If you want to stand out in the creative industries, mastering photography and digital photography alongside professional communication skills is essential. The Introduction to Photography: 8-in-1 Premium Online Courses Bundle empowers you with skills in Adobe Premiere Pro, freelancing, telephone etiquette, negotiation skills, and self organisation—everything today’s employers and clients demand. This bundle is perfectly crafted to make you highly hireable in fields like media, advertising, event management, content creation, and freelance photography. The blend of technical mastery and soft skills such as communication skills and negotiation skills ensures you can not only create stunning visuals but also manage client relationships and projects effectively. Don’t wait while others sharpen their Adobe Premiere Pro editing or polish their telephone etiquette. With Compete High’s 4.8 rating on Reviews.io and 4.3 on Trustpilot, you’re investing in trusted quality that employers recognize. 📘 Description Professionals who combine solid photography fundamentals with digital photography techniques have an edge. Add to that advanced editing skills using Adobe Premiere Pro, and you position yourself for creative roles in marketing, media production, and freelancing. This bundle is also packed with essential career skills—mastering communication skills and negotiation skills helps you seal deals and build lasting client relationships, while telephone etiquette ensures you communicate professionally at every touchpoint. Strong self organisation skills allow you to manage projects and deadlines efficiently, making you reliable and trusted in any creative workplace. Whether you’re aiming for a full-time role or to build a freelancing career, this bundle offers comprehensive training in every skill employers look for—from technical prowess in photography to client-facing excellence. ❓FAQ Q: Is this bundle right for someone new to photography? A: Yes! It covers everything from basics of photography to essential soft skills like communication skills and negotiation skills for career success. Q: How will freelancing skills help me? A: Freelancing skills give you the tools to run your own photography business confidently, negotiate contracts, and handle client communications with ease. Q: Does the course cover editing? A: Yes, Adobe Premiere Pro training equips you with powerful video editing skills sought after in many creative roles.
Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00
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Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
✅ Compete High has 4.8 on Reviews.io and 4.3 on Trustpilot 🟢 Overview Step confidently into the fast-growing cosmetic and healthcare industries with the Dermatology and Cosmetic Skin Care: 8-in-1 Premium Online Courses Bundle. This bundle is perfectly designed to make you hireable by equipping you with core skills in Dermatology, Data Entry, Public Health, Skincare, GDPR, Communication Skills, Health and Social Care, and Time Management. This comprehensive set of courses appeals directly to job seekers in cosmetic clinics, healthcare centers, wellness businesses, and administrative roles requiring both technical and soft skills. Employers today value candidates who combine strong Dermatology and Skincare knowledge with impeccable Data Entry and GDPR compliance, all supported by effective Communication Skills and solid Time Management. With increasing demand for professionals trained in Public Health and Health and Social Care, this bundle sets you apart by covering every essential angle employers seek. Don’t miss your chance to join an industry hiring NOW. 📘 Description In a competitive job market, mastering Dermatology and Skincare fundamentals is critical. However, employers don’t just want specialists—they want well-rounded professionals with skills in Data Entry accuracy, strict GDPR compliance, and the ability to communicate effectively through excellent Communication Skills. This 8-in-1 bundle ensures you’re prepared for real-world roles where Time Management and knowledge of Public Health standards and Health and Social Care are equally vital. Whether you’re aiming for a position in cosmetic dermatology clinics, healthcare administration, or wellness coordination, these combined skills increase your employability exponentially. Join thousands who’ve already leveraged the power of Dermatology, Data Entry, Public Health, Skincare, GDPR, Communication Skills, Health and Social Care, and Time Management to land meaningful careers. This bundle is your chance to gain a competitive edge in a thriving job market. ❓ FAQ Q: Who is this bundle for? A: Ideal for aspiring cosmetic dermatology professionals, healthcare support workers, administrative staff in wellness and cosmetic sectors, and anyone looking to improve Dermatology, Skincare, and essential office skills like Data Entry and GDPR. Q: How does this bundle improve my job prospects? A: Employers actively seek candidates who combine technical knowledge of Dermatology and Skincare with soft skills such as Communication Skills and Time Management, plus essential compliance skills like GDPR. This bundle covers all these bases. Q: Can I access the courses immediately? A: Yes, once enrolled, all courses—Dermatology, Data Entry, Public Health, Skincare, GDPR, Communication Skills, Health and Social Care, and Time Management—are available instantly. Q: What industries can I work in after completing this bundle? A: Cosmetic clinics, healthcare centers, wellness businesses, administrative departments, public health organizations, and more.
