6397 Courses

Duration 3 Days 18 CPD hours This course is intended for This course is designed for any individual who might need to perform project management activities in their job role on either a formal or informal basis, or any individual who wants to build upon their current project management knowledge to be more productively involved on a project team. This course is not specifically designed for students who are seeking project management-related certification. Rather, it is designed to introduce a structure to help students more effectively manage projects as well as participate fully on a project team. Overview In this course, you will apply recognized practices of project management to manage a project from start to finish. You will: - Identify the basic concepts of project management. - Launch a project. - Estimate project work. - Create a project schedule. - Plan project costs. - Plan for project risks. - Plan for project quality and compliance. - Manage human and physical resources for the project. - Manage project procurements. - Plan for change management and monitor the project scope. - Monitor and optimize project schedule and cost. - Monitor the quality of the project work and the risks involved. - Plan communication strategies and manage stakeholder relationships. - Close a project. If you are taking this course, you probably have some exposure to managing projects, or you may be considering embarking on a career as a professional project manager. Your ability as a project manager to demonstrate best practices in project management on the job is becoming the standard to compete in today's fast-paced and highly technical workplace. In this course, you will apply the generally recognized practices of project management to successfully manage projects. Project managers are always under severe pressure to complete projects on time and within budget. However, most projects fail to meet these demands, and, as a result, many projects are terminated early. Successful project management requires knowledge and experience. This course is designed to provide you with the skills needed to be a successful project manager in today's rapidly changing world. The skills and knowledge you gain in this course will help you avoid making costly mistakes and increase your competitive edge in the project management profession. Getting Started with Project Management Define Project Management Basics Identify Influencing Factors Define Project Management Certifications Launching Projects How Organizations Choose the Right Project Identify Project Stakeholders and Their Expectations Authorize a Project Identify the Project Scope Estimating Project Work Develop a WBS Identify the Relationships Between Work Packages Identify Resources Estimate Time Creating a Project Schedule Develop a Project Schedule Create a Schedule Baseline Planning Project Costs Establish Project Costs Establish the Cost Baseline Reconcile Funding and Costs Planning for Risk Create a Risk Management Plan Identify Risks and Their Causes Analyze Risks Develop a Risk Response Plan Planning for Quality and Compliance Deliver the Desired Project Results Verify Compliance Requirements Managing the Project Team Plan Your Project Team Assemble the Team Develop the Team Manage the Team Managing Project Procurements Plan for Project Procurements Obtain Responses from Vendors Select the Right Vendor Manage Vendors and Procurements Managing Change During Project Execution Prepare for Project Execution Manage Project Changes Monitor the Project Scope Monitoring and Controlling Project Schedule and Cost Monitor and Control the Project Schedule Optimize the Project Schedule Monitor and Control Project Cost Monitoring and Controlling Risk and Quality Monitor and Control Risks Put Quality Plans into Action Control Project Quality Communicating and Reporting Communicate During a Project Distribute Project Information Manage Stakeholder Relationships and Expectations Report on Project Performance Closing the Project Deliver the Final Product Close Project Procurements Close the Project

