1376 Courses

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

This is a one-day training event to help you: Develop your awareness of mental health issues in the workplace Enable you to act in a timely and constructive way to manage mental health issues that arise in the workplace Enable you to promote and maintain good mental health in your working environment It covers: Mental health statistical overview; most prevalent mental health problems, contributing factors, effects on productivity and the costs of mental ill-health Signs and symptoms of prevalent mental health conditions; 3 key indicators for all mental health problems Stigma; what it is and how it affects people Mental health legal and statistical overview: facts & figures, most prevalent mental health problems, aspects of the law, policy and procedural issues and guidelines for best practice Pro-active and constructive principles and strategies to manage mental health issues, to support colleagues who may be vulnerable to mental ill-health, and promote mental wellbeing This workshop will give you: Awareness of the key indications of mental ill-health Recognition of the prevalence and effects of stigma Knowledge of the wider picture; legal context Greater understanding and confidence to act constructively to support individuals who are vulnerable to mental ill-health The ability to take steps to actively promote mental-well-being in the workplace

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

What are the aims of this course? Define mental health Identify and explain mental health facts and fiction Understand key legislation relating to mental health Explain how mental health care has evolved over time Identify common signs and symptoms Understand common mental health disorders Recognise common attitudes towards mental ill-health and the impacts these can have Explain the concept of parity of esteem Know how to support people and offer advice

Resilience has become a buzzword in mental health and corporate well-being – but what does it mean and why are some people more resilient to stress than others? Discover important insights that will help to inform your work and bring much needed clarity to the topics of stress and resilience. Human givens psychotherapist, Julia Welstead explains the scientifically-sound answers to these important questions and an insightful view that will increase your understanding of “resilience” – allowing you to make more informed decisions and interventions. Your no-nonsense approach is always refreshing. I just wish more people knew about and practiced the human givens approach.HG STUDENT What will you learn What “resilience” & “stress” really mean and where resilience comes from A more helpful and sound alternative to the flawed concept of “good stress” How we can build resilience in a way that is healthy – and how organisations can contribute to this in the workplace An important model that will help you understand – and explain – stress and resilience A number of practical ways to immediately reduce stress levels – useful for yourself or to teach others Who is this webinar suitable for? You – if you want to know the best ways to help people who are suffering from stress – whether for professional or personal reasons HR consultants, HR managers, wellbeing officers, psychotherapists, counsellors, clinical psychologists, psychiatrists, doctors, psychiatric nurses, occupational therapists, health visitors, nurses, pastoral workers, social workers, youth workers, trainee counsellors, psychology students, etc. Anyone wanting to know more about the latest effective strategies for alleviating emotional distress that incorporate the latest insights from neuroscience

Joe Griffin reviews past theories and new research findings (which add further evidence for his own theory) as he tells the riveting story of how he solved the mystery of our dreams… Why does Nature select certain experiences to be the subject of our dreams? Why do they feel so meaningful to us? And what purpose do they serve? Fascinating - makes a lot of sense!SUPPORT WORKER Why take this course The renowned Irish psychologist Joe Griffin’s illuminating lecture answers these questions and many more as he takes us through the story of how he solved the mystery of why we dream – and discovered at the same time the significance of dreaming for our mental health. In the 20 years since Griffin first published his hypothesis, every new piece of dream and sleep research has substantiated it – none has contradicted it. In this talk, he examines the evidence and explains why other dream theories fail to come up with satisfactory answers. (His own 12 year research project was prompted by the realisation that the discovery of the REM state in 1953 meant Freudian and Jungian dream theories were ‘dead in the water’.) Whilst describing his own experiments and the key ‘light bulb’ moments which finally helped him solve this age-old mystery, he takes us on a fasincating exploration of the significance of various scientific findings in the field – some previously overlooked – before demonstrating how his expectation fulfilment theory of dreams succinctly pulls them together into a powerful explanation that makes absolute evolutionary and common sense. Nature, as ever, has been clever and economical. I appreciated how such a complex theory was expressed in a way that anyone could relate to and understand. Many ThanksNIKI What you will learn The auto-symbolic process Why all dreams have to be metaphorical to prevent false memories building up Metaphorical pattern-matching Why we evolved to suppress emotions Why dreaming was Nature’s way of conserving energy Why dreaming evolved to maintain the integrity of mammalian instincts The connection between unfulfilled emotional expectations and nightmares Dream predictions Why all mammals dream and more… Who is this course suitable for? If you deal professionally with members of the public in difficult, stressful circumstances, this course – presented without jargon – is for you If you counsel or treat angry people, this training is for you If anger is affecting you personally – or you would simply like to deepen your understanding of anger and its effects – this course will be of benefit to you too The many insights and practical applications that have stemmed from Griffin’s highly original work intro why we dream have huge significance for us all – and they have been quietly revolutionising the successful treatment of mental health and behavioural problems for years through the human givens approach to psychology, psychotherapy and education, co-founded by Joe Griffin and Ivan Tyrrell.