1667 Courses

Duration 5 Days 30 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, and Program/Project Managers. Overview Learn the fundamental concepts of the ABAP programming languageEfficiently use the ABAP Workbench toolsCreate simple application programs with user dialogs (list, selection screen, screens, Web Dynpro) and database dialogs (reading from the database) In this course, students gain knowledge of the fundamental concepts of ABAP and learn how to comfortably and efficiently work with the ABAP Workbench tools in order to undertake custom developments with confidence. Flow of an ABAP Program Describing the Processing of ABAP Programs ABAP Workbench Introduction Introducing the ABAP Development Environment Organizing ABAP Developments Developing Programs Finalizing Development Basic ABAP Language Elements Defining Elementary Data Objects Using Basic ABAP Statements Working with the ABAP Debugger Modularization Introducing Modularization Modularizing Using Subroutines Modularizing Using Function Modules Implementing Function Modules Modularizing Using BAPIs Modularizing Using Global Classes Implementing Simple Global Classes and Static Methods Modularizing Using Local Classes Complex Data Objects Working with Structures Working with Internal Tables Data Modeling and Data Retrieval Modeling Data Reading Single Database Records Reading Multiple Database Records Handling Other Aspects of Database Access Working with Authorization Checks Classic ABAP Report Implementing ABAP Lists Implementing Selection Screens Implementing Events of ABAP Reports Screen Creating Screens Creating Input/Output Fields Implementing Data Transport SAP List Viewer Using the SAP List Viewer Web Dynpro ABAP Describing Web Dynpro ABAP Implementing Navigation in Web Dynpro Implementing Data Transport in Web Dynpro Program Analysis Tools Using the Code Inspector ABAP Development Tools for SAP NetWeaver Describing ABAP Development Tools for SAP NetWeaver Creating an ABAP Project in Eclipse SAP Standard Software Adjustments Adjusting the SAP Standard Software Additional course details: Nexus Humans BC400 SAP ABAP Workbench Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BC400 SAP ABAP Workbench Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Learn how to create queries in BEx Query DesignerLearn how to use advanced query functionsLearn how to perform OLAP analysis In this course, students obtain the knowledge to create query definitions using the BEx Query Designer and to make them available for OLAP analysis. Data Warehousing Describing Data Warehousing Describing Data Warehouse Architecture Using Reporting Tools Navigation Options in Reports Using the Navigation Options in Reports Saving Analysis Views Simple Queries Creating Simple Queries Finding a Query Filtering Query Definition Data Configuring Query Properties Key Figures and Structures in Queries Creating Restricted Key Figures Creating Calculated Key Figures Creating a New Formula with Boolean Operators Configuring Properties of Key Figures Using Exception and Nested Exception Aggregation Queries with Multiple Structures Creating Structures Resolving Formula Collision Designing Detailed Queries with the Cell Editor Characteristics and Hierarchies in Queries Configuring the Properties of Characteristics Running Display and Navigation Attribute Queries Adding Hierarchies to Reports Adding External Hierarchies to a Report Using Hierarchies and Structures Creating External Hierarchies Variables in Queries Using Variables Creating Characteristic Value and Text Variables in Queries Creating Hierarchy and Hierarchy Node Variables in Queries Creating Formula Variables in Queries Activating Business Content Variables Exceptions and Conditions in Queries Creating Exceptions in Query Design Creating Conditions in Query Design Report-Report Interface Using the Report-Report Interface Query Performance Optimization Optimizing Query Performance Configuring Query Read Mode Use Performance Monitoring Tools Queries Management and Authorizations Overview Managing Query Objects Describing Authorizations Reporting Options Outlining Reporting Options for SAP NetWeaver BW Additional course details: Nexus Humans BW305 SAP Business Warehouse Query Design and Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BW305 SAP Business Warehouse Query Design and Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 1 Days 6 CPD hours This course is intended for The course is designed for anyone desiring or requiring an understanding of how to manage cloud technologies as a business asset. This includes: IT Asset Managers Hardware Asset Managers Software Asset Managers Cloud Asset Managers Cloud Project Managers IT Managers IT Cloud Managers and Developers Cloud Vendor Managers IT Procurement IT Security Professionals Overview The student will learn the nuances of cloud assets and manage them from a financial, risk, compliance, and efficiency perspective. Upon completion of the course, the student will be able to: Understand the attributes of and requirements for managing cloud assets Define and develop cloud asset management processes Create cloud asset policies Develop and implement a communication plan for managing cloud assets Identify tool requirements to support the cloud asset type Develop cloud vendor contract requirements Understand and articulate individual and department responsibilities for the cloud asset management program Define requirements for managing cloud vendors Assess the organization's cloud asset management readiness This course takes an in-depth look at cloud assets. It defines how to manage these assets using best practical practices for the primary cloud architectures Software-as-a-Service, Platform-as-a-Service, and Infrastructure as-a-Service. What is Information Technology Asset Management? Why Cloud Solutions Need ITAM Introducing Cloud Services Vendor's Tools Cloud Vendor Management Communication Managing SaaS Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Example Vendor Reports Terms and Conditions Vendor Scorecard Managing IaaS and PaaS ITAM Data Center Challenges, Before Virtualization ITAM Data Center Challenges, with Virtualization The Data Center Transformation The End-User ITAM Supporting