🌟 Elevate Your Culinary Career with Kitchen Manager Training! 🌟 Are you ready to take your culinary skills to the next level? 🍳 Whether you're a seasoned chef or a budding kitchen enthusiast, mastering the art of kitchen management is key to thriving in the fast-paced world of foodservice. Welcome to Kitchen Manager Training, your gateway to becoming a culinary leader! Why Kitchen Manager Training? Running a kitchen isn't just about cooking-it's about orchestrating a symphony of flavors, managing resources efficiently, and ensuring seamless operations day in and day out. Our comprehensive Kitchen Manager Training equips you with the essential tools and knowledge to excel in this dynamic role. 🔥 Boost Your Leadership Skills: Discover effective techniques for leading kitchen teams with confidence and professionalism. From communication strategies to conflict resolution, become the inspiring leader your kitchen deserves. 📊 Master Kitchen Operations: Learn the ins and outs of kitchen organization, inventory management, and food safety protocols. Streamline processes and optimize efficiency to deliver top-notch culinary experiences every time. 🍽️ Craft Winning Menus: Explore menu development strategies that tantalize taste buds and keep customers coming back for more. From recipe creation to menu pricing, unleash your creativity while maximizing profitability. 💡 Stay Ahead of Industry Trends: Dive into the latest trends and innovations shaping the culinary landscape. From sustainable sourcing to dietary restrictions, stay informed and adapt your kitchen practices to meet evolving consumer demands. Who is this for? Our Kitchen Manager Training is designed for aspiring kitchen managers, sous chefs, culinary professionals, and anyone passionate about the art of food preparation and management. Whether you're aiming for a promotion or seeking to broaden your culinary horizons, this course empowers you to take charge of your culinary destiny. 👨‍🍳 Culinary Professionals: Level up your career and unlock new opportunities in the culinary industry. 👩‍🍳 Aspiring Chefs: Lay the foundation for a successful culinary journey and stand out in a competitive market. 👨‍🍳 Restaurant Owners: Equip yourself with the knowledge to optimize kitchen operations and drive business success. 👩‍🍳 Food Enthusiasts: Dive into the world of professional kitchen management and turn your passion into a fulfilling career. Career Path Upon completing Kitchen Manager Training, you'll be poised to embark on an exciting culinary journey filled with endless possibilities. Whether you aspire to lead bustling restaurant kitchens, curate culinary experiences at luxury resorts, or launch your own food ventures, the skills and expertise gained from this course will set you on the path to culinary greatness. 🌟 Executive Chef: Take the helm of prestigious kitchens and orchestrate culinary masterpieces that captivate diners worldwide. 🌟 Restaurant Manager: Oversee restaurant operations with finesse, ensuring unparalleled dining experiences for guests and patrons. 🌟 Food and Beverage Director: Shape the culinary direction of hotels, resorts, and hospitality establishments, delivering exceptional dining experiences at every turn. 🌟 Culinary Entrepreneur: Bring your culinary visions to life by launching your own restaurant, catering business, or food startup, fueled by innovation and passion. FAQ Q: Is prior culinary experience required for this course? A: While prior culinary experience is beneficial, Kitchen Manager Training is designed to accommodate students of all skill levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of Kitchen Manager Training varies depending on individual pacing and learning preferences. Rest assured, our flexible learning platform allows you to study at your own pace and access course materials at your convenience. Q: Are there any prerequisites for enrollment? A: There are no specific prerequisites for enrolling in Kitchen Manager Training. All you need is a passion for food and a desire to excel in the culinary arts! Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing Kitchen Manager Training, you will receive a prestigious certification that showcases your expertise in kitchen management and culinary leadership. Q: Can I access course materials after completing the program? A: Absolutely! Your learning journey doesn't end with the completion of the course. As a graduate of Kitchen Manager Training, you'll enjoy lifetime access to course materials and resources, allowing you to revisit key concepts and stay updated on industry trends. Enroll Today and Unleash Your Culinary Potential! Ready to embark on a culinary adventure like no other? Join us on a journey of discovery, innovation, and gastronomic delight with Kitchen Manager Training. Enroll today and take the first step towards a rewarding career in the culinary arts! 🎉🍽️✨ Course Curriculum Module 1_ Introduction to Kitchen Management. Introduction to Kitchen Management. 00:00 Module 2_ Kitchen Safety and Sanitation. Kitchen Safety and Sanitation. 00:00 Module 3_ Kitchen Planning and Organization. Kitchen Planning and Organization. 00:00 Module 4_ Kitchen Budgeting and Cost Control. Kitchen Budgeting and Cost Control. 00:00 Module 5_ Kitchen Menu Development and Design. Kitchen Menu Development and Design. 00:00

Equip yourself for success as a new manager with our comprehensive “New Manager” course, covering essential leadership, communication, team building, and legal compliance skills. Gain the confidence and competence to lead effectively in today’s dynamic workplace.

