1984 Courses

Know Your Leadership Compass Business leaders, managers, and directors may be brilliant leaders in one situation and may not have the same results in another. Management gurus agree: Anyone can lead, but not everyone can be a successful leader. The previously embraced command-and-control techniques are increasingly ineffective. Today's business environment demands leaders to be alert, agile, enterprising, and skilled in the art of diplomacy. As a leader, it's imperative to articulate who you are, what you stand for, and why you're excited to lead your team. Are these areas you feel you need to develop? If so, join us for this session on developing your 'Leadership Compass' - a roadmap to leading with passion and purpose. It is a highly interactive, reflective process that sets a path to transformational leadership. You will receive navigational direction to support others as you assert your leadership maturity and learn how your thinking and behavior impacts the way you lead others. Identify your leadership foundation Understand value-based leadership and align your actions accordingly Develop, communicate, and leading with a compelling vision Learn how to lead others and build collaboration, teamwork, and trust Regulate the organizational temperature so you and others are motivated to do their best

Unleash Your Project Meeting Potential Project managers spend a significant amount of time leading meetings but rarely leverage these valuable opportunities to their full potential. Instead, meetings provide the greatest source of anxiety, frustration and stress. Meetings fail to produce optimal results; participants feel that their time isn't valued; and project managers often miss opportunities to advance initiatives or demonstrate skills in leadership and communication. High-functioning meetings drive value, build collaborative relationships, and successfully move organizational priorities forward. As project managers, we need to take accountability for maximizing these opportunities to achieve successful outcomes and meet the needs of our stakeholders. In this session, we'll focus on key activities, a practical methodology, and best practices that you can adopt to consistently and skillfully plan, lead and follow up on effective meetings. You'll walk away with actionable steps that they can be implemented immediately to unleash your own meeting potential.b What You Will Learn: A mindset shift around how you think about and approach meetings to strengthen key skills, build collaborative relationships, and be recognized for your leadership Standardized methodology to consistently plan, lead and follow up on high-functioning, effective meetings for all of your projects Highly actionable steps and best practices that you can implement right away and set yourself up for success

Nurturing an Innovative Team Do you have an innovative team? Unfortunately, for many leaders, their initial answer may be 'no.' For some reason, they aren't getting the levels of innovation they want from their team and it can be difficult to figure out why this is happening. This talk introduces the 3 actions you must take if you are looking to nurture an innovative team: Embrace diversity within your team Leverage cross-functional working groups Avoid hierarchies and bottlenecks Participants will come away with an immediate understanding of how embracing diversity and establishing cross-functional groups will help break down organizational silos and encourage innovation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Nurturing an Innovative Team Do you have an innovative team? Unfortunately, for many leaders, their initial answer may be 'no.' For some reason, they aren't getting the levels of innovation they want from their team and it can be difficult to figure out why this is happening. This talk introduces the 3 actions you must take if you are looking to nurture an innovative team: Embrace diversity within your team Leverage cross-functional working groups Avoid hierarchies and bottlenecks Participants will come away with an immediate understanding of how embracing diversity and establishing cross-functional groups will help break down organizational silos and encourage innovation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Embark on a transformative journey in the Middle Manager Management course. This program is designed to equip aspiring and current middle managers with the skills and knowledge required to excel in their roles. Through a series of comprehensive modules, you will delve into the intricacies of middle management, corporate responsibilities, leadership, decision-making, and addressing poor management practices. Learn the art of complaint mitigation and discover the power of grooming, coaching, and mentoring middle managers to enhance organizational effectiveness. Learning Outcomes: Gain a solid understanding of the role of middle managers and their significance in organizational success. Explore the corporate responsibilities and ethical considerations that guide middle management. Develop leadership skills crucial for effective decision-making and team motivation. Recognize the signs and consequences of poor management and learn strategies for improvement. Master the art of mitigating complaints to maintain a productive work environment. Acquire techniques for grooming, coaching, and mentoring middle managers for professional growth. Enhance your communication and interpersonal skills essential for middle management roles. Develop the ability to adapt to evolving organizational dynamics and challenges. Why buy this Middle Manager Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Middle Manager Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Middle Manager Management course is ideal for Aspiring middle managers looking to advance their careers. Current middle managers seeking to enhance their management and leadership skills. HR professionals responsible for middle management development. Organizations committed to fostering effective middle management practices. Prerequisites This Middle Manager Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Middle Manager: £35,000 - £60,000 per year. Senior Middle Manager or Department Head: £50,000 - £90,000 per year. Management Consultant: £40,000 - £80,000 per year. Human Resources Manager specializing in Middle Management: £40,000 - £70,000 per year. Leadership Trainer: £45,000 - £80,000 per year. Course Curriculum Module 01: Middle Managers and Management An Introduction Middle Managers and Management An Introduction 00:09:00 Module 02: Corporate Responsibilities of Middle Manager Corporate Responsibilities of Middle Manager 00:12:00 Module 03: Middle Manager as Leader and Decision Maker Middle Manager as Leader and Decision Maker 00:16:00 Module 04: Signs of Poor Management Signs of Poor Management 00:13:00 Module 05: Complain Mitigation Complain Mitigation 00:13:00 Module 06: Grooming, Coaching and Mentoring Middle Managers Grooming, Coaching and Mentoring Middle Managers 00:10:00

