276 Courses

Admin, secretaries, and PAs play a vital role in any organisation, providing essential support to executives and teams. They handle a wide range of tasks, from managing calendars and organising meetings to preparing presentations and writing reports.These professionals command salaries that span from £20,000 to £40,000 annually. The UK job market for these professionals is booming, with demand expected to rise by 12% in the next five years. If you're looking for a rewarding and in-demand career, consider becoming an admin, secretary, or PA, our Level 5 Admin, Secretarial & PA course will give you the skills and knowledge you need to launch a successful career in this field. You'll learn everything from the basics of office administration to more advanced topics such as business writing, time management, and customer service. These skills are essential for success in any career, but they are especially important in the administrative field. Behind the seamless operations of every successful business is a linchpin, orchestrating a myriad of tasks effortlessly-be it an admin, a secretary, or a personal assistant. Administrative assistants, secretaries, and personal assistants are essential to the smooth running of any business. They provide a wide range of support services, including managing diaries, organising meetings, handling correspondence, and providing customer service. In the Uk, job demand for administrative assistants, secretaries, and personal assistants is expected to grow by 10% over the next five years. Our "Admin, Secretarial & PA - Level 5" course unfolds this intricate ballet of responsibilities. From mastering the art of effective administration, honing impeccable business writing skills, to orchestrating intricate travel arrangements, this Admin, Secretarial & PA course covers it all. Enrolling is more than a career move; it's embracing a role that's often the heartbeat of an organisation, ensuring its rhythm never falters. This Admin, Secretarial & PA course starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA course is intuitive and easy to understand. Level 5 Admin, Secretarial & PA Course Learning Outcomes: Master fundamentals of office and administrative support. Develop top-tier business communication skills. Grasp the intricacies of effective diary management. Cultivate unparalleled business writing proficiency. Understand key principles of efficient time management. Familiarise with essential tools for impeccable customer service. Delve into the nuances of invoicing and cash handling. GIft CPD Accredited Courses: Office Admin and Organisation Skills Leadership and Management Level 7 Employment Law Minute Taking Course Microsoft Office Bundle Admin, Secretarial & PA Learning Outcomes: Understand core roles of Admin, Secretarial & PA. Master skills essential for effective office administration. Navigate responsibilities of a professional receptionist seamlessly. Enhance business communication and telephone skills. Manage diaries, meetings, and note-taking effectively. Improve organisational and record-keeping prowess. Foster stronger customer service and planning capabilities. Curriculum Breakdown of the Admin, Secretarial & PA Course Admin, Secretarial & PA Course Curriculum: Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing Petty Cash Endorsed Certificate of Achievement from the Quality Licence Scheme Learners can achieve a QLS endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Executive Assistant: £25,000 to £45,000 per year Office Manager: £22,000 to £40,000 per year Personal Assistant (PA): £20,000 to £35,000 per year Administrative Coordinator: £20,000 to £30,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate QLS Endorsed Hard Copy Certificate Hard copy certificate - Included

Level 7 Operations Management Are you ready to advance your career in business management? With this exclusive Operations Management - Level 7, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management - Level 7 is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management - Level 7 aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management - Level 7 course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Operations Management - Level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Operations Management - Level 7 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Operations Management - Level 7 course. >> Courses are included in this Bundle Course << Course 01: Operations Management - Level 7 Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Business Analysis Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course Course 08: Minute Taking Course Course 09: Level 3 Business Administration Course 10: Level 5 Diploma in Risk Management Course Course 11: Level 1 Business Management >> Other Benefits of Operations Management - Level 7 Bundle Course << Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 course] Course Curriculum of Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management - Level 7 course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills. Career path This Operations Management - Level 7 could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access

Advanced Level 5 Diploma With Hard Copy QLS Certificate | 11 CPD Courses & Free PDF Certificates | Lifetime Access | Tutor Support

'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations.  Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.