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Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Recognizing the brilliance of someone psychological disturbance normalizes their experience and opens the door to transformative change. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Invention- between Prof. Ernesto Spinelli and Dr. Betty Cannon “When I first saw the topic of this year’s dialogues, I asked myself whether I had anything to contribute. After all, I told myself, I do not usually work with psychoses or other so-called ‘extreme’ or’ irregular’ states of consciousness. This started me thinking about a series of demonstration videos that I have been making with students and supervisees over the last couple of years as part of a book project. Do those videos display ‘extreme states’? To my surprise, the answer is yes. They are filled with experiences that might be described as hallucinations (positive and negative), dissociative states, paranoia, delusions, manic and depressive states, crippling anxiety, schizoid withdrawal, depersonalization and derealization, and body dysmorphic phenomena. Not to mention the so-called normal neurotic trances that Freud called transference, countertransference and defenses, psychedelically induced extreme states, and those nightly hallucinations, our dreams. So why did I not remember at least some of these states as being ‘extreme’? Perhaps the answer lies in my perspective on therapy, which is largely existential-phenomenological. I think that the following quote, from a letter that Sartre wrote to R.D. Laing, captures the essence of this perspective: “Like you, I believe that one cannot understand psychological disturbances from the outside, on the basis of a positivistic determinism or reconstruct them with a combination of concepts that remain outside the experience as lived and experienced. I also believe that one cannot study, let alone cure, a neurosis without a fundamental respect for the person of the patient, without a constant effort to grasp the basic situation and relive it, without an attempt to rediscover the response of the person to that situation and––like you, I think––I regard mental illness as the ‘way out’ that the free organism, in its total unity, invents in order to be able to live through an intolerable situation.”* When a client and I together are able to appreciate the true brilliance of this invention, my experience is that it not only normalizes the client’s experience, it also opens the doorway to change. It allows us to invent something new.” Dr. Betty Cannon. Betty Cannon, PhD, is a licensed psychologist who has taught and practiced in Boulder, Colorado, for over 40 years. She is Professor Emerita of the Colorado School of Mines and president and founder of the Boulder Psychotherapy Institute, which has trained mental health professionals in Applied Existential Psychotherapy since 1989. In addition to existential philosophy, especially the philosophy of Sartre, AEP has roots in Gestalt therapy, classical and contemporary psychoanalysis, humanistic psychology (especially the person-centered therapy of Carl Rogers), and body-oriented psychotherapy. Betty is a member of the editorial boards of the Journal for the Society of Existential Analysis and Sartre Studies International. She is the author of Sartre and Psychoanalysis and numerous articles and chapters on existential therapy. Her mentor was Hazel E. Barnes, who translated Sartre into English and who was the world’s foremost Sartre scholar until her death in 2008. Betty is her literary executor, and her book on Sartre is dedicated to Hazel. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 25 October from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Learn the Art and Science of EFT (Emotional Freedom Techniques or “The Tapping Technique”) in this EFT workshop and join millions worldwide who are learning this life-changing technique. EFT, commonly referred to as Tapping, has gained rapid popularity because it has been demonstrated to quickly and effectively resolve dysfunctional feelings, thoughts, behaviors and beliefs which can lead to challenges in relationships, health, work and more. Basically, if there are negative emotions and stress involved, EFT may well be able to resolve those aspects that can lead to significant relief and ease in one’s life. Learn to implement this powerful mind-body approach which is supported by peer-reviewed research, drawing from the fields of interpersonal neurobiology, neuroplasticity models and the field of epigenetics. If you are ready to transform your health, your relationships and your vision of who you