3140 Courses

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

Anti Money Laundering (AML) Did you know that the term "Money Laundering" actually has its origins in the 1920s when notorious gangster Al Capone tried to hide his illegal income from the government by running it through a series of laundromats? The idea was that dirty money from illegal activities would be mixed in with the legitimate earnings of the laundromat and come out "clean" on the other end. Hence, the term "Money Laundering" was born. What other courses are included with this Anti Money Laundering Specialist Training? Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 02: English Law and Legal System Level 3 Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Level 3 Tax Accounting Course 05: Financial Investigator Course 06: Business Analysis Level 3 Course 07: GDPR Data Protection Level 5 Course 08: Compliance & Business Risk Management Course 09: Effective Communication Skills Course 10: Time Management Course 11: Decision Making Benefits you'll get choosing Apex Learning for this Anti Money Laundering: One payment but lifetime access to 11 CPD courses of this Anti Money Laundering Bundle Certificates and student ID for the Anti Money Laundering course are included in a one-time fee Full tutor support is available from Monday to Friday with this Anti Money Laundering Bundle Accessible, informative modules of Anti Money Laundering bundles are designed by expert instructors Learn Anti Money Laundering Training at your ease - anytime, from anywhere Study the Anti Money Laundering course from your computer, tablet or mobile device CPD accredited Anti Money Laundering Bundle course - improve the chance of gaining professional skills So enrol now in this Anti Money Laundering Bundle to advance your career! The curriculum of Anti Money Laundering Specialist Bundle Course 1: Anti Money Laundering (AML) Regulation for AML Officers Diploma 01: Introduction to Anti Money Laundering 02: Proceeds of Crime Act 2002 03: Development of Anti Money Laundering Regulation 04: Responsibility of the Money Laundering Reporting Office 05: Risk-based Approach 06: Customer Due Diligence 07: Record Keeping of Anti Money Laundering 08: Suspicious Conduct and Transactions 09: Awareness and Training CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anti Money Laundering Specialists Requirements Anti Money Laundering Specialists Career path Anti Money Laundering Specialists Certificates Certificate of completion Digital certificate - Included PDF Certificate: Free (Previously it was £6*11 = £66) Certificate of completion Hard copy certificate - £9.99 Hard Copy Certificate: Free (For The Title Course: Previously it was £10) To get the Hard copy certificates of other courses, then you have to Pay £9.99 for each

Give a compliment to your career and take it to the next level. This Estate Agent & Property Valuation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Estate Agent & Property Valuation will help you keep ahead of the pack. The Estate Agent & Property Valuation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Estate Agent & Property Valuation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Estate Agent & Property Valuation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Estate Agent & Property Valuation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Estate Agent & Property Valuation Bundle Consists of the following Premium courses: Course 01: Property & Estate Agent Course 02: Social Housing and Tenant Management Level 2 Course 03: Decision-Making Course 04: Property Development Diploma Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Marketing Fundamentals Course 08: Digital Marketing and Advertising Level 3 Course 09: Business Analysis Level 3 Course 10: Sales: Psychology of Customers Course 11: Effective Communication Skills So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Estate Agent & Property Valuation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Property & Estate Agent Module 01 - Introduction Module 02 - Different Types Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 - Negotiating as Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 - Letting Property Module 09 - Technology for Estate Agents Module 10 - Regulation of Estate Agents Course 02: Social Housing and Tenant Management Level 2 Introduction to Social Housing Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 03: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 04: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 05: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 06: Understanding Wills and Probate Laws - Level 2 Module 01: An Introduction to Estate and Wills Module 02: Making a Will Module 03: Trusts and Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors in a Will Module 07: Revocation of Wills Module 08: Power of Attorney Course 07: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 08: Digital Marketing and Advertising Level 3 Module 01: Introduction Module 02: General Tips & Tricks Series Module 03: SEO (Search Engine Optimisation) Module 04: YouTube Module 05: Google Adwords Module 06: Google Analytics Module 07: Email Marketing Module 08: Linkedln Module 09: Twitter Module 10: Facebook Module 11: Instagram Module 12: Mobile App Course 09: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 10: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 11: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent & Property Valuation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent & Property Valuation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Property & Estate Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included

