4511 Courses

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Welcome to the world of unschooling where you say YES to your child's choices, how they want to spend their time, facilitating what they want to learn about and accommodating their needs.  Are you listening to your children's requests and wondering if maybe you are spoiling them? or where there is room for you and the things that you want to do? and how to balance the needs of multiple children?  Do you have children that have more energy than you have to give? Or have grand ideas about what they want to do? And what about those children for whom the word NO initiates a really strong response?  This webinar is going to explore the ideas of principles vs rules, arbitrary and non arbitrary boundaries, and how to create the YES environment that you can build for your child to thrive.  This webinar is FREE to LPL Monthly Members. You can sign up and receive a recorded version of this event, access to previous webinars, a private community and more here: https://ko-fi.com/liveplaylearn/tiers

Business Networking 1 Day Training in Bromley

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to gain basic introductory knowledge of working of OLL. Overview Upon successful completion of this course, students will be able to attend class in the OLL environment without difficulties. In this course, students will learn to navigate and work in the OLL environment. Intro to OLL Environment Participation buttons Working in the lab environment Basic Windows 7 Skills Managing working with multiple program Task Bar/Start Bar Files & Folders Copy Files to New Folders Search Basic Word 2010 Skills Word 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, and Navigating a document) Create a new document Format a document Edit a document Save and Print Basic Excel 2010 Skills Excel 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, And Navagating a document) Create a new workbook Enter and edit data Basic Formulas and Functions save and Print

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Business Writing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Business Writing will help you keep ahead of the pack. The Business Writing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Business Writing will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Business Writing, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Business Writing? Course 1: Proofreading & Copyediting Course 2: Email Writing Training Course 3: Advanced Diploma in Copywriting Course 4: Level 2 Microsoft Office Essentials Course 5: Touch Typing Essentials Course 6: Document Control Course 7: GDPR Data Protection Level 5 Course 8: Minute Taking Essentials Level 2 Course 9: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 10: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Business Writing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Proof Reading Makes Perfect Course 2: Proofreading & Copyediting Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Proofreading on Paper Module 05: Proofreading On-Screen Module 06: Copy-Editing Basics Module 07: Copy-Editing - The Use of Language Module 08: Copy-Editing - Checking Accuracy and Facts Module 09: Copy-Editing - The Beginning and The End Module 10: Copy-Editing - Legal Checks Module 11: Finding Work and Developing Your Career Course 3: Email Writing Training Module 1: E-Mail Communications Module 2: Fundamentals of Writing Effective E-mails Module 3: Manage Your E-mail Module 4: Writing Styles and Tone Module 5: Additional Tips for Writing Effective E-Mail Module 6: Exercise Caution Course 4: Advanced Diploma in Copywriting Module 1: Introduction to Copywriting Module 2: Basics of Copywriting Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills Module 6: Online Copywriting Module 7: Press Related Copywriting Module 8: Print Media Copywriting Module 9: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Final Tips Course 5: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 6: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon How to type Full Stop and Comma How to type Question Mark and Exclamation Mark How to type Dash, Parentheses and Quotation Marks Course 7: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 8: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 9: Minute Taking Essentials Level 2 Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Course 10: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in thisbundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Writing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**24 FREE CPD Accredited Certificates Included** (15,000+ new jobs listed in Reed & LinkedIn) This Office Administration and Admin, Secretarial & PA Career Track Diploma Course offers a robust foundation for anyone looking to advance in administrative roles across various industries. The curriculum is thoughtfully designed to cover all essential areas, from performance and team management to specialist skills like minute taking, document control, and email writing. With dedicated modules on Microsoft Office applications and UK Employment Law, learners gain a broad and practical understanding of the tools and regulations vital to office environments today. Beyond technical knowledge, the course also develops key interpersonal and organisational skills, including communication, public speaking, and cross-cultural awareness. It addresses workplace essentials such as health and safety, first aid, and confidentiality, ensuring participants are well-versed in maintaining a professional and secure office atmosphere. Ideal for those aiming for roles as administrators, secretaries, or personal assistants, this course combines structured learning with flexible delivery, perfectly