truly are, then come join us to learn EFT Tapping techniques. If your life is grounded in being of service to others, then EFT will quickly become your tool of choice. Whether you are curious about EFT for self-help or you are in the healing/helping professions, this training will give you confidence in the art of its delivery. From the professional working with clients to the laymen looking for self-application, everyone walks away having the skills to succeed with this extraordinary healing modality. This online format did not at all hinder the delivery of the content and technique whatsoever and we were able to do everything that we could have done in person. Alina and Craig created a very safe space, gave us plenty of demos, lots of practice time and welcomed all of our questions. They also broke up the day with ample breaks and Eden energy exercises to help avoid screen fatigue. Alina and Craig are experts in their field and top-notch EFT instructors. I highly recommend their online courses.— CARSON HILL EFT LEVEL 1 The Basics The preparation for the EFT Level 1 includes approximately 3 hours of advance work, including watching several short online videos and the reading of 2 articles that explore both the history of EFT and the scientific premises for how EFT works. Note that last minute signups will not be allowed without contacting us due to this requirement. EFT Level 1, The Basics, is the foundation of any EFT training. It covers the core aspects of EFT with a focus on how you can use tapping as a self help tool and how to teach your clients how to apply it as a self-regulating technique. Learn how to apply EFT for issues related to physical symptoms, for cravings and addictions and more. See below for an outline of materials covered. An outline of subject matter covered in this first day include: The Science Behind EFT Understanding Shifting Aspects The Importance of Being Specific Psychological Reversal & Secondary Gain Cognitive Belief Shifts How Traumatic Events Imprint on the Brain Finding the Right Words to Use An introduction to both Tell the Story and the Movie Techniques for working with traumatic events The Movie Technique Working with Pain and Physical Symptoms EFT for Cravings and Aspects of Addictions Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 1. This is the first step along the path to obtain Certified EFT Practitioner through EFT International, but should not be put forth as a certification in itself. I wholeheartedly recommend training in EFT with Craig and Alina. I recently took their EFT level 1 and 2 live online training and it was a fantastic experience. The virtual environment in Zoom was great and everything worked perfectly, and I learned so many things. I appreciate the way they break down important concepts and share their many years of experience, and the emphasis they put on generating and maintaining safety and rapport with the client at all times.— BRUNO SADE, PSYCHOLOGIST EFT LEVEL 2 Foundational Skills The two-day EFT Level 2 workshop is designed for those practitioners who have taken the pre-requisite EFT Level 1 and are either in practice or preparing to be and will be able to apply EFT when working with clients. This may include but not be limited to social workers, counselors, therapists, health care practitioners, life coaches and those who may be wishing to pursue EFT certification. It reviews and expands upon the basic aspects of the Art and Science of EFT taught in the EFT 1 course. Additional techniques are taught to expand your repertoire and offer skillful and effective ways of working with different client populations and expanding your ability to work with deeper issues. Of course, as in all EFT Tapping Training workshops, new material is presented using a variety of learning styles including partnered teaching methods, demonstrations, paired and small group experiential applications, video examples and more to ensure that no one walks away without fully understanding everything that is taught. Most importantly, this EFT Level 2 workshop will hone your practice skills. Greater attention and time will be spent on personal observation to assist you in mastering the techniques learned. Enhanced instruction on asking key questions for uncovering core issues will be provided. The following subject matter will be taught in Level 2 with an emphasis on personal practice of techniques learned with direct observation and support from the trainers: The Gentle Techniques for Intense Issues including Sneaking Up on the problem, Tearless Trauma and the somato-emotional process of Chasing the Pain (Sensation) Understanding the Nature of and