Processes Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Software Asset Management Example Vendor Reports Terms and Conditions Vendor Scorecard Disaster Recovery PlanDisposal of Replaced IT AssetsCAM and the ITAM Hierarchy Additional course details: Nexus Humans The Definitive Guide to Cloud Asset Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Definitive Guide to Cloud Asset Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations that would like to improve the team productivity of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, and any team members. Overview The key to the success of an IT organization is its employees. The more highly productive the people in the organization are, the greater the business goals the organization can achieve. By completing this course, the IT organization gains: trained employees who know the main characteristics of high-performance teams and already have ideas about what to change in their work and behavior to contribute to greater productivity of the team as a whole; a quantum leap in business results thanks to increased employee motivation, customer satisfaction, and improved communication in teams; long-term benefit expressed in the transfer of knowledge that the people of the trained team can share with other members of the organization. A skill that almost every organization looks for in a new job candidate is the ability to work in a team. If an individual is an expert in a certain field and is invited to work on a large project that includes other experts, it is very important to know how to work successfully in this team. By completing this course the individual will: learn the differences between an ordinary team and a high-performing one; know how to increase your personal productivity; be able to determine problems that prevent the team from achieving outstanding results. This course represents highly effective training on developing teamwork skills and teaches students how to interact effectively with other team members. Also, students will learn how to increase their work productivity and resolve and/or avoid conflict situations. Course Outline What is a team and are we really a team? How to improve team performance? The importance of trust and psychological security. How to approach disagreements and conflicts in the team? How to encourage initiative and commitment in the team? How are self-organized teams created and what are their specifics? How to focus on the results we want to achieve? Each topic includes discussions and exercises. Additional course details: Nexus Humans High-Performing Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the High-Performing Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises. Introduction & Objectives What is a 'Problem?' Why Problems Persist What is A Root Cause? Why Root Causes are important How to Organize for an RCA RCA Roles and Responsibilities Assemble your RCA Team Modes of Communication How to Resolve Conflict Case Study Exercise Select the Problem to Analyze Define the selection criteria Plan and estimate tasks for the team Finalize the plan and gain agreement among your stakeholders Case Study Exercise Define the Problem What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU) Developing your problem statement Refining the problem specification Case Study Exercise Identify the Source of the Problem Discuss when to use the appropriate analysis technique to determine the problem source Process Diagram Forms & Checklists Statistical Sampling Fishbone Diagram Surveys Charts - Line, Scatter, Bar, & Pie Case Study Exercise Solution Options Analysis & Selecting the 'Best Fit' How to approach different solution options Brainstorming Weighted Evaluation Selecting the appropriate option Hold an Retrospective on your approach Planning the proposal Case Study Exercise Putting RCA into Practice Create a Root Cause Analysis program within your organization How to develop appropriate recommendations to address root causes at various levels to avoid future incidents Additional course details: Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Teach participants the basic functions of inventory management and physical inventory, and how to create different goods movements in the SAP system.Familiarize participants with the special functions of inventory management and physical inventory, and the Customizing settings relevant to inventory management and physical inventory. This course will give students an overview and in depth knowledge of the inventory management process in SAP. After attending this class, students will understand the major business processes, functions & configuration in inventory management. Introduction to Inventory Management Defining Inventory Management and Physical Inventory Moving Goods with the MIGO Transaction Goods Receipts (GRs) Posting a GR Without Reference Posting a GR with Reference Posting a GR with Automatic Generation of a PO Posting Cancellations, Return Deliveries, and Returns Applying Order Price Unit in Inventory Management Applying Tolerances and the Delivery Completed Indicator Adding Date Checks to GRs for a PO Stock Transfers and Transfer Postings Performing Transfer Postings Performing Stock Transfers Between Storage Locations Performing Stock Transfers Between Plants Reservations Creating Manual Reservations Evaluating Reservations Checking Availability and Missing Parts Goods Issues (GIs) Posting Unplanned GIs Posting a GI with Reference Configuring Stock Determination Allowing Negative Stock Special Forms of Procurement and Special Stocks Performing the Process of Subcontracting Performing Vendor Consignment Operating Pipeline Processes Posting Goods Movements for Special Stocks Special Features of Material Valuation Posting Goods Movements for Material Types UNBW and NLAG Configuring Split Valuation Physical Inventory Conducting Physical Inventory Analyzing the Determination of Book Inventory Simplifying Physical Inventory Applying Cycle Counting Applying Inventory Sampling Analyses Applying Stock Lists and Document Lists Applying Periodic Processing Customizing Implementing Settings for Documents Setting Up Movement Types Applying Other Customizing Settings Logistics Execution Managing Logistics Execution Processes Posting a GR Against