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Overview Learn about Pharmacy Sales Associate from industry experts and boost your professional skill. This Pharmacy Sales Associate course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Pharmacy Sales Associate. You'll also gain the skills of Pharmacy Sales Associate to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Pharmacy Sales Associate professionals and gain first-hand experience of Pharmacy Sales Associate problem-solving. The Pharmacy Sales Associate  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Pharmacy Sales Associate, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Pharmacy Sales Associate will provide you with the latest information and updates of Pharmacy Sales Associate. It will keep you one step ahead of others and increase your chances of growth. Why buy this Pharmacy Sales Associate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pharmacy Sales Associate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pharmacy Sales Associate does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Pharmacy Sales Associate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Pharmacy Sales Associate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Pharmacy Sales Associate Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Mock Exam Mock Exam - Pharmacy Sales Associate 00:20:00 Final Exam Final Exam - Pharmacy Sales Associate 00:20:00

Description: Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this Level 2 Certificate in HR & Employment Law can teach you more on the subject. The course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Course Preview Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: Level 2 Certificate in HR & Employment Law is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Businessman Recruitment Consultant Human Resource Manager Labour Relations Officer UKVI Officer Human Resource Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Employment Law Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Many find the process of acquiring British citizenship complicated. If you are one of them, do not worry, as we have the perfect solution for you. John Academy has created British Citizenship Training, an online training program that will clear out all your confusion regarding this area. In this course you will get the opportunity to learn the ins and outs of the British citizenship process. The modules will introduce you to different types of citizenship. Then you will learn the process of temporarily and permanently staying in the UK. In addition, the course will enhance your understanding of the British citizenship application test. Further in the study, you will receive lessons on living rights in the UK. The modules will also include a detailed lesson on how to obtain UK visas. Course Preview Learning Outcomes Enhance your knowledge of different types of British citizenship Learn the process of entering and staying in the UK permanently or temporarily Know the key factors related to the citizenship application test Understand how to acquire duel nationality and citizenship Grasp the process of seeking the UK visas Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Legal Advising HR Counselling Who Should Take this British Citizenship Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This British Citizenship Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. British Citizenship Training Certification After completing and passing the British Citizenship Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive British Citizenship Training will equip you with effective skills and abilities and help you explore career paths such as  Legal Assistant Human Rights Officer Cross-Cultural Trainer Employment Law Specialist Module 01: What Is British Citizenship? What Is British Citizenship 00:44:00 Module 02: Different Types of British Citizenship Different Types of British Citizenship (3) 00:38:00 Module 03: Nationality, Immigration and Legislation Nationality, Immigration and Legislation 01:10:00 Module 04: Enter and Stay in the UK Both Temporarily and Permanently Enter and Stay in the UK Both Temporarily 00:30:00 Module 05: Citizenship Application Tests Citizenship Application Tests 00:34:00 Module 06: Dual Nationality and Citizenship Dual Nationality and Citizenship (1) 00:32:00 Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Brexit and Its Implications for EEA and