1538 Courses

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Creative Writing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Creative Writing will help you keep ahead of the pack. The Creative Writing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Creative Writing will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Creative Writing, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Creative Writing course, you will get 9 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Creative Writing? Course 1: Creative Writing Training Program for Writers Course 2: Content Management Course 3: Blogging Course 4: Advanced Diploma in Copywriting Course 5: Proofreading & Copyediting Course 6: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 7: MS Word Diploma Course 8: Touch Typing Essentials Course 9: Social Media Marketing Training Course 10: Freelancing on UpWork Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Creative Writing: One payment, but lifetime access to 10 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 1: Creative Writing Training Program for Writers 01. Writing Storybooks For Children Introduction Coming Up With Ideas The Mechanics of Writing Important Technical Issues Types of Children's Books Advanced Fiction Techniques Conclusion 02. Short Stories Introduction Foreword Part One: Mindset Part Two: The Basics Part Three: Construction Time Introduction to Scrivener Part Four: Writing Your Story Part Five: Submitting Your Work 6 Lectures 03. Fiction 04. Horror 05. Novel 06. Thriller 07. Diploma in Drama and Comedy Writing Course 2: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 3: Blogging Week 1 - Introduction To Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out The Core Structure Of Your Blog Week 4 - Leveraging Interviews for Success Course 4: Advanced Diploma in Copywriting Module 1: Introduction to Copywriting Module 2: Basics of Copywriting Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills Module 6: Online Copywriting Module 7: Press Related Copywriting Module 8: Print Media Copywriting Module 9: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Final Tips Course 5: Proofreading & Copyediting Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Proofreading on Paper Module 05: Proofreading On-Screen Module 06: Copy-Editing Basics Module 07: Copy-Editing - The Use of Language Module 08: Copy-Editing - Checking Accuracy and Facts Module 09: Copy-Editing - The Beginning and The End Module 10: Copy-Editing - Legal Checks Module 11: Finding Work and Developing Your Career Course 6: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 7: MS Word Diploma Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Course 8: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon How to type Full Stop and Comma How to type Question Mark and Exclamation Mark How to type Dash, Parentheses and Quotation Marks Course 9: Social Media Strategy for Business Section 1: Introduction Section 2: Importance of Social Media Marketing for Business Section 3: Creating a Social Media Strategy Course 10: Freelancing on UpWork Introduction & Overview Setting Up Your UpWork Profile Submitting Proposals To Jobs Pricing, Upgrading & Closing Sales Conclusion Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Creative Writing bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Creative Writing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Criminal Investigator will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Criminal Investigator will help you keep ahead of the pack. The Criminal Investigator incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Criminal Investigator will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Criminal Investigator, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Criminal Investigator course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Criminal Investigator Bundle Course1: Criminology and Forensic Profiling - Level 4 Course2: Criminal Intelligence Training Course3: Interrogations And Confessions Psychology Course4: Financial Investigator Course5: Human Rights Course6: Cyber Security Incident Handling and Incident Response Course7: Domestic Violence and Abuse Awareness - Level 2 Course8: Diploma in Substance Misuse Course9: Certificate in Anti Money Laundering (AML) Course10: Emotional Intelligence and Human Behaviour Course11: First Aid at Work So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Criminal Investigator: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Criminal Investigator Bundle Course 1: Criminology and Forensic Profiling - Level 4 Introduction to Criminology and Profiling Classification of Crime Violent Crimes The Crime Scene Dealing with Crime Understanding Criminal Psychology Forensic Science Phases of Profiling Criminal Profiling: Science, Logic and Metacognition Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Victimology The Criminal Justice System in England and Wales Course 2: Criminal Intelligence Training Introduction to Intelligence Analysis Criminal Intelligence Analysis Criminal Intelligence Analyst - Skills and Competencies Understanding Criminal Psychology Research Methods in Crime Analysis Decision Making in Criminal Intelligence Analysis Intelligence-Led Policing Counterterrorism and Criminal Intelligence Analysis Technology in Criminal Intelligence Analysis The Criminal Justice System in England and Wales Course 3: Interrogations And Confessions Psychology The English Law on Confessions Interrogation in Britain The Royal Commission