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Emotional intelligence is the capacity to consolidate thinking with emotions to create great quality connections and to settle on real great choices. Changing the way that you work with your feelings is difficult. This course will give you a few insights BUT build up your emotional intelligence will take you time and lots of effort, and still, at the end of the day you are not going to get it all right all the time!! This course takes a gander at what emotional intelligence is and what it is most certainly not. It takes a gander at a few models of emotional intelligence; what they mean and how they can be implemented to work. The course covers the pros and cons of emotional intelligence, ways it can be enhanced and some do's and don'ts of working with enthusiastic insight. Course Highlights Emotional Intelligence Fundamentals is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Emotional Intelligence Fundamentals into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity of our dedicated website. Why You Should Choose Emotional Intelligence Fundamentals Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Emotional Intelligence Fundamentals is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Emotional Intelligence Fundamentals is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Emotional Intelligence Basics Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Mock Exam Mock Exam- Emotional Intelligence Fundamentals 00:20:00 Final Exam Final Exam- Emotional Intelligence Fundamentals 00:20:00

What Will I Learn? Apply Mike Clayton's powerful OATS principle to gain control of your working day Balance the extremes of your personality to find productivity, success, and happiness in the middle Schedule activities into your day for maximum productivity and minimum work left over at the end of the day Set goals so that you really do achieve them Distinguish between what is important in your life, and what is merely urgent Tame your to do list and convert it into your formula for productive delivery Handle your backlog of work calmly and effortlessly Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes Handle interruptions by applying the five strategies to keep control of your day Distinguish between overwhelm and overload, and apply successful strategies to each Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure Avoid those fatal four words: 'leave it with me' Create real extra time in your day by delegating effectively Become a master of time estimation Schedule your time to produce better work and get more done Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Requirements You don't need anything to take this course; just step on in... Description Time management is an essential skill to be able to work more efficiently and finish more tasks on schedule. If you struggle to prioritize and complete tasks in a timely manner, this Practical Time Management Diploma will give you the tools and techniques to maximize your effectiveness, minimize wasted time and control your workload. You'll learn to analyze workloads, prioritize tasks, overcome procrastination and create time management systems that increase productivity and effectiveness for yourself and your staff. This course will help you to develop a positive and effective approach to manage your time and workload. You will learn how to eliminate, delegate, and streamline your tasks and examine the reasons why some people procrastinate and what can be done about it. Practical Time Management: if you want to DO MORE, GET MORE, LIVE MORE. It is based on Mike's best selling three-hour live seminar and contains nearly two and a half hours of video, and a wealth of templates for you to download and adapt to your work. Are you a bit like these people? 'Without a doubt, the most interesting and useful seminar I have ever been on. Thank you for giving me back time in my life.' Ian Walker, Carl Kammerling International 'Probably the best spent 4 hours in a long time!' Peter Corke, Chesterfield Borough Council 'Extremely useful and thought provoking.' Maggie Reardon, DWT Legal 'Excellent. Really concise and covered a wide range of topics and techniques.' Ben Shipley, Articad Ltd 'Concise, clear, energising, inspiring.' Anthony Denny, East Publishing 'I learned a handful of extremely valuable tools to assist me in managing myself.' Nicholas Pearce, Beaney Pearce 'Interesting insightful course. I gained lots of useful ideas to start implementing at work.' Aiofe Ferguson, Octavia Housing 'Brilliant food for thought. Useful, practical ideas.' Jackie Smith, phonics4 .co .uk 'Concentrated useable techniques to practically improve time management - Informative, enlightening and great value for money.' Ian Thomas, Village Hotels 'Inspiring and motivating. Whole life approaching tips to use. A good all-round event' Anita Wadhaven, Department of Health 'Excellent session. Worthwhile attending even if you have read Mike's book. Mike's approach to help people form their own system promises to be highly effective. I can't wait to plan and start the new me!' Caroline Wiggins, Business Accent PR 'Really interesting and insightful. Learnt some really good tips which will be useful in both work and personal life.' Wing Sze Wong, TCS Europe Ltd Practical Time Management - if you haven't got enough hours in a day! Based on a lifetime of getting things done and hitting deadlines, Dr Mike Clayton combines psychological principles with powerful practical solutions to show you how you can: • Spot what's important, and focus on it to really make a difference • Enjoy productive time and take the chore out of work • Programme your mind for productivity • Make multi-tasking work for you • Schedule your activities to get more done and leave time for yourself • Say NO to things that just get in the way You will learn how you can... • Balance the extremes of your personality to find productivity, success, and happiness in the middle • Apply Mike Clayton's powerful OATS principle to gain control of your working day • Schedule activities into your day for maximum productivity and minimum work left over at the end of the day • Set goals so that you really do achieve them • Distinguish between what is important in your life, and what is merely urgent • Tame your to do list and convert it into your formula for productive delivery • Handle your backlog of work calmly and effortlessly • Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes • Handle interruptions by applying the five strategies to keep control of your day • Distinguish between overwhelm and overload, and apply successful strategies to each • Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure • Avoid those fatal four words: 'leave it with me' • Create real extra time in your day by delegating effectively • Become a master of time estimation • Schedule your time to produce better work and get more done • Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Dr Mike Clayton Mike is on of the UK's leading personal effectiveness and project management trainers. He has over 20 years' experience of training professionals, managers, and team-members throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on time management topics: Brilliant Time Management (in its second edition as: How to Manage your Time). (Pearson, 2011 and 2015) Powerhouse: Turbo-boost your Effectiveness and Start Making a Serious Impact (Capstone/Wiley, 2015) The Yes/No Book: How to do less... and achieve more (Pearson, 2012) Brilliant Stress Management (in its second edition as: How to Manage Stress). (Pearson, 2011 and 2015) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is designed for you if you want to get do more, get more, and live more. If you are busy and you want to get even more done... If you are overwhelmed, and you want to feel more in control... If you can't help yourself from saying 'yes' to things you ought to say 'no' to... If things always take longer than you expected... If you don't know how to plan your time in a way that works for you... If you just don't have enough time. If this sounds like you, then just step on in... Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course FREE 00:03:00 Five Attitudes to Time... and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time FREE 00:04:00 The OATS Principle FREE 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:10:00 Is it Important... or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:05:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:05:00 How to Remember what's Outstanding 00:01:00 How to Clear a Backlog 00:06:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:03:00 How to Deal with a feeling of Overwhelm 00:06:00 Are you an Elephant or an Octopus? 00:03:00 Multi-tasking, and how to do it well... if you must! 00:07:00 How to Delegate Effectively 00:11:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:06:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:06:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:01:00

