439 Courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included

Medical Terminology Online Training Do you want to study more about medical terminology or seek a career in it? This Medical Terminology Complete Training is meant to assist you in better understanding medical jargon. All the most recent subjects have been addressed in this Medical Terminology Complete Training to better equip you for a career in medicine. This Medical Terminology Complete Training covers everything from an introduction to medical terminology to other pertinent subjects. This Medical Terminology: Medical Terminology Complete Training will also teach you about medical specialties, procedures, and terminology related to bodily systems. Also, the Medical Terminology Complete Training covers common illnesses and medical problems. You may learn how to generate medical paperwork, how to communicate properly, and about pharmacology with this Medical Terminology: Medical Terminology Complete Training. Join today to start a lucrative career in Medical Terminology Complete Training! ** Courses are included in this Medical Terminology: Medical Terminology Course ** Course 01: Medical Terminology Course 02: Medical Receptionist Course 03: Safe Handling of Medicine **Other Benefits of Medical Terminology: Medical Terminology Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Medical Terminology: Medical Terminology course] Medical Terminology Online Training Course Curriculum of Medical Terminology Course Module 1: Introduction to Medical Terminology Module 2: Body Systems Terminology Module 3: Medical Specialties and Procedures Module 4: Common Medical Conditions and Diseases Module 5: Medical Documentation and Communication Module 6: Pharmacology Module 7: You Have to Know Other Topics Assessment Method of Medical Terminology After completing each module of the Medical Terminology: Medical Terminology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Terminology After completing the MCQ/Assignment assessment for this Medical Terminology: Medical Terminology course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Medical Terminology: Medical Terminology Online Training Medical Terminology: Medical Terminology course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements Medical Terminology: Medical Terminology Online Training There are no specific requirements for Medical Terminology: Medical Terminology course because it does not require any advanced knowledge or skills. Career path Medical Terminology: Medical Terminology Online Training You can obtain employment in this field with the aid of this Medical Terminology: Medical Terminology Complete Training. Certificates Certificate of completion Digital certificate - Included

Level 5 & 6 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

11 in 1 Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand Bundle Touch Typing is an essential skill for modern-day computer operators. If you frequently need to type lengthy content in your workplace, then you must acquire Touch Typing and Audio Typing skills. In the UK, administrative and secretarial roles are integral to the smooth operation of any organization, with over 3.1 million people employed in these fields. This bundle is designed to equip you with essential skills that will set you apart in the competitive job market. So, get right in! The "Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand" course bundle offers a comprehensive curriculum that covers a wide range of skills required for administrative excellence. Starting with a Touch Typing Masterclass, you will develop speed and accuracy in typing. Transcription Training and Minute Taking courses will enhance your ability to document and manage information effectively. The bundle also includes courses in Admin, Secretarial & PA skills, Office Admin and Receptionist Skills, and Complete Microsoft Word to ensure you are proficient in essential software and administrative tasks. This Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand bundle consists of 11 courses. Course 01: Touch Typing Masterclass Course 02: Transcription Training Course 03: Minute Taking Course 04: Admin, Secretarial & PA Course 05: Office Admin and Receptionist Skills Course 06: Complete Microsoft Word Course 07: Email Writing Training Course 08: Copywriting Course 09: Newspaper Journalism & Report Writing Course 10: Team Management Course 11: Time Management Elevate your career with the "Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand" bundle. This program not only enhances your technical skills but also develops your communication, organisational, and management abilities. Enrol today and take the first step towards becoming a highly skilled and sought-after professional in the business world! Learning Outcome of Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand bundle Master touch typing with speed and accuracy for efficient data entry. Develop advanced transcription and minute-taking skills for effective documentation. Gain proficiency in essential administrative and secretarial tasks. Improve communication skills through email writing, copywriting, and report writing. Enhance time management, performance management, and team management capabilities. Learn workplace safety, business etiquette, and confidentiality best practices. With our Touch Typing, Audio Typing, Minute Taking, Secretarial & Shorthand exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support So enrol now in this Touch Typing, Audio typing, Minute Taking, Secretarial & Shorthand Today to advance your career! Start your learning journey straight away! This diploma offers learners the opportunity to acquire a Certificate that is highly valued in the field of Touch Typing. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Touch Typing setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Touch Typing-related fields, impacting their Touch Typing experiences and long-term development. Course Curriculum Course 01: Touch Typing Masterclass Module 01: Introduction Module 02: How To Set Up Your Computer Module 03: How To Type The Letters F And J Module 04: How To Type The Letters D And K Module 05: How To Type The Letters S And L Module 06: How To Type The Letter A And ; (Semicolon) Module 07: How To Type The Letters E And I Module 08: How To Type The Letters R And U Module 09: How To Type The Letters T And O Module 10: How To Type CAPITAL Letters Module 11: How To Type The Letter C And , (Comma) Module 12: How To Type The Letters G And H Module 13: How To Type The Letters N And V Module 14: How To Type The Letters W And M Module 15: How To Type The Letters Q And P Module 16: How To Type The Letters B And Y Module 17: How To Type The Letters Z And X Module 18: How To Type Colon And Semicolon Module 19: How To Type Full Stop And Comma Module 20: How To Type Question Mark And Exclamation Mark Module 21: How To Type Dash, Parentheses And Quotation Marks Course 02: Transcription Training Module 01: Introduction Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 08 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring secretaries Administrative assistants Office managers Personal assistants Receptionists Business professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Secretary: £20,000 - £30,000 Administrative Assistant: £18,000 - £28,000 Office Manager: £25,000 - £40,000 Personal Assistant: £22,000 - £35,000 Receptionist: £16,000 - £24,000 Transcriptionist: £18,000 - £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon completion of the course, you can order a Free Hard Copy Certificate Accredited by CPD QS, accepted throughout the UK and internationally. If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. Along with this Legal Secretary course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates ( Legal Secretaries Advanced Diploma + Additional Courses) Student ID card as gifts. This Legal Secretary Bundle Consists of the following Premium courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills So, enrol now to advance your Legal Secretary career! Benefits you'll get from choosing Apex Learning for this Legal Secretary: Pay once and get lifetime access to 11 CPD courses, including this Legal Secretary Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Legal Secretary course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Legal Secretary designed by expert instructors Learn about course at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Legal Secretary Training Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading And much more... How will I get my Certificate? After successfully completing the Legal Secretary course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Legal Secretary Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretaries Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Medical Secretary Certification offers an in-depth understanding of the role of a medical secretary in today's healthcare environment. This course is tailored to equip you with the essential skills and knowledge needed to excel in this field. With advancements in healthcare and the increasing complexity of medical systems, there is a growing demand for skilled medical secretaries who can effectively manage administrative tasks, understand medical terminology, and provide exceptional patient care.  This comprehensive course covers a wide range of topics, from the basics of human anatomy and medical terminology to the intricacies of medical law and ethics. It also includes practical training in areas like first aid, medical record management, and insurance billing. This holistic approach ensures that you are not only well-versed in the theoretical aspects of the medical secretariat but also proficient in the practical skills required in a real-world setting. By the end of this course, you will have a strong foundation to handle the challenges and responsibilities that come with being a medical secretary. The importance of a medical secretary in the healthcare system cannot be overstated. They serve as a critical link between patients and healthcare providers, ensuring the smooth operation of the medical office. This course addresses the main challenge of effectively managing patient information and administrative tasks in a fast-paced medical environment. By solving this problem, medical secretaries greatly enhance the efficiency and effectiveness of healthcare delivery, ultimately contributing to better patient care and streamlined healthcare processes. Learning Outcomes Gain foundational knowledge in medical secretarial roles and responsibilities. Develop skills in reception management for medical settings. Enhance communication abilities specific to healthcare environments. Learn medical audio transcription techniques and applications. Acquire training for volunteering in medical settings. Understand basic first aid procedures and applications. Explore human anatomy and physiology fundamentals. Master medical terminology used in