working with Traumatic Events Clearing Limiting Beliefs Questions for Uncovering Core Issues Core Issues and Physical Symptoms Working over the Telephone or Internet EFT in Groups Using EFT with Children Scope of Practice, Informed Consent and the EFT Ethics Code Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 2. This is the second instructional step along the certification path for EFT International Accredited Certified EFT Practitioner, but should not be put forth as a certification in itself. Read about EFT and course descriptions Presenting Certified Trainers Alina Frank and Craig Weiner, DC Cost For the combination three day Level 1 and 2 combined training, the tuition is $799 ($749 early bird special if purchased 30 days prior to the workshop start date). Both EFT Levels 1 and 2 are pre-requisites for EFT International EFT certification. Location Online Hours Both EFT Level 1 and 2 training courses begin promptly at 9 am with registration beginning at 8:30 am Seattle/Los Angeles time zone. A 15 minute break is provided in the morning and afternoon. A 90 minute lunch break is offered beginning at approximately 12:30 pm. The class ends each day at 6 pm. EFT International Certification Process Attendance and completion of this training in no way constitutes “certification” and no attendee should consider themselves or promote themselves as a Certified EFT Practitioner based solely upon attendance of this training. All the requirements for completing certification will be discussed during the workshop and can be found on our EFT Certification page. Alina Frank and Dr Craig Weiner have taught and mentored thousands of individuals and professionals throughout the North America and Europe and are sought after speakers and presenters in the field of EFT instruction and EFT practice development and are EFT International Accredited Master Trainers and EFT International Supervising Mentors. CEUs, Certificates & Letters of Completion Approved Continuing Education Hours 24 CEUs have been pre-approved for NY LMHCs and may be available through 716CEU, LLC which is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0241. Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. 24 CE hours for NY Social Workers have been pre-approved and may be available through Tree of Hope Counseling, an approved NYS Continuing Education Contact Hours (CEU) provider for Social Workers (#SW0322). Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. The EFT Tapping Training Institute, with Craig Weiner and Alina Frank as trainers, have been pre-approved for 24 continuing education credit hours for online Emotional Freedom Techniques Level 1-2 training for the Canadian Counselling and Psychotherapy Association. Members of CCPA will receive transcripts at no cost listing all attended events assessed as Continuing Education Credit. Non‐members must attach a cheque for $30.00 payable to CCPA to have CEC’s recorded and to have a transcript issued. Every person who fully attends the workshop training will receive a completion certificate with the course hours listed. Certificates of Completion Official Letters of Completion are available upon request for courses. They are signed by our Trainers, has the attendees name, date of completion and the number of educational hours. The letter will be sent to the course participant as a PDF email attachment. It is the responsibility of each participant to submit the letter to the appropriate certifying board in order to determine if they will receive any type of credit. Certificates of Completion for Courses Participants of the following courses offered by the EFT Tapping Training Institute may receive a Certificate of Completion upon graduation (provided in a PDF format and sent via email): EFT Levels 1-2 EFT Level 3 Matrix Reimprinting Foundational Training Other courses may be able to provide either a Certificate of Completion or a Letter of Completion upon graduation. BIPOC Scholarship Program Please visit our Scholarship Guidelines & Application page for details. Cancellation Policy A complete refund, minus $150 administration fee, is given up to 3 weeks (21 days) prior to workshop’s start date. If cancellation occurs for any reason within the 3 weeks prior to the event, the student may apply the tuition paid towards any future EFT or Matrix Reimprinting workshops offered by us. AS THERE IS MATERIAL TO REVIEW PRIOR TO THE FIRST DAY OF TRAINING, REGISTRATION CLOSES 24 HOURS BEFORE THE START OF THE TRAINING SO THAT YOU CAN REVIEW THE MATERIALS IN ADVANCE. IF YOU DO NOT RECEIVE THE LINK OF THIS MATERIAL VIA EMAIL WITHIN 24 HOURS OF REGISTERING, PLEASE CONTACT US IMMEDIATELY.