Embark on a transformative journey with our Coaching and Mentoring in Care course, where each module unfolds a tapestry of knowledge and skills, elevating your capacity to make a lasting impact in the realm of care. In Module 01, delve into diverse models of coaching and mentoring, sculpting your understanding of the dynamic strategies that underpin effective guidance. Module 02 unfurls the principles that form the backbone of coaching and mentoring, laying the foundation for your ascent as a mentor or coach in the care domain. As you progress, Module 03 takes you through the art of developing and promoting coaching and mentoring, equipping you to foster growth in others. Module 04 facilitates the implementation of coaching and mentoring, providing you with the tools to turn theory into impactful practice. Dive into Module 05, where ethical considerations and effective communication are explored, ensuring that your coaching and mentoring relationships are built on trust and understanding. Module 06 and Module 07 round out the journey, focusing on honing management, personal, financial, and organizational skills essential for success in the care sector. Learning Outcomes Acquire an in-depth understanding of diverse coaching and mentoring models. Master the foundational principles that underscore effective coaching and mentoring. Develop the skills to promote and implement coaching and mentoring practices. Navigate ethical considerations and enhance communication for impactful mentorship. Hone management, personal, financial, and organizational skills crucial in the care sector. Why choose this Coaching and Mentoring in Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Coaching and Mentoring in Care course for? Aspiring mentors and coaches looking to specialize in the care industry. Care professionals seeking to enhance their leadership and guidance capabilities. Individuals interested in fostering a positive impact on the personal and professional growth of others. Managers and supervisors in care settings aiming to implement effective coaching and mentoring practices. Students pursuing careers in healthcare or social care with a passion for mentorship. Career path Care Mentor: £28,000 - £40,000 Healthcare Coach: £30,000 - £45,000 Personal Development Specialist: £32,000 - £48,000 Care Leadership Consultant: £35,000 - £50,000 Organizational Growth Advisor: £38,000 - £55,000 Senior Care Management Coach: £40,000 - £60,000 Prerequisites This Coaching and Mentoring in Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Coaching and Mentoring in Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Models of Coaching and Mentoring Models of Coaching and Mentoring 00:15:00 Module 02: Coaching and Mentoring Principles Coaching and Mentoring Principles 00:15:00 Module 03: Develop & Promote Coaching & Mentoring Develop & Promote Coaching & Mentoring 00:14:00 Module 04: Implementation of Coaching & Mentoring Implementation of Coaching & Mentoring 00:16:00 Module 05: Ethical Aspects & Communication Ethical Aspects & Communication 00:16:00 Module 06: Management & Personal Skills Management & Personal Skills 00:17:00 Module 07: Finance and Oraganisational Skills Finance and Oraganisational Skills 00:18:00

In order to grow, every organisation must embrace change. Develop the skills and ability to manage the changes in your company with the Change Management course. This course will educate you on the vitals of change management making you a valuable asset to your organisation. The Change Management course is packed with valuable information. In this course, you will learn about the fundamentals of communication and stakeholder management. It will demonstrate the essentials of crisis management. From this training, you will be able to develop the core skills required for HR management, conflict management and performance management. The course will also include valuable lessons on project management and help you grasp the techniques of risk management. After completing the course, you will receive a certificate of achievement. This certificate will help you impress your current or future employers. So, join now and boost your career! Learning Outcomes Grasp the principles and methodologies that underpin effective change management. Understand the psychological and organizational dynamics of change on individuals and entities. Master communication strategies and stakeholder engagement crucial for successful transitions. Apply human resource management techniques to support individuals and teams through change. Navigate crises, conflicts, and attention management with resilience and strategic acumen. Why choose this Change Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Change Management course for? Aspiring change management professionals seeking expertise. Business leaders aiming to drive and navigate organizational change. Human resource practitioners involved in change initiatives. Project managers wanting to enhance change implementation skills. Individuals interested in crisis and conflict management in dynamic environments. Career path Change Management Consultant: £40,000 - £60,000 Organizational Development Manager: £45,000 - £70,000 Human Resource Director: £50,000 - £80,000 Project Manager: £40,000 - £65,000 Crisis Management Specialist: £35,000 - £55,000 Communication Strategist: £35,000 - £50,000 Prerequisites This Change Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Change Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Change Management Change Management 00:24:00 Module 02: Change and the Individual Change and the Individual 00:32:00 Module 03: Change and the Organisation Change and the Organisation 00:33:00 Module 04: Communication and Stakeholder Engagement Communication and Stakeholder Engagement 00:17:00 Module 05: Human Resource Management Human Resource Management 00:18:00 Module 06: Crisis Management Crisis Management 00:26:00 Module 07: Conflict Management Conflict Management 00:15:00 Module 08: Attention Management Attention Management 00:33:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Project Management Project Management 00:20:00 Module 11: Risk Assessment and Management Risk Assessment and Management 00:16:00 Module 12: Stress Management Stress Management 00:17:00

