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Dive deeper into economic principles with our Intermediate Economics Course. Explore advanced concepts, analyze real-world scenarios, and sharpen your understanding of market dynamics, policy implications, and economic decision-making. Take your knowledge to the next level and thrive in economic discourse. Enroll now!

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Are you looking to enhance your Sage Payroll skills? If yes, then you have come to the right place. Our comprehensive course on Sage Payroll will assist you in producing the best possible outcome by mastering the Sage Payroll skills. The Sage Payroll course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Sage Payroll. Our course starts with the basics of Sage Payroll and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Additional Free Course: Xero Accounting and Bookkeeping What you will discover are the following: Learn the fundamentals of Sage Payroll. Obtain more about the legal and business environment. Know the fundamentals of the pension system and its pay components. Get word on how to add both new and existing employees. Learn how to update records and pre-update reports. Acquire the fundamentals of electronic submissions. Obtain a thorough knowledge of editing employee records and reports. Learn how to reset your payments. Why would you choose the Sage Payroll course from Compliance Central: Lifetime access to Sage Payroll course materials Full tutor support is available from Monday to Friday with the Sage Payroll course Learn Sage Payroll skills at your own pace from the comfort of your home Gain a complete understanding of Sage Payroll course Accessible, informative Sage Payroll learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sage Payroll bundle Study Sage Payroll in your own time through your computer, tablet or mobile device. Curriculum Breakdown of the Sage Payroll Course Sage Payroll: Introduction to Sage Payroll Setting up the System Setting up Customers and Suppliers Creating Projects Supplier Invoice and Credit Note Customer Invoice and Credit Note Fixed Assets Bank Payment and Transfer Supplier and Customer Payments and DD STO Petty Cash Bank Reconciliation Current Account Bank Reconciliation Petty Cash Reconciliation of Credit Card Account Aged Reports Sage Payroll Payroll Journal Value Added Tax - Vat Return Entering opening balances on Sage 50 Year end journals - Depre journal Prepayment and Deferred Income Journals Budget Intro to Cash flow and Sage Report Design Preparation of Accountants Report & correcting Errors (1) Xero Accounting and Bookkeeping: Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sage Payroll course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in this sector. It is also great for professionals who are already working in Sage Payroll and want to get promoted at work. Requirements To enrol in this Sage Payroll course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sage Payroll course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sage Payroll. Bookkeeper Payroll Specialist Payroll Administrator Accounts Payable and Payroll Account Assistant The annual salary for these opportunities is getting the amount of between £55,000 - £60,000 in the UK Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Minute Taking professionals are the silent scribes, capturing every decision, action, and critical point discussed. The UK has seen a robust demand for competent Minute Takers, with an upward surge of 20% in vacancies over the past year. According to recent statistics, Minute Taking professionals can earn between £25,000 and £40,000 annually, marking its allure in the corporate sector. Minute Taking professionals are indispensable in tracking actions, decisions, and ensuring all attendees are on the same page post-meeting. Our Minute Taking Diploma - Level 5 course offers a comprehensive theoretical understanding of this profession. Covering everything from the basics of minute writing to building confidence, it's a guide to mastering the art and science of effective Minute Taking. Embark on this journey to bolster your career prospects in this high-demand field. Why would you choose the Minute Taking course from Compliance Central: QLS Level 5 Endorsed and CPD Certified Lifetime access to Minute Taking course materials Full tutor support is available from Monday to Friday with the Minute Taking course Learn Minute Taking skills at your own pace from the comfort of your home Gain a complete understanding of Minute Taking course Accessible, informative Minute Taking learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Minute Taking Study Minute Taking in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Minute Taking Course Minute Taking Diploma Learning Outcomes: Understand the fundamental principles of Minute Taking. Comprehend the structure and flow of meetings. Apply technology tools efficiently in Minute Taking. Boost self-confidence in professional Minute Taking scenarios. Curriculum Breakdown of the Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality License Scheme Learners will be able to achieve an endorsed certificate after completing the Minute Taking course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality License Scheme (QLS) has endorsed Minute Taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Minute Taking course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking Diploma is ideal for: Aspiring Minute Takers. Administrative Assistants seeking specialisation. Corporate Secretaries aiming for proficiency. Project Managers desiring improved documentation skills. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma Career Path Junior Minute Taker: £25,000 - £28,000 per year. Senior Minute Taker: £29,000 - £32,000 per year. Minute Taking Team Lead: £33,000 - £36,000 per year. Corporate Secretary with Minute Taking expertise: £37,000 - £39,000 per year. Meeting Documentation Specialist: £35,000 - £38,000 per year. Certificates 2 CPD Accerdited Hardcopy Certificate for Free. Hard copy certificate - Included 2 CPD Accerdited Hardcopy Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CDP Accerdited PDF Certificate Digital certificate - Included 2 CDP Accerdited PDF Certificate for Free. QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Modern Manufacturing and Quality Management and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Modern Manufacturing and Quality Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Modern Manufacturing and Quality Management course that will enhance your skills and prepare you for the competitive job market. Also, our Modern Manufacturing and Quality Management experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Modern Manufacturing and Quality Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Modern Manufacturing and Quality Management Bundle Consists of the following Premium courses: Course 01: Modern Manufacturing Course 02: Cost Control Process and Management Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: Level 3- Project Management Course 05: People Management Skills Level 3 Course 06: Operations Management Course 07: Quality Management Course 08: SAP Controlling (CO) - Product Costing S4HANA Course 09: Diploma in Lean Process and Six Sigma Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Electrical and Fire Safety Training - Level 2 Course 13: First Aid Training Course 14: Time Management Benefits you'll get choosing Apex Learning for this Modern Manufacturing and Quality Management: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Modern Manufacturing and Quality Management Bundle Course 01: Modern Manufacturing Introduction Electric Discharge Machining Electrochemical Machining Abrasive Jet Machining Ultrasonic Machining Laser Beam Machining Plasma Arc Machining Electron Beam Machining The Finish Line Course 02: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 03: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 04: Level 3- Project Management Key Concepts (I) Key Concepts (II) Initiation (I) Initiation (II) Planning (I) Planning (II) Planning Tools Executing the Project Maintaining and Controlling the Project Closing Out Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Operations Management Introduction to Operations Management Project Management Business Development and Succession Planning Process Management Supply Chain Management Planning & Forecasting Operations Procurement & Purchasing Management Manufacturing & Delivery Operations Quality Management Managing Risk and Recovery Performance Management Talent Management Communication Skills Negotiation Techniques Conflict Management Stress Management Time Management Business Environment Business Writing Skills Course 07: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 08: SAP Controlling (CO) - Product Costing S4HANA Introduction Material Master Data and Pricing Controls BoM, Activities and Routing Overheads in Costing Costing Sheet Costing Variant Routing and Work Centres Cost Component Structure Execution of Standard Cost Estimation Course 09: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 10: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 11: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 12: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 13: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Modern Manufacturing and Quality Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Modern Manufacturing and Quality Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Modern Manufacturing) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Modern Manufacturing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Course Overview: The plumbing and heating industry is a pillar in modern infrastructure, with an ever-growing demand worldwide. The UK Standard Domestic Plumbing and Heating Installer Training course is crucial in meeting this demand.Throughout this course, we will dive into the intricacies of plumbing and heating systems, covering essential modules such as Basic Components of Plumbing, Principles of Effective Plumbing Systems, The Plumbing Tools, The Plumbing Process, Central Heating Systems, Domestic Cold Water Systems, Domestic Hot Water System, The Sanitation System and Repairs, Domestic Rainwater System Installation, Plumbing Projects: Case Study, and UK Standards for Plumbing. Enrol in the UK Standard Domestic Plumbing and Heating Installer Training course today and unlock the door to many opportunities in this thriving industry. Key Features of the Course: 12 modules covering all aspects of plumbing and heating High-quality lectures CPD certificate upon successful completion 24/7 learning assistance and support Who is This Course For? This course is for anyone who wants to improve their plumbing and heating skills and knowledge. This course is also suitable for anyone pursuing a plumbing and heating career. What You Will Learn: In this course, you will learn the following: The essential components of plumbing include pipes, fittings, valves, taps, and fixtures. You will learn how they work together to form a plumbing system. The principles of adequate plumbing systems include water pressure, flow rate, drainage, and ventilation. You will learn how they affect the performance and efficiency of the plumbing system. The plumbing tools that you need to use for different tasks, such as cutting, bending, joining, and sealing pipes. You will learn how to use them safely and correctly. The plumbing process that you need to follow for different projects, such as planning, measuring, marking, installing, testing, and troubleshooting. You will learn how to apply your skills in various scenarios. The central heating systems include boilers, radiators, pumps, and controls. You will learn how they work together to provide heating for the building. The domestic cold and hot water systems use different methods and materials. You will learn how to install them according to the UK standards and regulations. The sanitation system and repairs using different types of toilets, sinks, baths, showers, and waste pipes. You will learn how to install them according to the UK standards and regulations. The domestic rainwater system installation using gutters, downpipes, tanks, and filters. You will learn how to install them according to the UK standards and regulations. Requirements: There are no specific requirements for taking this course. All you need is a computer or a mobile device with an internet connection and a willingness to learn and improve your plumbing and heating skills. Career Path: Plumbing and heating skills are essential for any career path. Whether you work in a domestic or commercial building, you must ensure high-quality service for yourself and your customers. Plumber - average salary of £31,000 Heating engineer - average salary of £34,000 Gas engineer - average salary of £33,000 Maintenance technician - average salary of £26,000 Plumbing inspector - average salary of £29,000 Plumbing instructor - average salary of £30,000 Plumbing manager - average salary of £37,000 Certification: Upon completing the course, you will receive a CPD certificate that you can download and print. You can also share your certificate online with friends, family, and employers. Course Curriculum 1 sections • 12 lectures • 03:00:00 total length •Module 01: Basic Components of Plumbing: 00:15:00 •Module 02: Principles of Effective Plumbing Systems: 00:15:00 •Module 03: The Plumbing Tools: 00:15:00 •Module 04: The Plumbing Process: 00:15:00 •Module 05: Central Heating Systems: 00:15:00 •Module 06: Domestic Cold Water System: 00:15:00 •Module 07: Domestic Hot Water System - Part 1: 00:15:00 •Module 08: Domestic Hot Water System - Part 2: 00:15:00 •Module 09: The Sanitation System and Repairs: 00:15:00 •Module 10: Domestic Rainwater System Installation: 00:15:00 •Module 11: Plumbing Projects: Case Study: 00:15:00 •Module 12: UK Standards for Plumbing: 00:15:00

In today's rapidly evolving financial landscape, mastering the art of credit control and compliance isn't just a necessity-it's a competitive advantage. Our 'Credit Control and Compliance Training' is meticulously designed for professionals who aim to stay ahead of the curve. Dive deep into the intricacies of credit management, understand the nuances of regulatory compliance, and ensure that your organization remains both profitable and compliant. With our expert-led modules, you'll be equipped to navigate complex financial terrains, minimize risks, and optimize cash flow, positioning your business for unparalleled success. Choosing our training means investing in the future of your business. We don't just offer a course; we provide an experience that transforms your approach to credit and compliance. By blending the latest industry insights with hands-on exercises, we ensure that you're not only informed but also empowered to implement your knowledge in real-world scenarios. Elevate your financial acumen, and let your business thrive in an era of opportunity and challenge.   Learning Outcomes: Understand the fundamentals of credit control. Master credit management techniques for efficient debt handling. Conduct risk assessments and implement credit scoring systems. Develop effective debt management strategies. Enhance customer communication skills in credit-related contexts. Ensure compliance with credit control regulations and standards. Analyze financial data to make informed credit decisions. Utilize credit control tools and modern technologies for efficiency.   Why buy this Credit Control and Compliance Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Credit Control and Compliance Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Credit Control and Compliance Training course for? Finance professionals and credit managers. Individuals aspiring to work in credit management and compliance roles. Small business owners and entrepreneurs. Anyone seeking to enhance their financial management skills.   Prerequisites This Credit Control and Compliance Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time.   Career path Credit Manager: £30,000 - £60,000 per year. Financial Analyst: £25,000 - £50,000 per year. Compliance Officer: £30,000 - £60,000 per year. Small Business Owner: Income varies based on business success. Finance Consultant: £25,000 - £70,000 per year. Course Curriculum Module 01: Introduction To Credit Control Introduction To Credit Control 00:16:00 Module 02: Credit Management Credit Management 00:14:00 Module 03: Risk Assessment and Credit Scoring Risk Assessment and Credit Scoring 00:15:00 Module 04: Debt Management Debt Management 00:13:00 Module 05: Customer Communication Customer Communication 00:13:00 Module 06: Credit Control Compliance Credit Control Compliance 00:14:00 Module 07: Financial Analysis And Reporting Financial Analysis And Reporting 00:17:00 Module 08: Credit Control Tools And Technologies Credit Control Tools And Technologies 00:16:00

This second-edition JavaScript course covers fundamental concepts, including variables, data types, functions, and control flow, as well as advanced topics such as object-oriented programming, modules, and testing. With practical projects and clear explanations, learners can gain a solid understanding of the language and develop their skills.

Description: Without proper management, success in business is not possible. If you want to gain mastery over business management, enrol the Business Management Managerial Diploma course and learn to manage your business efficiently. The course helps you to manage and operate your business positively so that your employees become motivated to do work. The proper ways of arranging a meeting, secrets of increasing sales, maintaining cash flaws, recruiting the right candidates will be covered in the course. The, you will learn about time management, controlling costs, obtaining capitals, and other management strategies. The course aims to help you know the business management skills that you can apply in your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Managerial Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Managerial Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Managerial Diploma - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Managerial Diploma - Old Version Introduction Overview of key business management principles 00:15:00 Motivation and Recruiting The Power of Motivation 00:12:00 How to Motivate Your Team 00:11:00 The Importance of Recruiting 00:06:00 How to Recruit a World Class Team 00:10:00 Meetings and Time Management The Importance of Meetings 00:07:00 How to Run Meetings Efficiently 00:06:00 How to Increase Productivity Through Meetings 00:04:00 Powerful Time Management Techniques 00:07:00 Controlling Costs and Increasing Sales How to Control Costs in Any Business 00:08:00 The Importance of Consistently Increasing Sales 00:05:00 How to Consistently Increase Sales in Any Business 00:07:00 Managing Cash Flows The Importance of Managing Cash Flow 00:06:00 Strategies for Obtaining Capital 00:08:00 Conclusion Review Key Ideas of the Course 00:04:00 Mock Exam Mock Exam - Business Management Managerial Diploma 00:20:00 Final Exam Final Exam - Business Management Managerial Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX