Management and Professionalism Bundle
Delivered Online On Demand7 hours 44 minutes
£27.99

Communication Techniques for Administrators

4.3(43)

By John Academy

Description: Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work. Who is the course for? Business professionals who want to understand the importance of communication skills People who are interested in learning more about communication for administrators Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistant Administrator Businessmen Business Development Specialist Communication Department Head Entrepreneur Team Leader Supervisor. Basics What Is Communication 00:30:00 Understand Yourself And Your Message 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Communication Strategies Module One - Getting Started 00:15:00 Module Two - The Big Picture 00:30:00 Module Three - Understanding Communication Barriers 00:30:00 Module Four - Paraverbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication 00:30:00 Module Six - Speaking Like a STAR 00:30:00 Module Seven - Listening Skills 00:30:00 Module Eight - Asking Good Questions 01:00:00 Module Nine - Appreciative Inquiry 00:30:00 Module Ten - Mastering the Art of Conversation 01:00:00 Module Eleven - Advanced Communication Skills 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Communication Techniques for Administrators 00:30:00 Final Exam Final Exam- Communication Techniques for Administrators 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Techniques for Administrators
Delivered Online On Demand14 hours 30 minutes
£25

Train the Trainer & Performance Coaching (Online) - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you dream of sharing your expertise and making a real impact on others' careers? A recent report by the UK's Chartered Institute of Personnel and Development (CIPD) found that 74% of organisations cite a lack of management and leadership skills as a key barrier to business growth. If you're ready to bridge this gap and become a sought-after trainer and coach, this comprehensive bundle is for you! Our Train the Trainer & Performance Coaching program equips you with the essential skills to design, deliver, and evaluate impactful training programs. You'll master the art of performance coaching, fostering growth and development in your trainees. Develop your communication expertise to engage learners and refine your leadership skills to guide and inspire. This Train the Trainer: Advanced Diploma (Online) Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Train The Trainer at QLS Level 4 Course 02: Performance Coaching and Mentoring Course 03: Business Training: Communication Skills Course 04: Leadership Skills Course Take the next step in your professional development with our Train the Trainer & Performance Coaching bundle. Enril Now! Learning Outcomes of Train the Trainer & Performance Coaching Develop comprehensive training programs that engage and educate learners effectively. Master coaching techniques to enhance performance and achieve measurable results. Improve communication skills for more effective business interactions. Build leadership capabilities to lead teams with confidence and vision. Implement mentoring strategies to support and develop team members. Gain practical knowledge to apply training and coaching theories in real-world scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Train the Trainer & Performance Coaching Get a free student ID card with Train the Trainer & Performance Coaching Training program (£10 postal charge will be applicable for international delivery) The Train the Trainer & Performance Coaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Train the Trainer & Performance Coaching course materials The Train the Trainer & Performance Coaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Train The Trainer at QLS Level 4 Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Course 02: Performance Coaching and Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 03: Business Training: Communication Skills Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 04: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Trainees aspiring to be advanced trainers Professionals are keen on coaching and mentoring. Individuals are honing communication skills for business training. Emerging leaders boost their leadership skills. Those mastering business etiquette Anyone seeking comprehensive career growth training Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Trainer or Instructor: £25,000-£50,000 Performance Coach: £30,000 - £70,000 Communication Skills Trainer: £25,000 - £55,000 Leadership Development Specialist: £30,000-£70,000 Business Etiquette Consultant: £25,000-£50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Train the Trainer & Performance Coaching (Online) - CPD Certified
Delivered Online On Demand22 hours
£24

Professional Workplace Communication Skills Diploma

By The Teachers Training

Professional Workplace Communication Skills Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Professional Workplace Communication Skills Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

Professional Workplace Communication Skills Diploma
Delivered Online On Demand1 hour 46 minutes
£27.99

Workplace Essentials Bundle Course

By The Teachers Training

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Workplace Essentials Bundle Course
Delivered Online On Demand5 hours 35 minutes
£27.99

