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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Healthcare Support Worker Bundle: Your Path to Compassionate Care Welcome to our Healthcare Support Worker Bundle, where your journey to making a meaningful difference in the healthcare sector begins. This bundle comprises 25 CPD Accredited Premium courses, designed to provide you with comprehensive knowledge and skills for a rewarding career in healthcare support. Empowerment Through Education This bundle is your key to becoming a proficient healthcare support worker. You will learn the foundations of healthcare assistance, honing skills in adult and child patient care. English for Healthcare equips you with the language skills essential for effective communication in healthcare environments. Safety and Wellness at Work A strong emphasis on safety and well-being is fundamental in healthcare. Our courses on Workplace Health, Safety, and Welfare, alongside Oxygen First Aid Training and First Aid at Work, instil the vital knowledge and skills to ensure safe healthcare practices. Mental Health and Wellness In the realm of mental health, you'll delve into courses covering Autism Awareness, Asperger Syndrome Awareness, ADHD Awareness, and Bipolar Disorder. You'll also gain insights into CBT (Cognitive Behavioural Therapy) and Play Therapy, empowering you to provide comprehensive support to those in need. Childcare and Education For those looking to work with children, this bundle offers courses such as Childminder & Nursery Worker, Internet Safety for Children, and Child Immunisation Training - Level 3, ensuring you're well-equipped for roles in childcare and education. Holistic Wellness and Alternative Medicine Complementing your healthcare skills are courses in Ayurveda: Herbal Remedies & Lifestyle, which explore holistic wellness and alternative medicine approaches. Your Rewarding Healthcare Journey Starts Here Our Healthcare Support Worker Bundle is your gateway to a fulfilling career in the healthcare sector. This comprehensive collection of courses equips you with the knowledge and skills to excel as a healthcare support worker, making a positive impact on the well-being of patients and communities. Embark on your path to compassionate care. Enrol in our Healthcare Support Worker Bundle and let your journey towards a rewarding healthcare career begin. This Healthcare Support Worker Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Healthcare Assistant Course 2: Certificate in Care Certificate Preparation at QLS Level 2 Course 3: Workplace Health, Safety and Welfare Course 4: Social Work Practice Course 5: Pandemics: Risk, Impact & Mitigation Course 6: Oxygen First Aid Training Course 7: Child Immunisation Training - Level 3 Course 8: Vaccine & Vaccination Course 9: Health & Safety Training for Homeworkers Course 10: Diabetes Awareness & Care Course 11: Adult Patient Care Course 12: Occupational Therapy Diploma Level 3 Course 13: Mental Wellbeing Practitioner Course 14: Autism Awareness Course 15: Asperger Syndrome Awareness Course 16: ADHD Awareness Course 17: Dyslexia Awareness Training Course Course 18: Bipolar Disorder Course 19: CBT (Cognitive Behavioural Therapy) Course 20: Play Therapy Course 21: Journal Therapy Course 22: Childminder & Nursery Worker Course 23: Internet Safety for the children Course 24: First Aid at Work Course 25: Ayurveda: Herbal Remedies & Lifestyle 2 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Learning Outcome This tailor-made Healthcare Support Worker bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Healthcare Support Worker Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Healthcare Support Worker bundle! This bundle is also ideal for professionals looking for career advancement. You can further enrol in QCF Level 2 Certificate in Healthcare Support Services QCF Level 3 Diploma in Healthcare Support Services NCFE Level 2 Certificate in Understanding the Safe Handling of Medication NCFE Level 3 Certificate in Preparing to Work in Adult Social Care NCFE Level 3 Certificate in Understanding Mental Health NCFE Level 3 Certificate in Understanding Autism NCFE Level 3 Certificate in Understanding Behaviour that Challenges NCFE Level 3 Certificate in Counselling Skills NCFE Level 3 Certificate in Understanding Specific Learning Difficulties NCFE Level 3 Certificate in Understanding End of Life Care NCFE Level 3 Certificate in Understanding Children and Young People's Mental Health NCFE Level 3 Certificate in Principles of Leadership and Management in Adult Care NCFE Level 3 Certificate in Stroke Care Management NCFE Level 3 Certificate in Understanding Nutrition and Health NCFE Level 3 Certificate in Counselling Skills and Theory NCFE Level 3 Certificate in End of Life Care NCFE Level 3 Certificate in Awareness of Mental Health Problems NCFE Level 3 Certificate in Common Childhood Illnesses NCFE Level 3 Certificate in Understanding Autism NCFE Level 3 Certificate in Supporting Teaching and Learning in Schools NCFE Level 3 Certificate in Health and Social Care NCFE Level 3 Certificate in Mental Health Awareness NCFE Level 3 Certificate in Understanding the Care and Management of Diabetes NCFE Level 3 Certificate in Autism Awareness Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Healthcare Support Worker Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields. Certificates Quality Licence Scheme Endorsed Certificate of Achievement Hard copy certificate - Included Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled 'Certificate in Care Certificate Preparation at QLS Level 2' Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

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