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A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Tired of browsing and searching for a IT Asset Management course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one IT Asset Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand IT Asset Management course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on IT Asset Management and help you along your learning journey. Advanced audio-visual learning modules of these IT Asset Management courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in IT Asset Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This IT Asset Management Bundle Consists of the following Premium courses: Course 01: Functional Skills IT Course 02: Start an IT Asset Department Course 03: IT For Recruiters Course 04: Data Center Training Essentials: General Introduction Course 05: Data Center Training Essentials: Mechanical & Cooling Course 06: Encryption Course 07: Computer Networks Security Course 08: Cyber Security Incident Handling and Incident Response Course 09: Electronic Document Management System Step Course 10: Information Management Course 11: Complete Windows 10 Troubleshooting for IT HelpDesk Course 12: Building Your Own Computer Course 13: Electronic & Electrical Devices Maintenance Course 14: Digital Electric Circuits & Intelligent Electrical Devices Enrol now in IT Asset Management to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT Asset Management expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Functional Skills IT Section 01: Introduction Section 02: Information Technology Section 03: Components of IT Section 04: Hardware Section 05: Operating System Section 06: Application/Software Section 07: Networking Section 08: Security And much more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IT Asset Management bundle. Requirements Our IT Asset Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this IT Asset Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Functional Skills IT) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Functional Skills IT) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Healthcare assistants (HCAs) are crucial members of any medical team and are in high demand in the UK. They are always there to help physicians and nurses in their work and to care for the patients. Healthcare assistants can provide treatment in a variety of settings, including clinics, hospitals, hospices, and mental health facilities. Some people can view this as a stepping stone to higher-level careers in the healthcare industry. If you are empathetic, kind, and driven to help others, you already have half the abilities needed. Enrol in our Health Care Assistant bundle course, and you'll be prepared to shine. This Bundle Consists of the following Premium courses: Course 01: Healthcare Assistant Training Course 02: Medical Law Course 03: European Medical Device Regulations Course 04: Vaccine Management Course 05: Clinical Observations Skills Course 06: Medication Administration Level 4 Course 07: Medical Transcription Course 08: Nurse Prescribing Diploma Course 09: Phlebotomy Course 10: Wound Care Level 2 Course 11: Verification of Death Training for Nurses Course 12: Consent in Healthcare Course 13: Diabetes Care Diploma Course 14: Public Health Learning Outcomes Get an insight into training. Explore the medical law based in the UK. Learn the European medical device regulations. Explore the core concepts of vaccine management and clinical observational skills. Recognise the importance of medication administration and medical transcription. Gain a better understanding of Phlebotomy and wound care. Learn how to care for diabetic patients. Get an overview of public health. Curriculum Course 01: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? For anyone who is interested to learn. Note: Kindly note that these courses will not make you eligible to work professionally. Requirements None. Career path With the knowledge gained from the bundle course, you will be able to explore different career options such as - Health Care Assistant Medical Social Worker Home Care Assistant In the United Kingdom, the average salary of these professions ranges from £22,000 - £32,000 per annum. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Healthcare Assistant Training) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
With this course, you will learn about the threats and vulnerabilities to organizations and how they combine to produce risks in an organization. Learn cyber risk prevention methods for risk mitigation, avoidance, transference, and acceptance and how to classify information and successfully implement security controls to limit cyber risks.
Are you considering a career in the booming cybersecurity industry? Becoming a cybersecurity expert can be tricky and filled with many questions. Looking for answers on what skills you need, what kinds of jobs can you apply for, and what kinds of certifications do you need to possess? Then, this course on careers in cybersecurity is just for you.
Do you want to learn about Linux, but don't know where to start? Then you are in the right place. Take your first steps with this course. In this course, you will learn Linux installation, configuration, the Linux command line, administration, shell scripting, and much more. It is specially designed for absolute beginners with no prior experience in Linux.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access