Advanced Communications & Public Speaking

By The Teachers Training

Overview Advanced Communications & Public Speaking Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Advanced Communications & Public Speaking Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Public Speaking In One Hour Intro - TJ Walker's 1-Hour Public Speaking Presentation Skills Class 00:01:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:01:00 Avoiding the Initial Wrong Turn Most Speakers and Presenters Make 00:02:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunity 00:05:00 The Radical Yet Simple Solution to Finding Great Messages 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber 00:07:00 Building an Ethical Cheat Sheet Just for You@ 00:05:00 This Is the Do or Die Moment for Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech and Presentation 00:05:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:02:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00 Section 02: Persuasion in Business Communications Promo Video - Persuasion in Business Communications 00:01:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:03:00 Always Select Your Best Persuasion Opportunities and Environments 00:02:00 Learning Persuasion Skills to Beat the Naturals 00:01:00 Mapping Out Your Finish Line - In Advance! 00:02:00 Moving the Numbers Game to Your Favor 00:04:00 The Unique Advantage of Persuasion in the Business World 00:07:00 Never Bore With Data Dumps Again 00:02:00 Master the Process of NOT Telling People Too Much About Your Process 00:05:00 The 5 Key Messages for Your Persuasion Success 00:04:00 Your Secret Source of Winning Persuasion Messages 00:04:00 Persuade More By talking less 00:04:00 There is Nothing like Seeing Your Persuasion Messages in Text 00:01:00 More for You, By Not Talking About You 00:03:00 Here is How You Get People to Remember Your Messages 00:07:00 Ironing Out the Kinks in Your Persuasion Presentation 00:02:00 Mastering Persuasive Body Language 00:04:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:02:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:03:00 Persuasion That Takes 6 Months is Still Persuasion 00:04:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:04:00 Conquering Your Fear to Pitch Again 00:02:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:01:00 Conclusion You Are Now Ready to Persuade 00:02:00 Section 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills the Ultimate Workplace Soft Skills 00:01:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:02:00 Stacking the Listening Environment in Your Favor 00:04:00 The Telephone Listening Trap Will Never Catch You Again 00:02:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:01:00 Setting Just One Agenda Item Listening 00:03:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:01:00 It's Even Easier to Listen When You Do This 00:04:00 Technology Will Eat Your Brain Unless You Do This 00:05:00 Using Your Most Effective Body Language Tool 00:03:00 The Best Listening Body Language from the Neck Down 00:04:00 Reading the Speaker's Body 00:04:00 Connecting At the Emotional Level with Your Colleague to Hear All 00:02:00 Mastering the Art of NOT Interrupting 00:02:00 Engaging in Conversation at Just the Right Time 00:03:00 Strong Listening Creates Strong Reactions from You 00:01:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:02:00 Using the Magic of Pen and Paper Tools to Your Advantage 00:04:00 Summarizing the Conversation Is Great for You and Your Colleague 00:04:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:03:00 Conclusion - Your New Reputation as a Great Listener! 00:03:00 Section 04: Body Language in the Workplace Intro - Body Language in the Workplace 00:01:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:02:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:03:00 The Ultimate Tricky Body Language - Touching 00:02:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:03:00 Your Nerves Will Never Show Again in the Workplace 00:02:00 You'll Never Fall for These Body Language Myths Again 00:07:00 Here Is Exactly What to Do With Your Hands 00:06:00 The Composed, Confident Video Star 00:10:00 Never Spotlight Your Blunders and Mistakes Again 00:05:00 You are Now Ready for Prime Time TV 00:04:00 The Number 1 Tip for Curing Body Language Problems Is 00:05:00 The Real Way to Improve Your Body Language Confidence 00:02:00 Great Body Language for Your Presentations 00:11:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:04:00 Confident Briefing to Colleagues and Others 00:02:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:04:00 Use a TelePrompTer Like a Network News Anchor 00:08:00 Networking Like a Pro, Not a Wall Flower 00:03:00 Handshakes, Greetings and Hellos with Poise 00:04:00 Once Last Chance for a Body Language Personal Critique. 00:01:00 Making Sure Your Clothes are Communicating Your Positive Story 00:05:00 Your Body Language Partner - The Friendly Spotter 00:02:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:01:00

Advanced Communications & Public Speaking
Delivered Online On Demand4 hours 36 minutes
£27.99

Office Administration Online Course

4.8(9)

By Skill Up

Your path to excellence in Office Administration begins here. Learn about Bookkeeping & Payroll Management, Microsoft Word, Admin Support, Business Writing, and Microsoft Excel.

Office Administration Online Course
Delivered Online On Demand5 days
£25

Spanish with Business Correspondence Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Spanish with Business Correspondence Training
Delivered Online On Demand23 hours 17 minutes
£25