Research: Persons at Risk amid Police Custody Identifying 'Oppressive' Police Interviewing Tactics in Britain Theories of Reason of Confession by Suspects The Psychological Assessment of False Confession The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 4: Financial Investigator Introduction to Financial Investigator Introduction to Financial Investigation Characteristics of Financial Crimes Categories of Financial Crimes Financial Crime Response Plan Collecting, Preserving and Gathering Evidence Laws against Financial Fraud Course 5: Human Rights Basic Concept of Freedom and Human Rights Classification of Human Rights Women's and Children's Right Various Aspects of Freedom Various International Human Rights Organisations Basic Concept of Freedom and Human Rights Classification of Human Rights Course 6: Cyber Security Level 3 Getting Started Cyber security Fundamentals Types of Malware Cyber Security Breaches Types of Cyber Attacks Prevention Tips Mobile Protection Social Network Security Prevention Software Critical Cyber Threats Defense Against Hackers Closing Course 7: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Course 8: Diploma in Substance Misuse Substance Misuse and Outreach Worker Substances: Drugs, Alcohol and Others Abuses of Substance Misuse Why People Use Drug and Alcohol? The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Understand Possible Causes of Substance and Drug Abuse Implementing Substance Use Policy Effects of Drugs on the Body and Mind Enhancing Assessment and Treatment of Substance Misuse Health Consideration Specific Treatment Situations Substance Misusers: Children Risk Factors Course 9: Certificate in Anti Money Laundering (AML) Introduction to Money Laundering Proceeds of Crime Act 20 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 10: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Course 11: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Criminal Investigator bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Criminal Investigator is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Criminology and Forensic Profiling - Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Fix cars and equip yourself with the essential life skills with this Car Maintenance & Life Skills course. This Car Maintenance & Life Skills course will teach you the fundamental car maintenance procedures and equip you with imperative life skills. It is an ideal course for aspiring car mechanics and newcomers to the field. Enhance your expertise and take steps towards your very own car mechanic business by learning from the experts. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Long with this Car Maintenance & Life Skills course, you will get 10 premium courses Eleven PDF and an Original hardcopy certificate, a transcript and a student ID card. Courses are included in this Car Maintenance & Life Skills Bundle: Course 1: Car Maintenance & Life Skills Course 2: Basic Automotive Engineering: Onboard Diagnostics Course 3: Engine Lubricant System Training - Level 4 Course 4: Hybrid Vehicle Expert Training Course 5: Motorbike Repairing and Maintenance Diploma Course 6: Driver Safety Awareness Certificate - CPD Certified Course 7: Driving Theory Test Preparation Course 8: Electrician Skills Complete Bundle Course 9: Electrical and Fire Safety Training - Level 2 Course 10: First Aid Training Course 11: Personal Hygiene Car Maintenance & Life Skills will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Car Maintenance & Life Skills has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Car Maintenance & Life Skills is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Car Maintenance & Life Skills: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum Course 1: Car Maintenance & Life Skills Module 1: Safety Rules & Introduction to Tools Module 2: General Maintenance for Car Mechanics Module 3: Dashboard Indicator Lights Module 04: Tyres Module 5: Internal Combustion Engines & Engine Oil Module 6: The Cooling System Module 7: The Fuel System Module 8: The Electrical System Module 9: The Drive Train Module 10: Brakes Module 11: Buying a Car Course 2: Basic Automotive Engineering: Onboard Diagnostics Unit 01: Introduction Unit 02: Various Aspects of Onboard diagnostics Unit 03: Various systems Course 3: Engine Lubricant System Training - Level 4 Introduction Functions & Components of Lubrication System Basic Working of the Lubrication System Properties, Additives & Designations of Lube Oils Lab Analysis & Diagnostics of the Lubrication Oil Course 4: Hybrid Vehicle Expert Training Introduction Types of Hybrid Electric Vehicles Degree of Hybridisation Components of HEVs Regenerative Systems Course 5: Motorbike Repairing and Maintenance Diploma Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting Course 6: Driver Safety Awareness Certificate - CPD Certified Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 7: Driving Theory Test Preparation Driving Test Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters General Rules, Techniques and Advice for All Drivers And Riders Rules for Drivers And Motorcyclists Driving in Adverse Weather Conditions Signs, Signals and Road Markings Maintenance, Breakdowns and Other Incidents Using the Road and Parking DSA Practical Driving Test Preparation for the Test Day of the Test Your Test Result Things to Remember Sample Theory Test Questions Course 8: Electrician Skills Complete Bundle Module 01: Introduction and Basics Module 02: Electrical Units and Ohm's Laws Module 03: Direct Current