14498 Courses

If you're ready to level up your legal support career without dramatic speeches or courtroom wigs, the Progress Your Paralegal Career Mini Bundle offers a sensible next step. It covers GDPR, document control, legal procedures, and the finer points of British Law—all while keeping your admin work tidy and your compliance boxes properly ticked (metaphorically, of course). This course focuses on improving your accuracy, structure, and confidence in supporting legal and business operations. Ideal for existing paralegals or those with foundational knowledge, it’s a practical way to refine what you already know and plug any small but costly gaps. Learning Outcomes: Expand your knowledge of the modern UK legal framework. Understand GDPR and how it applies to data protection work. Manage legal documents with clear structure and organisation. Apply paralegal duties with greater clarity and responsibility. Improve document-based workflows and reduce file handling errors. Support legal offices with accurate and compliant paperwork. Who Is This Course For: Paralegals aiming for more senior administrative responsibilities. Legal assistants working with sensitive data and policies. Office staff responsible for GDPR documentation and forms. Professionals improving legal file management and document control. Employees dealing with structured legal documentation systems. Admins supporting solicitors or business legal operations. Staff maintaining files, evidence, and contractual archives. Anyone working near law but not in it directly. Career Path: Senior Paralegal – £35,000/year GDPR Compliance Assistant – £34,000/year Document Controller (Legal Sector) – £33,000/year Legal Records Manager – £36,000/year Policy & Data Officer – £32,000/year Legal Office Supervisor – £38,000/year

The Paralegal Studies Mini Bundle brings together five focused subjects that matter in legal support roles. It blends knowledge of British Law and Business Law with the foundations of being a Paralegal. You’ll also explore telephone etiquette and essential regulatory topics to make sure your calls and conduct are always on the right side of professional. This course isn't trying to be courtroom drama—it's practical, to-the-point, and ideal for those who want to support legal teams or understand how law shapes modern business. Whether you're chasing a legal admin role or just curious about workplace law, this bundle builds confidence with clarity. Learning Outcomes: Learn the role of a paralegal and legal office support. Understand core concepts in British and Business Law topics. Communicate clearly through telephone conversations and notes. Recognise how law applies to general business activities. Improve regulatory understanding in workplace legal settings. Work confidently with legal forms, notes, and communication. Who Is This Course For: Aspiring paralegals preparing for support-based legal roles. Office staff working in legal departments or law firms. Students exploring business and legal career paths. Clerical staff supporting document and case handling tasks. Entry-level workers interested in legal office positions. Admins dealing with client-facing communication and records. Professionals wanting legal awareness in daily responsibilities. Anyone curious about law without becoming a solicitor. Career Path: Paralegal Assistant – £30,000/year Legal Office Administrator – £28,000/year Business Law Clerk – £29,000/year Legal Secretary – £27,000/year Telephone Officer (Legal Sector) – £26,000/year Legal Support Coordinator – £31,000/year

Running an office doesn’t mean running ragged. The Secretarial Diploma Mini Bundle helps you stay sharp, organised and professional, with courses in Administrative Assistant, Virtual Assistant, HR, Data Entry, and MS Excel. It’s the modern toolkit for anyone looking to feel a bit less chaotic on the job—or in their job hunt. This bundle makes admin roles feel far less overwhelming and far more manageable. Whether you're aiming to work from home or just sharpen up at the office, this is a clever mix of practical admin, efficient virtual skills, HR basics, Excel essentials, and solid Data Entry training—all from the comfort of your sofa. Learning Outcomes: Learn essential Administrative Assistant duties and office support skills. Improve digital workflow as a competent Virtual Assistant. Develop understanding of HR functions and personnel basics. Master Data Entry techniques for improved data accuracy. Use MS Excel confidently for admin and data tracking tasks. Build efficient task-handling habits with each bundled course. Who is this Course For: New office workers needing Administrative Assistant training. Aspiring freelancers pursuing Virtual Assistant roles. Anyone looking to understand entry-level HR concepts. Those wanting to polish their MS Excel confidence. People managing large volumes of Data Entry tasks. Career changers looking for flexible admin roles. Professionals returning to office-based employment. Learners preferring relaxed, self-guided online formats. Career Path: Secretary – £24,000 average UK salary Administrative Assistant – £23,500 average UK salary Virtual Assistant – £26,000 average UK salary Data Entry Clerk – £21,000 average UK salary HR Administrator – £25,500 average UK salary Office Coordinator – £26,500 average UK salary