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Stress left unmanaged can lead to burnout. If you ignore stress, it impacts three big things in your life. Your health, your wealth and your relationships. It’s why learning how to stress less is so valuable. Learn the truth about stress You will learn why stress is not necessarily a bad thing and discover its impact on your thinking, health, performance and relationships. Bitesize, skills-based learning We promise you that these skills can be used in hundreds of different ways at work, at home and everywhere in between. Live, work & feel better You will have everything you need, and you will see why thousands of people have embraced it as a powerful toolkit for working better, living better and feeling better. THE BENEFITS Less stress in your life gives you the mental and emotional space to do more. Feel better, and you will work and live better. Improved wellbeing More patience with others Better relationships with colleagues, friends and family The ability to focus and get things done Quality sleep More energy Clear-headed thinking for those tricky times The ability to be okay, no matter what’s happening around you An upbeat mood that places a real smile on your face Happiness, from the inside out LEARN WITH THE VERY BEST The Resilience Development Company team works with people daily, helping them to stress less and do more. Forget just sitting there listening to loads of theory and interesting quotes. That sounds nice, but it makes no difference. We know that knowledge alone is not enough, so each step of the way there is a skill that you can take away and use immediately to help you achieve a lowered stress level. NORMALLY £127 Lifetime access Unlimited e-mail support Immediate access

​CHANGE YOUR LIFE IN JUST 36 HOURS 3 DAYS PACKED FULL OF FUN, CHALLENGE, INSPIRATION, INSIGHTS AND MOTIVATION. THIS 3- DAY EVENT MIMICS ASPECTS OF YOUR EVERYDAY LIFE THROUGH CHALLENGES, EXERCISES AND TASKS. IT HELPS YOU SHIFT FROM FEELING STRESSED, STUCK, SEARCHING TO ENERGISED, ELEVATED AND ENGAGED.

Description 5 Acupressure Points You Can Do By Yourself To Relieve Stress and Anxiety! Stress is a natural physical response to out of control or overwhelming situations. At a normal level, stress can help you increase productivity and improve focus, but when stress levels are high, it takes a toll on your quality of life. This Acupressure's Top 5 Points for Relieving Stress & Anxiety will provide numerous acupressure points that you can self-administer as and when is necessary, to reduce and eliminate a state of mind that can plague any one of us; stress and anxiety. The course will teach you how to apply a simple hands-on healing therapy to reduce stress & anxiety. Activating these Acupressure points also helps to relieve muscular tension, sore throat, and stiffness in the neck. Also highly beneficial in reducing fatigue. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Acupressure's Top 5 Points for Relieving Stress & Anxiety is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Acupressure's Top 5 Points for Relieving Stress & Anxiety is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:02:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:02:00 Key Points to Remember 00:02:00 What are Meridians? What are Meridians? 00:02:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:02:00 Key Points to Remember 00:02:00 Essentials Before Getting Started 00:02:00 Acupressure Treatment Protocol for Reliving Stress & Anxiety How to Begin and End an Acupressure Treatment 00:02:00 Point 1 00:01:00 Point 2 00:01:00 Point 3 00:01:00 Point 4 00:01:00 Point 5 00:01:00 Benefits of Acupressure Benefits of Acupressure 1 00:02:00 Benefits of Acupressure 2 00:02:00 Benefits of Acupressure 3 00:02:00 Resources Resources - Acupressure's Top 5 Points for Relieving Stress & Anxiety 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