suited for remote study. This bundle includes the following courses: Course 01: Admin, Secretarial & PA Course 02: Performance Management Course 03: Team Management Course 04: Microsoft Word, PowerPoint & Outlook Course 05: Health and Safety in the Workplace Level 2 Course 06: Workplace First Aid Training Course 07: Information Management Course 08: Facilities Management and Workplace Services Course 09: UK Employment Law Course 10: Meeting Management Online Course 11: Minute Taking Certificate Course 12: Document Control & Administration Skills for Receptionist Course 13: Touch Typing Course 14: Email Writing Course 15: Corporate Risk And Crisis Management Course 16: Public Speaking Course 17: Cross-Cultural Awareness Training Course 18: Equality, Diversity and Discrimination Course 19: Presentation Skills Course 20: Workplace Confidentiality Course 21: Decision Making and Critical Thinking Course 22: Workplace Productivity Course 23: Communication and Organisational Skills Course 24: Project Management: Six Sigma Key Features Accredited by CPD Instant e-certificate Fully online, interactive Office Administration and Admin, secretarial & PA Skills courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases As you delve into the intricacies of Admin, Secretarial & PA dynamics, you'll find yourself not just navigating tasks but orchestrating a symphony of organisational prowess. Seamlessly blending tradition with innovation, this diploma is your gateway to a world of versatile expertise. Immerse yourself in the multifaceted landscape of workplace proficiency, where Performance Management and Team Management become second nature. With every keystroke, unlock the power of Microsoft Word, PowerPoint & Outlook, transforming the digital realm into your playground. Navigate the intricate tapestry of UK Employment Law and refine your finesse in Meeting Management and Minute Taking. Through Document Control & Administration Skills, master the receptionist's domain, seamlessly blending touch typing with the art of email communication. Elevate your decision-making prowess and critical thinking to unparalleled heights. Don't miss out on this opportunity to transform your professional journey. Elevate yourself above the competition with our Office Administration and Admin, Secretarial & PA Career Track Diploma. Enrol now, and let the doors to success swing wide open! How will you benefit from this Office Administration and Admin, secretarial & PA Career Track Diploma? All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Office Administration and Admin, secretarial & PA Career Track Diploma Course Bundle is thoughtfully crafted to deepen your understanding of critical Office Administration and Admin, secretarial & PA Skills & concepts and arm you with theoretical knowledge and skills vital to Office Administration and Admin, secretarial & PA Skills. CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in office administration and Admin, secretarial & PA. Professionals seeking to enhance administrative and organisational skills for career growth. Graduates entering the workforce and aiming for administrative positions. Employees in administrative roles aiming to upskill and advance their careers. Individuals looking to specialise in project management within an office setting. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Office Administrator Executive Assistant Facilities Coordinator Project Administrator Administrative Manager Workplace Services Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 1 hours 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Ketogenic Diet (Keto /Ketosis) Course Online Master the skills you need to propel your career forward in ketogenic diet. This course will equip you with the essential knowledge and skillset that will make you a confident nutritionist or health coach and take your career to the next level. This comprehensive ketogenic diet course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this ketogenic diet course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective ketogenic diet practice and equip you with the essential skills, confidence and competence to assist you in the ketogenic diet industry. You'll gain a solid understanding of the core competencies required to drive a successful career in ketogenic diet. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for nutritionist or health coach or for people who are aspiring to specialise in ketogenic diet. Enrol in this ketogenic diet course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive ketogenic diet course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this ketogenic diet can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This ketogenic diet course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This ketogenic diet course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This ketogenic diet course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Accredited Certification in Ketogenic Diet (Keto /Ketosis) 00:00:00 Foundations of Ketosis Progamme Overview 00:02:00 Basics of Calories, Nutrients, and Micronutrients 00:04:00 Introduction to Ketosis 00:02:00 Benefits and Side-Effects of Ketosis 00:02:00 Ketosis and Weight Loss 00:01:00 Ketosis and Muscle Gain 00:01:00 Insulin and Ketosis 00:06:00 Ketosis vs Ketoacidosis 00:05:00 Keto-Adaptation (Fat-Adaptation ) 00:02:00 Introduction to Keto Flu & Management 00:06:00 Keto Diet Breakdown 00:01:00 Friends and Enemies of Ketosis Regimen Goals and Keto Ratios 00:01:00 Exercises and Ketosis 00:06:00 Protein and Ketosis 00:09:00 Minerals and Ketosis 00:02:00 Coffee and Ketosis 00:02:00 Alcohol and Ketosis 00:05:00 Intermittent Fasting Introduction to Intermittent Fasting 00:01:00 Step-by-Step Intermittent Fasting 00:09:00 