• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

Advanced Sales & Marketing- All in one Bundle

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Advance Admission Gifts Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Advanced Sales & Marketing Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Advanced Sales & Marketing bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Advanced Sales & Marketing Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Advanced Sales & Marketing Career Bundle: Course 01: The Ultimate Sales Training Blueprint: How To Master Sales Course 02: Advanced Diploma in Digital Marketing Course 03: Sales Techniques Course 04: Marketing Secrets for High Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Sales & Negotiation Skills Course 07: Creating Highly Profitable Sales Funnels Course 08: Branding Your Business Course 09: Strategic Planning and Analysis for Marketing Course 10: Email Marketing Masterclass Course 11: Video Marketing Strategy Course 12: LinkedIn Marketing for Business Course 13: Youtube Marketing Strategy Course 14: Facebook Marketing Strategy for Business Course 15: Content Writing & Copy Writing For SEO and Sales Course 16: Cold Call to Boost Sales Course 17: Secrets of Successful Sales Course 18: Sales: Psychology of Customers Course 19: Marketing Communication Course 20: Personal Branding Course Course 21: Diploma in Customer Relationship Management (CRM) Course 22: Lead Generation with Attraction Marketing for Business Course 23: Business Development & Sales Course 24: Visual Merchandising Diploma Course 25: Social Media Marketing for Business With Advanced Sales & Marketing, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Advanced Sales & Marketing today and take the first step towards achieving your goals and dreams. Why buy this Advanced Sales & Marketing? Free CPD Accredited Certificate upon completion of Advanced Sales & Marketing Get a free student ID card with Advanced Sales & Marketing Lifetime access to the Advanced Sales & Marketing course materials Get instant access to this Advanced Sales & Marketing course Learn Advanced Sales & Marketing from anywhere in the world 24/7 tutor support with the Advanced Sales & Marketing course. Start your learning journey straightaway! Advanced Sales & Marketing premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Advanced Sales & Marketing is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Advanced Sales & Marketing exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This Advanced Sales & Marketing bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Advanced Sales & Marketing- All in one Bundle
Delivered Online On Demand4 days
£149

CRM - CPD Accredited

5.0(10)

By Apex Learning

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

CRM - CPD Accredited
Delivered Online On Demand
£45

Ultimate Estate Management and Invest Basics

5.0(10)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Estate Management and Invest mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Estate Management and Invest bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Estate Management and Invest bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Estate Management and Invest Bundle consists of the following premium courses: Course 01: Estate Agent Diploma Course 02: Property Management Course 03: Residential Property Sales Course 04: Land Surveying Course 05: UK Land Management Complete Training Course 06: Property Law Course 07: Conveyancing Online Course Course 08: Landscape Architecture Level 2 Course 09: Financial Controller Course 10: Property Development Diploma Course 11: Insurance Agent Course 12: Town Planning Course Course 13: Environmental Law & Impact Assessment Course 14: Financial Analysis Course 15: Investment Basics Course 16: UK Tax Accounting Course 17: Accounting and Finance Certification Course Course 18: Fundamentals of Stakeholder Management Course 19: Media & Public Relations Course 20: Customer Relationship Management (CRM) Course 21: Legal Advisor UK Course 22: Public Housing Management Course 23: Corporate Social Responsibility (CSR) Training Course 24: Mortgage Adviser Course 25: Risk Assessment & Analysis Course 26: Commercial law Course 27: Sales Executive Course 28: Corporate & Strategic Communication Skills Course 29: Compliance Manager Course 30: Business Proposal Writing Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Estate Management and Invest mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Estate Management and Invest to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Management and Invest bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Estate Management and Invest bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Ultimate Estate Management and Invest Basics
Delivered Online On Demand
£159

Advanced Professional Diploma in Customer Relationship Management

By iStudy UK

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Advanced Professional Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£25

Advanced Diploma in Customer Relationship Management

4.3(43)

