1776 Courses

This Project Management course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on course that will teach you about project management from various perspectives. This course will teach you how to effectively manage any project, no matter how large or small. This Project Management course provides you with a thorough theoretical as well as practical understanding of project management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This course is ideal for you if you want to succeed in this field. Learning Outcomes You will be able to do the following at the end of the Project Management course: Recognize project management's technology and vocabulary. Demonstrate project preparation, execution, and close-out abilities. List the strengths, credentials, and abilities of a professional project manager. Discuss project management best practices. Determine the best methods and methodologies for project management. Create a project charter and define the project. Build and record clear and efficient project specifications. Organize the project team and cultivate constructive relationships with stakeholders. Estimate project costs and evaluate project outcomes. Why Choose Project Management course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course [ Note: Free PDF certificate will provide as soon as completing the Project Management course] Detailed Course Curriculum of this *** Project Management Course *** Module 01: Introduction to Project Management Module 02: Project Life-Cycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method After completing each module of the Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Project Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this course: Project Manager Project Supervisor Project Analyst Project Assistant Project Coordinator Project Management Support Project Consultant Project-Management Assistant Project-Management Officer Requirements There are no specific requirements for Project Management Course because it does not require any advanced knowledge or skills. Career path Project Management Course offers a wide range of career opportunities, including: Assisting with a project Co-ordinator of the project Help with the project-management Analyst for Projects, Coordinator of the Project Certificates Certificate of completion Digital certificate - Included

If you're looking to level up your maths skills on this platform, then you definitely don't want to miss out on our GCSE Maths Preparation Course! In just one course, you'll gain all the essential knowledge and abilities you need to crush your GCSE Maths preparation exams. We start with the basics and gradually move on to more advanced topics, making each lesson easy to understand and follow. Course you'll get: Course 01: GCSE Maths Preparation Course 02: Time Management & Productivity Course 03: Office Skills GCSE Maths Preparation course Basic Learning Outcomes: You'll be a seasoned expert after completing this reputable GCSE Maths Preparation course. You will discover the following concepts - Numbers and negative numbers, as well as identity numbers and number sets. Prime numbers among factors and multiples, as well as the least common multiple and divisibility. Digits, including rounding and repetition of decimals. Fractions, including fractions based on mixed numbers, ratios, and proportions. Exponents, including bases that are negative or fractional. Radicals, such as those who rationalise the numerator. Multiplication, division, and estimation in scientific notation. Key Highlights for GCSE Maths Preparation Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules You have the peace of mind that GCSE Maths Preparation course provides the top of the range content in the market. So make a statement on the job market by finishing the course. Obtain a certificate from CPD that is accredited and use it on your resume to impress potential employers. So why wait? Enrol now and get ready to conquer GCSE Maths Preparation like a pro! Curriculum Breakdown of the GCSE Maths Preparation Course: Module 01: Numbers and Negative Numbers Module 02: Multiples Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Additionally, you will receive additional informative modules from bonus courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, This course particularly recommended for- Students related to Health & Care Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the GCSE Maths Preparation Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course. Functional Skills Trainer Functional Skills Tutor Explore each of the roles available and how you can start your career in GCSE Maths Preparation course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Functional Skills Maths Level 2 course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This Project Management course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on course that will teach you about project management from various perspectives. This course will teach you how to effectively manage any project, no matter how large or small. This Project Management course provides you with a thorough theoretical as well as practical understanding of Project Management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This course is ideal for you if you want to succeed in this field. Learning Outcomes You will be able to do the following at the end of the Project Management course: Recognize project management's technology and vocabulary. Demonstrate project preparation, execution, and close-out abilities. List the strengths, credentials, and abilities of a professional project manager. Discuss project management best practices. Determine the best methods and methodologies for project management. Create a project charter and define the project. Build and record clear and efficient project specifications. Organize the project team and cultivate constructive relationships with stakeholders. Estimate project costs and evaluate project outcomes. Why Choose Project Management Bundle course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course Main Course: Level 7 Project Management Free Courses Course 01: Level 7 Diploma in Facilities Management Course 02: Level 4 Time Management Course Course 03: Level 7 Diploma in Leadership and Management Others Included Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Project Management course ] Detailed Course Curriculum of this Project Management Course Module 01: Introduction to Project Management Module 02: Project Life-Cycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management After completing each module of the Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Project Management After completing the MCQ/Assignment assessment for this Project Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this course:- Project Manager, Project Supervisor, Project Analyst, Project Assistant, Project Coordinator. Requirements There are no specific requirements for Project Management Course because it does not require any advanced knowledge or skills. Career path Project Management Course offers a wide range of career opportunities, including:- Assisting with a project, Co-ordinator of the project, Help with the project-management, Analyst for Projects, Coordinator of the Project. Certificates Certificate of completion Digital certificate - Included

Are you looking forward to First Aid At Work course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! First Aid At Work Course is for those who want to advance in this platform. Throughout this course, you will learn the essential skills and gain the knowledge needed to become a well versed in the First Aid At Work course. Our course starts with the basics of First Aid At Work course and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. First Aid At Work Learning Outcomes: Upon successful completion of this highly appreciated Emergency First Aid At Work (EFAW) course, you'll be a skilled professional, besides- The learner will acquire the theoretical knowledge necessary to provide First Aid At Work Identifying the First Aider's duties and doing an emergency scenario assessment First aid for an unconscious victim who is breathing properly (recovery position) First aid for an unconscious and inbreathing victim (CPR & the use of AED) Treatment for a victim experiencing a seizure Initial treatment for breathing issues Treatment for fractures and dislocations using first aid First aid for a victim with minor wounds Key Highlights for First Aid At Work Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown: Workplace First Aid Level 4 Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid. Module 03: Incident Management at Work. Module 04: Classifications and Abbreviations Module 05: Emergency Management. Module 06: Primary Survey. Module 07: Secondary Survey. Module 08: Basic First-Aid Techniques. Module 09: AED. Module 10: Minor Injuries at Workplace. Module 11: Loss of Responsiveness and CPR. Module 12: Breathing Problems. Module 13: Secondary Illnesses and Injuries. Module 14: Fractures and Dislocations. Module 15: Call for an Emergency. Module 16: Things to Keep in Mind for A First Aider. Module 17: Legal Framework for Workplace First Aid. Module 18: Mental Health First Aid in the Workplace. Module 19: First Aid during CoronaVirus Pandemic. Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations. Module 21: Remote Psychological First Aid. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, First Aid At Work course particularly recommended for- Students related to First Aid At Work Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the First Aid At Work Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course, such as- Child Care Providers Coaches and Athletes Trainers Construction Workers Electricians Firefighters Flight Attendants Explore each of the roles available and how you can start your career in First Aid At Work course. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Are you looking forward to Functional Skills packages, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! The development of a learner's capacity to resolve issues in practical situations is referred to as a functional skill. The essential English, mathematics, and ICT abilities required for success in both the professional and personal spheres are known as functional skills. You may build these abilities with the aid of our functional skills course. Courses you'll get: Course 01: Functional Skills Maths Course 02: Functional Skills English Course 03: Functional Skills IT We provide beginner-level functional skills training in English, Maths, and ICT. The Functional Skills course contents are divided into modules and subjects, and learning evaluations are placed at regular intervals to test the level of understanding. You are supposed to learn the basics of arithmetic, computers, databases, and other subjects in the Functional Skills. Learning Outcome of Functional Skills course: Understand foundational Functional Skills maths Grasp the fundamentals of Functional Skills English Learn how to use computer hardware and software. Explore sharing and controlling software for data storage IT troubleshooting training Key Highlights for Functional Skills Course: CPD Accredited Functional Skills Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Functional Skills Course Materials 100% Functional Skills Learning Satisfaction Guarantee Lifetime Access & 24/7 Support with the Functional Skills Course Self-paced Functional Skills Course Modules Curriculum Breakdown of the Maths, English & IT Bundle Take a look at the training modules of the Functional Skills English Course: Basics of Grammar The Basics of Sentence Structure of Sentence Punctuation & Capitalisation Spelling Take a look at the training modules of the Functional Skills Maths Level 2 bundle: Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Take a look at the training modules of the IT course: Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Functional Skills course. Besides, this course particularly recommended for- Anyone who is interested in reviewing or studying the fundamentals of IT, English, or mathematics. Whoever wants to be successful in functional skills. Anyone wishing to enhance their maths, English, or IT skills in order to increase their work prospects. Applicants for higher education. Requirements Learners seeking to enrol for Functional skills course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Functional Skills course, you can explore trendy and in-demand jobs related to this course, such as- Department Head Teacher Teaching Assistant Maths Teacher English Teacher IT Teacher Deputy Chief Explore each of the roles available and how you can start your career in Functional sectors. Certificates Certificate of completion Digital certificate - Included After successfully completing the course, you can get 3 CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you get 3 CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Wanna be a better and more successful Copywriter? Copywriting is the most useful skill a person can have, and learning how to write persuasive copy has the potential to change everything for you. If you want to learn how to write powerful copy that people want to pay you for, sign up for this complete accredited copywriting course today. If you want to meet your goals, it all comes down to your words; the words on your website, emails, newsletters, pitches, proposals, and brochures. And when you can write to persuade, many possibilities in your life and business open up to you. Learn more about the course on developing and writing portfolio, blogging, SEO copywriting, and other topics. Key highlights of the course: CPD Accredited Copywriting Course Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Copywriting Course Materials 100% Learning Satisfaction Guarantee Self-paced Copywriting Course Modules What you will learn from the Copywriting course: Learn the ways to sell more products and services (just by being helpful!). Learn to compel your readers using timeless sales psychology. Learn to gently + ethically stoke people to act NOW. A comprehensive introduction to the course basics. Detailed understanding of writing techniques. Proficiency in writing eye-catching headlines. A solid grasp of attention-grabbing advertisements. Extensive knowledge of online and press-related copywriting. A clear idea of copywriting for mainstream media. Strong comprehension of Search Engine Optimisation (SEO). Reed courses certificate of completion Digital certificate - Included It will be downloadable when all lectures have been completed CPD 30 CPD hours / points Accredited by CPD Quality Standards Section 1: Overview 06:23 1: Course Overview 06:23 Section 2: Introduction to copywriting 16:13 2: Introduction 16:13 Section 3: Copywriting for Mainstream Media 09:00 3: Copywriting for Mainstream Media 09:00 Section 4: Copywriting for Other Media 11:17 4: Copywriting for Other Media 11:17 Section 5: Copywriting Skills 21:25 5: Essential Copywriting Skills 21:25 Section 6: Write a Better Copy 11:59 6: How to Write Better Copy 11:59 Section 7: Business Copywriting 28:35 7: Business Writing 28:35 Section 8: Press Related Copywriting 17:50 8: Press Related Copywriting 17:50 Section 9: Online Copywriting 24:07 9: Online Copywriting 24:07 Section 10: Eye-Catching Headlines 12:08 10: Eye-Catching Headlines 12:08 Section 11: Print Media Copywriting 15:04 11: Print Media Copywriting 15:04 Section 12: Attention Graving Advertisement 12:52 12: Attention Graving Advertisement 12:52 Section 13: Final Tips 11:38 13: Final Tips 11:38 FREE Bonus Module: Time Management 25:08 14: FREE Bonus Module: Time Management 25:08 Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this course. Particularly, this Copywriting course is recommended for Novel Writer/ Story Writer Content Developer Journalist Report Writer Creative Copywriter Blogger Becoming a Freelancer SEO Copywriting Requirements Students seeking to enrol for this copywriting course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable internet or data connection to your learning devices Career path This copywriting course will provide you with all the knowledge and skills needed to be an expert copywriter.So, explore trendy and in-demand jobs such as, Technical Copywriter Content Specialist Conceptual Copywriter SEO Strategist Content and Copywriting Executive Explore each available role and how you can start your career as a copywriter. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Healthcare training courses are the perfect way to enhance your skills. This will open up a campaign to acquire essential knowledge that can be used in daily life. You will learn about working safely and effectively with different groups of people, understanding legal regulations and procedures around health and social care, as well as managing risks and conflict resolution strategies. With this information, you will become an invaluable asset to any team or organization. Also, by immersing yourself in different environments, you will gain empathetic insight into the challenges of those you care for and a more holistic understanding of their needs. After all, enrolling in such a course is a sure path to personal growth and success. Don't forget to enrol your BONUS course: Anti-social Behaviour Level 5 Health Care Courses' Basic Learning Outcomes: Upon successful completion of this highly appreciated Health Care Course, you'll be a Skillful expert, besides- Know how to communicate and how it relates to social and health care. As a health and social care worker, become familiar with your rights and obligations. Understand your responsibilities as a healthcare provider and caregiver. Functions of social and health care. Find out the key tenets of working in social and health care. Having a thorough understanding of legal, ethical, and professional standards. The best way to save the personnel at Risk. Discover the duties in risk management and health and safety. Reality Check: Many students claim that even though it is shorter than other courses they have taken, it has taught them considerably more. This course is just as good as many other offline courses that were 5 to 10 times more expensive. As a result, taking this outstanding course is highly recommended by everyone. Key Highlights for Health Care Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Course Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity, and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Assignment Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, This course particularly recommended for- Carers and home health aides who desire to advance their knowledge and abilities in home healthcare as a type of continuing education in the medical field. It will give those who are personally caring for their loved ones the abilities and information necessary to provide successful care. Those who are considering setting up home health agencies. Requirements Learners seeking to enrol for the Health Care Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this course, you can explore trendy and in-demand jobs related to Health Care, such as- Social worker Therapist Health care assistant Nurse Laboratory Assistant Health Counsellor Psychologist ...and more. Explore each of the roles available and how you can start your career in Health Care course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Have you ever been curious about how a refrigerator, air conditioner, or room heater works? Do you want to start a career in the HVAC industry? Are you a mechanical or chemical engineering student interested in learning more about HVAC systems? Then you've arrived at the perfect place. Let's explore! This course has been specially designed by professionals in this field so you can get the best learning experience online. This step-by-step training course gives you the skills and credentials to kickstart a successful career and learn from the experts. This HVAC course will help learners gain a good command of HVAC systems and operations, providing them with a solid foundation of knowledge which will help them understand the drill better than ever! Gain a comprehensive knowledge of HVAC systems and take steps towards an excellent career using your full potential as an HVAC Technician! Brace yourself. Enrol now for an amazing venture! Learning Outcomes By the end of the course, you will be able to: Get a deep understanding of Heating, Ventilation & Air Conditioning (HVAC) and provide services related to HVAC Technician with complete knowledge and confidence Get familiar with the recent development and updates in the relevant industry Get a thorough understanding of Heating Fundamentals and Psychrometrics Know how to use theoretical knowledge to adapt to the working environment Demonstrate understanding of heating, ventilation, air conditioning and refrigeration controls Get in-depth knowledge of residential air conditioning systems, equipment selection, and balanced air duct flow. Understand health and safety issues in the HVAC industry. Key Highlights for Along with the Heating, Ventilation & Air Conditioning (HVAC) Technician Course: Developed by industry experts Expert-verified response for quality education Instant digital and hard copy certificate dispatch by the next working day Interactive course with audio voice-over 24/7 Learning Assistance Lifetime access & update without any limits Unlimited Retake Exam and premium support for lifetime Easy Accessibility to the course materials 100% Learning satisfaction guarantee Covers to explore multiple job positions One-stop solution for entrepreneurs and Jobseekers Fastest growing sector The Heating, Ventilation & Air Conditioning (HVAC) Technician course materials were designed and developed with care, focusing largely on career readiness. All Heating, Ventilation & Air Conditioning-related content is kept current regularly to ensure learners stay caught up on recent developments in the related field. The learner will likely find himself head and shoulders above the others. This HVAC course is lively and well-paced to assist the learner in quick learning. To give learners the skills and knowledge of the HVAC industry needed to advance their careers in related fields, experts have divided the course into numerous user-friendly lectures covering all crucial aspects of HVAC. So enrol in our course to learn more and gain new skills. Take one step closer to your HVAC career goal. Heating, Ventilation & Air Conditioning (HVAC) Technician Course Curriculum Module 1: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 2: Heating Fundamentals and Psychrometrics Module 3: HVAC Systems Module 4: Heating and Ventilation Module 5: Air Conditioning Systems for HVAC Technicians Module 6: Compressors, Water Chillers, and Fans Module 7: Piping for HVAC Technician Module 8: Duct System in HVAC Module 9: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HVAC course does not require any prior qualifications or experience. Anyone from any academic background can delightfully enrol on this course. This course is suitable for - Individuals seeking a career as an HVAC technician. Building service and facilities maintenance personnel. HVAC mechanics and installers. Energy auditors and consultants. Mechanical engineers and contractors. Students interested in HVAC technology and design. Home and building owners looking to upgrade their heating and cooling systems. Individuals seeking to improve their HVAC skills and knowledge. Requirements Students seeking to enrol for Along with the Heating, Ventilation & Air Conditioning (HVAC) Techniciancourse should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Career path Theoretical information from this course can help learners advance in the following career paths: Heating and Ventilation Engineer ( Salary: £20,000 to 35,000 ) Thermal Insulation Engineer ( Salary: £20,000 to £40,000 per year) Refrigeration and Air conditioning Installer (Salary: £20,000 to £35,000) Critical Care Technologist ( Salary: £33,000 to £48,000 ) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each