Measuring Ketosis Ketometer 00:01:00 Keto Breathalyzer 00:01:00 Keto Sticks 00:01:00 When to Test 00:04:00 Types of Ketogenic Diet Standard Ketogenic Diet (SKD) 00:01:00 Targeted Keto Diet (TKD) 00:01:00 Cyclical Ketogenic Diet (CKD) 00:01:00 High Protein Ketogenic Diet (HPKD) 00:01:00 Practical Ketogenic Diet Step-by-Step Customizing Ketogenic Diet Plan for Clients 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 16 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Yoga Teaching Techniques: Hand Position (Mudra) Master the skills you need to propel your career forward in mudra yoga. This course will equip you with the essential knowledge and skillset that will make you a confident yoga trainer and take your career to the next level. This comprehensive yoga teaching techniques course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this yoga teaching techniques course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective mudra yoga practice and equip you with the essential skills, confidence and competence to assist you in the mudra yoga industry. You'll gain a solid understanding of the core competencies required to drive a successful career in mudra yoga. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for yoga trainer or for people who are aspiring to specialize in mudra yoga. Enroll in this yoga teaching techniques course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive yoga teaching techniques course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this mudra yoga can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This yoga teaching techniques course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This yoga teaching techniques course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This yoga teaching techniques course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Fully Accredited Certification in Hand Position (Mudra) Yoga 00:00:00 Fundamentals of Hand Mudra Download Course Manual 00:06:00 Programme Overview 00:02:00 Basics of Mudras 00:08:00 Basics of Kundalini 00:04:00 Basics of Chakras 00:09:00 Basic Hand Mudras Vaayu Mudra - Mudra of Air 00:02:00 Buddhi Mudra - Mudra of Mental Clarity 00:01:00 Shunya Mudra - Mudra of Emptiness 00:01:00 Apana Mudra - Mudra of Digestion 00:01:00 Surya Mudra - Mudra of the Sun 00:01:00 Ruksha Mudra - Mudra of Dryness 00:01:00 Ushas Mudra - Mudra of Dawn 00:01:00 Akash Mudra - Mudra of the Sky 00:01:00 Prithvi Mudra - Mudra of Earth 00:01:00 Anjali Mudra - Mudra of Prayer 00:01:00 Advanced Hand Mudras Root Chakra Mudra - Gyan Mudra 00:01:00 Sacral Chakra Mudra- Shakti Mudra 00:01:00 Solar plexus Chakra Mudra - Rudra Mudra 00:01:00 Heart Chakra Mudra - Lotus Mudra 00:01:00 Throat Chakra Mudra - Granthita Mudra 00:01:00 Third Eye Chakra Mudra - Kalesvara Mudra 00:01:00 Crown Chakra Mudra - Mahamayuri Mudra 00:01:00 Varun Mudra - Mudra of Rain 00:01:00 Apana Vayu Mudra - Mudra of the Heart 00:01:00 Dhyana Mudra - Mudra of Meditation 00:01:00 Linga Mudra - Mudra of Heat 00:01:00 Praana Mudra of Life 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hours 31 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Art Therapy Online Course Master the skills you need to propel your career forward in art therapy. This course will equip you with the essential knowledge and skillset that will make you a confident art therapist and take your career to the next level. This comprehensive art therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this art therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective art therapy practice and equip you with the essential skills, confidence and competence to assist you in the art therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in art therapy. This course is designed by industry experts, so you'll gain knowart therapyledge and skills based on the latest expertise and best practices. This extensive course is designed for art therapist or for people who are aspiring to specialise in art therapy. Enrol in this art therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive art therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this art therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This art therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This art therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This art therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Foundation of Art Therapy Programme Overview 00:01:00 Introduction to Art Therapy 00:02:00 The Psychology of Art Therapy 00:08:00 Art Therapy Techniques - Step-by-Step Guide Zentangles - Step-by-Step Guide 00:01:00 Mandalas - Step-by-Step Guide 00:01:00 Zendalas - Step-by-Step Guide 00:02:00 Doodle Art - Step-by-Step Guide 00:02:00 Scribble Drawing - Step-by-Step Guide 00:01:00 Stippling - Step-by-Step Guide 00:01:00 Comic Strip - Step-by-Step Guide 00:01:00 Line Art - Step-by-Step Guide 00:01:00 Color Wheel - Step-by-Step Guide 00:01:00 Emotion Wheel (Painting Emotions) - Step-by-Step Guide 00:02:00 Gratitude Tree - Step-by-Step Guide 00:01:00 Vision Board - Step-by-Step Guide 00:01:00 Mind Mapping - Step-by-Step Guide 00:01:00 Self-Body State - Step-by-Step Guide 00:02:00 Meditative Painting - Step-by-Step Guide 00:02:00 Art Journal - Step-by-Step Guide 00:01:00 Self-Soothing Image Folder - Step-by-Step Guide 00:01:00 Healing Postcard - Step-by-Step Guide 00:01:00 Affirmation Cards - Step-by-Step Guide 00:02:00 A Letter to Your Younger Self - Step-by-Step Guide 00:01:00 Box of Forgiveness - Step-by-Step Guide 00:01:00 Paint a Mirror or Window - Step-by-Step Guide 00:01:00 Assessment Mock Assessment Mock - Certificate in Art Therapy Online Course 00:10:00 Final Assessment Assessment - Certificate in Art Therapy Online Course 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00