Health Care Assistants carry a lot on their shoulders—and occasionally, on clipboards too. This mini bundle gives HCAs a solid knowledge base for dealing with common injuries, safety hazards, and support routines that don’t send anyone running for the exits. From first aid and fire safety to physiotherapy awareness, it helps build quiet confidence in the care environment. Every module is built with care-sector needs in mind, offering straightforward insight into the essentials—no fluff, no drama, no need to panic when the kettle trips the fuse. Designed to support those supporting others, this bundle is practical knowledge dressed in plain English. 🟪 Learning Outcomes: Provide appropriate response to minor wounds and injuries. Follow essential fire safety processes in care environments. Understand key points of electrical safety in patient areas. Apply general workplace health and safety guidance daily. Recognise physiotherapy basics to support patient mobility. Promote safety and care consistency across daily routines. 🟪 Who Is This Course For: Health Care Assistants supporting patients with basic needs. Care home workers responsible for first-level safety tasks. Community carers wanting broader knowledge across roles. HCAs working in hospitals and residential care settings. Support staff handling fire safety and electrical concerns. Carers seeking confidence in wound response and protocols. New starters in healthcare who want clear, essential knowledge. Those supporting physiotherapy-led care in home or clinic. 🟪 Career Path (UK Average Salaries): Health Care Assistant – £23,000/year Care Home Worker – £22,000/year Domiciliary Carer – £21,000/year Physiotherapy Assistant – £24,000/year Rehabilitation Support Staff – £25,000/year Safety Support Officer – £26,000/year

Medication management is a vital part of caring roles, requiring clear knowledge of how medicines work, interact, and affect individuals. This mini bundle covers pharmacy technician basics, biology, chemistry, lab techniques, and essential communication skills. Designed specifically for carers, it offers a rounded introduction to medication concepts and their role in care delivery. From understanding the science behind medications to effectively communicating about medicine schedules, this training supports carers working in diverse environments. Whether managing records or assisting with medication awareness, you’ll gain confidence through structured learning and practical information presented clearly and accessibly. It’s all online, focused, and built around supporting your vital role without any unnecessary jargon. Learning Outcomes: Understand medication types and their effects on the human body. Explore basic biological processes linked to medication use. Recognise chemical principles behind common pharmaceuticals. Learn laboratory techniques related to medication handling. Develop clear communication skills for medication support. Identify safety measures and recording procedures for carers. Who Is This Course For: Carers responsible for medication administration and supervision. Healthcare assistants supporting patient medicine routines. Home care workers assisting with medication reminders. Support staff managing medication records and documentation. New carers seeking structured medication knowledge. Residential care workers handling medicine awareness duties. Health and social care assistants needing basic pharmacology. Anyone supporting clients with medication schedules. Career Path (UK Average Salaries): Healthcare Assistant – £23,500 per year Care Worker – £22,000 per year Medication Support Worker – £25,000 per year Pharmacy Technician Assistant – £27,000 per year Residential Care Officer – £23,000 per year Support Worker – £24,000 per year