a PO Posting a GI for a Sales Order Additional course details: Nexus Humans SCM510 SAP Inventory Management and Physical Inventory training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM510 SAP Inventory Management and Physical Inventory course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This class is designed for individuals who are (or will soon be) supporting a Salesforce implementation in a decision-making capacity. This includes, but is not limited to, business analysts, IT managers, project managers, executive leaders, and executive sponsors. This class is not recommended for individuals tasked with solution-building. Overview When you complete this course, you will be able to: Identify key stakeholders needed for a successful Salesforce implementation. Describe the Salesforce data model as it relates to Customer 360, Salesforce Clouds, and the Salesforce Platform. Communicate the appropriate security measures needed to control org and data access. Discuss which standard or custom objects and applications should be implemented based on specific requirements and use cases. Effectively strategize how to migrate data into your Salesforce org while maintaining high data quality. Understand Salesforce automation tools and how they solve for various business challenges. Analyze Salesforce data with Reports and Dashboards. Navigate the key phases and milestones of a Salesforce implementation. Explore Salesforce features and functionality and gain the knowledge to make Salesforce implementation decisions with confidence. In this 3-day, heavily discussion-based class, learn about standard and custom objects and applications, data management, data visualization, flow automation tools, security mechanisms, and more. Successfully navigate the key phases and milestones of a Salesforce implementation, effectively communicate business needs, and provide directives to team members tasked with solution-building to deliver a robust Salesforce solution that achieves business goals. Salesforce Data Model Discover the Customer 360 Platform Examine Salesforce Clouds Navigate the Salesforce Platform Review the Salesforce Platform Data Model Understand Data Visualization Security & Access Create Users Access the Org Control Data Objects & Applications Review Standard Objects Understand Custom Objects Explore Standard Applications Discover Custom Applications Salesforce Customizations Work with Fields Design Page Layouts Understand Record Types Review Dynamic Capabilities Successful Data Management Determine Data Strategy Create Data Ensure Data Quality Process Automation Streamline Business Processes Using Automation Tools Learn Purpose-Driven Automation Automate With Flow Data Analysis Using Reports & Dashboards Organize Reports and Dashboards Build Reports Create Dashboards Create an Analytics Strategy Adoption & Continued Improvement Adopt Your Implementation Evaluate Continued Improvements Additional course details: Nexus Humans Understand and Drive Your Salesforce Implementation ( BSX101 ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Understand and Drive Your Salesforce Implementation ( BSX101 ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services: Leadership and CXO, especially CIO, CTO, CPO, and CVO Transformation and evolution leads and change agents Value stream architects, managers, engineers Scrum Masters, agile and DevOps coaches and facilitators Portfolio, product and project managers, and owners Business analysts Architects, developers, and engineers Release and environment managers IT Ops, service and support desk workers Customer experience and success professionals Overview After completing this course, students will be able to: Describe the origins of value stream management and key concepts such as flow, value, and delivery Describe what value stream management is, why it's needed and the business benefits of its practice Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management Identify and describe value streams, where they start and end, and how they interconnect Identify value stream roles and responsibilities Express value streams visually using mapping techniques, define current and target states and hypothesis backlog Write value stream flow and realization optimization hypotheses and experiments Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams Understand flow metrics and how to access the data to support data-driven conversations and decisions Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs) Architect a DevOps toolchain alongside a value stream and data connection points Design a continuous inspection and adaptation approach for organizational evolution The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance. History and Evolution of Value Stream Management and its Application Value stream management?s origins Definitions of value stream management Flow Lean and systems thinking and practices Agile, DevOps and other frameworks Research and analysis Identifying Value Streams What is a value stream? Identifying value streams Choosing a value stream Digital value streams Value stream thinking Mapping Value Streams Types of maps Value stream mapping The fuzzy front end Artifacts 10 steps to value stream mapping Mapping and management VSM investment case Limitations of value stream mapping Connecting DevOps Toolchains CICD and the DevOps toolchain Value stream management processes Value stream management platforms DevOps tool categories Building an end-to-end DevOps toolchain Common data model and tools integrations Value Stream Metrics The duality of VSM Downtime in technology Lean, DORA and Flow metrics Definition of Done Value metrics Benefits hypotheses Value streams as profit centers KPIs and OKRs Inspecting the Value Stream 3 Pillars of Empiricism Organizational performance Visibility When to inspect Data and discovery Insights and trends Organizing as Value Streams Value stream alignment Team types and topologies Project to product Hierarchy to autonomy Target Operating Model Value stream people Value stream roles Value stream funding Evolving Value Streams Why now? Transitions VSM capability matrix VSM culture iceberg Learning Making local discoveries global improvements Managing value stream interdependencies