Module 04: Alternating Current Basics Module 05: Voltage and Resistance Module 06: Capacitance and Capacitors Module 07: Magnetism Module 08: Safety Precautions Course 9: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 10: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Car Maintenance & Life Skills. It is available to all students, of all academic backgrounds. Requirements Our Car Maintenance & Life Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Ambulance Care will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Ambulance Care will help you keep ahead of the pack. The Ambulance Care incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Ambulance Care will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Ambulance Care, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Ambulance Care course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Ambulance Care Bundle Consists of the following Premium courses: Course 01: Ambulance Care Assistant Course 02: Driver Safety Awareness Certificate - CPD Certified Course 03: Wound Care Level 2 Course 04: Phlebotomy Diploma Course 05: Clinical Observations Skills Course 06: Immunisation Nurse Course 07: GDPR in Healthcare Course 08: Infection Prevention Training Course 09: Personal Hygiene Course 10: Time Management Course 11: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Ambulance Care to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Ambulance Care: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Ambulance Care Assistant Basics of Ambulance Care Paediatric First Aid Paediatric First Aid for Common Illnesses, Injuries and Incidents Loss of Responsiveness and CPR Fire Safety Manual Handling Hazards and Injuries Ambulance Maintenance Course 02: Driver Safety Awareness Certificate - CPD Certified Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 03: Wound Care Level 2 Module 01: The Wound Healing Process & Factors Delaying Wound Healing Module 02: Types of Wounds and Their Treatment Module 03: Dressing Module 04: Wound Assessment Module 05: Glossary Course 04: Phlebotomy Diploma Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Course 05: Clinical Observations Skills Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient's Condition Observation Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene Course 06: Immunisation Nurse Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control Course 07: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 08: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 09: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Ambulance Care bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Ambulance Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Get to the core of Financial Management with this Advanced Diploma Course Financial management is more than keeping accounting records. It is an essential part of organisational management and cannot be seen as a separate task to be left to finance staff or the honorary treasurer. So get started with this course to help you become a financial manager. You can only achieve effective financial management if you have a sound organisational plan. A plan in this context means having set objectives and having agreed, developed and evaluated the policies, strategies, tactics and actions to achieve these objectives. Sound financial management will involve you in long-term strategic planning and short-term operations planning. This financial planning should become part of your organisation's ongoing planning process. Learn about budgeting and debt management which are essential in managing the business. These finance management lessons will be taught through this advanced diploma course in financial management. Course Highlights Financial Management Advanced Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Financial Management Advanced Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Financial Management Advanced Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Financial Management Advanced Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Financial Management Advanced Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Developing Financial IQ Introduction To Financial IQ FREE 01:00:00 Essential Ways To Build Wealth FREE 01:00:00 When's The Right Time To Invest? 01:00:00 The Methods Of Financial Mess 01:00:00 Module 2: Finance and Budgeting Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Module 3: Debt Management Where to Start When You Have to Start Over 00:30:00 Concept of Credit 01:00:00 Way To Become Debt-free - The Step-By-Step Plan 01:00:00 The Credit Counseling and Debt Settlement options 01:00:00 The Psychology of Money - Changing your mindset 01:00:00 Budegets 00:30:00 Module 4: Credit Card Management Quit Pointing the Finger 00:15:00 Getting A Grip On Priorities 00:15:00 Beginner Ways To Clear It Up 00:30:00 Do You Know About Snowballing? 00:15:00 Do It In Bits 00:15:00 Wrapping Up 01:00:00 Module 5: Managing Mortgage What Is Credit Rating Booster 00:30:00 How To Find Mortgage Lenders 00:30:00 Finding The Right Loans 00:30:00 Compare Mortgage Rates 00:30:00 How To Successfully Negotiate For Lower Prices 00:30:00 Common Mortgage Error And How To Avoid Them 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Financial Management Advanced Diploma 00:30:00 Final Exam Final Exam- Financial Management Advanced Diploma 00:30:00

Step into the world of small business success with our captivating online course, tailored for the dreamers and doers of today's entrepreneurial landscape.