The Project, Change, and Quality Management course provides a comprehensive understanding of project management, change management, and quality management principles. Covering topics from team leadership to stakeholder management and project performance, this course equips participants with the skills to successfully manage projects, implement change, and ensure quality outcomes. Learning Outcomes: Gain insights into team dynamics and effective leadership in project environments. Develop communication strategies for successful project execution. Learn stakeholder management techniques to ensure project success. Understand the basics of project management, including scope, requirements, and methodologies. Explore various developmental methodologies for project implementation. Learn effective budgeting and scheduling practices for project management. Monitor and evaluate project performance to meet quality standards. Develop change management strategies to navigate organizational transitions. Why buy this Project, Change, and Quality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Project, Change, and Quality Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Project managers seeking to enhance their project management skills. Professionals involved in project planning, execution, and monitoring. Change managers aiming to effectively lead organizational transformations. Quality assurance professionals interested in ensuring high-quality project outcomes. Prerequisites This Project, Change, and Quality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Project Manager: Oversee projects from initiation to completion. Change Management Specialist: Drive successful organizational change initiatives. Quality Control Analyst: Ensure project outcomes meet quality standards. Business Process Improvement Analyst: Identify and implement process enhancements. Team Leader: Lead project teams towards successful project delivery. Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:35:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Module 08: Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Module 09: Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Module 10: Change Management Change Management 00:16:00 Mock Exam Mock Exam - Project, Change, and Quality Management 00:20:00 Final Exam Final Exam - Project, Change, and Quality Management 00:20:00

Step into the dynamic world of executive support with this comprehensive Secretary & PA Diploma course. Learn the crucial skills and knowledge required to excel as a personal assistant or secretary. From mastering business telephone etiquette and travel arrangements to organizing meetings, conferences, and managing time effectively, this program equips you with the tools needed for success. Explore business writing, customer service, and organizational skills while gaining insights into effective planning and scheduling. Elevate your career prospects as you refine your capabilities in a demanding professional environment. Learning Outcomes: Understand the role and responsibilities of a Personal Assistant (PA). Develop effective business telephone communication skills. Learn strategies for representing your boss and company professionally. Gain proficiency in managing mail services, shipping, and travel arrangements. Acquire techniques for organizing meetings, conferences, and time management. Develop record-keeping, filing systems, and business writing skills. Enhance organizational and communication skills crucial for the role. Master customer service, effective planning, and invoicing/petty cash tasks. Why buy this Secretary & PA Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secretary & PA Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secretary & PA Diploma course is ideal for Aspiring personal assistants aiming to develop comprehensive skills. Individuals interested in pursuing a career as a secretary or executive assistant. Professionals seeking to enhance their organizational and communication abilities. Anyone eager to enter the administrative field and support business operations. Prerequisites This Secretary & PA Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (PA) - Average Earnings: £20,000 - £40,000 per year. Executive Assistant - Average Earnings: £25,000 - £50,000 per year. Administrative Coordinator - Average Earnings: £20,000 - £35,000 per year. Office Manager - Average Earnings: £25,000 - £40,000 per year. Business Support Specialist - Average Earnings: £20,000 - £35,000 per year. Course Curriculum Secretary & PA Diploma Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Secretary & PA Diploma 00:00:00

Maximize your ROI with Value Stream Mapping How can we provide greater value to our customers while eliminating delays, improving quality and reducing cost? Customers seek to pay for products and services that meet their needs and using Value Stream Mapping, a company can identify which activities deliver true value to the customer, and continuously optimize these activities. Embracing Value Stream Mapping brings value to the forefront of every decision a team makes, and well-defined value streams keep the entire team focused on the ROI throughout the delivery lifecycle. Do you know what is the value-added time of your processes? Understanding your processes efficiency can help you increase ROI and accelerate time to market. In this session, we will look at best practices, examples and tools to implement and profit from Value Stream Mapping. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. Takeaways: Explore the difference between pursuing agile and leveraging agility for business problem solving Leverage lean-agile thinking and practices to deliver tangible, sustainable value in 90 days Expand organizational fluency for problem-solving so that we can more effectively address current as well as emerging challenges