Overview of HR (Human Resources) Express the Power of Human Resources: Master the Art of People Management! Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management.  Visualise transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity.  Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!   Get a Quick Look at The Course Content: This HR (Human Resources) Course will help you to learn: Grasp the core principles and functions of human resource management. Master the recruitment process, from attracting talent to selecting the best fit. Develop effective negotiation techniques to secure top performers. Implement successful employee training and development programs. Foster a positive work environment through conflict resolution and employee relations. Grasp knowledge of conflict and stress management, organisational skills, and time management. This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR (Human Resources) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring HR professionals seeking a comprehensive foundation in human resources. Individuals looking to enhance their career prospects in human resource management. Business owners and managers who want to build a stronger, more effective workforce. Anyone interested in understanding the human and resources that drive organisational success. Those who want to develop the skills to navigate the complexities of the workplace. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path HR Officer (Average Salary: £28,000) Recruitment Consultant (Average Salary: £32,000) Training and Development Specialist (Average Salary: £35,000) HR Manager (Average Salary: £42,000) Employee Relations Officer (Average Salary: £38,000) Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.   Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.   Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.   Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.   Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.   Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in.   Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00

Unlock your potential as a business teacher with our comprehensive Business Teacher Course. Gain essential skills, resources, and strategies to excel in the classroom and empower future business leaders. Enroll now to transform your teaching and inspire the next generation of entrepreneurs.

>> 24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now! << Being a pharmacy professional, such as a pharmacy assistant dispenser or pharmacy technician, is a great way to make a successful career in a promising sector. Especially for someone looking to start somewhere as a pharmacy technician, this field is great for kick-starting a career. With over 1.1 billion prescriptions dispensed annually, the demand for pharmacy assistants and technicians continues to rise. This Pharmacy Technician course provides the foundational knowledge and skills you need to excel in these rewarding careers. Courses Are Included In This Training Program: Course 01: Level 6 Diploma Pharmacy Assistant Dispenser Course 02: Pharmacy Assistant and Technician Course 03: Medical Terminology Course 04: Medical Law Our Pharmacy Assistant Dispenser and Pharmacy Technician course equips you with the essential knowledge and skills to thrive in a pharmacy setting. You'll explore the roles and responsibilities of both assistants and technicians, delve into effective patient communication techniques, and gain a solid understanding of the pharmacy team and its practices. You will also learn crucial aspects like prescription processing and dispensing, minimising dispensing errors, and inventory management. Additionally, you'll learn about Standard Operating Procedures (SOPs), health and safety protocols, and essential pharmaceutical terminology. Learning Outcome of The Course: Mastery of Pharmacy Technician skills, including prescription dispensing and drug interactions. Attainment of an Advanced Diploma in Pharmacy Technician, showcasing advanced pharmaceutical knowledge. Proficiency in medical terminology, facilitating effective communication in healthcare settings. Competence in the control and administration of medicines, adhering to regulatory standards. Preparation for a Pharmacy Technician role, with the ability to support pharmacists in patient care. Join us to enhance your skills, improve patient care, and contribute to the efficient functioning of pharmacies. Invest in your future and enrol today! Why Choose Us? Get a free student ID card with Pharmacy Technician Training program (£10 postal charge will be applicable for international delivery) The Pharmacy Technician is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Pharmacy Technician course materials The Pharmacy Technician comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Pharmacy Assistant and Technician Curriculum Breakdown: Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Assessment Process of Course Assignment & MCQ Based 60% Marks to pass Instant Assessment How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £129 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Community Pharmacist Hospital Pharmacist Pharmaceutical Sales Representative Clinical Pharmacist Pharmacist Manager Pharmacy Technician Pre-registration Pharmacist Pharmacist Advisor Medicines Information Pharmacist Requirements There is no formal requirements to enrol in this course. Career path Pharmacy Assistant Dispenser Pharmacist Pharmacy Technician In the UK, these jobs typically pay between £15,000 to £40,000 a year. Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Pharmacy Professional Training at QLS Level 6 (Free Shipping) Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.

