5201 Courses

++Gifts: Free PDF | 11-in-1 Premium Bundle | CPD Certified | New & Updated | Tutor Support

Maximise your understanding of SEO and digital marketing with our 1-day SEO course in Somerset or at your premises.

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

With our interactive learning materials and on-demand video lectures, you can study at your own pace and immediately apply your newly acquired knowledge in your professional activities.

The modern business world is changing rapidly and marketers are facing new challenges daily. In this age of technology, people have now a variety of options to buy something and they can reach any option easily. So, now it is more difficult than before to turn anyone into your customer. Many of the old selling techniques got outdated now and lost their workability. So, you have to learn the modern selling techniques and strategies to cope up with this ever-changing competitive market.  Hidden Secrets Of Selling - Part 3 Course is intended to teach you all the advanced modern selling techniques. In this course, our expert instructor will walk you through the hidden secrets of selling in this modern market.  What you'll learn Learn Basic Through Highly Advanced Sales & Marketing Skills Gain New Cutting-Edge Sales Techniques Used by The World's TOP Salespeople Eliminate Misperceptions About How To Be An Effective (& Wealthy) Salesperson Learn How To Deal With Customer Objections Fast & Effectively Learn The BEST Sales & Marketing Techniques ... That Have Been Proven Scientifically & In The Field Learn HOW to Get Customers To Buy From You OVER & OVER AGAIN! Discover The Secrets Of How The TOP Salespeople Become WEALTHY Learn The Hidden PSYCHOLOGY Of Selling & Marketing Who is this Course for? This course is a perfect fit for those who work in sales and marketing and want to build their career in this field including:  Salesmen Business owners Entrepreneurs Managers Requirements No formal qualification is required for this course except basic knowledge of selling. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Hidden Secrets Of Selling - Part 3 Selling With STORIES & Using Emotional Language FREE 00:26:00 How to Use The WORDS That SELL! 00:21:00 Endorsements - Teaching - Selling With Benefits 00:25:00 My Secret Selling Formula - Human Reasoning - SECRETS SELL! 00:23:00 More GREAT Selling/Marketing Tools, Tips & Strategies! 00:26:00

Join our free webinar to learn how to optimise the generic settings on any smartphone to create high-quality videos. Perfect for small business owners and entrepreneurs looking to boost their online presence with professional video content.