healthcare settings. Manage and organise medical records efficiently. Understand medical insurance, billing, and coding processes. Why choose this Medical Secretary Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Medical Secretary Certification for? Individuals aspiring to become medical secretaries. Administrative staff in healthcare looking to upskill. Medical professionals seeking administrative expertise. Anyone interested in the healthcare administration field. Career changers targeting opportunities in healthcare administration. Career path Medical Secretary: £20,000 - £25,000 per year. Healthcare Administrator: £22,000 - £30,000 per year. Medical Records Manager: £24,000 - £32,000 per year. Medical Billing Specialist: £21,000 - £28,000 per year. Hospital Receptionist: £18,000 - £23,000 per year Prerequisites This Medical Secretary Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Medical Secretary Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Medical Secretary Introduction Medical Secretary Introduction 00:12:00 Module 2: Receptionist Training for Medical Secretary Receptionist Training for Medical Secretary 00:21:00 Module 3: Communication Communication Skills 00:33:00 Module 4: Medical Audio Transcription Medical Audio Transcription 00:08:00 Module 5: Medical Volunteer Training Medical Volunteer Training 00:11:00 Module 6: First Aid Training First Aid Training 00:13:00 Module 7: Human Anatomy and Physiology Human Anatomy and Physiology 00:08:00 Module 8: Medical Terminology Medical Terminology 00:11:00 Module 9: Management of Medical Records Management of Medical Records 00:16:00 Module 10: Medical Insurance, Billing and Coding Medical Insurance, Billing and Coding 00:25:00 Module 11: Medical Research Medical Research 00:10:00 Module 12: Medical Law and Ethics Medical Law and Ethics 00:16:00 Assignment Assignment - Medical Secretary Certification 00:00:00

In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Looking for a career with great earning potential? Consider becoming a personal assistant. With an average salary of £25,155 per year, personal assistants in the UK have the potential to earn up to £45,000 with experience and advanced skills. To excel in this role, it's essential to have the right skills and training. That's where our Personal Assistant Training bundle comes in. This bundle features eleven relevant and CPD-QS accredited courses that cover everything from office administration and receptionist skills to leadership and negotiation. By completing this comprehensive training, you will gain the expertise and confidence needed to excel in any administrative role. In addition, the first course in this bundle is QLS-endorsed and comes with a hardcopy certificate upon completion. This Certification is highly respected in the industry and will add an extra layer of credibility to your success, helping you stand out from other job candidates. By completing this comprehensive training package, you will gain the knowledge and skills necessary to excel in any administrative role. You'll learn effective communication techniques, organisational strategies, and time management tips that will help you stay on top of even the most demanding workload. Don't miss out on the opportunity to increase your earning potential and advance your career as a personal assistant. Enrol in our Personal Assistant Training bundle today. This PA - Personal Assistant Training Bundle Package includes: Course 01: Diploma in Personal Assistant at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Office Admin and Receptionist Skills Course 02: Executive and Personal Assistant Training Course Course 03: Minute Taking Course 04: Diploma in Meeting Management Course 05: Strategic Planning Process Course 06: Organisational Skills Course for Administrator Course 07: Leadership Skills Course Course 08: Negotiation Skills Certificate Course 09: The Secrets of Body Language Course 10: Document Control Why Prefer This PA - Personal Assistant Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this PA - Personal Assistant Training bundle courses, you will be able to learn: Master communication skills for effective workplace communication Develop advanced organisational skills to enhance productivity Understand the strategic planning process and how to implement it successfully Gain leadership skills to help manage teams effectively Learn negotiation techniques to achieve successful outcomes in any situation Develop essential minute-taking skills for successful meetings Learn document control and management techniques to maintain efficiency in the workplace ***Curriculum breakdown of PA *** Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash How is the PA - Personal Assistant TrainingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals interested in pursuing a career as a personal assistant Office administrators looking to enhance their skills and knowledge Receptionists seeking to develop their communication and organisational skills Professionals looking to advance their careers in the administrative field Career path Junior Personal Assistant: £18,000 - £24,000 per year Personal Assistant: £24,000 - £32,000 per year Executive Assistant: £32,000 - £40,000 per year Senior Executive Assistant: £40,000 - £50,000 per year Office Manager: £25,000 - £45,000 per year Operations Manager: £35,000 - £60,000 per year Note: The salary range mentioned here can vary depending on industry and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - Included