Microsoft Lync training course description This course teaches IT staff how to plan, design, deploy, configure, and administer a Microsoft Lync Server solution. The course emphasizes Lync Server Enterprise Unified Communications features focussing particularly on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps prepare for Exam 70-336. What will you learn Describe the Lync Server architecture. Install and deploy Lync Server. Use Lync Server management interfaces. Deploy and manage clients. Manage and administer dial-in conferencing. Design audio and video for web conferencing. Plan for instant message and presence Federation. Deploy and configure persistent chat in Lync. Configure archiving and monitoring services. Troubleshoot Lync Server. Describe the required daily, weekly, and monthly maintenance tasks. Use SIP commands and analyze SIP logs. Configure high availability features in Lync. Design load balancing in Lync Server. Backup and restore Lync Server data. Microsoft Lync training course details Who will benefit: Technical staff working with Microsoft Lync. Prerequisites: Supporting Windows 2008 or 2012. Duration 5 days Microsoft Lync training course contents Microsoft Lync Server architecture Lync Server architecture, Lync core capabilities, Lync design process, assessing infrastructure requirements and updating the design, planning for all Microsoft solutions framework phases. Designing a Lync Server topology Infrastructure requirements for Lync Server, using the planning tool, using topology builder, server infrastructure, documentation. Hands on Environment preparation and Lync Server pools. Users and rights in Microsoft Lync Server Managing Lync Server, role based access control. Hands on Using the management shell, configuring role-based access control. Client/device deployment and management Deploy and manage clients, prepare for device deployment, IP phones. Hands on Clients. Conferencing in Lync Server Introduction to conferencing in Lync Server, designing for audio\video and web conferencing, dial-in conferencing in Lync Server, managing and administering conferencing. Hands on Conferencing in Microsoft Lync. Designing and deploying external access Conferencing and external capabilities of Lync Server, planning for IM and presence federation, designing edge services. Hands on Deploying Edge Server and Configuring Remote Access, Validating the Edge Server. Deploying Lync Server persistent chat Overview of persistent chat architecture in Lync Server, designing persistent chat, deploying and persistent chat. Hands on persistent chat server. Monitoring and archiving The archiving service, the monitoring service, configuring archiving and monitoring. Hands on Archiving and monitoring in Lync Server. Administration and maintenance of Lync Lync Server troubleshooting tools, Lync Server operational tasks, Lync Server troubleshooting techniques. Hands on Lync administration tools, centralized logging service, analysing Lync Server logs and traces. High Availability in Lync Server High availability in Lync Server, configuring high availability in Lync Server, planning for load balancing, designing load balancing. Hands on Configuring database mirroring, experiencing a scheduled SQL Server outage, experiencing an unscheduled SQL Server outage. Disaster recovery in Lync Server Disaster recovery in Lync Server, tools for backing up and restoring Lync Server, critical Lync Server data to back up and restore, critical data to export and import, designing branch site resiliency. Hands on Configure pool pairing, experiencing a pool failure or outage. Planning a migration to Lync Server Coexistence and migration, migration steps, planning for clients and devices. Designing a client migration and device migration strategy. Hands on Creating a migration plan, documenting the migration phases.

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

Explore the art and science of Marketing Communications Excellence in our comprehensive course. Master communication theory, ethical practices, and consumer psychology to create impactful campaigns. Dive into the Marketing Communications Mix and learn strategies for reaching and engaging your audience effectively. Elevate your skills and stay ahead in the ever-evolving world of marketing. Join us now to enhance your communication prowess and drive success in the digital age!

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Organisational retreat, organisational seminar, executive development,

⚠️ Be Ready to Act. Be Ready to Save a Life. 💉 Anaphylaxis is a severe, life-threatening allergic reaction — and every second counts. The RQF Level 3 Management of Anaphylaxis course gives you the knowledge, skills, and confidence to respond effectively in an emergency. 🧠 What you’ll learn: ✅ Causes, triggers & symptoms of anaphylaxis 👁️ How to recognise and respond to anaphylactic reactions 💉 Safe use of adrenaline auto-injectors (e.g. EpiPen) 📋 Risk assessment & allergy management planning 🗣️ Communication & support during emergencies ⚖️ Legal and ethical responsibilities Perfect for schools, workplaces, healthcare, and community settings. 📅 Get certified. Be prepared. Save lives. #AnaphylaxisAwareness #FirstAidTraining #EpiPen #LifeSavingSkills #AllergyAwareness #RQFLevel3 #EmergencyResponse

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.