33 in 1 Premium Bundle| ++Gifts: Free PDF & Transcript Certificate | CPD Certified | 24/7 Expert Support

This Pharmacy Assistant & Pharmacy Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on ourcourse, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Pharmacy Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this course now and start your career in the UK's healthcare sector. Learning Outcomes Learning Outcomes After completingBundle course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Pharmacy Technician Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Pharmacy Assistant & Pharmacy Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Martial Arts First Aid Course 03: Paediatric First Aid Course 04: Safeguarding Vulnerable Adults Training Course 05: Nursing & Prescribing Course 06: Diploma in Nurse Prescribing Course 07: Adult Nursing Training ***Other Benefits of this Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the course] Course Curriculum of Pharmacy Technician: Pharmacy Assistant & Pharmacy Technician Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology ----------------------- Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for thiscourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

***Unlock the Secrets of Behaviour Management: Understand Why People Do What They Do (and How to Guide Them Effectively)!*** A recent study by the National Education Association found that a significant portion of teacher stress stemmed from classroom behaviour management challenges. Behaviour management is a crucial skill for anyone working with individuals, especially in fields like education, social care, and even parenting. This course delves into the fascinating world of human behaviour, equipping you with the theoretical knowledge to understand why people behave the way they do and how to effectively promote positive behaviours. ***Want to Understand Why People Behave the Way They Do? Discover How to Manage Behaviour Effectively!*** Behaviour management challenges can be frustrating in any setting, from classrooms to workplaces and even at home. This course equips you with the theoretical foundation to navigate the complexities of human behaviour and develop effective behaviour management strategies. Learn to: Understand the fundamental concepts of human behaviour and basic psychological processes (behaviour management). Analyse the evolutionary perspective on behaviour management. Discuss the nature of human intelligence and its variations (behaviour management). Evaluate the role of learning and conditioning in behaviour modification (behaviour management). Explore the impact of emotions on cognition and behaviour management. Develop an understanding of emotional intelligence and its application in behaviour management. This Behaviour Management course provides a comprehensive theoretical foundation for understanding human behaviour and its application in behaviour management. We'll embark on a journey through the human psyche, exploring the interplay between biological, cognitive, and emotional factors that influence our actions. Module 01 lays the groundwork by examining human behaviour and basic psychological processes. We'll then delve into the evolutionary perspective on behaviour management in Module 02. Modules 03 and 04 explore human intelligence and its variations, while Module 05 sheds light on the power of learning and conditioning in shaping behaviour. Effective communication is key to successful behaviour management. Module 06 focuses on language and communication, while Modules 07 and 08 explore the world of emotions and their influence on cognition. We'll then delve into stress, anger, and conflict resolution in Module 09. The course culminates with Modules 10, 11, and 12, where we explore emotional intelligence, self-leadership, and the fascinating world of Neuro-Linguistic Programming (NLP) - all valuable tools for effective behaviour management. Behaviour Management Curriculum Breakdown of the Behaviour Management Course Course Curriculum: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Management Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Behaviour Management course is ideal for: Teachers and educators seeking to create a positive and productive classroom environment (behaviour management). Social care professionals working with individuals with behavioural challenges (behaviour management). Managers and leaders looking to foster a harmonious and productive work environment (behaviour management). Parents seeking to understand and manage their children's behaviour effectively (behaviour management). Anyone interested in gaining a deeper understanding of human behaviour and its application in various settings (behaviour management). Requirements This Behaviour Management course is designed for individuals with a basic understanding of psychology. There are no prerequisites, but a willingness to engage with theoretical concepts is essential. Career path Understanding behaviour management can open doors to various rewarding careers, including: Teaching and Education Social Work Counselling and Psychotherapy Human Resources Management Childcare Leadership and Management Roles Youth Work Join us on this exciting journey of discovery and unlock the secrets to effective behaviour management! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Give a compliment to your career and take it to the next level. This Human Biology bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Human Biology bundle will help you stay ahead of the pack. Throughout the Human Biology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Human Biology course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Human Biology Bundle Consists of the following Premium courses: Course 01: Basic Biology Course Course 02: Biomedical Science Course 03: Biotechnology Course 04: Genetics Course 05: Diploma In Microbiology Course 06: Microbiology Technician Course Course 07: Human Anatomy and Physiology Course 08: Lab Analyst Training Course 09: Biochemistry Course 10: Sterile Services Technician Training Level 4 Course 11: Medical Terminology Training Enrol now in Human Biology to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the Human biology course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Human Biology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Basic Biology Course Module 01: Introduction to Biology Module 02: Characteristics, Classification and Organisation of Living Organisms Module 03: The Biosphere and Humans Module 04: Evolution of Life Module 05: The Ecology Module 06: Cells to Organs and Function of Organs Module 07: Human Body Module 08: The Plants Course 02: Biomedical Science Module 01: Introduction to Biomedical Science Module 02: Genetics and Biochemistry Module 03: Microbiology and Cell Biology Module 04: Biochemical Engineering and Enzyme Discovery Module 05:Toxicology, Pharmaceuticals and Fine Chemicals Module 06: Systems and Synthetic Biology Module 07: Global Health Challenges Course 03: Biotechnology Module 1 - Introduction to Biotechnology Module 2- Biotechnology in the Realm of History Module 3- Molecular and Cellular Biology Module 4 - Biotechnology Versus Molecular Biology Module 5- Genetic Engineering Module 6- Biotechnology in Health Sector Module 7- Industrial Biotechnology Module 8- Biotechnology in a Business Perspective Course 04: Genetics Module 01- Fundamental Concepts of Genetics Module 02- Genetics and Genomics Module 03- Genetic Disorders Module 04- Genetic Counselling Module 05- Application of Genetics Knowledge Course 05: Diploma In Microbiology Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : The Chemical Metabolism Module 04 : Microbial Growth Controlling Module 05 : Microbial Diversity Prokaryote Diversity Module 06 : Microbial Diversity Eukaryote Diversity Module 07 : Viruses, Viroids, and Prions Module 08 : Interactions between Microbes and Humans Module 09 : Human Microbial Diseases Module 10 : Immunity Module 11 : Vaccines and Antimicrobial Agents Module 12 : Microorganisms in the Environment Module 13 : Industrial and Food Microbiology Course 06: Microbiology Technician Course Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : Microbial Diversity Prokaryote Diversity Module 04 : Microbial Diversity Eukaryote Diversity Module 05 : Viruses, Viroids, and Prions Module 06 : Interactions between Microbes and Humans Module 07 : Human Microbial Diseases Module 08 : Microorganisms in the Environment Module 09: Laboratory Equipments (Part-01) Module 10: Laboratory Equipments (Part-02) Module 11: Solutions Used in Clinical/Medical Laboratory Module 12: Sterilisation, Disinfection and Decontamination Module 13: Laboratory Accidents and Safety Course 07: Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 08: Lab Analyst Training Introduction to the Course Medical Laboratory Services Laboratory Equipments (Part-01) Laboratory Equipments (Part-02) Microscope and How to Use It Solutions Used in Clinical/Medical Laboratory Sterilisation, Disinfection and Decontamination Basic Haematology Basic Haemostasis (Coagulation) Basic Immunology and Immunohematology Urinalysis Basic Clinical Chemistry Basic Clinical Microbiology Basic Parasitology Laboratory Accidents and Safety Quality Assurance Course 09: Biochemistry Module 01: Introduction to Biochemistry Module 02: Introduction to Cells Module 03: Organic Chemistry Module 04: Biomolecules Module 05: Protein Module 06: Biomolecules of Nucleic Acids Module 07: Genetics Module 08: Metabolism Course 10: Sterile Services Technician Training Level 4 Introduction Universal Precautions The Laminar Air Flow Hood (LAF) 3 lectures Sterile Compounding Pharmaceuticals Demonstrations Compounding Pharmacy Math BONUS REVIEW OF THE STERILE COMPOUNDING PROCESS Course 11: Medical Terminology Training Module 1 : Human Body Vocabulary with Pictures Module 2 : Equipment, Instruments and Lab Tests Module 3 : Acronyms and Abbreviation Module 4 : Digestive System Module 5 : Cardiovascular System Module 6 : Blood and Immunity System Module 7 : Respiratory System Module 8 : Musculoskeletal System Module 9 : Central Nervous System CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Biology bundle. Requirements This Human Biology course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.