Give a compliment to your career and take it to the next level. This Advertising bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Advertising bundle will help you stay ahead of the pack. Throughout the Advertising programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Advertising course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Advertising Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Strategic Planning and Analysis for Marketing Course 03: Marketing Fundamentals Course 04: Business Branding Course 05: Sales and Marketing Skills Level 3 Course 06: Disruptive Innovation for Business Course 07: Digital Marketing Business Tips Course 08: Social Media Strategist Training Course 09: TikTok Marketing for Business Course 10: Customer Relationship Management Course 11: Influencing and Negotiating As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Advertising to empower you to learn all at once with accuracy. You can take the Advertising course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Advertising expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 02: Strategic Planning and Analysis for Marketing Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Course 03: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 04: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 05: Sales and Marketing Skills Level 3 Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal And more... Course 06: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 07: Digital Marketing Business Tips Unit 1: You are Responsible for the Failure or Success of Your Business Unit 2: Why Internet Marketing and Social Media are important for Businesses Unit 3: How Google Search and Display Network Can Increase Your Sales Unit 4: The More You Learn the More You Earn Unit 5: Commitment Unit 6: Telling is not Selling Unit 7: Your Network is your Net-worth Unit 8: How to become Digital Marketing and Sales Expert Course 08: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing and Reporting The Social Media Strategist Career Course 09: TikTok Marketing for Business Section 1: Getting Started on TikTok Section 2: TikTok Foundations Section 3: Special Features of TikTok Section 4: How to Monetise Your Audience Section 5: Build Your Credibility Section 6: Build Your Community Section 7: How to Go Viral Course 10: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 11: Influencing and Negotiating Unit 01: Influencing Unit 02: Negotiating CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Advertising bundle. Requirements This Advertising course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Master the secret of successful Digital Marketing strategies with the Digital Marketing for Business Owners course. Digital Marketing has become an integral part of today's business because of the rise of the internet, social media and other online platforms. The course teaches you all the necessary areas for perfect digital marketing. Digital marketing is marketing through Digital Media. In the course, you will know how to create a sales funnel and know the techniques of connecting your customers through social media so that you can spread the news of your new service, discount and other offerings quickly. Instead of these, the course shows you the process of creating a blog where you will introduce your service. You will learn the steps of affiliate marketing, email marketing, social media marketing, Clickbank, and more. Finally, the course discusses how to use and create a Podcast for marketing and Branding. In short, the course covers all the essential areas you may try for reaching your customers digitally. What Will I Learn? Build a Sales Funnel Build or Increase a Social Media Following Become an Affiliate Marketer with Clickbank and JVZoo Requirements Students will need a website. I recommend Bluehost or Hostgator. Students should purchase OptimizePress plugin for WordPress. Students will need to create their own content or use PLR products. Who is the target audience? Students who know very little about Building a Sales Funnel. Students who have very little Social Media presence and want more of a following. Students who want to become an affiliate marketer with Clickbank Students who want to upload their created products to JVZoo. Section 01 - Building a Sales Funnel Getting Started to Generating Traffic FREE 00:10:00 Crating a Front end offer 00:07:00 Creating an Upsell (or 1 time offer) 00:11:00 Creating a Downsell 00:06:00 Creating a 2nd and 3rd Upsell 00:11:00 Creating a Backend Offer 00:09:00 Sales Funnel (case study) 00:09:00 How To Write Buyer Follow-Up Emails 00:00:00 Setting Up Your Sales Funnel On JVZoo 00:00:00 Section 02 - Building a Blog Introduction to Blogging 00:04:00 Choosing a Blogging Niche 00:05:00 Content is King 00:10:00 Adding Video and Images 00:03:00 Social Media 00:03:00 Important Pages 00:02:00 Section 03 - Interview Content Conversation Content 00:03:00 Value 00:04:00 Guest 00:08:00 Repurpose 00:06:00 Conducting Interviews 00:05:00 After the Interview 00:03:00 Section 04 - Social Media Marketing Introduction to Social Media 00:04:00 Social Media Best Practices 00:07:00 Twitter 00:05:00 Pinterest 00:06:00 Facebook 00:07:00 Instagram 00:04:00 LinkedIn 00:03:00 Google Plus 00:02:00 YouTube 00:03:00 Live Streaming 00:03:00 Conclusion to Social Media 00:02:00 Section 05 - Affiliate Marketing Introduction to Affiliate Marketing 00:04:00 Getting Started with Content Marketing 00:03:00 Getting Started with Affiliate Marketing Strategies 00:02:00 Getting Started with Website Marketing Strategies 00:02:00 Getting Started Building an Email List 00:03:00 Section 06 - Clickbank Clickbank Gravity Score 00:03:00 Clickbank Vendor Sales Pages 00:03:00 Clickbank Commissions and Continuity 00:03:00 Section 07 - Email Marketing Introduction 00:04:00 Challenges of Email Marketing 00:08:00 Content Marketing 00:04:00 Valuable Content 00:07:00 Email Standards 00:05:00 Email Spam Filter 00:07:00 Keep Email Clean 00:04:00 Lead Generation 00:05:00 AIDA 00:07:00 Conclusion to Email 00:02:00 Email Marketing (final) 00:51:00 Section 08 - Building a Podcast Podcasting 00:02:00 Hardware and Software 00:09:00 Hardware 00:05:00 Software 00:04:00 Preparing a Podcast 00:03:00 Podcast Outline 00:03:00 Recording 00:05:00 Publishing the Podcast 00:05:00 Marketing Tips 00:04:00 Podcasting (full) 00:32:00 Section 09 - Branding Branding 00:03:00 Mission Statement 00:05:00 Logo 00:06:00 Promotion 00:03:00 Delivering 00:07:00 Success 00:04:00 Course Certification