By John Academy

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£19

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Property Development Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Property Development Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Property Development Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Property Development Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Property Development Diploma - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Property Development Diploma - CPD Certified Career Bundle: Course 01: Property Development Diploma - CPD Certified Course 02: Estate Agent Diploma Course 03: Property Management Course 04: Property Law Course 05: Property Law and Taxation Course 06: The Role of a Residential Surveyor Course 07: Property Business Training Course 08: Residential Property Sales Course 09: Agile Project Management Course 10: Conveyancing Online Course Course 11: Contracts Law UK Course 12: Contract Manager Course 13: Know Your Customer Course Course 14: Negotiation and Agreement Training Course 15: Customer Service Executive Course 16: Landscape Architecture Course 17: Land Surveying Course 18: UK Land Management Complete Training Course 19: Building Surveyor Training Course 20: Construction Management Course 21: Construction Cost Estimation Course 22: Customer Relationship Management (CRM) Course 23: Strategic Business Management Course 24: Business Analysis Course 25: Financial Analysis Course 26: Accounting and Finance Course 27: Making Budget & Forecast Course 28: Insurance Agent Training Course 29: Investment Basics Course 30: Fundamentals of Stakeholder Management With Property Development Diploma - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Property Development Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Property Development Diploma - CPD Certified? Free CPD Accredited Certificate upon completion of Property Development Diploma - CPD Certified Get a free student ID card with Property Development Diploma - CPD Certified Lifetime access to the Property Development Diploma - CPD Certified course materials Get instant access to this Property Development Diploma - CPD Certified course Learn Property Development Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Property Development Diploma - CPD Certified course. Start your learning journey straightaway with our Property Development Diploma - CPD Certified Training! Property Development Diploma - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Property Development Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Property Development Diploma - CPD Certified course. After passing the Property Development Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Property Development Diploma - CPD Certified course is ideal for: Students seeking mastery in Property Development Diploma - CPD Certified Professionals seeking to enhance Property Development Diploma - CPD Certified skills Individuals looking for a Property Development Diploma - CPD Certified-related career. Anyone passionate about Property Development Diploma - CPD Certified Requirements This Property Development Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Property Development Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Property Development Diploma - CPD Certified
Delivered Online On Demand7 days
£209

