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Emotional Intelligence 1 Day Training in Tonbridge

Emotional Intelligence 1 Day Training in Arbroath

Emotional Intelligence 1 Day Training in Worcester

Emotional Intelligence 1 Day Training in Slough

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Emotional Intelligence 1 Day Training in Liverpool

Emotional Intelligence 1 Day Training in Derby

Emotional Intelligence 1 Day Training in Burton Upon Trent

Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams