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This Pharmacy Assistant & Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Technician course now and start your career in the UK's healthcare sector.Learning Outcomes After completing Pharmacy Assistant & Technician course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Technician Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Pharmacy Assistant & Technician Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Pharmacy Assistant & Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Award in Nutrition and Health Course 05: Ambulance Care Assistant Course 06: Level 3 Award in Health and Social Care Course Course 07: Level 6 Diploma in Health and Social Care Management Course 08: Martial Arts First Aid Course 09: Paediatric First Aid Course 10: Safeguarding Vulnerable Adults Training ***Other Benefits of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of *** Pharmacy Assistant & Technician *** Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology ----------------------- Assessment Method After completing each module of the Pharmacy Assistant & Technician Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Pharmacy Assistant & Technician course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Assistant & Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Pharmacy Assistant & Technician course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Imagine diving into the Foundations of COSHH Course-a vital step in today's world where hazardous substances lurk in workplaces and homes alike. Understanding COSHH not only ensures compliance with stringent regulations but also safeguards health from the adverse effects of chemicals. By mastering COSHH, you equip yourself with skills to identify risks, conduct thorough risk assessments, and implement effective control measures, enhancing safety in any environment. Employers in the UK highly value COSHH proficiency, often offering competitive salaries to qualified individuals. This Foundations of COSHH course opens doors to a variety of job opportunities in sectors like manufacturing, healthcare, and laboratories, where expertise in chemical safety is indispensable. As industries continue to grow, the demand for COSHH-trained professionals remains strong, with a noticeable increase in job postings by over 15% annually. Embrace COSHH not just as a course, but as a gateway to a safer, more promising career, where your knowledge becomes a powerful asset for yourself and your community. Key Features: CPD Certified Foundations of COSHH Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to COSHH Module 02: COSHH Legislations Module 03: Impact of Hazardous Substances on Health Module 04: Chemical Safety Module 05: COSHH Risk Assessments Module 06: Good Control Practice Module 07: Implementing Control Measures Learning Outcomes: Identify COSHH principles, understanding its fundamental concepts and applications. Comprehend COSHH legislations, ensuring adherence to legal requirements in various contexts. Analyze the impact of hazardous substances on health within workplace environments. Demonstrate knowledge of chemical safety protocols for handling various substances. Conduct COSHH risk assessments, evaluating and mitigating potential health hazards. Apply good control practices and implement effective measures for hazard management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Foundations of COSHH course is accessible to anyone eager to learn more about this topic. Through this Foundations of COSHH course, you'll gain a solid understanding of Foundations of COSHH. Moreover, this course is ideal for: Employees in chemical-related industries seeking comprehensive COSHH knowledge. Health and safety officers aiming to enhance hazard management skills. Managers responsible for ensuring workplace safety and regulatory compliance. Environmental health practitioners looking to specialize in chemical safety. Students pursuing careers in occupational health and safety fields. Requirements There are no requirements needed to enrol into this Foundations of COSHH course. We welcome individuals from all backgrounds and levels of experience to enrol into this Foundations of COSHH course. Career path After finishing this Foundations of COSHH course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Foundations of COSHH are: Health and Safety Advisor - £30K to 45K/year. Environmental Health Officer - £25K to 40K/year. Laboratory Technician - £20K to 30K/year. Industrial Hygienist - £30K to 50K/year. Compliance Manager - £35K to 60K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Paralegal Training and UK Legal System will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Paralegal Training and UK Legal System will help you keep ahead of the pack. The Paralegal Training and UK Legal System incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this Paralegal Training and UK Legal System will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Paralegal Training and UK Legal System, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 1: Workplace Confidentiality Course 2: Employment Law Level 3 Course 3: Contract Manager Diploma Course 4: Document Control Course 5: GDPR Data Protection Level 5 Course 6: Financial Investigator Course 7: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 8: Security Management Advanced Diploma Course 9: Decision Making and Critical Thinking Course 10: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Paralegal Training and UK Legal System to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Paralegal Training and UK Legal System: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 2: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 3: Employment Law Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 4: Contract Manager Diploma Module 01: Introduction to Contract Management Module 02: Classification of Contracts Module 03: Contract Lifecycle - Understanding The Stages Module 04: Principles of English Contract Law Module 05: Contract Management Plan & Efficiency Module 06: Contract Manager's Roles, Responsibilities & Career Opportunities Module 07: Risks, Disputes & Supplier Relation In Contract Management Module 08: Negotiation, Variation & Changes in Contract Management Module 09: Contract Management Process Evaluation & KPI Module 10: Contract Review, Challenges and Future Course 5: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 6: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 7: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 8: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 9: Security Management Advanced Diploma Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 10: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 11: Workplace Safety Course Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health and Safety Hazards at Work CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Paralegal Training and UK Legal System bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Paralegal Training and UK Legal System is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

The aim of the course is to ensure that safety requirements are appreciated by managers. To enable them to review their own safety systems. It give’s the ability to introduce new controls and possibly implement changes as appropriate to ensure safety in the workplace. Who Should Attend? The course is designed for managers and supervisors in any sector, who are required to manage health and safety risk and resources within their organisation. It is also beneficial for anybody wishing to get into the Health and Safety profession or Management. The IOSH qualification is an impressive qualification to add to a CV. Course Duration: 3 days. Learning Objectives: On successful completion of the course, delegates should be able to: Explain ‘managing safely’. Explain the component parts of a recognised safety management system such as HSG65. Identify the data and techniques required to produce an adequate record of an incident. To demonstrate the procedure for an accident investigation, recognising the human factors involved. Describe statutory requirements for reporting and procedures for checking non-reporting. Describe methods of basic trend analysis for reactive monitoring data. Define ‘hazard’ and ‘risk’, and describe the legal requirements for risk assessment. Demonstrate a practical understanding of risk assessment technique and the data required for records. Describe workplace precaution hierarchies. Prepare and use active monitoring checklists. To implement schedules for active monitoring, recording results and analysing records. Outline the main provisions of the Health and Safety at Work etc Act and the Management of Health and Safety at Work Regulations. Outline relevant health and safety legislation, codes of practice, guidance notes and information sources such as the HSE. Syllabus: 1. Module 1 – Introduction and Overview. 2. Module 2 – Risk Assessment. 3. Module 3 – Risk Control. 4. Module 4 – Health and Safety Legislation. 5. Module 5 – Common Hazards. 6. Module 6 – Investigating Accidents and Incidents. 7. Module 7 – Measuring Performance. What do IOSH Managing Safely Courses involve? The course has seven comprehensive modules. These modules cover risk assessment and control, Health and Safety Legislation, common hazards, accident and incident investigation. Also covered is performance measurement. Effectively covering all aspects of safety management in the workplace. To obtain the IOSH Managing Safely certificate, attendees will need to complete a four day course. The course is delivered using high quality animated graphics. This includes sophisticated, fun presentations to make the content of the course more memorable. With training tools including board games, DVDs and quizzes displaying clear scenarios and essential practical content. We have worked hard to ensure that taking an IOSH Managing Safely course is as enjoyable as possible. Attendees will officially attain their IOSH Managing Safely certificate upon successful completion of both the written and practical assessments of the course. Certification: An IOSH Managing Safely certificate is awarded to all those who attend the course successfully completing both written and practical assessments. Candidates will also receive an excellent workbook from IOSH, with all the tools to help them once they are back in the workplace. Understanding of the course material is evaluated by means of a 45-minute written assessment paper consisting of 20 multi-format questions. There is also a practical assessment. MHA Training was established in 2008 based at our training centre in Warrington, Cheshire. We provide an array of services On-Site also for clients around the North West in areas such as Manchester, Liverpool, Widnes, St Helens, Runcorn, Wigan, Preston and Leeds. Over the years we have expanded and have instructors available for all of our courses Nationwide. IOSH Managing Safely Refresher Course: Recently IOSH have introduced a one day refresher course. This enables candidates having previously sat a course within 3 years to keep their qualification current and upto date in just a one day course. For more information please see the factsheet below.

This Early Years course qualification is ideal for current early years practitioners who want to expand their knowledge of the Early Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in this Early Years Level 4 course today and start learning instantly! Learning Outcomes By the end of Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Early Years. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 4 Early Years Course Free Course: Primary Teaching Diploma ***Others Included Free 2 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing Early Years course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"