Name: Service Helpdesk & Technical Support Course
Price: 12 GBP
Availability: InStock

<p><strong>Our Advanced Certificate in a Content Writing course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. This course is also accredited by CPD.</strong></p><p><strong>This course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a certificate after completing the course. Enrol now for a limited-time discounted price.</strong></p><p>Like all the courses of One Education, this course is designed with the utmost attention and thorough research. All the topics are broken down into easy-to-understand bite-sized modules that help our learners to understand each lesson very easily.</p><p>We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.</p><p>Our expert instructors are always available to answer all your questions and make your learning experience exquisite.</p><p>If you want to learn about this topic and achieve a certificate, you should consider this course from One Education.</p><p><strong>Why People Enrol this Advanced Certificate in Content Writing Course From One Education:</strong></p><ul><li>Eligibility for an endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all the course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This Advanced Certificate in a Content Writing course is designed with the following modules:</p><p><strong>Section 1: Introduction</strong></p><ul><li>Unit 1: Welcome to the Course</li><li>Unit 2: Course Overview</li></ul><p><strong>Section 2: Basics of Content Writing</strong></p><ul><li>Unit 1: An Introduction to Content Writing</li><li>Unit 2: Origin &amp; Need of Content Writing</li><li>Unit 3: Increasing Demand for Content Writers (How You Can Benefit from This)</li><li>Unit 4: Career in Content Writing: What to Expect</li><li>Unit 5: Types of Content</li><li>Unit 6: Difference Between Writing, Content Marketing &amp; Copywriting</li></ul><p><strong>Section 3: Content Marketing</strong></p><ul><li>Unit 1: What is Content Marketing and Why it is Essential</li><li>Unit 2: Creating A Solid Marketing Plan to Promote Content</li><li>Unit 3: Understanding Marketing Principles</li><li>Unit 4: Identifying Target Audience</li><li>Unit 5: What is Buyer Persona and How Can Create it</li><li>Unit 6: Effective Formula of Storytelling &amp; How it Can Lead to Sales</li></ul><p><strong>Section 4: Copywriting</strong></p><ul><li>Unit 1: What is Copywriting</li><li>Unit 2: Write Amazing Copy Using AIDA Model in 4 Simple Steps</li><li>Unit 3: The Secret Formula to Write Powerful Headlines That Grab Attention</li><li>Unit 4: What is Call to Action ( CTA ) and How it Can Lead to Sales</li><li>Unit 5: How to Write a Sales Copy ( With Example)</li></ul><p><strong>Section 5: Content Writing Simplified</strong></p><ul><li>Unit 1: Writing Principles</li><li>Unit 2: Number 1 Tactic to Write Awesome Content</li><li>Unit 3: Steps to Write Engaging Content</li><li>Unit 4: Free Tool for Editing &amp; Proofreading Content</li></ul><p><strong>Section 6: Optimising Content for SEO (Search Engine Optimisation)</strong></p><ul><li>Unit 1: What is SEO</li><li>Unit 2: Using on-Page SEO For Optimising Content</li><li>Unit 3: Using Off-Page SEO For Optimising Content</li><li>Unit 4: Write SEO-Friendly Content In 4 Easy Steps</li><li>Unit 5: Types of Keywords</li><li>Unit 6: Which Type of Keywords You Should Choose</li></ul><p><strong>Section 7: Content Promotion</strong></p><ul><li>Unit 1: Why its Essential to Promote Content</li><li>Unit 2: Effective Channels to Promote Your Content</li></ul><p><strong>Section 8: Tips to Become a Successful Writer</strong></p><ul><li>Unit 1: Practical Tips to Overcome Challenges in Your Career</li><li>Unit 2: Qualities of a Successful Content Writer</li><li>Unit 3: 9 Serious Mistakes to Avoid as a Writer</li></ul><p><strong>Section 9: Blog Post Writing</strong></p><ul><li>Unit 1: 8 Simple Steps to Write Awesome Blog Post</li><li>Unit 2: How to Optimise Blog Posts for Ranking in Search Engines</li></ul><p><strong>Section 10: Conclusion </strong></p><ul><li>Unit 1: Conclusion</li></ul><p><strong>How is this Course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Advanced Certificate in Content Writing course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in the relevant fields and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this course. <strong>Anyone and everyone</strong> can take this course.</p><p>The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and to be over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Advanced Certificate in Content Writing course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work.</p><p>Enrol now and take your career to the next step with One Education.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £89
        </p>
            <div> <p><strong>QLS Endorsed Certificate</strong></p><p>Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li>Within the UK: £89</li><li>International: £89 + £10 (postal charge) = £99</li></ul><p><strong>CPD Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

One Education

Certificate in Content Writing Course

General Admission

<p>The relevant industry experts developed this <strong>Level 2 Job Search and Interview Skills</strong> course.</p><p>Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this <strong>Level 2 Job Search and Interview Skills</strong> course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview.</p><p>The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Level 2 Job Search and Interview Skills </strong> course, the learner will be able to:</p><ul><li>Learn how to identify achievable job goals.</li><li>Gain a thorough understanding of the key qualities required for employment from an employer's perspective.</li><li>Know the different types of CVs and cover letters used to apply for jobs.</li><li>Know how to identify suitable job opportunities and apply for them.</li><li>Understand how to prepare for an interview.</li><li>Understand how to conduct yourself in an interview situation.</li><li>Know how to reflect on your own performance following an interview situation.</li></ul><p><strong>Why Choose Level 2 Job Search and Interview Skills Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><em><strong>***Level 2 Job Search and Interview Skills Bundle Course</strong></em></p><ul><li><strong>Course 01: </strong>Level 2 Job Search and Interview Skills</li><li><strong>Course 02:</strong> Anger Management</li><li><strong>Course 03:</strong> Level 4 Time Management Course</li></ul><p><strong>***</strong><strong><em>Other Benefits of this</em></strong><em><strong> Bundle Course</strong></em></p><ul><li><strong>Free 3 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><em>Course Curriculum</em></p><p><strong>Module 01: Preparing to Achieve Own Job Goals</strong></p><ul><li>Understand how to identify achievable job goals</li><li>Understand the key qualities required for employment from an employer perspective</li><li>Be able to identify own employability skills</li></ul><p><strong>Module 02: Promoting Yourself and Preparing for a Job Interview</strong></p><ul><li>Know the different types of CV and cover letter used to apply for jobs</li><li>Understand where and how to search for jobs</li><li>Be able to identify suitable job opportunities and apply for them</li><li>Understand how to prepare for an interview</li><li>Be able to conduct self in an interview situation</li><li>Be able to reflect on own performance following an interview situation</li></ul><p>---------------------</p><p><strong>**Anger Management</strong></p><p><em>Course Curriculum</em></p><p><strong>Module 1: Introduction to Anger</strong></p><ul><li>What is Anger?</li><li>Aspects &amp; Facts of Anger</li><li>The Five Dimensions of Anger</li><li>What are the Costs of Anger?</li><li>When Does Anger Become a Problem?</li><li>Anger Pay-Offs</li></ul><p><strong>Module 2: The Process in Anger</strong></p><ul><li>What is the Anger Process?</li><li>Trigger Thoughts Explained</li><li>How to Use an Anger Log</li></ul><p><strong>Module 3: Effect of Anger on Our Thinking</strong></p><ul><li>What is the Value of Anger?</li><li>What is Distorted Thinking?</li><li>Human Behaviour Explained</li></ul><p><strong>Module 4: How to Manage Anger</strong></p><ul><li>What is Managing Anger?</li><li>What are the Relaxation Techniques?</li><li>Tips and Tricks of Communication</li><li>What are the Active Listening Skills?</li><li>What is the Assertive Formula?</li></ul><p>---------------------</p><p><strong>**Level 4 Time Management Course</strong></p><p><em>Course Curriculum</em></p><p><strong>Module 1: Basics of Time Management</strong></p><ul><li>What is Time Management?</li><li>Importance of Time Management</li><li>What are Time Management Skills?</li><li>How to Improve Time Management Skills?</li><li>Implications of Poor Time Management</li></ul><p><strong>Module 2: Prioritize Your Time</strong></p><ul><li>Managing Time &amp; Goals</li><li>Prioritizing</li><li>Making Lists</li><li>Managing Your Lists &amp; Priorities</li><li>Getting It Done</li></ul><p><strong>Module 3: Organize Your Time</strong></p><ul><li>Scheduling</li><li>Project Schedules</li></ul><p><strong>Module 4: Using Your Time Efficiently</strong></p><ul><li>Managing Distractions</li><li>Maintaining A Healthy Rhythm</li></ul><p><strong>Module 5: Time Management in the Workplace</strong></p><ul><li>Respecting Other People's Time</li><li>Keeping Your Team Focused</li><li>Keeping Your Boss Focused</li><li>Committing to Personal Change</li></ul><p><strong>Module 6: Time Management for Students</strong></p><ul><li>Principles of Time Management for Students</li></ul><p><strong>Module 7: Time Management Software</strong></p><ul><li>The Future is Here</li><li>Project Management Software</li><li>Information Capture, Sharing, and Development Software</li><li>Collaboration Software</li><li>Personal Organization Software and To-Do List Managers</li></ul><p><strong>Module 8: Create a Value-Based Time Management Plan</strong></p><ul><li>Does the Way You Spend Your Time Truly Reflect Your Values?</li><li>Are You Mistaken About Your Priorities?</li><li>Why Aren't You Spending Time on the Important Stuff?</li><li>Live a Value-Centered Life</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Level 2 Job Search and Interview Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Level 2 Job Search and Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Level 2 Job Search and Interview Skills course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Online Course Marketing

Counselling Skills

Employability Skills

Professional Skills Course (PSC)

FA Level 1

Management Skills

Level 2 Job Search and Interview Skills

<p>This Proofreading &amp; Copy Editing Course is for Professional CV Writing and Job Searching course is designed for Proofreaders, Copywriters, Copy Editors, Creative Writers, Advertising Copywriters, Head of Content and Web Content Managers.</p> <p>This course will provide you with all the knowledge and skills, taking you through proofreading basics, its importance, terminology, the job of a proofreader, language awareness, grammatical knowledge, spotting and correcting spelling and grammatical errors, identifying weaknesses in texts and the publishing process from a proofreading perspective. You will also learn what a style guide is used for, how to apply the style guide and methods and techniques of proofreading on paper and on-screen in this course.</p> <p>In terms of copy editing, we will introduce you to the basics of copy editing, the different levels of editing, various techniques, analysing words and phrases for accurate meaning, and a copy-editor's roles and responsibilities. Through this course, you will furthermore know the use of a reference mark, what style to use for note citations, the key publishing laws, how to apply them, looking for work, developing your career, freelancing and building up your own business.</p> <p><strong>Learning Outcomes</strong></p> <p>By the end of the course, learners will be able to:</p> <ul> <li>Demonstrate knowledge of proofreading, relevant terminology and its importance</li><li>Know the roles, responsibilities and qualities of a proofreader</li><li>Find out the publishing process from a proofreader's perspective</li><li>Get familiar with the use of style guide, applying style guide and a list of standard style manuals</li><li>Understand where to find reliable spelling and grammar references and spot spelling and grammatical errors</li><li>Gain the skills and learn techniques of proofreading on paper and on-screen</li><li>Know copy editing basics and the different levels</li><li>Learn to edit to produce fluent and simple copy, remove inappropriate material and edit for multicultural audiences</li><li>Familiarise themselves with checking accuracy and facts in a writing</li><li>Gain the skills to develop their career and also build up their own business</li></ul> <p><strong>Key Features of the Course:</strong></p> <ul> <li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <ul> <li><strong>Free Life Coaching Course</strong></li></ul> <p><strong>*** (Offer Ends Soon) ***</strong></p><p><strong>Curriculum</strong></p> <p>The detailed curriculum outline of this course is as follows:</p> <p><strong>***Proofreading &amp; Copy Editing***</strong></p> <ul> <li>Module 01: Proofreading Basics</li><li>Module 02: Applying the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Proofreading on Paper</li><li>Module 05: Proofreading On-Screen</li><li>Module 06: Copy-Editing Basics</li><li>Module 07: The Use of Language</li><li>Module 08: Checking Accuracy and Facts</li><li>Module 09: The Beginning and The End</li><li>Module 10: Legal Checks</li><li>Module 11: Finding Work and Developing Your Career</li></ul> <p><strong>Proofreading Basics</strong></p> <ul> <li>What is proofreading?</li><li>Why is pit important?</li><li>Proofreading references</li><li>Formatting and presentation</li><li>The job of a proofreader</li><li>A proofreader's personal qualities</li><li>Language awareness and grammatical knowledge</li><li>Important terminology</li><li>What proofreaders do?</li><li>What is copy-editing?</li><li>Glossary</li><li>The publishing process</li></ul> <p><strong>Module 02:<br />Applying the Style Guide</strong></p> <ul> <li>Introduction</li><li>Applying the style guide</li><li>What a style guide is used for</li><li>A list of standard style manuals</li><li>The style guide</li></ul> <p><strong>Module 03:<br />Spelling and Grammar</strong></p> <ul> <li>Punctuation</li><li>Where to find reliable spelling and grammar references</li><li>Spotting and correcting spelling and grammatical errors</li><li>Identify the weaknesses in the text</li></ul> <p><strong>Module 04:<br />Proofreading on Paper</strong></p> <ul> <li>Introduction</li><li>Marking up a text on paper</li><li>Methods and techniques</li><li>Marking up copy clearly and accurately</li></ul> <p><strong>Module 05:<br />Proofreading On-screen</strong></p> <ul> <li>Introduction</li><li>Methods and techniques</li><li>Commoner errors</li><li>Stylistic Problems</li></ul> <p><strong>Module 06:<br />Copy editing Basics</strong></p> <ul> <li>Introduction</li><li>The job of a copy-editor</li><li>Common mistakes in a document</li><li>The different levels of editing</li><li>Getting your quote right</li></ul> <p><strong>Module 07:<br />The Use of Language</strong></p> <ul> <li>Introduction</li><li>A summary of editing techniques</li><li>Editing to produce fluent and simple copy</li><li>Editing to remove inappropriate material</li><li>Editing copy for multicultural audiences</li></ul> <p><strong>Module 08:<br />Checking Accuracy and Facts</strong></p> <ul> <li>Introduction</li><li>Analysing words and phrases for accurate meaning</li><li>Make sure a quote is a quote</li><li>Begin with what you already know</li></ul> <p><strong>Module 09:<br />The Beginning and the End</strong></p> <ul> <li>Introduction</li><li>Become a sourcing expert</li><li>What is a reference mark?</li><li>What style should you use for your note citations?</li></ul> <p><strong>Module 10:<br />Legal Checks</strong></p> <ul> <li>Introduction</li><li>Explicit consent</li><li>Accountability</li><li>Consumer rights</li><li>Value exchange</li><li>Other considerations</li></ul> <p><strong>Module 11:<br />Finding Work and Developing Your Career</strong></p> <ul> <li>Introduction</li><li>How to find clients</li><li>Copy-editing work</li><li>Freelancing and building up your own business</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses, including this course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Learners do not require any prior qualifications to enrol on this course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Proofreading & Copy Editing Course

<p>The relevant industry experts developed this<strong> Job Search Skills </strong> course.</p><p>Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this <strong>Job Search Skills </strong>course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview.</p><p>The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this <strong>Job Search Skills </strong>course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Job Search Skills</strong> course, the learner will be able to:</p><ul><li>Learn how to identify achievable job goals.</li><li>Gain a thorough understanding of the key qualities required for employment from an employer's perspective.</li><li>Know the different types of CVs and cover letters used to apply for jobs.</li><li>Know how to identify suitable job opportunities and apply for them.</li><li>Understand how to prepare for an interview.</li><li>Understand how to conduct yourself in an interview situation.</li><li>Know how to reflect on your own performance following an interview situation.</li></ul><p><strong>Why Choose Job Search Skills Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong><em>***Job Search Skills Bundle Course</em></strong></p><ul><li><strong>Course 01:</strong> Job Search Skills Course</li><li><strong>Course 02:</strong> Level 4 Time Management Course</li><li><strong>Course 03:</strong> Dealing With Difficult People</li></ul><p><strong>***<em>Other Benefits of Job Search Skills </em><em>Bundle Course</em></strong></p><ul><li><strong>Free 3 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><em>Course Curriculum</em></p><p><strong>Module 01: Preparing to Achieve Own Job Goals</strong></p><ul><li>Understand how to identify achievable job goals</li><li>Understand the key qualities required for employment from an employer perspective</li><li>Be able to identify own employability skills</li></ul><p><strong>Module 02: Promoting Yourself and Preparing for a Job Interview</strong></p><ul><li>Know the different types of CV and cover letter used to apply for jobs</li><li>Understand where and how to search for jobs</li><li>Be able to identify suitable job opportunities and apply for them</li><li>Understand how to prepare for an interview</li><li>Be able to conduct self in an interview situation</li><li>Be able to reflect on own performance following an interview situation</li></ul><p>---------------------</p><p><strong>**Level 4 Time Management Course<br /></strong></p><p><em>Course Curriculum</em></p><p><strong>Module 01: Difficult People and Their Difficult Behaviour</strong></p><ul><li>Introduction</li><li>Openly Hostile, Aggressive Behaviour</li><li>Disguised Hostility: Passive-Aggressive Behaviour</li><li>Passive Behaviour</li></ul><p><strong>Module 02: Communicating With Difficult People</strong></p><ul><li>Introduction</li><li>Minimal Encouragers</li><li>Reflective Listening</li><li>Questions About Feelings</li><li>Non-Verbal Communication</li><li>Talking to Difficult People</li></ul><p><strong>Module 03: Standing Up to Difficult People</strong></p><ul><li>Introduction</li><li>How to be Assertive</li><li>Building the Confidence to be More Assertive</li><li>Choosing How to Respond</li></ul><p><strong>Module 04: A Quick Guide to the Seven Classically Difficult Types</strong></p><ul><li>Hostile, Aggressive, Belligerent and Offensive</li><li>Complainer, Grouches and the Sourpuss</li><li>The Silent Unresponsive and the Quiet Ones</li><li>The Super Agreeable: A Bit Like a Spaniel Puppy</li><li>The Negativist</li><li>The Know-All</li><li>The Indecisive, The Ditherer, The Hesitant</li></ul><p><strong>Module 05: Dealing with Bosses Who Drive You Barmy </strong></p><ul><li>Introduction</li><li>Mr Angry</li><li>Never Let Them See You Sweat</li></ul><p><strong>Module 06: Colleagues to Throttle</strong></p><ul><li>Introduction</li><li>Competition Crazy</li><li>Rivals, Antagonists and Getting Personal</li><li>It Is Always the Quiet Ones</li></ul><p><strong>Module 07: Dealing With Impossible People</strong></p><ul><li>Impossible People</li><li>Critical, Impossible-to-Please Impossible People</li><li>Persistently Negative Impossible People</li><li>Drama Queens</li><li>Self-Centred Impossible People</li><li>Bullies</li><li>How to Deal with Impossible People</li></ul><p><strong>Module 08: The Temper Tantrum Type</strong></p><ul><li>How to Spot a Temper Tantrum Type</li><li>How Did Temper Tantrum Types Get That Way?</li><li>How to Avoid Temper Tantrum Types</li><li>Getting Temper Tantrum Types to Act Their Age</li></ul><p>---------------------</p><p><strong>**Dealing With Difficult People</strong></p><p><em>Course Curriculum</em></p><p><strong>Module 1: Basics of Time Management</strong></p><ul><li>What is Time Management?</li><li>Importance of Time Management</li><li>What are Time Management Skills?</li><li>How to Improve Time Management Skills?</li><li>Implications of Poor Time Management</li></ul><p><strong>Module 2: Prioritize Your Time</strong></p><ul><li>Managing Time &amp; Goals</li><li>Prioritizing</li><li>Making Lists</li><li>Managing Your Lists &amp; Priorities</li><li>Getting It Done</li></ul><p><strong>Module 3: Organize Your Time</strong></p><ul><li>Scheduling</li><li>Project Schedules</li></ul><p><strong>Module 4: Using Your Time Efficiently</strong></p><ul><li>Managing Distractions</li><li>Maintaining A Healthy Rhythm</li></ul><p><strong>Module 5: Time Management in the Workplace</strong></p><ul><li>Respecting Other People's Time</li><li>Keeping Your Team Focused</li><li>Keeping Your Boss Focused</li><li>Committing to Personal Change</li></ul><p><strong>Module 6: Time Management for Students</strong></p><ul><li>Principles of Time Management for Students</li></ul><p><strong>Module 7: Time Management Software</strong></p><ul><li>The Future is Here</li><li>Project Management Software</li><li>Information Capture, Sharing, and Development Software</li><li>Collaboration Software</li><li>Personal Organization Software and To-Do List Managers</li></ul><p><strong>Module 8: Create a Value-Based Time Management Plan</strong></p><ul><li>Does the Way You Spend Your Time Truly Reflect Your Values?</li><li>Are You Mistaken About Your Priorities?</li><li>Why Aren't You Spending Time on the Important Stuff?</li><li>Live a Value-Centered Life</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Job Search Skills: Job Search Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Level 2 Award in Job Search and Interview Skills</strong> is ideal for anyone who wants to learn how to apply for the job they want.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Job Search Skills - Online Course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Professional Skills

Job Search

Job Search Skills: Job Search Skills Course

<p>The Bodyguard Training is all you need to advance your career in the relevant fields.</p><p>Enrol now to discover everything you need to know about the Bodyguard Training and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Bodyguard Training</strong> course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Bodyguard Training course:</p><p><strong>Module 01: Introduction to Bodyguard Training </strong></p><ul><li>Who Is a Bodyguard?</li><li>Roles and Responsibilities</li><li>Close Protection in the UK</li><li>What You Need to Become a Bodyguard</li><li>How to Become a Professional Bodyguard<br /><ul><li>Training Requirements</li><li>Qualities You Must Possess</li></ul></li><li>Conflict Management</li><li>Interpersonal Skills</li></ul><p><strong>Module 02: Personal Security</strong></p><ul><li>Definition of Personal Security</li><li>Responsibility for Own Security</li><li>Security Commensurate with Threat</li><li>Constant Awareness</li><li>Limiting Information</li><li>Patterns and Habits</li><li>Briefing the Principal</li><li>Home Security Advice</li></ul><p><strong>Module 03: Laws and Legislation</strong></p><ul><li>UK Licensing</li><li>The Security Industry Authority (SIA)</li><li>Standards in Training</li><li>Performance Criteria</li><li>Range Statement</li><li>Knowledge Criteria</li><li>Core Competency Training</li></ul><p><strong>Module 04: Threat Assessment and Risk Management</strong></p><ul><li>Threat Assessment</li><li>Why Do You Need Threat Assessment?</li><li>Salting the Step</li><li>Types of Threat Assessment</li><li>Threat Pyramid</li><li>Attentional Control</li><li>Profiling</li><li>Risk Assessment</li><li>Motivation of Possible Attackers</li><li>Possible Dangers</li></ul><p><strong>Module 05: Operational Planning</strong></p><ul><li>Preliminaries or Task</li><li>Ground</li><li>Situation</li><li>Mission</li><li>Execution</li><li>Service Support</li><li>Command and Signals</li><li>The Close Protection Team<br /><ul><li>Security Objectives</li></ul></li></ul><p><strong>Module 06: Behavioural Intelligence</strong></p><ul><li>Identifying the Human Danger Factor</li><li>Protective Intelligence Investigation</li><li>Intelligence Analysis</li><li>Psychological Perspectives</li><li>Identifying the Dangerous Person in a Crowd</li><li>Assessments</li></ul><p><strong>Module 07: Anti-Ambush Drills</strong></p><ul><li>Ambush Attack</li><li>Fatal Mistakes</li><li>Basic Principles</li><li>Anti-Ambush Drill Techniques<br /><ul><li>Stationary Cut-Off (Roadblock)</li><li>Defensive Tactics</li><li>Two Car Drills</li><li>Blocked Front and Rear</li><li>VIP Vehicle Disabled</li><li>Ramming</li><li>Kerb Jump</li><li>Motorcycle Attacks</li></ul></li></ul><p><strong>Module 08: Searching Techniques </strong></p><ul><li>Efficient Searching</li><li>Search Routine</li><li>Searching People</li><li>Bag Searches</li><li>Hiding Places on a Person</li><li>Effectively Searching Premises</li><li>Degrees of Premises Search</li></ul><p><strong>Module 09: On Foot Protection </strong></p><ul><li>Foot Protection</li><li>Alertness</li><li>Arc of Vision</li><li>Options to Consider in Foot Formation (Regarding Possible Threat Situations)</li><li>Body Protection Formation<br /><ul><li>Solo Bodyguard</li><li>Two-Man Team</li><li>Three-Man Team</li><li>Four-Man Team</li><li>Open Formation (Box)</li><li>Close Formation (Box)</li><li>Diamond Formation</li><li>Box Formation</li><li>Seven Man Circle Formation</li><li>Fence Line Formation Movement</li><li>Moving Between Two Buildings via Corridors or Passageways</li><li>Moving in Escalators, Malls, Office, Buildings, Airports etc.</li><li>Staircases</li><li>Lifts</li></ul></li></ul><p><strong>Module 10: Physical Intervention</strong></p><ul><li>What Is Physical Intervention?</li><li>Non-Restrictive Physical Intervention</li><li>Restrictive Physical Intervention</li><li>When Is Physical Intervention Necessary?</li><li>Physical Intervention Training</li><li>Different Types of Physical Intervention</li><li>Risks of Physical Intervention</li></ul><p><strong>Module 11: Vehicle Escort Procedures</strong></p><ul><li>General Rules</li><li>Choice of Vehicle</li><li>Safety on the Road</li><li>Two Car Drills</li><li>Speed</li><li>Convoy Control</li><li>Laying Procedure</li><li>Additional Vehicles</li><li>Communication</li></ul><p><strong>Module 12: Route Reconnaissance</strong></p><ul><li>Introduction</li><li>Security Considerations in General</li><li>Principles of Route Selection and Planning</li><li>Points of Vulnerability</li><li>Checking the Route Thoroughly</li><li>Targets at High Risk</li><li>Looking for Communication Gaps</li><li>Close Protection Drivers</li><li>Diver Training</li></ul><p><strong>Module 13: Surveillance and Basic Anti Surveillance Techniques</strong></p><ul><li>What Is Surveillance?</li><li>Observation</li><li>Levels of Awareness</li><li>Gathering and Controlling Information</li><li>Electronic Surveillance</li><li>Mobile Surveillance<br /><ul><li>Preparation</li><li>Surveillance Vehicle</li><li>Concealment Techniques</li><li>Foot Following</li></ul></li><li>The Urban Observation Post (OP)</li></ul><p><strong>Module 14: Firearms and Explosive Handling </strong></p><ul><li>How Guns Work</li><li>Shooting Techniques<br /><ul><li>Anatomy of a Sling</li><li>How to Attach a Rifle Sling</li><li>How to Adjust a Sling</li><li>Transition from a Shoulder Carry to Solid Standing Shooting Position</li></ul></li><li>Gun Safety Tips</li><li>Bomb Protection and Evacuation</li><li>Explosive Search</li><li>Improvised Explosive Devices (IEDs)</li></ul><p><strong>Module 15: Protectee Variations</strong></p><ul><li>VIP Protection</li><li>Family Protection Details<br /><ul><li>Spouse</li><li>Children to Age Twelve</li><li>Teenagers</li></ul></li></ul><p><strong>Module 16: Medical Emergency Assistance</strong></p><ul><li>Medical Emergencies</li><li>Primary Survey<br /><ul><li>Airway</li><li>Bleeding</li><li>Circulation</li><li>Shock</li></ul></li><li>Secondary Survey</li><li>Rescue Breathing Resuscitation</li><li>Control of Bleeding</li><li>Treatment for Shock</li><li>Choking</li><li>Heart Attack</li><li>Stroke</li><li>Burns</li><li>Medical Kit</li></ul><p><strong>Module 17: How COVID-19 Affected Close Protection Services</strong></p><ul><li>COVID-19 and the Guarding Industry</li><li>How Close Protection Works in Practice?</li><li>Guarantee Your Safety with Close Protection Services</li><li>Inspection in Advance</li><li>Making Advance Arrangements</li><li>Defence Responsibilities</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this <strong>Bodyguard Training</strong> course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Bodyguard Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Bodyguard Training course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Bodyguard Training Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Bodyguard Training - CPD Certified Course