It is essential for a thriving manager or leader to have the management and leadership skills. Without the required skills, it will be quite challenging for administering and leading a group of staff, or organisation. This Management and Leadership Development Training course is intended to improve your managing and leadership skills in the most effective way possible. You will learn how to build trust and confidence, understand the fundamental requirements and knowledge of becoming an efficient manager, how to gain employee satisfaction, and so on. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Management and Leadership Development Training - Updated Version Leadership & Management Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Business Management Introduction to Business Management 00:27:00 Operations Management 00:26:00 Introduction to Business Analysis 00:16:00 Strategic Analysis and Product Scope 00:30:00 Project Management 00:21:00 Business Development and Succession Planning 00:26:00 Business Processes 00:44:00 Planning & Forecasting Operations 00:23:00 Performance Management 00:20:00 Management of Cash and Credit 00:21:00 Managing Risk and Recovery 00:28:00 Quality Management 00:23:00 Communication Skills 00:27:00 Business Environment 00:18:00 Organisational Skills 01:18:00 Negotiation Techniques 00:18:00 Human Resource Management 00:19:00 Motivation and Counselling 00:21:00 Customer Service 00:18:00 Time Management 00:42:00 Conflict Management 00:16:00 Mock Exam Mock Exam- Management and Leadership Development Training 00:20:00 Final Exam Final Exam- Management and Leadership Development Training 00:20:00 Management and Leadership Development Training - Old Version Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Management Complete Course (Operation, HR, Admin, Security, Retail) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Management Complete Course (Operation, HR, Admin, Security, Retail) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Management Complete Course (Operation, HR, Admin, Security, Retail)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management Complete Course (Operation, HR, Admin, Security, Retail) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management Complete Course (Operation, HR, Admin, Security, Retail) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management Complete Course (Operation, HR, Admin, Security, Retail) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management Complete Course (Operation, HR, Admin, Security, Retail) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management Complete Course (Operation, HR, Admin, Security, Retail) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Management Complete Course (Operation, HR, Admin, Security, Retail) Operations Management Introduction to Operations Management 00:23:00 Project Management 00:22:00 Business Development and Succession Planning 00:27:00 Process Management 00:26:00 Supply Chain Management 00:23:00 Planning & Forecasting Operations 00:23:00 Procurement & Purchasing Management 00:23:00 Manufacturing & Delivery Operations 00:19:00 Quality Management 00:23:00 Managing Risk and Recovery 00:29:00 Performance Management 00:21:00 Talent Management 00:20:00 Communication Skills 00:26:00 Negotiation Techniques 00:19:00 Conflict Management 00:17:00 Stress Management 00:19:00 Time Management 00:40:00 Business Environment 00:19:00 Business Writing Skills 00:39:00 HR Management Course Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Organisational Skills 00:27:00 Module 10: Customer Service 00:18:00 Module 11: Effective Planning and Scheduling 00:48:00 Module 12: Invoicing/Petty Cash 00:29:00 Security Management Diploma Module 01: Introduction to Security Management 00:30:00 Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis and Risk Reduction 00:23:00 Module 04: Physical and Information Security Protection 00:32:00 Module 05: Business Resilience and Crisis Management 00:17:00 Module 06: Cyber Security and Fraud Prevention 00:25:00 Module 07: Security Investigations and Threat Awareness 00:24:00 Module 08: Laws and Regulations 00:25:00 Retail Management Introduction to Retail Management 00:22:00 Retail Strategy 00:13:00 Retail Buying and Merchandising 00:17:00 Retail Pricing 00:32:00 Supply Chain Management in Retailing 00:12:00 The Sales Process and Dealing with Customers at the Checkout 00:10:00 Importance of Consumer Behaviour 00:12:00 Taking Trends and Targeting Customers Effectively 00:11:00 The Importance of Communicating with Customers 00:18:00 Choosing a Retail Location 00:14:00 Retail Psychology 00:13:00 Negotiate the Right Deal with Suppliers 00:12:00 Develop Store Security Procedures 00:16:00 Management Skills for Leading Your Team 00:17:00 Selling in Multiple Channels1 00:21:00 Retail Brand Management 00:16:00 Health & Safety for Retail Stores 00:21:00 Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00 Final Exam Final Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00