The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years. This Level 3 Teaching Assistant course is a recognised (RQF) qualification that can be studied in your own time from home. 1-2-1 Tutor support is provided with this Teaching Assistant course. OFSTED accepted and regulated by OFQUAL this qualification will be the required course to secure your job as a Teaching Assistant.
Emergency First Aid at Work covering the full HSE syllabus Adapted for Horse Riders The First Aid for Horse Riders course is designed to give you the theoretical knowledge needed to help someone injured in a riding accident whether on the road, or in the Countryside. We cover topics such as when to move someone and when to keep them still, what to look out for following a head injury and how to help if you suspect they may have broken a bone. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to be a full First Aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency Unresponsive and Breathing Recovery Position Unconscious and not breathing Resuscitation Heart Attack and Angina Breathing Problems Choking Drowning Asthma Anaphylactic Shock Wounds and bleeding Shock Fainting Burns Breaks, Sprains and Dislocations Head Injuries Skull Fracture Spinal Injuries Fitting / Seizures / Convulsions
Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
If you want to gain a step-by-step understanding of how to deploy any MEAN stack application on Azure Cloud with CICD Pipeline using Azure DevOps and other cloud services, then this course is for you. This is one of the most practical hands-on-based full-stack application deployment courses where you will learn everything about public cloud services from scratch.
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Welcome to the Product Development and Supply Chain Management Course Bundle, a comprehensive program that combines a diverse range of courses to equip you with the skills and knowledge needed to excel in the dynamic fields of product development and supply chain management. In this bundle, you will gain expertise in areas such as good manufacturing practice, digital product management, production management, quality assurance, sales and marketing, warehouse management, and more. Data shows that the demand for skilled professionals in product development and supply chain management is on the rise, with job opportunities projected to increase by 15% over the next five years. By enrolling in this course bundle, you will learn how to navigate the complexities of product development and supply chain management, gain deep insights, and acquire industry-relevant skills that are highly sought after by employers. Besides, learn to optimise production processes, ensure quality control, develop effective marketing strategies, manage warehouses safely, and streamline supply and procurement operations. With real-world case studies, examples, and interactive learning, you will be equipped with the tools and knowledge needed to excel in the competitive world of product development and supply chain management. Join us now and take your career to new heights with the Product Development and Supply Chain Management Course Bundle! This Product Development and Supply Chain Management Bundle Package includes: Course 01: Diploma in Product Development at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Good Manufacturing Practice Course 02: Digital Product Management Training Course 03: Production Manager Course 04: Level 3 Diploma in Supply Chain Management Course 05: Quality Assurance (QA) Management Course 06: Sales and Marketing Diploma Course 07: Warehouse Management Course 08: Warehouse Safety Training Course 09: Advanced Training on Supply and Procurement Course 10: Material Management Why Prefer This Product Development and Supply Chain Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Product Development and Supply Chain Management bundle courses, you will be able to learn: Understand and apply good manufacturing practice principles to ensure quality and compliance in production processes. Develop effective digital product management strategies to drive innovation and market success. Manage production processes and resources efficiently as a production manager. Implement quality assurance (QA) management practices to ensure product quality and safety. Create and implement sales and marketing strategies to drive business growth. Efficiently manage warehouses and ensure safety compliance. Gain advanced knowledge of supply chain management and procurement processes for optimal operations. Implement effective material management strategies to optimise inventory and supply chain performance. ***Curriculum breakdown of Product Development*** Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Bundle Course is ideal for: Professionals seeking to enhance their skills in product development and supply chain management. Individuals aspiring to enter the fields of production management, quality assurance, sales and marketing, and warehouse management. Business owners and entrepreneurs looking to optimise their product development and supply chain processes. Graduates or students interested in pursuing a career in product development or supply chain management. Career path This bundle/course will give you an edge in such professions: Product Development Manager (Average UK salary: £45,000 to £70,000 per year) Supply Chain Manager (Average UK salary: £40,000 to £75,000 per year) Production Manager (Average UK salary: £35,000 to £60,000 per year) Quality Assurance Manager (Average UK salary: £40,000 to £60,000 per year) Certificates Diploma in Product Development at QLS Level 4 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.
First Aid for Life and Maudsley Learning are delighted to have worked in collaboration to bring this enhanced Mental Health First Aid course to you. The Maudsley is the largest mental health training institution in the UK and their expertise in this area is second to none. This course is continually updated by experts in Mental Health and offers clear, practical advice to help you gain a better understanding of how to help yourself, or others to achieve optimum mental health. This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online course will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. The scope of this mental health first aid course is not to learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with medical and health professionals from Maudsley Learning. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources Final Quiz
Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Level 1 Award in Facilities Management Explore the fundamental principles, strategies, and key services that drive effective facility management. Discover the intricacies of managing facilities for service organizations and the critical aspect of risk management in this dynamic field of study. Learning Outcomes: Explain the fundamentals of Facilities Management concepts. Develop effective Facility Management strategies and plans. Identify key services within Facilities Management practices. Differentiate functions in Facility Management for various contexts. Apply risk management principles to Facilities Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Award in Facilities Management Course Syllabus Facilities Management Basics: Gain a comprehensive understanding of facilities management, its significance, and its role in modern organizations. Facilities Management Strategies: Learn effective strategies for optimizing facility operations, enhancing cost-efficiency, and ensuring seamless functionality. Facilities Management Services: Explore the essential services encompassed by facilities management, including maintenance, security, and sustainability. Functions in Facilities Management: Dive into the various functions involved in facilities management, from space planning to technology integration. Facilities Management for Service Organizations: Understand how facilities management principles apply specifically to service-oriented organizations, ensuring smooth service delivery. Risk Management: Acquire skills in identifying and mitigating risks associated with facilities management to maintain a safe and compliant environment.
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