<p><strong>If you want to gain a solid understanding of Job Interviewing Skills and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive course designed by expert instructors.</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course.</p><p>This premium online course ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning CPD accreditation.</p><p>With this program, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p>This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Job Interviewing Skills and allow you to accelerate your career.</p><p><strong>Our Job Interviewing Skills course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. </strong></p><p><strong>Why People Enrol this Course From One Education:</strong></p><ul><li>Eligibility for an endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The Job Interviewing Skills course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Job Interviewing Skills course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Section 1: Introduction</strong></p><ul><li>Unit 1: Course Overview</li><li>Unit 2: Sell Your Skills</li><li>Unit 3: Support Your Resume</li><li>Unit 4: Interview Format</li><li>Unit 5: What to bring to the interview</li><li>Unit 6: Practice, Practice, &amp; Practice</li></ul><p><strong>Section 2: Basic and Common Interview Questions</strong></p><ul><li>Unit 1: Tell Me About Yourself</li><li>Unit 2: Why do you want this Job</li><li>Unit 3: Why are You Leaving Your Present job</li><li>Unit 4: Why Should I Hire You</li><li>Unit 5: Where Do You See Yourself In 5 Years</li><li>Unit 6: What are Your Strengths</li><li>Unit 7: What are Your Weaknesses</li><li>Unit 8: What is Your Greatest Accomplishment</li></ul><p><strong>Section 3: Most Important Interview Tips</strong></p><ul><li>Unit 1: Score Success in the first 5 minutes</li><li>Unit 2: Talk about Numbers</li><li>Unit 3: Story Telling</li><li>Unit 4: Smile</li><li>Unit 5: Be precise</li><li>Unit 6: Understand the Job Requirement</li><li>Unit 7: Know the Names</li><li>Unit 8: Do Not Make Up the Answer</li><li>Unit 9: Understand the Questions</li><li>Unit 10: Assess Yourself Throughout the Interview</li></ul><p><strong>Section 4: Behavioral Questions</strong></p><ul><li>Unit 1: What Is Your Greatest Failure, &amp; What Did You Learn from It</li><li>Unit 2: Tell Me Time When You Had to Work with Difficult People</li><li>Unit 3: Describe a Time You Were Unable to Complete Your Work on Time and How You Handled</li><li>Unit 4: Describe a Time When You Had a Disagreement with Your Boss &amp; How You Handled It</li><li>Unit 5: Tell Me About a Successful Presentation You Gave and Why You Think It was a Hit</li><li>Unit 6: Tell Me About the Toughest Decision You Have Had to Make and The Outcome</li></ul><p><strong>Section 5: Situational or Scenario Based Questions</strong></p><ul><li>Unit 1: What Would You Do If Your Work is Criticized</li><li>Unit 2: How Would You Handle A Dissatisfied Customer</li><li>Unit 3: Your Manager Assigned You A Project with Tight Deadline, How Would You Handle It</li><li>Unit 4: What Would Be Your 90 Days Plan If You Were Hired</li><li>Unit 5: How Would You Respond to A Stressful Situation</li></ul><p><strong>Section 6: Technical Questions</strong></p><ul><li>Unit 1: What Was the Last Project You Led, And What Was Its Outcome</li><li>Unit 2: How Do You Keep Up with Innovation Within Your Field</li><li>Unit 3: How Would You Market Our Product or Brand</li><li>Unit 4: What Version of X Application Are You Running in Your Environment</li></ul><p><strong>Section 7: Compensation Related Questions</strong></p><ul><li>Unit 1: What is Your Salary Expectation</li><li>Unit 2: Bonus: Negotiation</li></ul><p><strong>Section 8: Your Turn</strong></p><ul><li>Unit 1: Ask Questions</li><li>Unit 2: Leave on a High Note</li><li>Unit 3: Saying Goodbye</li></ul><p><strong>Section 9: After the Interview</strong></p><ul><li>Unit 1: Follow Up After the Interview</li><li>Unit 2: Update your Skills and Your Resume</li><li>Unit 3: Learn from Your Mistakes</li></ul><p><strong>Section 10: Do's and Don'ts</strong></p><ul><li>Unit 1: Do's</li><li>Unit 2: Don'ts</li><li>Unit 3: Don't Give Up</li></ul><p><strong>How is the Course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £109</strong></li><li><strong>International: £109 + £10 (postal charge) = £119</strong></li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in the relevant fields and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this course. <strong>Anyone and everyone</strong> can take this course.</p><p>The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work.</p><p>Enrol now and take your career to the next step with One Education.</p>
                        </div>

Job Interviewing Skills Course

<p><strong>The Office &amp; Administrative Skills Training course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a professional certificate after completing the course. Enrol now for a limited-time discounted price.</strong></p><p>Like all the courses of One Education, this Office &amp; Administrative Skills Training course too is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very quickly.</p><p>We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.</p><p>Our expert instructors are always available to answer all your questions and make your learning experience exquisite.</p><p><strong>Why People Love And Enrol In This Course From One Education</strong></p><ul><li>24/7 access to the course for 12 months</li><li>Study at your own pace</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient assessment and instant results</li></ul><p>Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.</p><p>Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Office &amp; Administrative Skills Training.</p><p>The certification that you will receive upon completing this course will help to boost your resume and will help you stand out among your peers in the competitive job market.Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. <strong>Enrol now!</strong></p><p><strong>Course Curriculum</strong></p><p>This course is designed with the following modules:</p><p><strong>Module 1: Personal Assistant</strong></p><ul><li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li><li>Being an Effective Gatekeeper</li><li>Organizational Skills</li><li>Confidentiality Guidelines</li><li>Special Tasks</li></ul><p><strong>Module 2: Admin Support</strong></p><ul><li>Getting Organized</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li></ul><p><strong>Module 3: Administrative Management</strong></p><ul><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder</li><li>Organizing Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li></ul><p><strong>Module 4: Organisational Skills</strong></p><ul><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organization in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organizing Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li></ul><p><strong>Module 5: Telephone Etiquette</strong></p><ul><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul><p><strong>Module 6: Business Writing</strong></p><ul><li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Writing Proposals</li><li>Writing Reports</li><li>Other Types of Documents</li><li>Proofreading and Finishing</li></ul><p><strong>Module 7: Time Management</strong></p><ul><li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organizing Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul><p><strong>Module 8: Body Language and Effective Communication</strong></p><ul><li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul><p><strong>Module 9: Meeting Management</strong></p><ul><li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul><p><strong>Module 10: Microsoft Excel</strong></p><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul><p><strong>Module 11: PowerPoint Basic</strong></p><ul><li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul><p><strong>Method of Assessment</strong></p><p>To assess your learning of this office administration skills course, you have to participate in an automated multiple-choice question exam. Upon successful completion, you'll be qualified for certificates on Office &amp; Administrative Skills Training.</p><p>Also, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in this field and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this Office &amp; Administrative Skills Training. Anyone and everyone can take this course.</p><p>This is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and to be over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Office &amp; Administrative Skills Training will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This course also increases your competency to be eligible for promotions at work.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Accredited Certification from One Education</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

Office & Administrative Skills Course

<p>The relevant industry experts developed this <strong>Job Search Skills Training </strong>course.</p><p>Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this <strong>Job Search Skills Training</strong> course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview.</p><p>The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this <strong>Job Search Skills Training</strong> course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Job Search Skills Training</strong> course, the learner will be able to:</p><ul><li>Learn how to identify achievable job goals.</li><li>Gain a thorough understanding of the key qualities required for employment from an employer's perspective.</li><li>Know the different types of CVs and cover letters used to apply for jobs.</li><li>Know how to identify suitable job opportunities and apply for them.</li><li>Understand how to prepare for an interview.</li><li>Understand how to conduct yourself in an interview situation.</li><li>Know how to reflect on your own performance following an interview situation.</li></ul><p><strong>Why Choose Job Search Skills Training Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Job Search Skills Training Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong><em>***Job Search Skills Training Bundle Course</em></strong></p><ul><li><strong>Course 01: </strong>Job Search Skills Training</li><li><strong>Course 02:</strong> Level 4 Time Management Course</li><li><strong>Course 03:</strong> Communication Skills Course</li></ul><p><strong>***<em>Other Benefits of Job Search Skills Training</em><em> Bundle Course</em></strong></p><ul><li><strong>Free 3 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><em>Course Curriculum</em></p><p><strong>Module 01: Preparing to Achieve Own Job Goals</strong></p><ul><li>Understand how to identify achievable job goals</li><li>Understand the key qualities required for employment from an employer perspective</li><li>Be able to identify own employability skills</li></ul><p><strong>Module 02: Promoting Yourself and Preparing for a Job Interview</strong></p><ul><li>Know the different types of CV and cover letter used to apply for jobs</li><li>Understand where and how to search for jobs</li><li>Be able to identify suitable job opportunities and apply for them</li><li>Understand how to prepare for an interview</li><li>Be able to conduct self in an interview situation</li><li>Be able to reflect on own performance following an interview situation</li></ul><p>---------------------</p><p><strong>**Level 4 Time Management Course<br /></strong></p><p><em>Course Curriculum</em></p><p><strong>Module 1: Basics of Time Management</strong></p><ul><li>What is Time Management?</li><li>Importance of Time Management</li><li>What are Time Management Skills?</li><li>How to Improve Time Management Skills?</li><li>Implications of Poor Time Management</li></ul><p><strong>Module 2: Prioritize Your Time</strong></p><ul><li>Managing Time &amp; Goals</li><li>Prioritizing</li><li>Making Lists</li><li>Managing Your Lists &amp; Priorities</li><li>Getting It Done</li></ul><p><strong>Module 3: Organize Your Time</strong></p><ul><li>Scheduling</li><li>Project Schedules</li></ul><p><strong>Module 4: Using Your Time Efficiently</strong></p><ul><li>Managing Distractions</li><li>Maintaining A Healthy Rhythm</li></ul><p><strong>Module 5: Time Management in the Workplace</strong></p><ul><li>Respecting Other People's Time</li><li>Keeping Your Team Focused</li><li>Keeping Your Boss Focused</li><li>Committing to Personal Change</li></ul><p><strong>Module 6: Time Management for Students</strong></p><ul><li>Principles of Time Management for Students</li></ul><p><strong>Module 7: Time Management Software</strong></p><ul><li>The Future is Here</li><li>Project Management Software</li><li>Information Capture, Sharing, and Development Software</li><li>Collaboration Software</li><li>Personal Organization Software and To-Do List Managers</li></ul><p><strong>Module 8: Create a Value-Based Time Management Plan</strong></p><ul><li>Does the Way You Spend Your Time Truly Reflect Your Values?</li><li>Are You Mistaken About Your Priorities?</li><li>Why Aren't You Spending Time on the Important Stuff?</li><li>Live a Value-Centered Life</li></ul><p>---------------------</p><p><strong>**Communication Skills Course<br /></strong></p><p><em>Course Curriculum</em></p><p><strong>Module 1: Introduction to Communication</strong></p><ul><li>What is Communication?</li><li>Important Elements of Communication</li><li>Steps of Communication</li><li>History of Communication</li><li>Communication Purpose</li><li>Communication Challenges and Criticism</li><li>Communication Rights &amp; Responsibility</li></ul><p><strong>Module 2: The Communication Skills</strong></p><ul><li>What are Communication Skills?</li><li>Communication Skills Examples</li><li>How to Improve Communication Skills?</li><li>Workplace Communication Relationships</li></ul><p><strong>Module 3: Different Types of Communication </strong></p><ul><li>What is Intrapersonal Communication?</li><li>What is Interpersonal Communication?</li><li>What is Small-Group Communication?</li><li>What is Public Communication or Public Speaking?</li><li>What is Mass Communication?</li><li>What is Non-Verbal Communication?</li></ul><p><strong>Module 4: Different Methods of Communication</strong></p><ul><li>Listening</li><li>Speaking</li><li>Reading</li><li>Writing</li></ul><p><strong>Module 5: Styles of Communication</strong></p><ul><li>Passive Style</li><li>Aggressive Style</li><li>Passive-aggressive Style</li><li>Assertive Style</li><li>Strategies for Developing Assertive Communication</li><li>Communication Styles &amp; Connection</li></ul><p><strong>Module 6: Barriers to Communication</strong></p><ul><li>How the Minds Work</li><li>Sender's Behavior</li><li>Receiver's Behavior</li><li>Process of Overcoming Barriers</li></ul><p><strong>Module 7: Assessing Communication Competence: Relevant Criteria</strong></p><ul><li>What is Adaptability?</li><li>What is Conversational Involvement?</li><li>What is Conversational Management?</li><li>What is Empathy?</li><li>What is Effectiveness?</li><li>What is Appropriateness?</li><li>Self-Perceived Communication Competence Scale (SPCC)</li></ul><p><strong>Module 8: Seven Actions for Effective Communication</strong></p><ul><li>Listen Carefully and Responsively</li><li>Explain Your Conversational Intent and Invite Consent</li><li>Express Yourself More Clearly and Completely</li><li>Translate Other's Complaints and Criticisms Into Specific Requests</li><li>Ask Questions More 'Open' and More Creatively</li><li>Express More Appreciation</li><li>Make Better Communication an Important Part of Your Daily Life</li></ul><p><strong>Module 9:</strong><strong>Do's and Don'ts of Effective Communication</strong></p><ul><li>Things That Can be Done for Effective Communication</li><li>Things That Should Avoid for Effective Communication</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Job Search Skills Training</strong><strong> Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Level 2 Award in Job Search and Interview Skills</strong> is ideal for anyone who wants to learn how to apply for the job they want.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this <strong>Job Search Skills Training</strong> Course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Trainers Course

Job Search Skills Training

<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The English Spelling, Punctuation, and Grammar is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It&#39;s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This English Spelling, Punctuation, and Grammar course consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
</div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn about the basics of English grammar</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Get familiar with the structure of sentence with examples </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn about punctuation and capitalisation </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">You&#39;ll also learn about spelling and question</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Know the common mistakes and the ways to improve them</span>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">



</div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Why Choose this Course?</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Earn a digital Certificate upon successful completion.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Study in your own time, at your own pace, through your computer tablet or mobile device </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Benefit from instant feedback through mock exams and multiple-choice assessments </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Get 24/7 help or advice from our email and live chat teams </span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Full tutor support on weekdays</span>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Course Design</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This English Spelling, Punctuation, and Grammar course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">&nbsp;</span><span fr-original-style="" style="box-sizing: border-box;">We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The experts will teach you through a combination of:</span></p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Online study materials</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Mock exams</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Multiple-choice assessment</span>
</li>
</ul>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Certificate of Achievement
</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for onl</span><span fr-original-style="" style="box-sizing: border-box;">y </span><span fr-original-style="" style="box-sizing: border-box;">&pound;99.</span> <span fr-original-style="" style="box-sizing: border-box;">Please note that overseas students may be charged an additional &pound;10 for postage.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate from Janets</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of &pound;9.99 and PDF Certificate at &pound;4.99.</span></p></div></div></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Endorsement
</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;"> Method of Assessment
</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Why study this course</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You will learn everything that is needed regarding English Spelling, Punctuation, and Grammar. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one.</span></p></div></div></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This is one of the best English spelling courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don&#39;t have to worry about the quality.</span></p></div></div></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.</span></p></div></div></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Career Path</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Training offered by the education management course could potentially benefit a range of roles, but would particularly enhance careers in-</span></p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">English Teacher</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Proofreader</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Content writer</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Editor</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Other related expert roles</span>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
</div><div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;">
                                    </h3></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">
                                </div>
                            </div>
                        </div>

Janets

English Language Teaching

Certificate in Further Education & Training (Cert Ed)

English for Academic Purposes (EAP)

Certificate in Advanced English (CAE)

General English

English Spelling, Punctuation, and Grammar

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

Service Helpdesk & Technical Support Course

<span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Want to learn from someone who&rsquo;s been in your shoes just 5yrs ago? I was once where you are now, and I&#39;ve made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. &nbsp;Get the basics right from the start so you don&#39;t make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.</p><span data-canva-clipboard="ewAiAGEAIgA6ADUALAAiAGgAIgA6ACIAdwB3AHcALgBjAGEAbgB2AGEALgBjAG8AbQAiACwAIgBjACIAOgAiAEQAQQBHAE4ARQBIAGEAMAA3ADAAdwAiACwAIgBpACIAOgAiAFEAVgAwAG4AMgBDAHQAawBXAFQAcABpAEQAQgA4AFEAOABlAFMAcgBtAEEAIgAsACIAYgAiADoAMQA3ADIAMgA5ADMAMgA2ADcANQA2ADIANgAsACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAWwB7ACIAQQAiADoAMQAxADcAMQAuADYAOQAwADMANwA5ADYAMgAyADEAOAAxACwAIgBCACIAOgA2ADcAMgAuADgANwAyADIAMQAxADQAOQA1ADQAOAA0ADkALAAiAEQAIgA6ADEAMAA0ADAALgA2ADgAOQA4ADYAOAA1ADYANAAxADEAOAA4ACwAIgBDACIAOgA0ADkAMQAuADkANAA2ADIANgA2ADQAMAAxADgAOQAyADcAMwAsACIAQQA/ACIAOgAiAEsAIgAsACIAYQAiADoAewAiAEEAIgA6AFsAewAiAEEAPwAiADoAIgBCACIALAAiAEEAIgA6ADkANgA1AH0ALAB7ACIAQQA/ACIAOgAiAEEAIgAsACIAQQAiADoAIgBXAGgAYQB0ABkgcwAgAGkAbgBjAGwAdQBkAGUAZAA/AFwAbgAtACAANgAgAHQAZQBhAGMAaABpAG4AZwAgAHMAZQBzAHMAaQBvAG4AcwAgACgAMQBoAHIAKQAgAGMAbwB2AGUAcgBpAG4AZwA6ACAAcwB5AHMAdABlAG0AcwAsACAAbQBhAHIAawBlAHQAaQBuAGcALAAgAGYAaQBuAGEAbgBjAGUAcwAgAGEAbgBkACAAYgBvAHUAbgBkAGEAcgBpAGUAcwBcAG4ALQAgADYAIABpAG0AcABsAGUAbQBlAG4AdABhAHQAaQBvAG4AIABzAGUAcwBzAGkAbwBuAHMAIAAoADEAaAByACkAIAB3AGgAZQByAGUAIAB5AG8AdQAgAGgAYQB2AGUAIABhACAAYwBoAGEAbgBjAGUAIAB0AG8AIABhAHMAawAgAG0AZQAgAHEAdQBlAHMAdABpAG8AbgBzACwAIABsAGUAYQByAG4AIABmAHIAbwBtACAAeQBvAHUAcgAgAHAAZQBlAHIAcwAsACAAZwBlAHQAIABhAGMAYwBvAHUAbgB0AGEAYgBpAGwAaQB0AHkAIABhAG4AZAAgAGMAbwBuAHMAbwBsAGkAZABhAHQAZQAgAHkAbwB1AHIAIABsAGUAYQByAG4AaQBuAGcALgBcAG4ALQAgAEEAbABsACAAcwBlAHMAcwBpAG8AbgBzACAAdABvACAAYgBlACAAcgBlAGMAbwByAGQAZQBkACAAYQBuAGQAIABhAGMAYwBlAHMAcwBpAGIAbABlACAAdABvACAAcABhAHIAdABpAGMAaQBwAGEAbgB0AHMALgBcAG4ALQAgAEEAYwBjAGUAcwBzACAAdABvACAAYQAgAHAAcgBpAHYAYQB0AGUAIABGAEIAIABnAHIAbwB1AHAAIAB3AGgAZQByAGUAIABJACAAdwBpAGwAbAAgAGIAZQAgAGwAaQB2AGUAIABlAGEAYwBoACAAdwBlAGUAawAgAHQAbwAgAGEAbgBzAHcAZQByACAAcQB1AGUAcwB0AGkAbwBuAHMAXABuAC0AIABNAGEAcwB0AGUAcgBtAGkAbgBkACAAdwBoAGkAYwBoACAAdwBpAGwAbAAgAG4AbwB0ACAAYgBlACAAdABoAGkAcwAgAGcAbwBvAGQAIAB2AGEAbAB1AGUAIABlAHYAZQByACAAYQBnAGEAaQBuAFwAbgAtACAAQQBjAGMAZQBzAHMAIAB0AG8AIABkAGkAcwBjAG8AdQBuAHQAZQBkACAAMQAyADEAIABtAGUAbgB0AG8AcgAgAHMAZQBzAHMAaQBvAG4AcwAgAGEAdAAgAGUAbgBkACAAbwBmACAAcAByAG8AZwByAGEAbQBtAGUALgAiAH0ALAB7ACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAMgA1ADkAfQAsAHsAIgBBAD8AIgA6ACIAQQAiACwAIgBBACIAOgAiAFwAbgAiAH0AXQAsACIAQgAiADoAWwB7ACIAQQA/ACIAOgAiAEEAIgAsACIAQQAiADoAewAiAGYAbwBuAHQALQBzAGkAegBlACIAOgB7ACIAQgAiADoAIgA0ADAALgAwACIAfQAsACIAZgBvAG4AdAAtAGYAYQBtAGkAbAB5ACIAOgB7ACIAQgAiADoAIgBZAEEARgBjAGYAcgBnAGwAcABWAEEALAAwACIAfQAsACIAZgBvAG4AdAAtAHcAZQBpAGcAaAB0ACIAOgB7ACIAQgAiADoAIgBuAG8AcgBtAGEAbAAiAH0ALAAiAGYAbwBuAHQALQBzAHQAeQBsAGUAIgA6AHsAIgBCACIAOgAiAG4AbwByAG0AYQBsACIAfQAsACIAdABlAHgAdAAtAGEAbABpAGcAbgAiADoAewAiAEIAIgA6ACIAYwBlAG4AdABlAHIAIgB9ACwAIgBjAG8AbABvAHIAIgA6AHsAIgBCACIAOgAiACMAMAAwADAAMAAwADAAIgB9AH0AfQAsAHsAIgBBAD8AIgA6ACIAQgAiACwAIgBBACIAOgAxADcANAAxAH0ALAB7ACIAQQA/ACIAOgAiAEEAIgAsACIAQQAiADoAewAiAGYAbwBuAHQALQBzAGkAegBlACIAOgB7AH0ALAAiAGYAbwBuAHQALQBmAGEAbQBpAGwAeQAiADoAewB9ACwAIgBmAG8AbgB0AC0AdwBlAGkAZwBoAHQAIgA6AHsAfQAsACIAZgBvAG4AdAAtAHMAdAB5AGwAZQAiADoAewB9ACwAIgB0AGUAeAB0AC0AYQBsAGkAZwBuACIAOgB7AH0ALAAiAGMAbwBsAG8AcgAiADoAewB9AH0AfQBdAH0ALAAiAGIAIgA6AHsAIgBBACIAOgBbADEANwAsADcAMQAsADEAMQAsADYAOAAsADYAOQAsADEANQAsADYAMgAsADcAMgAsADEAMAAsADUAOAAsADYANABdAH0ALAAiAGQAIgA6ACIAQQAiACwAIgBlACIAOgAxADIAOAA2AC4AMQA5ADYAMgA0ADMAOQA4ADEANwA5ADkANgAsACIAZgAiADoANgAwADgALAAiAGcAIgA6AGYAYQBsAHMAZQAsACIAaAAiADoAIgBBACIAfQBdACwAIgBCACIAOgAyADQAOAAwACwAIgBDACIAOgAxADcANAA4AH0A" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What&rsquo;s included?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- All sessions to be recorded and accessible to participants.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to a private FB group where I will be live each week to answer questions&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Mastermind which will not be this good value ever again&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to discounted 121 mentor sessions at end of programme.</p>

Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?
Want to learn from someone who’s been in your shoes just 5yrs ago? I was once where you are now, and I've made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. Get the basics right from the start so you don't make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.
What’s included? 
- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries 
- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning. 
- All sessions to be recorded and accessible to participants. 
- Access to a private FB group where I will be live each week to answer questions 
- Mastermind which will not be this good value ever again 
- Access to discounted 121 mentor sessions at end of programme.

Homeopathic Harmony

As a qualified homeopath of 5yrs, I've put together a brilliant offer for newly-qualified homeopaths who know all about remedies but almost nothing about running a successful, busy homeopathy practice. 

Very limited spaces, and the last time it will be this cheap before prices go up. 

You'll get a mix of group learning and direct access to me (learning from my mistakes so you don't have to waste time and money on making the same!). 

Beginner to Boss

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<p>ð Unlock the Power of Strategic Human Resource Leadership ð</p><p> </p><p>Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces.</p><p> </p><p>ð What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience.</p><p>ð Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team.</p><p>ð Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success.</p><p>ï¸ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization.</p><p>ð¤ Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team.</p><p>ð Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance.</p><p>ð The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader.</p><p>â Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies.</p><p>ð ï¸ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement.</p><p>ð¬ Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes.</p><p>Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits!</p><p> </p><p>Enroll today and start your journey toward becoming a Strategic HR Leader! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Advanced People Management</h4><div><div><ul><li><div>
<span></span><h5>
Culture of Fairness</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Welcoming New Starters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering Performance Evaluations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How To Be A Great Listener</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Stupid Things NOT To Say To Your Team</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Team Made A Mistake</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering Crucial Conversations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
When to Fire Someone</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock the Power of Strategic Human Resource Leadership ð
 
Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces.
 
ð What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience.
ð Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team.
ð Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success.
ï¸ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization.
ð¤ Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team.
ð Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance.
ð The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader.
â Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies.
ð ï¸ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement.
ð¬ Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes.
Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits!
 
Enroll today and start your journey toward becoming a Strategic HR Leader! ðâ¨

Course Curriculum
Advanced People Management
Culture of Fairness

00:00
Welcoming New Starters

00:00
Mastering Performance Evaluations

00:00
How To Be A Great Listener

00:00
Stupid Things NOT To Say To Your Team

00:00
Your Team Made A Mistake

00:00
Mastering Crucial Conversations

00:00
When to Fire Someone

00:00

Compete High

Learning & Development

HR Management

HR (Human Resources)

Leadership Skills

Leadership Development

Human Resources Management

Strategic Human Resource Leadership

<p>Mistakes will happen and the key is how you handle the situation when a mistake happen. Discover eight tips for working through service mistakes and ten customer service mistakes you can avoid. Understand the five service mistakes organizations should avoid.</p><h3>Learning Objectives</h3><p>Apply eight tips for working through service mistakes, Implement ten service mistakes you can avoid in order to keep customers loyal</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Service Mistakes

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Employees, managers and directors should all have a good understanding of the threat posed by
 cyber-attacks and the importance of guarding against data breaches.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This short course will explain why cyber attacks and data breaches happen and provide practical
 advice on how to set up effective defences.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;First, the course will identify potential &#39;cyber threat actors&#39; who initiate cybercrime, along with
 looking at the main motivations behind cyber-attacks on individuals and organisations.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;On a more practical level, you&#39;ll learn how to recognise and deal effectively with phishing attempts.
 The course will highlight the importance of keeping passwords secure and cover security for devices,
 such as smartphones, laptops, tablets or desktop computers.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;You&#39;ll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;Finally, we&#39;ll underline the importance of cooperation and show how working closely together helps
 overcome a wide range of cybersecurity issues
</p>

BAB Business Group

Employees, managers and directors should all have a good understanding of the threat posed by
cyber-attacks and the importance of guarding against data breaches.
This short course will explain why cyber attacks and data breaches happen and provide practical
advice on how to set up effective defences.
First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with
looking at the main motivations behind cyber-attacks on individuals and organisations.
On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts.
The course will highlight the importance of keeping passwords secure and cover security for devices,
such as smartphones, laptops, tablets or desktop computers.
You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.
Finally, we'll underline the importance of cooperation and show how working closely together helps
overcome a wide range of cybersecurity issues

Cyber Security-CPD & IIRSM Approved

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Effective Communication Skills for Technical People has been specially designed to help learners gain a good command of Effective Communication Skills for Technical People, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Effective Communication Skills for Technical People, you will gain both practical and theoretical understanding of Effective Communication Skills for Technical People that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> INTRODUCTION AND OVERVIEW</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Communication Skills For Technical People: Course Teaser</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>2 Jenn Flaa's Bio</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>INPUTS &amp; OUTPUTS</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>3 How Communication Skills Can Help You Survive A Layoff</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>4 The #1 Mistake You Are Making Right Now</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 The 3 Tools You Need to Fix Your Mistake</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>6 The #1 Mistake You Make Talking 1 On 1</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>7 Be Psychic! Predicting Your Audience</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>8 Getting What You Need in 15 Minutes or Less</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>VERBAL COMMUNICATION</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>9 How Chit Chat Can Save Your Job</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>10 Chatting Up The Boss</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>11 The #1 Mistake You Are Making in Hallway Conversations</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>12 Potty Mouth - Dealing with Bathroom Bound Conversations</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>13 The Top 6 Ways Verbal Communications Go Bad for Techies</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>SUMMARIZING</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>14 The #1 Skill You Must Have To Succeed In Tech</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>MEETING COMMUNICATION</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>15 What Your Boss Expects You To Know About How To Behave In Meetings</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>16 The 3 Biggest Mistakes You Are Making In Meetings</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>REPORTS</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>17 Unleash Your Inner Genius With This Report Template</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>18 Manager Asked For A Report; What Was Sent Will Shock You</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>19 The Hidden Power Behind Reporting Your 'Issues'</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>20 The One Report That Will Silently Sabotage All Your Relationships</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>21 Charts &amp; Graphs - A Quick Look at Project Reports</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>DEEP DIVE</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>22 Bad Examples You've Got To See To Believe</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>23 Interpreting Project Data</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>24 Using Bugs To Guide You</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>25 Using Project Data To Win an Argument</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>WRAP UP</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>26 3 Quick Tips That Will Keep You Sane</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>27 10% To Remember</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Additional materials</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Additional materials</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Meeting Skills

IT Skills

Business Communication Skills

Communication Skills

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Effective Communication Skills for Technical People

<p>ð Unlock Your Career Potential with 'The Complete Job Interviewing Skills Masterclass' ð</p><p>Are you ready to transform your job interview game and land the career of your dreams? Introducing our comprehensive online course, designed to equip you with the skills and strategies needed to excel in every aspect of the job interview process.</p><p> </p><p>ð <strong>Curriculum Highlights:</strong></p><p><strong>1. Introduction to Career Hacking and Job Interview</strong></p><ul><li>Understand the art of career hacking</li><li>Learn the secrets to standing out in a competitive job market</li></ul><p><strong>2. The Complete Resume</strong></p><ul><li>Craft a compelling resume that gets noticed</li><li>Showcase your achievements and skills effectively</li></ul><p><strong>3. Job Search</strong></p><ul><li>Navigate job boards and company websites like a pro</li><li>Discover hidden job opportunities in the market</li></ul><p><strong>4. Mastering Technology for Job Search</strong></p><ul><li>Leverage the latest tools and platforms for a successful job hunt</li><li>Optimize your online presence to attract recruiters</li></ul><p><strong>5. Interview Preparation Hacks</strong></p><ul><li>Develop a customized interview preparation plan</li><li>Overcome nerves and present your best self on the big day</li></ul><p><strong>6. Interview Etiquette</strong></p><ul><li>Master the art of professional communication</li><li>Navigate tricky situations with confidence and grace</li></ul><p><strong>7. Ace Interview Questions</strong></p><ul><li>Analyze and respond to common interview questions</li><li>Craft impactful answers that leave a lasting impression</li></ul><p><strong>8. Advanced Techniques to Answer Questions</strong></p><ul><li>Handle challenging questions with finesse</li><li>Showcase your problem-solving and critical thinking skills</li></ul><p><strong>9. Turning the Tables</strong></p><ul><li>Learn how to ask the right questions during the interview</li><li>Position yourself as the ideal candidate for the role</li></ul><p> </p><p>ð <strong>What You'll Gain:</strong></p><ul><li>Confidence to tackle any job interview</li><li>Strategies to stand out in a competitive job market</li><li>Skills to effectively navigate modern job search techniques</li><li>Expert-level interview etiquette and communication skills</li></ul><p> </p><p>ð¼ <strong>Who Is This Course For?</strong></p><ul><li>Job seekers looking to level up their interview skills</li><li>Recent graduates entering the job market</li><li>Professionals seeking career advancement opportunities</li></ul><p> </p><p>Don't let the fear of interviews hold you back! Enroll now in 'The Complete Job Interviewing Skills Masterclass' and take the first step toward unlocking the doors to your dream career. Your success story starts here!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Introduction to Career Hacking and Job Interview</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Recruitment and Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Understanding Job Adverts</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Practical - Extracting Information from Job Advert</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
The Complete Resume</h4><div><div><ul><li><div>
<span></span><h5>
Resume Writing CV Writing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Practical - CV Writing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Canva CV and Video CV Tutorial</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Resume CV writing difference between Fresher vs Experienced Job Seekers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Cover Letter</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Resume and Cover Letter Proofreading Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Job Search</h4><div><div><ul><li><div>
<span></span><h5>
Jobscan Resume Scanner Tutorial</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Job Hunting Methods</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Job Search through Informational Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Building Network</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Mastering Technology for Job Search</h4><div><div><ul><li><div>
<span></span><h5>
Leveraging Technology for Job Search</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Boolean Technology for Job Search</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Use LinkedIn like a Pro</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Monster Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Dice Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Interview Preparation Hacks</h4><div><div><ul><li><div>
<span></span><h5>
Research the Company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Glassdoor Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Handling Interview Flutter</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
ABCDEF Solution for Pre-Interview Anxiety</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Body Language and Non-Verbal Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Interview Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Face-to-Face Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Video Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Telephone Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Ace Interview Questions</h4><div><div><ul><li><div>
<span></span><h5>
What to Bring at a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What NOT to Bring at a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What NOT to Say</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about yourself</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why do you want this job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about your strengths</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about your weaknesses</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What is your work style</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why are you leaving your present job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What did you like least about your last job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What do you think of your previous boss</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What's your ideal company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why do you want to work at this company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why should we hire you</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Where do you see yourself in next five years</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How do you deal with people who irritate you at work</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How did you handle a mistake</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How do you handle disagreement with supervisor</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
One thing you wouldn't want me to know</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sell me this pen</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What if you can't answer a question</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Handling Slip of Tongue during a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced Techniques to Answer Questions</h4><div><div><ul><li><div>
<span></span><h5>
Finding answers using SWOT Analysis</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Finding Answers Using the BCG Analysis</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Turning the Tables</h4><div><div><ul><li><div>
<span></span><h5>
Do you have any questions for us</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What are your salary expectations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock Your Career Potential with 'The Complete Job Interviewing Skills Masterclass' ð
Are you ready to transform your job interview game and land the career of your dreams? Introducing our comprehensive online course, designed to equip you with the skills and strategies needed to excel in every aspect of the job interview process.
 
ð Curriculum Highlights:
1. Introduction to Career Hacking and Job Interview
Understand the art of career hacking
Learn the secrets to standing out in a competitive job market
2. The Complete Resume
Craft a compelling resume that gets noticed
Showcase your achievements and skills effectively
3. Job Search
Navigate job boards and company websites like a pro
Discover hidden job opportunities in the market
4. Mastering Technology for Job Search
Leverage the latest tools and platforms for a successful job hunt
Optimize your online presence to attract recruiters
5. Interview Preparation Hacks
Develop a customized interview preparation plan
Overcome nerves and present your best self on the big day
6. Interview Etiquette
Master the art of professional communication
Navigate tricky situations with confidence and grace
7. Ace Interview Questions
Analyze and respond to common interview questions
Craft impactful answers that leave a lasting impression
8. Advanced Techniques to Answer Questions
Handle challenging questions with finesse
Showcase your problem-solving and critical thinking skills
9. Turning the Tables
Learn how to ask the right questions during the interview
Position yourself as the ideal candidate for the role
 
ð What You'll Gain:
Confidence to tackle any job interview
Strategies to stand out in a competitive job market
Skills to effectively navigate modern job search techniques
Expert-level interview etiquette and communication skills
 
ð¼ Who Is This Course For?
Job seekers looking to level up their interview skills
Recent graduates entering the job market
Professionals seeking career advancement opportunities
 
Don't let the fear of interviews hold you back! Enroll now in 'The Complete Job Interviewing Skills Masterclass' and take the first step toward unlocking the doors to your dream career. Your success story starts here!

Course Curriculum
Introduction to Career Hacking and Job Interview
Introduction to Recruitment and Interview

00:00
Understanding Job Adverts

00:00
Practical - Extracting Information from Job Advert

00:00
The Complete Resume
Resume Writing CV Writing

00:00
Practical - CV Writing

00:00
Canva CV and Video CV Tutorial

00:00
Resume CV writing difference between Fresher vs Experienced Job Seekers

00:00
Cover Letter

00:00
Resume and Cover Letter Proofreading Techniques

00:00
Job Search
Jobscan Resume Scanner Tutorial

00:00
Job Hunting Methods

00:00
Job Search through Informational Interview

00:00
Building Network

00:00
Mastering Technology for Job Search
Leveraging Technology for Job Search

00:00
Boolean Technology for Job Search

00:00
Use LinkedIn like a Pro

00:00
Monster Masterclass

00:00
Dice Masterclass

00:00
Interview Preparation Hacks
Research the Company

00:00
Glassdoor Masterclass

00:00
Handling Interview Flutter

00:00
ABCDEF Solution for Pre-Interview Anxiety

00:00
Body Language and Non-Verbal Communication

00:00
Interview Etiquette
Face-to-Face Interview Etiquette

00:00
Video Interview Etiquette

00:00
Telephone Interview Etiquette

00:00
Ace Interview Questions
What to Bring at a Job Interview

00:00
What NOT to Bring at a Job Interview

00:00
What NOT to Say

00:00
Tell us about yourself

00:00
Why do you want this job

00:00
Tell us about your strengths

00:00
Tell us about your weaknesses

00:00
What is your work style

00:00
Why are you leaving your present job

00:00
What did you like least about your last job

00:00
What do you think of your previous boss

00:00
What's your ideal company

00:00
Why do you want to work at this company

00:00
Why should we hire you

00:00
Where do you see yourself in next five years

00:00
How do you deal with people who irritate you at work

00:00
How did you handle a mistake

00:00
How do you handle disagreement with supervisor

00:00
One thing you wouldn't want me to know

00:00
Sell me this pen

00:00
What if you can't answer a question

00:00
Handling Slip of Tongue during a Job Interview

00:00
Advanced Techniques to Answer Questions
Finding answers using SWOT Analysis

00:00
Finding Answers Using the BCG Analysis

00:00
Turning the Tables
Do you have any questions for us

00:00
What are your salary expectations

00:00

Interview Preparation

Interviewing Skills

Resume & CV Writing

Interview Skills

The Complete Job Interviewing Skills Masterclass

Ipswich

<p>Explore the world of Zenjangle Doodling with Alison on her online course. &nbsp;Zenjangle doodling is easy-to-learn, relaxing, and fun and it allows you the freedom to create&nbsp; beautiful&nbsp; images by drawing structured patterns that are a combination of dots, lines, and simple curves. These simple stokes&nbsp; create beautiful patterns and all you need is a pen and a piece of paper to have a go. You don't need to think about what a Zenjangle is going to look like to draw it, you just need to follow the simple steps, there is no right or wrong way to Zenjangle and every mark made is meant to be, if you feel you have made a mistake use them as inspiration to create your own version of the patterns. In&nbsp;&nbsp; Zenjangling every mark made is your own personal take on&nbsp; making the patterns and traditional it made by using fine liners and not pencil so there is no rubbing out.</p>
<p>Zenjangling is like doodling it has no meaning to it, all your&nbsp; focus is on the induvial stokes you are making to make up your beautiful Zenjangle piece of art.</p>
<p>If you like the sound of that then the course is perfect for you and comes with everything you need to get started from pens and paper to special tools like stencils which are used in the course. The course is made up of <strong>16 modules</strong>, with which you will learn the <strong>16 Zenjangle patterns </strong>and then how to create your own artwork using the activities in each of the modules. Throughout the <strong>16 modules </strong>you will learn the benefits to this style of doodling, learn how to use the patterns in different&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; templates, how to make tessellation and mandalas to take your doodling further to get your creating juices flowing. Once you start you will find that you cannot stop creating new patterns, it is such a great way to relax and unwind.</p>
<p>&nbsp;</p>

The Craft Loft

Drawing

Zenjangle doodling is easy-to-learn, relaxing, and fun and it allows you the freedom to create  beautiful  images by drawing structured patterns that are a combination of dots, lines, and simple curves.

Zenjangle Doodling with Alison

General admission

Zenjangle Doodling online course with an additional Zentangle Project book added to your materials provided with this course 

<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>By enroling in Communication Skills for Technical People, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Communication Skills for Technical People course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Communication Skills for Technical People course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Communication Skills for Technical People Program.</span></p><p><span>So enrol in our Communication Skills for Technical People course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2><b>Description</b>
</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Enroling in this Communication Skills for Technical People course can improve your Communication Skills for Technical People perspective, regardless of your skill levels in the Communication Skills for Technical People topics you want to master. If you're already a Communication Skills for Technical People expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Communication Skills for Technical People insights that will help you make the most of your time. This Communication Skills for Technical People course will act as a guide for you if you've ever wished to excel at Communication Skills for Technical People.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Us?</h2>		</div>
				</div>
				<div>
				<div>
							<ul><li><span>After successfully completing the Communication Skills for Technical People Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Communication Skills for Technical People learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Communication Skills for Technical People course at your own pace.</span></li><li><span>Study for the Communication Skills for Technical People course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Who Is This Course For?</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Communication Skills for Technical People course is a great place to start if you're looking to start a new career in Communication Skills for Technical People field. This training is for anyone interested in gaining in-demand Communication Skills for Technical People proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The Communication Skills for Technical People course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Communication Skills for Technical People, without any fuss.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Communication Skills for Technical People training will assist you develop your Communication Skills for Technical People ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Communication Skills for Technical People professional story and personalise your path to a new career. Furthermore, developing this Communication Skills for Technical People skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">INTRODUCTION AND OVERVIEW</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Communication Skills For Technical People: Course Teaser</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>2 Jenn Flaa's Bio</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">INPUTS &amp; OUTPUTS</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>3 How Communication Skills Can Help You Survive A Layoff</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>4 The #1 Mistake You Are Making Right Now</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>5 The 3 Tools You Need to Fix Your Mistake</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>6 The #1 Mistake You Make Talking 1 On 1</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>7 Be Psychic! Predicting Your Audience</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 Getting What You Need in 15 Minutes or Less</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">VERBAL COMMUNICATION</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>9 How Chit Chat Can Save Your Job</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>10 Chatting Up The Boss</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>11 The #1 Mistake You Are Making in Hallway Conversations</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>12 Potty Mouth - Dealing with Bathroom Bound Conversations</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>13 The Top 6 Ways Verbal Communications Go Bad for Techies</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">SUMMARIZING</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>14 The #1 Skill You Must Have To Succeed In Tech</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">MEETING COMMUNICATION</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>15 What Your Boss Expects You To Know About How To Behave In Meetings</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>16 The 3 Biggest Mistakes You Are Making In Meetings</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">REPORTS</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>17 Unleash Your Inner Genius With This Report Template</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>18 Manager Asked For A Report; What Was Sent Will Shock You</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>19 The Hidden Power Behind Reporting Your 'Issues'</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>20 The One Report That Will Silently Sabotage All Your Relationships</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>21 Charts &amp; Graphs - A Quick Look at Project Reports</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">DEEP DIVE</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>22 Bad Examples You've Got To See To Believe</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>23 Interpreting Project Data</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>24 Using Bugs To Guide You</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>25 Using Project Data To Win an Argument</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">WRAP UP</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>26 3 Quick Tips That Will Keep You Sane</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>27 10% To Remember</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Additional materials</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Additional materials</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Communication Skills for Technical People</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

Communication Skills for Technical People Course

<h4>Call Centre Skills</h4>
<p>Finding out about call community abilities is indispensable for anyone hoping to start or further their vocation in the dynamic call place industry - it is likewise significant data for businesses of call focus specialists to guarantee they pick the correct staff! From the individual characteristics like openness to instruction and sympathy, to the specialized abilities like PC education and relational abilities you need to get the call place occupation you had always wanted, this course covers all you require to think about call community abilities! <br /><br />You Will Learn: <br /><br />The individual qualities you need to find the call place occupation you had always wanted <br /><br />Essential classifications of information to help you during your meeting and call focus profession <br /><br />Step by step instructions to guarantee that call community applicants have the stuff to play out their work <br /><br />The most effective method to additional your call community profession by improving your insight and individual characteristics <br /><br />Advantages of Taking This Course: <br /><br />You will get the call place occupation you had always wanted <br /><br />You will improve your odds of being advanced and ascending through the positions <br /><br />You will build profitability and benefit by utilizing the best applicants <br /><br />You will stay away from awkward meetings and the mistake of not being chosen</p>

1721 Courses

Certificate in Content Writing Course

By One Education

Level 2 Job Search and Interview Skills

By Training Tale

Proofreading & Copy Editing Course

By Training Express

Job Search Skills: Job Search Skills Course

By Training Tale

Bodyguard Training - CPD Certified Course

By One Education

Job Interviewing Skills Course

By One Education

Office & Administrative Skills Course

By One Education

Job Search Skills Training

By Training Tale

English Spelling, Punctuation, and Grammar

By Janets

Service Helpdesk & Technical Support Course

By One Education

Search By Location