Course Overview: Are you ready to embark on a rewarding journey into Health and Social Care Level 2? This comprehensive course is your gateway to understanding this vital field's fundamental principles, policies, and ethics. With modules designed to equip you with essential knowledge, this course is tailored to provide the academic foundation you need to excel in health and social care.In Module 1, participants will be introduced to health and social care, laying a solid foundation for the subsequent modules. Later on, Module 2 accentuates the importance of effective communication, while Modules 3 and 4 unravel the rights, responsibilities, and roles of those in health and social care. By the time learners progress to Modules 5 through 14, they will traverse a broad spectrum of topics, from the principles and policies governing this field to the strategic management of service delivery.Enrol now and take the first step toward a rewarding healthcare and social services career. Key Features of the Course: Obtain a CPD certificate upon successful completion, enhancing your professional credentials. Benefit from our 24/7 Learning Assistance, ensuring you receive support whenever needed throughout your learning journey. Who is This Course For? This Counselling Course at Health and Social Care Level 2 is designed for individuals who are passionate about making a difference in people's lives. Whether you are already working in the health and social care sector or aspiring to enter this rewarding field, this course provides a solid foundation in counselling skills. What You Will Learn: In our Counselling Course at Health and Social Care Level 2, you will gain a deep understanding of various crucial aspects of the field. The course covers 14 modules and explores communication, rights and responsibilities, caregiver roles, promoting equality and diversity, legal and ethical aspects, safeguarding vulnerable individuals, health and safety obligations, healthcare economics, strategic marketing, managing finance, and service delivery. Through this comprehensive curriculum, you will develop effective communication techniques, ensuring you can establish trust and rapport with individuals seeking support. You will also become well-versed in healthcare's legal and ethical frameworks, enabling you to navigate complex situations and uphold professional standards. Moreover, the course emphasises the importance of empathy, compassion, and maintaining professional boundaries in caregiving roles. You will learn strategies to promote equality and diversity, creating inclusive environments that respect individual differences. Additionally, the course equips you with the skills to safeguard vulnerable individuals, identify signs of abuse or neglect, and maintain secure healthcare settings. You will also gain insights into healthcare economics, knowledge of funding models, resource allocation, and cost-effectiveness. Why Enrol in This Course: Enrolling in this Counselling Course offers several compelling advantages. Firstly, it is a top-reviewed course, highly praised by learners who have benefited from its comprehensive content. Moreover, this course has been recently updated to incorporate industry trends and best practices, ensuring you receive the most relevant and up-to-date information. Requirements: No prior experience or qualifications are necessary to enrol in this Counselling Course. It is open to anyone interested in health and social care and wanting to help others.. Career Path: Upon completing this course, you will be well-prepared for various health and social care career paths. Some of the potential professions include: Counsellor - £30,000 per year Mental Health Support Worker - £24,000 per year Care Coordinator - £28,000 per year Social Worker - £32,000 per year Rehabilitation Worker - £26,000 per year Health Promotion Specialist - £35,000 per year Supportive Housing Manager - £30,000 per year Certification: Upon completing the Counselling Course at Health and Social Care Level 2, you will receive a CPD certificate, officially recognising your achievement and enhancing your professional credibility. Enrol in our Counselling Course today and embark on a fulfilling journey to positively impact the lives of needy individuals while expanding your career horizons in the health and social care sector. Course Curriculum 1 sections • 14 lectures • 07:15:00 total length •Module 1. Introduction to Health and Social Care: 00:16:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1: 00:50:00 •Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2: 00:48:00 •Module 9: Safeguarding Vulnerable Individuals: 00:49:00 •Module 10: Health and Safety Responsibilities: 00:51:00 •Module 11 : The Economics of Healthcare: 00:11:00 •Module 12: Strategic Marketing for Health and Social Care: 00:09:00 •Module 13: Managing Finance in Health and Social Care: 00:21:00 •Module 14: Managing Service Delivery in Health and Social Care: 00:11:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Mentoring at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Mentoring : Mentorship at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Mentoring : Mentorship at QLS Level 5 course. Due to Mentoring : Mentorship at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Mentoring : Mentorship at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Mentoring : Mentorship at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring : Mentorship at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Mentoring : Mentorship at QLS Level 5 course. This Mentoring : Mentorship at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Mentoring : Mentorship at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Mentoring : Mentorship at QLS Level 5 course: Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentee Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mentoring : Mentorship at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Mentoring : Mentorship at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Mentoring at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Mentoring at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Mentoring at QLS Level 5 course. Due to Mentoring at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Mentoring at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Mentoring at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Mentoring at QLS Level 5 course. This Mentoring at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Mentoring at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Mentoring at QLS Level 5 course: Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentee Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mentoring at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Mentoring at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Communication Skills at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Communication Skills at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Communication Skills at QLS Level 5 course. Due to Communication Skills at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Communication Skills at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Communication Skills at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Communication Skills at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Communication Skills at QLS Level 5 course. This Communication Skills at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Communication Skills at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Communication Skills at QLS Level 5 course: Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Communication Skills at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Communication Skills at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Communication Skills at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Communication Skills at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Communication Skills at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.