Are you looking for a profitable and recession-proof business? Did you know a small cleaning business can expect to make between £30,000 and £50,000 per year in profit? As you hire additional cleaners, you can increase profits to £70,000 per year or more! Moreover the cleaning industry is expected to grow by 2.5% per year over the next five years, which means there is a lot of potential for growth in this business. Course Packages: Course 01: Starting a Cleaning Business and Planning for it Course 02: Advanced Diploma in Cleaning Course 03: Housecleaning Course 04: Carpet Cleaner Training Course 05: Oven Cleaning Training Course 06: Waste Management Course 07: UK Cleaning Jobs Course 08: Personal Hygiene Course 09: Workplace First Aid Level 4 Course 10: COSHH Training Why would you choose the course: Lifetime access to the course materials Full tutor support is available from Monday to Friday with the course Gain a complete understanding of the course Accessible, informative learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Here are the curriculum breakdown of the courses: Course 1: Cleaning Business Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 2: Advanced Diploma in Cleaning An Introduction to the Cleaning Job The Diversity of Cleaning Jobs Equipment, Products and Clothing House Cleaning Food Kitchen and Commercial Kitchen Bathrooms and Toilets Office Cleaning External Surfaces and Areas Dealing with Non-Routine Waste Chemical Safety, Keyholding and Alarm Codes for Cleaners Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 3: Housecleaning Introduction to House Cleaning Equipment and Ingredients Cleaning the Kitchen Bedroom and Livingroom Bathroom Cleaning Cleaning and Organising a Kid's Room Home Office Walls Learning Objectives: Learn how to start a cleaning business and planning for it. Get an introduction to cleaning jobs in general and the variety of cleaning jobs. Learn about the cleaning equipment, products, and clothing. Understand how to clean houses, offices, food preparation areas, bathrooms, and toilets. Learn how to safely dispose of non-routine waste. Understand how to clean exterior surfaces and areas. Be aware of chemical safety, cleaner alarm codes, and keyholding. Learn how to plan and launch a business, as well as how to acquire the necessary equipment. Run the business with a focus on quality service and customer satisfaction. Understand the significance of management and how to manage employees. Learn about marketing, advertising, and sales, as well as how to expand the business. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Specially: A stay-at-home parent who wants to start a cleaning business to generate income. A person who has lost their job and is looking for a new career opportunity. A cleaning business owner who wants to expand their business into new markets. A cleaning business owner who wants to improve their customer service and profitability. A cleaning business manager who wants to learn how to train and manage their staff more effectively. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to the training. Jobs you can explore, such as- Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside the UK: £10

Course Description Get instant knowledge from this bite-sized Recruitment Consultant Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Recruitment Consultant Diploma Part - 1 course you will get fundamental ideas of recruitment consultation, the key understanding of the importance of recruitment, sales in the recruitment industry and so on. Enrol in this course today and start your instant first step towards familiarising yourself with the importance and implications of recruitment. Learn faster for instant implementation. Learning Outcome Familiarise with the importance and implications of recruitment Get an overview of the recruitment industry Deepen your understanding of sales and selling in the recruitment industry Understand the UK Recruitment Legislation How Much Do Recruitment Consultants Earn? Senior - £36,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Recruitment Consultant Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Recruitment Consultant Diploma Part - 1 Introduction to Recruitment: Importance and Implications 00:17:00 An Overview of the Recruitment Industry 00:27:00 The UK Recruitment Legislation 00:28:00 Sales and Selling in the Recruitment Industry 00:11:00 Assignment Assignment - Recruitment Consultant Diploma Part - 1 00:00:00