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile
Explore the vital role of School Welfare Officers with our comprehensive course. Gain insights into child development, behavior management, safeguarding, special educational needs, and fostering diversity in school settings. Enhance your skills for creating safe, inclusive learning environments. Join us for professional development in education.
Sales and Marketing: Sales and Marketing Diploma Are you trying to find the best professional sales and marketing diploma? Enrol in our top-notch sales and marketing diploma for advantages in the digital age. This sales and marketing diploma covers multi-level marketing fundamentals as well as a general summary. This sales and marketing diploma covers sales principles, sales techniques, and team motivation. Moreover, the sales and marketing diploma includes instruction in in-person sales strategies and information on lead generation and prospecting. This sales and marketing diploma also helps to improve your fundamental soft skills and body language as a sales manager. This sales and marketing diploma elaborates on online marketing, negotiating techniques, and communication methods. Enrol in our sales and marketing diploma for a general overview of how to run an effective social media marketing campaign and the overall field! Learning outcome of sales and marketing diploma This sales and marketing diploma helps to understand: Marketing basics, multi-level marketing, and a broad overview of this sales and marketing diploma course. This sales and marketing diploma explains sales fundamentals, sales secrets, and how to motivate sales teams. In-person sales techniques are a part of this sales and marketing diploma. This sales and marketing diploma explains prospecting and lead generation. Through this sales and marketing diploma, you can enhance your basic soft skills and body language as sales manager. Communication strategies, internet marketing, and negotiation skills are elaborated on in this sales and marketing diploma. How to operate efficient social media marketing is broadly described in this sales and marketing diploma. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Sales and Marketing: Sales and Marketing Diploma Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Diploma Course Instant access to this Sales and Marketing: Sales and Marketing Diploma Course Get FREE Tutor Support to this Sales and Marketing: Sales and Marketing Diploma Course Sales and Marketing: Sales and Marketing Diploma Looking to elevate your career in sales and marketing? Our Sales and Marketing: Sales and Marketing Diploma is the perfect choice for professionals aiming to excel in this dynamic field. With this Sales and Marketing: Sales and Marketing Diploma, you'll master multi-level marketing fundamentals, gaining deep insights into sales principles, effective techniques, and how to motivate a team for peak performance. Our Sales and Marketing: Sales and Marketing Diploma also delves into in-person sales strategies, lead generation, and prospecting, ensuring you’re equipped to close deals and grow your client base. Enhance your soft skills, perfect your body language, and learn cutting-edge online marketing, negotiation tactics, and communication strategies. Make the smart move with our Sales and Marketing: Sales and Marketing Diploma and transform your professional potential. Who is this course for? Sales and Marketing: Sales and Marketing Diploma It is possible for learners to enrol in this sales and marketing diploma without having any prior knowledge of this field. Requirements Sales and Marketing: Sales and Marketing Diploma To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements. To join in our Sales and Marketing: Sales and Marketing Diploma Course, you must have a strong command of the English language. To successfully complete our Sales and Marketing: Sales and Marketing Diploma Course, you must be vivacious and self driven. To complete our Sales and Marketing: Sales and Marketing Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sales and Marketing: Sales and Marketing Diploma Course. Career path Sales and Marketing: Sales and Marketing Diploma You can employ yourself as a sales executive, sales manager, marketing executive, sales executive, and in other related roles after finishing the Sales and Marketing: Sales and Marketing Diploma diploma.
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Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.