The Introduction to Business Management Mini Bundle offers a clear and concise selection of courses designed for those new to managing teams, projects, and business operations. This bundle covers essential topics such as business management principles, project and operations management, alongside vital communication and negotiation skills. It delivers practical knowledge in a straightforward way, suitable for learners looking to develop foundational business expertise. This bundle suits anyone interested in understanding how organisations function, how projects are managed efficiently, and how clear communication and negotiation contribute to success. Without unnecessary jargon or filler, the courses provide accessible learning to build confidence and competence in business environments. Learning Outcomes: Understand the basic principles of business and management functions. Learn how to organise and plan projects from start to finish. Explore how operations management supports effective workflow systems. Develop communication skills for clear and effective workplace interactions. Practice negotiation techniques to achieve beneficial business outcomes. Apply management concepts to everyday organisational challenges. Who Is This Course For: New managers seeking foundational business and project skills. Team leaders aiming to improve communication and negotiation. Employees interested in understanding business operations better. Entrepreneurs learning how to manage business projects effectively. Administrators supporting business functions and team coordination. Students exploring business management as a career path. Professionals preparing for workplace leadership roles. Anyone wanting to develop solid business management knowledge. Career Path: Business Manager – £30,000 to £50,000 Project Coordinator – £26,000 to £38,000 Operations Supervisor – £28,000 to £40,000 Team Leader – £25,000 to £35,000 Business Development Officer – £27,000 to £42,000 Negotiation Specialist – £28,000 to £45,000

The Community Health Nursing Mini Bundle offers a well-rounded blend of courses focused on core healthcare responsibilities and communication skills. Covering nursing, general healthcare, first aid, phlebotomy, and effective communication, this bundle is built for those who want clarity around support roles without needing a dictionary to get through the material. The content is practical in nature — but delivered in a purely online format. From understanding basic nursing routines to learning how to speak with care and precision, this bundle serves as a useful entry point into the world of community health roles. Learning Outcomes: Understand communication principles used in patient care settings. Study basic nursing duties in community or health support roles. Learn about healthcare structures and common support tasks. Gain insight into phlebotomy and blood collection awareness. Review emergency response basics through first aid training. Recognise respectful care methods and responsive communication. Who Is This Course For: Learners entering community or health care assistant roles. Individuals building knowledge for NHS or support positions. Aspiring phlebotomists seeking early insight and theory. People working in patient support or home care services. Adults interested in healthcare communication and care duties. Volunteers helping in local health or clinic settings. Nursing assistant candidates looking for basic preparation. Job seekers aiming for structured healthcare training online. Career Path: Community Health Assistant – £21,000 to £27,000 Phlebotomist – £22,000 to £28,000 Healthcare Support Worker – £20,000 to £26,000 Clinic Reception & Assistant – £21,000 to £25,000 Nursing Assistant – £21,000 to £30,000 Health Communication Assistant – £22,000 to £29,000

The Chaperone Training: Roles, Responsibilities, and Legal Considerations course is tailored to individuals stepping into or already engaged in chaperoning roles. This online course offers a detailed exploration of the essential duties, legal requirements, and ethical considerations necessary to perform confidently and responsibly in these roles. As a chaperone, understanding your responsibilities is crucial to ensuring the safety and well-being of those under your care. This course will delve into these critical aspects with the aim of offering practical insight into the important decisions you may need to make on the job. Throughout the course, participants will examine the legal obligations that govern the chaperone’s role, including the relevant laws, policies, and protocols. With a blend of theoretical learning and practical guidance, learners will be equipped to handle various scenarios with a clear understanding of what is expected. Whether you're supervising children on school trips, working with vulnerable adults, or providing support in other supervised settings, this course ensures that you have the knowledge necessary to meet your duties with confidence and professionalism. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Chaperone Training Module 02: Intimate Examination Module 03: Dealing with Sexual Misconduct Module 04: The Roles, Responsibility and Interaction of a Chaperone Module 05: Prevention and Control of Infection Module 06: Interpersonal Skill Module 07: Legal Issues Learning Outcomes: Apply ethical conduct in intimate examination situations for patient trust. Demonstrate adeptness in addressing and preventing sexual misconduct. Execute roles and responsibilities effectively in diverse chaperone scenarios. Implement infection prevention measures to maintain a safe environment. Refine interpersonal skills for clear communication and patient support. Navigate legal complexities, ensuring compliance and confident chaperoning. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Support staff Aspiring chaperones Caregivers Medical assistants Nursing staff Allied health professionals Individuals in healthcare-related roles Career path Chaperone in healthcare settings Support staff in medical facilities Healthcare assistant Nursing assistant Allied health roles Patient care coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan