1707 Courses

This Manual Handling Training Course is designed to provide essential knowledge on how to comply with UK health and safety regulations. The course covers the use of correct control measures, safe handling techniques, and the process of conducting risk assessments. It is particularly beneficial for workers in environments such as warehouses, factories, construction sites, and delivery services, where manual handling is a regular activity. By learning these practices, you can reduce the risk of injury and promote a safer workplace.

Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM.  Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Course Overview The Functional Skills Maths Level 2 course is designed to help learners build essential numerical and problem-solving skills applicable in both everyday life and workplace contexts. This course is ideal for those looking to meet entry requirements for further education, apprenticeships, or employment roles that demand a recognised maths qualification. Covering key topics such as fractions, percentages, ratios, and data handling, the course equips learners with a solid understanding of mathematical principles and methods. By the end of the programme, learners will be able to interpret and solve a wide range of mathematical problems, apply logical reasoning, and confidently use numbers in various real-world scenarios. Whether you are resitting a qualification or aiming to enhance your confidence in maths, this course offers structured learning support to help you progress academically or professionally with a nationally recognised certification. Course Description This Functional Skills Maths Level 2 course offers a comprehensive approach to numeracy, focusing on the core mathematical principles necessary for academic progression and professional competence. The curriculum includes integers, BODMAS, fractions, ratios, and percentages, extending to concepts such as scientific notation, rational numbers, and estimation. Learners will engage with a variety of problem-solving strategies, learning how to analyse data and apply quantitative reasoning across different scenarios. The course is aligned with national standards and designed to support learners in developing accuracy, efficiency, and logical thought processes in mathematical calculations. Through this structured programme, learners will not only improve their theoretical understanding but also gain the confidence to use these skills in both personal and professional settings. Whether you are preparing for further studies or enhancing your employability, this course provides the academic grounding required to succeed in mathematics-based tasks and assessments. Course Modules: Module 01: Integers (Directed Numbers) Module 02: Factors and Multiples Module 03: Fractions Module 04: Simplification Rule: BODMAS Module 05: Decimal Numbers Module 06: Rational Numbers Module 07: Approximation Module 08: Estimation and Scientific Notation or Standard Form Module 09: Percentage Module 10: Ratio and Proportion Module 11: Unitary Method and its Applications Module 12: Profit, Loss, Discount and Tax (See full curriculum) Who is this course for? Individuals seeking to meet entry requirements for further education or apprenticeships. Professionals aiming to fulfil qualification needs for workplace roles. Beginners with an interest in improving their mathematical understanding. Learners preparing for GCSE equivalency or university access routes. Career Path Administrative and office-based roles requiring numeracy competence Health and social care positions requiring data handling Customer service and retail roles involving financial transactions Progression to teaching assistant training or higher education access courses Civil service and local government jobs with assessment criteria in mathematics

Overview This comprehensive course on Sales & Selling Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales & Selling Management Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales & Selling Management Course. It is available to all students, of all academic backgrounds. Requirements Our Sales & Selling Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 10 lectures • 01:44:00 total length •Module 01: Understanding the Talk: 00:11:00 •Module 02: Getting Prepared to Make the Call: 00:08:00 •Module 03: Creative Openings: 00:08:00 •Module 04: Making Your Pitch: 00:11:00 •Module 05: Handling Objections: 00:10:00 •Module 06: Sealing the Deal: 00:11:00 •Module 07: Following Up: 00:14:00 •Module 08: Setting Goals: 00:10:00 •Module 09: Managing Your Data: 00:10:00 •Module 10: Using a Prospect Board: 00:11:00

Vacuum packing has revolutionised the way food is preserved, stored, and transported across various industries. This Vacuum Packing Training Course is designed to give learners a clear understanding of vacuum sealing, from choosing suitable packaging materials to ensuring hygiene standards are maintained throughout the process. Whether you're involved in food production, catering, or retail, this course provides valuable insights into the techniques that extend shelf life and enhance product safety. Covering topics such as food safety, packaging choices, vacuum sealing methods, and business use cases, this course blends essential knowledge with industry applications. It’s ideal for anyone looking to strengthen their understanding of vacuum packing and its role in modern food handling and storage. Straightforward, focused, and industry-relevant, the course offers a well-rounded guide to help learners adopt best practices in vacuum packaging without overcomplicating the process. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Vacuum Packing Module 02: Choosing the Right Packaging Materials Module 03: Food Safety and Hygiene Module 04: Vacuum Packing Techniques Module 05: Storage and Transportation of Vacuum-Packed Food Module 06: Business Applications of Vacuum Packing Learning Outcomes: Master vacuum packing fundamentals for food preservation. Select the right packaging materials for optimal freshness. Ensure food safety and maintain high hygiene standards. Acquire advanced vacuum packing techniques for culinary excellence. Efficiently store and transport vacuum-packed food. Harness vacuum packing skills for business applications. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring chefs and culinary enthusiasts Restaurant owners and food service professionals Small-scale food producers and home-based businesses Caterers and event planners Food industry entrepreneurs Kitchen staff and culinary students Anyone interested in culinary innovation Those seeking food preservation knowledge Career path Food Production Assistant Sous Chef Catering Manager Food Packaging Technician Quality Control Inspector Small Food Business Owner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Transform your customer service expertise with our Advanced Diploma in Customer Service. Gain a comprehensive understanding of industry best practices, advanced communication strategies, and cutting-edge customer-centric approaches. Elevate your skills, boost customer satisfaction, and propel your career to new heights. Enroll now for a specialized program designed to empower you with the knowledge and tools needed to excel in the dynamic world of customer service.

