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Customer Service Essentials 1 Day Training in Oxford

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Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.

Practical Sales Skills 1 Day Workshop in Leeds

Practical Sales Skills 1 Day Workshop in Darlington

Conflict Management 1 Day Training in Belfast

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Course Information Who should attend? This course is provided for people who work in the care sector and are required to have knowledge and understanding of Makaton which is a communication tool that has been used for many years to support people with learning / speech difficulties. It is made up of a combination of speech, signs, symbols, gesture and facial expressions. Over the last few years, it has become widely recognised and used within many different services to support communication. Although Makaton is extremely beneficial to support communication, it is also lots of fun to learn too! Children and adults who have difficulty understanding and speaking often become frustrated or withdrawn. By using Makaton, we are helping them to communicate with friend and staff members. For those who have experienced the frustration of being unable to communicate meaningfully or effectively, Makaton really can help. Makaton takes away that frustration and enables individuals to connect with other people and the world around them. This opens up all kinds of possibilities. Course delivery The one-day course will provide an insight into the background of Makaton and who it can benefit. Sessions include discussing commonly asked questions, hints and tips for effective signing and symbol use and how to start using Makaton in everyday situations at work. This course is delivered in 1 day of classroom training led by a professional instructor to cover the all course elements. Availability Private bookings available, contact us for more information Public course dates appear in our training calendar This is a CPD Accredited Course Pentagon Skills is a Skills for Care endorsed training provider

Description Acquired Communication Disorders Diploma Introducing the Acquired Communication Disorders Diploma, a comprehensive online programme tailored for individuals keen to deepen their understanding of the myriad communication disorders acquired post birth. This diploma sheds light on the intricacies and challenges faced by those with such disorders, ensuring that participants are well-equipped with the knowledge and skills to make a significant difference in the lives of affected individuals. This online course meticulously covers a broad spectrum of topics that encompass the diverse realm of acquired communication disorders. Participants will embark on a learning journey that begins with a foundational understanding of acquired communication disorders. This foundation establishes a solid base, allowing learners to grasp the complexities of each subsequent topic with clarity and confidence. One of the significant areas of study within the Acquired Communication Disorders Diploma revolves around Aphasia and its variants. Aphasia, a condition that can impede an individual's ability to communicate, is dissected in depth to provide learners with a clear comprehension of its forms and implications. Furthermore, the diploma delves into Dysarthria, shedding light on the complications that arise due to speech muscle weakness. The course also introduces participants to Apraxia of Speech, helping them to discern the differences between the two and comprehend the unique challenges posed by Apraxia. Another crucial component of the curriculum pertains to Traumatic Brain Injuries (TBI) and their relationship with communication. This module equips learners with the knowledge to understand the profound impact of TBIs on an individual's ability to communicate effectively. Notably, the Acquired Communication Disorders Diploma does not stop at exploring disorders stemming from injuries or muscle weaknesses. The curriculum also touches upon the effects of Right Hemisphere Brain Damage, a crucial topic that warrants in-depth understanding due to its intricate link with communication challenges. Dementia, often associated with memory impairment, also plays a role in communication disorders. Within this diploma, participants will explore the intricate relationship between dementia and communication disorders, gaining a well-rounded understanding of the topic. Voice Disorders and Communication is yet another pivotal section of this programme. It gives a comprehensive overview of how various voice disorders can influence and impede effective communication. This insight is invaluable for those aiming to assist individuals facing such challenges. With the rise of technology, Assistive Technology in Communication has become an increasingly important topic. This course offers valuable insights into the latest technological advancements and tools that can aid individuals with communication disorders. Lastly, but by no means least, the role of Speech-Language Pathologists is highlighted. These professionals play a crucial role in diagnosing, treating, and supporting individuals with communication disorders. The Acquired Communication Disorders Diploma equips participants with the knowledge to understand and appreciate the vital role these pathologists play in the realm of communication disorders. In essence, the Acquired Communication Disorders Diploma is an online course that offers a comprehensive and in-depth exploration of the multifaceted world of acquired communication disorders. With a curriculum that is both wide-ranging and detailed, participants are guaranteed a thorough and enlightening learning experience. If you're passionate about understanding and helping those with communication disorders, this diploma is a must-enrol. What you will learn 1:Understanding Acquired Communication Disorders 2:Aphasia and Its Variants 3:Dysarthria: Speech Muscle Weakness 4:Apraxia of Speech 5:Traumatic Brain Injuries (TBI) and Communication 6:Right Hemisphere Brain Damage 7:Dementia and Communication Disorders 8:Voice Disorders and Communication 9:Assistive Technology in Communication 10:The Role of Speech-Language Pathologists Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Communication Skills: Communication Training Are you looking to strengthen your communication skills? This communication skills course is precisely planned and developed. You will receive simple-to-understand lessons as well as insightful information on the field of communication skills courses. This communication skills course aimed at providing participants a thorough understanding of communication skills with an emphasis on best practices and the underlying expertise. The Communication Skills Course will help you by teaching you about various forms, processes, and styles of communication. The Communication Skills Course also discusses communication barriers. In this specialised Communication Skills Course, you will learn the Main Seven Steps for Successful Communication in short. You will learn about the Dos and Don'ts of Successful Communication from the Communication Skills course. Hence, enrol as soon as possible in this communication skills course to maximise your potential. Learning Outcome Communication Skills: Communication Course will describe about types of Communication Different Barriers to Communication will be briefly explain in Communication Skills: Communication Course How to access in Communication Competence and its process are a part of this Communication Skills: Communication Course You will know about Seven Actions for Effective Communication Communication Skills: Communication Course explain Do's and Don'ts of Effective Communication Main Course: Communication Skills Free Courses are including with this Communication Skills: Communication Course Along with The Communication Skills: Communication Course, We Offer a free Time Management Course Along with The Communication Skills: Communication Course, We Offer a free Office Management Course Special Offers of this Communication Skills: Communication Course This Communication Skills: Communication Course includes a FREE PDF Certificate. Lifetime access to this Communication Skills: Communication Course Instant access to this Communication Skills: Communication Course Get FREE Tutor Support to this Communication Skills: Communication Course Communication Skills: Communication Training This Communication Skills: Communication Skills Course provides crucial career insights in this field and outlines how to enhance your professional competency. You will gain a better understanding of your future professional development and be able to fortify your knowledge and abilities with this Communication Skills: Communication Skills Course. As a result, you will have given yourself the tools to stay competitive by the time you finish the Communication Skills: Communication Skills Course. Who is this course for? Communication Skills: Communication Skills Training The Communication Skills: Communication course is the perfect fit for anyone interested in or working in this industry. Requirements Communication Skills: Communication Skills Training To enrol in this Communication Skills: Communication Course, students must fulfil the following requirements. To join in our Communication Skills: Communication Skills Course, you must have a strong command of the English language. To successfully complete our Communication Skills: Communication Skills Course, you must be vivacious and self driven. To complete our Communication Skills: Communication Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Communication Skills: Communication Skills Course. Career path Communication Skills: Communication Skills Training If you do the Communication Skills: Communication Skills Course, the worth of your resume will increase and you'll be more qualified.