Non-EEA Citizens 00:32:00 Module 08: Living Rights in the UK Living Rights in the UK 00:40:00 Module 09: Seeking Employment in the UK (Before and After the Application) Seeking Employment in the UK (Before and After the Application) (1) 00:42:00 Module 10: Obtaining Visas for the UK Obtaining Visas for the UK 00:48:00 Module 11: British Life and Culture British Life and Culture 00:28:00 Assignment Assignment - British Citizenship 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Don't miss out! Limited time offer-act fast! The demand for Pharmacy Assistant Dispensers and Pharmacy Technicians in the UK remains strong, reflecting the crucial role they play in the healthcare system. With the growing population and increased reliance on healthcare services, the need for skilled Pharmacy Technician Dispensers and Technicians is expected to continue rising. Pharmacy Assistants in the UK earn around £18,000 to £25,000 per year, while Pharmacy Technician typically earns between £20,000 and £30,000 annually. This Pharmacy Technician and Assistant Dispenser Training course is for those who want to advance in this field. Throughout this Pharmacy Technician and Assistant Dispenser course, you will learn the essential skills and gain the knowledge needed to become well-versed in Pharmacy Technician and Assistant Dispenser Training. 12 CPD Accredited Courses Are: Course 01: Pharmacy Technician & Assistant Course 02: Diploma in Pharmacy Skills Course 03: Pharmacology Course 04: Control and Administration of Medicines Course 05: Safe Handling of Medicines Course 06: Sterile Compounding Preparations Course 07: Nurse Prescribing Diploma Course 08: Medical Terminology Course Course 09: Vaccine Management Course 10: Medical Law Course 11: Medical Transcription Course 12: Clinical Coding Learning Outcomes: Upon completing the pharmacy technician course, participants will be able to: Perform essential duties of a pharmacy technician and assistant. Understand pharmacology and its healthcare applications. Safely handle, compound, and administer medications. Apply principles of medical law, transcription, and clinical coding. Manage vaccines properly, including storage and administration. Communicate effectively using medical terminology to enhance patient care. Pharmacy Assistant Dispenser and Pharmacy Technician Training Course Curriculum: Introduction to Pharmacy Technician & Pharmacy Assistant Job Role of Pharmacy Technicians Pharmacy Assistant Patient Counselling Guide Communication in Pharmacy Settings The Pharmacy Team and Practices Prescription and Dispensing in Pharmacies Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Inventory Control and Management as a Pharmacy Technician Standard Operating Procedures (SOPs) Health and Safety Risks Assessment and Pharmaceutical Terminology Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the Pharmacy Technician Training course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Pharmacy Technician at QLS Level 4'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £89 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pharmacy Technician and Assistant Dispenser Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets. This Pharmacy Technician course is ideal for: Aspiring pharmacy technicians and assistants Current pharmacy technicians and staff seeking skill enhancement Healthcare professionals and pharmacy technicians expanding pharmacology knowledge Nurses and pharmacy technicians pursuing nurse prescribing certification Medical transcriptionists, clinical coders, and pharmacy technicians Individuals, including pharmacy technicians, interested in vaccine management and safe medication handling Please note that this Pharmacy Technician Training course is not a professional qualification, and completing it will not make you eligible to work as a professional in this field. Requirements Without any formal requirements, you can delightfully enrol in this Pharmacy Technician and Pharmacy Assistant Training course. You can study and complete the Pharmacy Technician and Pharmacy Assistant Training course at your own pace. Career path The Pharmacy Technician and Pharmacy Assistant Training course will enhance your knowledge and improve your confidence. Pharmacy Technician Pharmacy Assistant Pharmaceutical Sales Representative Research Laboratory Technician Pharmacy Dispenser Certificates 12 CPD Accredited PDF Certificates Digital certificate - Included

This Diploma in Debt Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Debt Management course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Debt Management course. Due to Debt Management's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Debt Management from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Debt Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Debt Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Debt Management course. This Debt Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Diploma in Debt Management at QLS Level 5 Module 01: Introduction Module 02: Long-Term and Short-Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Debt Management at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Debt Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Debt Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

33 in 1 Premium Bundle| ++Gifts:1 Free PDF & Transcript | CPD Certified | 24/7 Expert Support

33 in 1 CPD Accredited Diploma | ++Gifts: 1cFree PDF & Transcript | New & Updated | 24/7 Learner Support

With the number of people seeking help for substance abuse in the UK increasing year on year, there is a growing need for a skilled, professional workforce ready and armed to assist in addressing the issue. People who specialise in drug and alcohol abuse can pursue a wide range of careers, from advocacy and counselling to crisis support and charity work. This Level 2 Substance Misuse course will provide you with a thorough understanding of the effects addiction can have on people's lives, as well as some of the harmful stereotypes that perpetuate stigma. Through this Level 2 Substance Misuse you will learn about some of the most common reasons why people abuse drugs and alcohol, as well as the signs and symptoms that a person may display when addiction and dependence take hold. You will also learn about the options available to people in these situations, as well as the national strategies in place to assist them. This Level 2 Substance Misuse course combines a basic understanding of drug and alcohol misuse with an understanding of the key principles and values that should underpin the support provided to people who misuse substances. Our Level 2 Substance Misuse course aims to provide learners with knowledge of substance misuse as well as an understanding of people who misuse substances. Learning Outcomes After completing this Level 2 Substance Misuse course, learner will be able to: Gain in-depth knowledge about unit strengths and recommended limits for alcohol consumption Understand the physical, mental, social and emotional effects of alcohol Know about peoples' use of alcohol Know about the assumptions made about people who drink alcohol excessively Gain a thorough understanding of drug awareness Understand key principles and values for working with people who misuse substances Why Choose This Level 2 Substance Misuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of Level 2 Substance Misuse Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 2 Substance Misuse Course] Course Curriculum Of Level 2 Award In Understanding the misuse of substances *** Module 01: Alcohol Awareness Module 02: Drug Awareness Module 03: Key Principles and Values for Working with People who Misuse Substances >----------------< Assessment Method After completing each module of the Level 2 Substance Misuse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Substance Misuse course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Substance Misuse course is beneficial to students who already work with people who have alcohol or substance abuse issues or students who are planning to in the near future. Thiscourse is also ideal for those who want to increase their knowledge about substance misuse. Requirements There are no specific requirements for this Level 2 Substance Misuse course because it does not require any advanced knowledge or skills. Career path After completing this Level 2 Substance Misuse course, you may be able to pursue a variety of promising career opportunities.

Recognizing the brilliance of someone psychological disturbance normalizes their experience and opens the door to transformative change. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Invention- between Prof. Ernesto Spinelli and Dr. Betty Cannon “When I first saw the topic of this year’s dialogues, I asked myself whether I had anything to contribute. After all, I told myself, I do not usually work with psychoses or other so-called ‘extreme’ or’ irregular’ states of consciousness. This started me thinking about a series of demonstration videos that I have been making with students and supervisees over the last couple of years as part of a book project. Do those videos display ‘extreme states’? To my surprise, the answer is yes. They are filled with experiences that might be described as hallucinations (positive and negative), dissociative states, paranoia, delusions, manic and depressive states, crippling anxiety, schizoid withdrawal, depersonalization and derealization, and body dysmorphic phenomena. Not to mention the so-called normal neurotic trances that Freud called transference, countertransference and defenses, psychedelically induced extreme states, and those nightly hallucinations, our dreams. So why did I not remember at least some of these states as being ‘extreme’? Perhaps the answer lies in my perspective on therapy, which is largely existential-phenomenological. I think that the following quote, from a letter that Sartre wrote to R.D. Laing, captures the essence of this perspective: “Like you, I believe that one cannot understand psychological disturbances from the outside, on the basis of a positivistic determinism or reconstruct them with a combination of concepts that remain outside the experience as lived and experienced. I also believe that one cannot study, let alone cure, a neurosis without a fundamental respect for the person of the patient, without a constant effort to grasp the basic situation and relive it, without an attempt to rediscover the response of the person to that situation and––like you, I think––I regard mental illness as the ‘way out’ that the free organism, in its total unity, invents in order to be able to live through an intolerable situation.”* When a client and I together are able to appreciate the true brilliance of this invention, my experience is that it not only normalizes the client’s experience, it also opens the doorway to change. It allows us to invent something new.” Dr. Betty Cannon. Betty Cannon, PhD, is a licensed psychologist who has taught and practiced in Boulder, Colorado, for over 40 years. She is Professor Emerita of the Colorado School of Mines and president and founder of the Boulder Psychotherapy Institute, which has trained mental health professionals in Applied Existential Psychotherapy since 1989. In addition to existential philosophy, especially the philosophy of Sartre, AEP has roots in Gestalt therapy, classical and contemporary psychoanalysis, humanistic psychology (especially the person-centered therapy of Carl Rogers), and body-oriented psychotherapy. Betty is a member of the editorial boards of the Journal for the Society of Existential Analysis and Sartre Studies International. She is the author of Sartre and Psychoanalysis and numerous articles and chapters on existential therapy. Her mentor was Hazel E. Barnes, who translated Sartre into English and who was the world’s foremost Sartre scholar until her death in 2008. Betty is her literary executor, and her book on Sartre is dedicated to Hazel. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 25 October from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.