Uncover the intriguing world of private investigations with our course, 'Fundamentals of Private Investigating.' This comprehensive program is designed to introduce you to the fascinating and often mysterious realm of private detective work. From the initial module that delves into the life of a private investigator, the course seamlessly guides you through the multifaceted investigation process. Each module is meticulously crafted to provide you with an in-depth understanding of various aspects of private investigating, from types of crime to the nuances of surveillance. This course is more than just an academic exploration; it's a practical guide to developing the skills and knowledge necessary to excel in the field of private investigations. Venture further into the curriculum and you will learn about crime scene photography, evidence collection, and the art of finding missing people. The course also covers advanced techniques for interview and interrogation, offering insights into the psychological aspects of information gathering. As you delve deeper, you'll discover the intricacies of identification methods, the use of various information sources, and fingerprint verification. The program doesn't stop there; it also addresses counter-espionage and counter-surveillance tactics, along with investigating domestic issues. With the final modules focusing on report writing and the crucial topic of ethics in private investigations, this course equips you with a holistic view of the private investigator's role, preparing you for a successful career in this intriguing profession. Learning Outcomes Gain foundational knowledge about being a private detective investigator. Understand the comprehensive private investigation process. Learn various techniques for crime scene management and evidence collection. Acquire skills in surveillance, interview, and interrogation methods. Explore the ethical considerations and best practices in private investigations. Why choose this Fundamentals of Private Investigating course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fundamentals of Private Investigating course for? Aspiring private investigators seeking foundational knowledge in the field. Law enforcement professionals looking to transition into private investigation. Legal professionals interested in understanding investigative processes. Security personnel aiming to expand their investigative skills. Individuals interested in a career involving investigative and surveillance work. Career path Private Investigator: £25,000 - £50,000 Crime Scene Investigator: £27,000 - £45,000 Corporate Investigator: £30,000 - £60,000 Legal Investigator: £28,000 - £55,000 Surveillance Officer: £26,000 - £48,000 Security Consultant: £29,000 - £55,000 Prerequisites This Fundamentals of Private Investigating does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fundamentals of Private Investigating was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Being a Private Detective Investigator Being a Private Detective Investigator 00:08:00 Module 02: Private Investigation Process Private Investigation Process 00:14:00 Module 03: Types of Crime Types of Crime 00:14:00 Module 04: Starting a Private Investigation Starting a Private Investigation 00:08:00 Module 05: Crime Scene Photography Crime Scene Photography 00:25:00 Module 06: Collecting Evidence Collecting Evidence 00:15:00 Module 07: Finding Missing People Finding Missing People 00:12:00 Module 08: Techniques for Interview and Interrogation Techniques for Interview and Interrogation 00:16:00 Module 09: Identification Methods, Information Sources and Fingerprint Verification Identification Methods, Information Sources and Fingerprint Verification 00:26:00 Module 10: Surveillance Surveillance 00:16:00 Module 11: Counter-Espionage & Counter-Surveillance Counter-Espionage & Counter-Surveillance 00:12:00 Module 12: Investigating Domestic Issues Investigating Domestic Issues 00:09:00 Module 13: Writing a Case Report Writing a Case Report 00:13:00 Module 14: Ethics in Private Investigations Ethics in Private Investigations 00:10:00

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Level 4 Logistics Management** Course 01: Level 4 Logistics Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 1 Business Management Course 07: Anger Management Course 08: Communication Skills Course ***Other Benefits of Level 4 Logistics Management*** Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support ------------------------- [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: An Overview of Logistics Management The Logistics System The Logistics Cycle Key Logistics Terms Logistics Comparisons An Introduction to Key Concepts Module 02: Logistics, the Supply Chain and Competitive Strategy Supply Chain Management is a Wider Concept than Logistics Competitive Advantage The Supply Chain Becomes the Value Chain The Mission of Logistics Management The Supply Chain and Competitive Performance Module 03: Product Design, Cleaner Production and Packaging Background Product Design for Environmental and Sustainable Logistics Selection of Materials Cleaner Production Packaging for the Environment Module 04: Sustainable Purchasing and Procurement The Role of Procurement In the Supply Chain What Is Sustainable Procurement? Drivers and Barriers for Sustainable Procurement Procurement Frameworks Comparing Purchasing Options Module 05: Sustainable Warehousing The Environmental Impact of Warehouses The Roles and Functions of Warehouses Warehouse Location Handling Equipment Assessing the Impact Reduction of Environmental Impact Social Dimension of Sustainability in Warehousing Risks and Vulnerability in Warehousing Module 06: Understanding Customer Service Introduction Why Is Customer Service Important? The Basics of Customer Service Developing a Customer Service Policy Understanding the Levels of Customer Service The Process of Measuring Customer Service Module 07: Basic Inventory Planning and Management Need of Hold Stock Different Kinds of Stockholding/ Inventory Understanding the Cost of Inventory Why does Inventory Costs Increase? Understanding the Inventory Replenishment Systems Understanding the Recorder Point and Safety Stock Module 08: Freight Transport Management Impact of Freight Transport Transport Modes Strategies to Reduce Environmental Impact of Freight Transport Wider Aspects of Sustainability in Freight Transport Module 09: Reverse Logistics and Recycling Product Recovery Options Reverse Logistics Recycling ------------------------- ***GIFT Courses: Course 01: Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law ------------------- Course 02: Level 7 Diploma in Facilities Management Course Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law ------------------- Course 03: Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- Course 04: Level 5 Diploma in Business Analysis ------------------- Course 05: Level 1 Business Management ------------------- Course 06: Anger Management ------------------- Course 07: Communication Skills Course Assessment Method After completing each module of the Level 4 Logistics Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements There are no specific requirements for Logistics Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Level 4 Logistics Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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