4486 Courses

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Senior Adult Care Support Worker Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Senior Adult Care Support Worker Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Adult Care Module 1 Introduction to Adult Care 00:10:00 Module 2 Creating a Service Development Plan Module 2 Creating a Service Development Plan 00:08:00 Module 3 Importance of Communication Module 3 Importance of Communication 00:12:00 Module 4 Partnership Working Module 4 Partnership Working 00:11:00 Module 5 Supporting and Encouraging the Team Module 5 Supporting and Encouraging the Team 00:10:00 Module 6 Supporting Education in Adult Care Module 6 Supporting Education in Adult Care 00:13:00 Module 7 Safeguarding in Adult Care Module 7 Safeguarding in Adult Care 00:07:00 Module 8 Managing Stress and Maintaining Well-Being Module 8 Managing Stress and Maintaining Well-Being 00:08:00 Module 9 Overcoming Barriers in Adult Care Settings Module 9 Overcoming Barriers in Adult Care Settings 00:11:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 5 - Three QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Ultimate Time Management - BEST Time Management Course is a course designed for complete care of your time. Procrastination is human nature or condition. Research showed that around 95% of people are not out of the Procrastination Equation. Even it would a much higher percentage if we can identify those people who gave false feedback. In this course, you will learn the methods to save years of your life. Ultimate Time Management - BEST Time Management Course will obviously provide you with an advantage in real-life management. This skill will help you to reduce your stress, increases opportunity, make more money and will give you time to think about value addition. Course Highlights Ultimate Time Management - BEST Time Management Course is a CPD Certified course. From this course, you will learn how to save more time, how to boost productivity, methods to Get Promoted Faster. Improve Your Business through time management techniques. This course will give you the ultimate guide to Time Management. We have organised the course with specific modules focusing on the whole thing you need to know. This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. To design this course, we have selected a professional experienced tutor. The tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What You Will Learn? What is the time-killing activities? Learn how to find out time killing objects Find out how to boost up monotonous tasks How to take advantage of wasted time? How to save time? Learn secret that help you 25% of your time back Learn how to avoid time-consuming attitudes or behaviour Discover management tips, tools & strategies Learn how to manage work-life balance using Time Management Learn the process of lowering stress Learn to Boost Productivity Make More Money Get Promoted Faster Who this course is for: Nowadays, everyone is struggling with time management. That is why they need to manage their time to be more productive. Everybody who wants to be an expert in Time Management Officials with staff to train their employees Those who want to advance his/her career Requirements To complete this time management course, you need only two things. These are as follows: Computer and Internet Access Basic English Skills Career Path You will get the skill of time management which help you to compete for those job position that requires higher productivity in less time allocation. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. So you will be able to add some qualifications to your resume. Ultimate Time Management - BEST Time Management Course Benefits Of Effective Time Management FREE 00:07:00 3 Main Concepts For Effective Time Management 00:07:00 Specific Time Management Techniques 00:12:00 Specific Time Management Techniques 00:20:00 Specific Time Management Techniques 00:11:00 Specific Time Management Techniques 00:13:00 Specific Time Management Techniques 00:15:00 Specific Time Management Techniques 00:09:00 Specific Time Management Techniques 00:09:00 Specific Time Management Techniques 00:08:00 Specific Time Management Techniques 00:15:00 Effective Time Management - Conclusion & Final Thoughts 00:10:00

Tired of browsing and searching for a Internal Auditor course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Internal Auditor bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Internal Auditorcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Internal Auditorand help you along your learning journey. Advanced audio-visual learning modules of these Internal Auditorcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Internal Auditor, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Internal Auditor Bundle Consists of the following Premium courses: Course 01: Internal Audit Training Diploma Course 02: Financial Investigator Course 03: Certificate in Anti Money Laundering (AML) Course 04: Level 3 Tax Accounting Course 05: Introduction to VAT Course 06: Payroll Management Course Course 07: Pension UK Course 08: Financial Advisor Course 09: Financial Analysis Course 10: Business Law Course 11: Commercial Law 2021 Course 12: Data Analysis in Excel Level 3 Course Course 13: Decision Making and Critical Thinking Course 14: Stress Management Training The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Internal Auditorexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Internal Auditor to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Internal Auditor bundle. Requirements Our Internal Auditor course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Internal Auditor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction and Property Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction and Property Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction and Property Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction and Property Management Bundle consists of the following premium courses: Course 01: Construction Industry Scheme (CIS) Course 02: Property Development Diploma Course 03: Property Management Training Course 04: Real Estate Investor Level 3 Course 05: Public Housing Management Course 06: Construction Management - Level 5 Diploma Course 07: Building Surveyor Course 08: Customer Service Course 09: Document Control and Management Course 10: Fundraising Course 11: Contract Management Training UK Course 12: Property Business Training - Level 5 Course 13: Leadership & Management Course 14: Leadership Styles Course 15: Self Confidence & Self Esteem Training Course 16: UK Land Management Complete Training Course 17: Public Speaking Skills - CPD Accredited Course 18: Property Law Course 19: Contracts Law UK Course 20: Decision Making in High Stress Course 21: Environmental Law & Impact Assessment Course 22: Working at Height Course 23: Effective Communication Skills for Technical People Course 24: Residential Property Sales Course 25: Land Surveyor Course 26: Cost Estimation for Multiplex Building with Xactimate Course 27: Time Management Training Course 28: Critical Thinking & Problem Solving Course 29: Creative Thinking and Innovation Course 30: First Aid at Work Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction and Property Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction and Property Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction and Property Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction and Property Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Industry Scheme) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Health and Safety mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Health and Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Health and Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Health and SafetyBundle consists of the following premium courses: Course 01: Health and Safety at Workplace Course 02: Workplace First Aid Course 03: Health and Safety at Work and the Laws Course 04: Health and Safety in a Construction Environment Course 05: Health and Safety in a Business Environment Course 06: Working at Height Level 2 Course 07: Workplace Harassment Course 08: Anxiety Management Course Course 09: Cognitive Behavioural Therapy (CBT) Training Course 10: Care Planning and Record Keeping Course 11: Learn to Fight Procrastination Course 12: Physical & Mental Health Training Course 13: Manual Handling Course 14: Workplace Stress Management Course 15: Health and Safety for Freelancers and Digital Nomads Course 16: Risk Management Course 17: Mental Health Support Worker Course 18: Sexual Harassment in the Workplace Course 19: Lone Worker Safety Course 20: RIDDOR Training Course 21: Construction Safety Course 22: Personal Protective Equipment (PPE) Course 23: Site Environmental Health & Safety Manager Course 24: Asbestos Awareness Course Course 25: Working in Confined Spaces Level 2 Course 26: DSEAR Training Course 27: COSHH Training Course 28: PUWER Course 29: Fire Safety Course 30: Gas Safety Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Health and Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Health and Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Health and Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Safety at Workplace) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.