Activities Coordinator Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Activities Coordinator Advanced Diploma Mega Bundle** Activities Coordinator Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Activities Coordinator Advanced Diploma package online with Studyhub through our online learning platform. The Activities Coordinator Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Activities Coordinator Advanced Diploma course provides complete 360-degree training on Activities Coordinator Advanced Diploma. You'll get not one, not two, not three, but twenty-five Activities Coordinator Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Activities Coordinator Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Activities Coordinator Advanced Diploma Bundle consists the following career oriented courses: Course 01: Activities Coordinator Diploma Level 3 Course 02: Conference Event Management Course 03: Wedding Planner Course 04: Advance Certificate in Wedding Planner Course 05: Social Events Planning Diploma Course 06: Catering Management Course 07: Hotel Concierge Certification Course 08: Hospitality Management Course 09: Recreation and Leisure Management Diploma Course 10: Team Building Masterclass Course 11: Leadership and Management Essential Skill Course 12: Effective Communication Skills Diploma Course 13: Customer Relationship Management (CRM) Course 14: PR : Public Relation and Management Training Course 15: Social Media Marketing Course -The Step by Step Guide Course 16: Digital Marketing for Beginners to Advanced Course 17: Arts Management Course 18: Graphic Designing From Basics to Intermediate Course 19: Digital Journalism Course 20: Digital Media & Interaction Design Diploma Course 21: Photography Course 22: Interior Design: Space Planning Course 23: Public Speaking: Presentations like a Boss Course 24: Diversity Training Course 25: Conflict Resolution The Activities Coordinator Advanced Diploma course has been prepared by focusing largely on Activities Coordinator Advanced Diploma career readiness. It has been designed by our Activities Coordinator Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Activities Coordinator Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Activities Coordinator Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Activities Coordinator Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Activities Coordinator Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Activities Coordinator Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Activities Coordinator Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Activities Coordinator Advanced Diploma lessons One to one assistance from Activities Coordinator Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Activities Coordinator Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Activities Coordinator Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Activities Coordinator Advanced Diploma certificate and transcript on the next working day Easily learn the Activities Coordinator Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Activities Coordinator Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Activities Coordinator Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Activities Coordinator Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Activities Coordinator Advanced Diploma Career path You will be able to kickstart your Activities Coordinator Advanced Diploma career because this course includes various courses as a bonus. This Activities Coordinator Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Activities Coordinator Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Activities Coordinator Advanced Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Leisure Management Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Leisure Management Advanced Diploma Mega Bundle** Leisure Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Leisure Management Advanced Diploma package online with Studyhub through our online learning platform. The Leisure Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Leisure Management Advanced Diploma course provides complete 360-degree training on Leisure Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Leisure Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Leisure Management courses are yours for as long as you want them once you enrol in this course This Leisure Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Recreation and Leisure Management Diploma Course 02: Event Planning and Management Training Course 03: Hospitality and Catering Course 04: Hotel Revenue Management Course 05: Travel and Tourism Course 06: Hospitality Compliance Management Course Course 07: Sports Coaching Course 08: Sports Therapy Course 09: Fitness Instructor: Stretching Course 10: Nutrition and Diet (Health Coaching and Food Hygiene) Course 11: Personal Trainer Course 12: Diploma in Sports First Aid Course 13: Social Events Planning Diploma Course 14: Restaurant Management Course 15: Catering & Cooking Basics: From Kitchen Novice to Culinary Pro Course 16: Effective Communication Skills Diploma Course 17: Customer Relationship Management (CRM) Course 18: Team Management Course 19: Leadership Skills Training Course 20: Public Speaking: Presentations like a Boss Course 21: Operations Management Course 22: Facilities Management Course 23: Business Strategy Planning Course 24: Cross-Cultural Awareness Training Diploma Certificate Course 25: Digital Marketing for Beginners to Advanced In this exclusive Leisure Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Leisure Management Advanced Diploma lessons One to one assistance from Leisure Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Leisure Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Leisure Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leisure Management Advanced Diploma certificate and transcript on the next working day Easily learn the Leisure Management Advanced Diploma skills and knowledge you want from the comfort of your home The Leisure Management Advanced Diploma course has been prepared by focusing largely on Leisure Management Advanced Diploma career readiness. It has been designed by our Leisure Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leisure Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leisure Management Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leisure Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leisure Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Leisure Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leisure Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leisure Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Leisure Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Leisure Management Advanced Diploma Career path You will be able to kickstart your Leisure Management Advanced Diploma career because this course includes various courses as a bonus. This Leisure Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leisure Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Leisure Management Advanced Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Business Relationship Management Professional - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Business Relationship Management Mega Bundle** Business Relationship Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Relationship Management package online with Studyhub through our online learning platform. The Business Relationship Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Relationship Management course provides complete 360-degree training on Business Relationship Management. You'll get not one, not two, not three, but thirty-three Business Relationship Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Relationship Management courses are yours for as long as you want them once you enrol in this course This Business Relationship Management Bundle consists the following career oriented courses: Course 01: Business Studies Course 02: Strategic Business Management Course 03: Corporate Relationship Goals for Success Course 04: Customer Relationship Management (CRM) Course 05: Business Networking Skills Course 06: Diploma in Sales and Strategic Marketing Certificate Course 07: Leadership Skills Training Course 08: Leadership and Management Essential Skill Course 09: Business Management and Finance Course Course 10: Strategic Planning and Implementation Course 11: Operations and Time Management Course 12: Conflict Resolution Course 13: Performance Management Course 14: Diversity Training Course 15: Motivational Mentorship: Inspiring Personal and Professional Growth Course 16: Corporate Social Responsibility Diploma Course 17: Effective Communication Skills Diploma Course 18: Cross-Cultural Awareness Training Diploma Certificate Course 19: Public Speaking: Presentations like a Boss Course 20: Emotional Intelligence and Social Management Diploma Course 21: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 22: Middle Manager Management Course 23: Employee Engagement and Retention Strategies Course 24: Courageous Communication Strategies Course 25: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 26: Influencing and Negotiation Skills Course 27: Team Management Course 28: Stakeholder Management Course 29: Talent Management & Employee Retention Techniques Course 30: Organisation & People Management Course 31: B2B Business Development: Strategies for Sustainable Growth Course 32: Corporate Risk And Crisis Management Course 33: Administration : Office Administration In this exclusive Business Relationship Management bundle, you really hit the jackpot. Here's what you get: Step by step Business Relationship Management lessons One to one assistance from Business Relationship Management professionals if you need it Innovative exams to test your knowledge after the Business Relationship Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Business Relationship Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Business Relationship Management certificate and transcript on the next working day Easily learn the Business Relationship Management skills and knowledge you want from the comfort of your home The Business Relationship Management course has been prepared by focusing largely on Business Relationship Management career readiness. It has been designed by our Business Relationship Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Relationship Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Relationship Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Relationship Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Relationship Management Elementary modules, allowing our students to grasp each lesson quickly. The Business Relationship Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Relationship Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Relationship Management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Business Relationship Management course, all you need is - A smart device A secure internet connection And a keen interest in Business Relationship Management Career path You will be able to kickstart your Business Relationship Management career because this course includes various courses as a bonus. This Business Relationship Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Relationship Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Business Relationship Management Professional - CPD Certified
Delivered Online On Demand7 days
£329