Sales and Marketing: Sales and Marketing Diploma Are you trying to find the best professional sales and marketing diploma? Enrol in our top-notch sales and marketing diploma for advantages in the digital age. This sales and marketing diploma covers multi-level marketing fundamentals as well as a general summary. This sales and marketing diploma covers sales principles, sales techniques, and team motivation. Moreover, the sales and marketing diploma includes instruction in in-person sales strategies and information on lead generation and prospecting. This sales and marketing diploma also helps to improve your fundamental soft skills and body language as a sales manager. This sales and marketing diploma elaborates on online marketing, negotiating techniques, and communication methods. Enrol in our sales and marketing diploma for a general overview of how to run an effective social media marketing campaign and the overall field! Learning outcome of sales and marketing diploma This sales and marketing diploma helps to understand: Marketing basics, multi-level marketing, and a broad overview of this sales and marketing diploma course. This sales and marketing diploma explains sales fundamentals, sales secrets, and how to motivate sales teams. In-person sales techniques are a part of this sales and marketing diploma. This sales and marketing diploma explains prospecting and lead generation. Through this sales and marketing diploma, you can enhance your basic soft skills and body language as sales manager. Communication strategies, internet marketing, and negotiation skills are elaborated on in this sales and marketing diploma. How to operate efficient social media marketing is broadly described in this sales and marketing diploma. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Sales and Marketing: Sales and Marketing Diploma Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Diploma Course Instant access to this Sales and Marketing: Sales and Marketing Diploma Course Get FREE Tutor Support to this Sales and Marketing: Sales and Marketing Diploma Course Sales and Marketing: Sales and Marketing Diploma Looking to elevate your career in sales and marketing? Our Sales and Marketing: Sales and Marketing Diploma is the perfect choice for professionals aiming to excel in this dynamic field. With this Sales and Marketing: Sales and Marketing Diploma, you'll master multi-level marketing fundamentals, gaining deep insights into sales principles, effective techniques, and how to motivate a team for peak performance. Our Sales and Marketing: Sales and Marketing Diploma also delves into in-person sales strategies, lead generation, and prospecting, ensuring you’re equipped to close deals and grow your client base. Enhance your soft skills, perfect your body language, and learn cutting-edge online marketing, negotiation tactics, and communication strategies. Make the smart move with our Sales and Marketing: Sales and Marketing Diploma and transform your professional potential. Who is this course for? Sales and Marketing: Sales and Marketing Diploma It is possible for learners to enrol in this sales and marketing diploma without having any prior knowledge of this field. Requirements Sales and Marketing: Sales and Marketing Diploma To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements. To join in our Sales and Marketing: Sales and Marketing Diploma Course, you must have a strong command of the English language. To successfully complete our Sales and Marketing: Sales and Marketing Diploma Course, you must be vivacious and self driven. To complete our Sales and Marketing: Sales and Marketing Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sales and Marketing: Sales and Marketing Diploma Course. Career path Sales and Marketing: Sales and Marketing Diploma You can employ yourself as a sales executive, sales manager, marketing executive, sales executive, and in other related roles after finishing the Sales and Marketing: Sales and Marketing Diploma diploma.

Cosmetology Course Overview This Cosmetology course offers a comprehensive introduction to the world of beauty and personal care, covering a wide range of topics from hair and skin care to makeup application and ethnic cosmetics. Designed for both beginners and professionals, it provides a solid foundation in the essential skills and knowledge needed for a successful career in the beauty industry. Throughout the course, learners will explore hair grooming techniques, advanced colouring methods, and skincare treatments, alongside specialised topics like menopause and male skincare. This course is ideal for anyone looking to enhance their cosmetology expertise, offering valuable insights into both common and unique beauty practices. Upon completion, learners will be equipped with a deep understanding of the industry’s core principles and ready to apply their knowledge to real-world scenarios. Course Description This in-depth course delves into various aspects of cosmetology, focusing on topics such as hair physiology, colouring techniques, and skin health. Learners will study the intricacies of hair care, from basic grooming to advanced techniques like curling, straightening, and colouring. Skin care is also explored in detail, including the effects of menopause on the skin, the role of ethnic cosmetics, and the impact of photodamage. Special attention is given to health and safety practices within the beauty industry, ensuring that learners can provide services while maintaining the highest standards of safety. By engaging with a range of modules, learners will gain a well-rounded understanding of cosmetology, preparing them for diverse roles within the beauty and personal care sectors. This course is ideal for those looking to build or enhance their expertise in cosmetology and advance their career in this dynamic field. Cosmetology Curriculum Module 01: Introduction to Cosmetology Module 02: Hair Physiology Module 03: Hair Grooming Module 04: Hair Colouring Techniques Module 05: Hair Curling and Straightening Module 06: Hair Loss Module 07: Hair Wig and Extensions Module 08: Manicure and Pedicure Module 09: Skin Module 10: Makeup Module 11: Menopause, Skin and Cosmetology Module 12: Male Skincare Module 13: Evaluating Hand and Body Lotions Module 14: Ethnic Cosmetics Module 15: Photodamage and Skin Cancer Module 16: Micro-Needle and Cosmetics Module 17: Health and Safety (See full curriculum) Who is this course for? Individuals seeking to pursue a career in the beauty and personal care industry. Professionals aiming to enhance their skills in cosmetology. Beginners with an interest in beauty, hair, and skincare. Anyone looking to specialise in advanced cosmetic treatments and techniques. Career Path Hair Stylist Makeup Artist Skin Care Specialist Beauty Consultant Cosmetology Instructor Salon Manager Product Development in Cosmetics Health and Beauty Retail Sector

Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business

*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included