What hidden patterns lie behind the mask of a criminal? How can psychological profiling illuminate the shadows of criminal behaviour? Dive into the fascinating world of Criminology & Profiling, exploring the intricate nature of crime, the mechanisms of interrogation, the science behind forensics, and the ins and outs of law. No prior experience? No problem. Our course is crafted to cater to all, with carefully curated theoretical modules to guide you on this journey into the heart of criminology. By opting for this Criminology & Profiling Diploma bundle at a single price, you unlock a plethora of benefits. This approach provides a comprehensive and holistic view of criminology, ensuring that no key topic remains unexplored. Each module complements the others, allowing for a rounded understanding of all facets of criminology - from profiling and psychology to forensic science and legal principles. Furthermore, cost-effectiveness is a significant advantage. Purchasing the bundle allows you to explore all these intertwined subjects at a lower price point than if you were to buy each course separately. This course comprises the following courses: Criminology & Profiling Criminal Psychology - Confession & Interrogation Crime Analysis Forensic Science Criminal Investigation Criminal Law International Law Accident investigation Learning Outcomes: Gain a comprehensive understanding of the theoretical concepts in Criminology & Profiling. Delve into the complexities of Criminal Psychology, focusing on confession and interrogation. Learn to undertake rigorous Crime Analysis. Grasp the essentials of Forensic Science and its role in criminal justice. Understand Criminal and International Law principles in the context of crime. Explore the intricacies of Accident Investigation procedures. "Criminology & Profiling": Decode criminal behavior and dive deep into profiling techniques. "Criminal Psychology - Confession & Interrogation": Understand the psychological tactics in confessions and interrogations. "Crime Analysis": Learn to interpret and analyse crime data. "Forensic Science": Get to grips with the theoretical underpinnings of forensic science. "Criminal Investigation": Delve into the process and protocols of criminal investigation. "Criminal Law": Understand the legal principles governing crime and its prosecution. "International Law": Explore how crime is addressed on the global stage. "Accident Investigation": Learn the theoretical steps to unraveling accident circumstances. Ready to embark on this journey? Enrol today. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with an interest in criminology and criminal profiling. Law students seeking to understand crime from a new perspective. Psychology students or professionals aiming to specialise in criminal psychology. Aspiring crime novelists or screenplay writers want to add authenticity to their narratives. Career path Criminologist - £28K to £41K/year. Criminal Profiler - £35K to £48K/year. Forensic Psychologist - £31K to £52K/year. Criminal Investigator - £23K to £45K/year. Crime Analyst - £26K to £39K/year. Legal Consultant specialising in Criminal Law - £32K to £55K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic planning, team dynamics, and effective communication. This accredited program offers practical insights and tools to empower you as a dynamic leader. Unlock your potential and drive organizational success with our industry-relevant curriculum. Enroll now and embark on a transformative journey towards leadership excellence.
Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. Course Overview Develop true expertise and learn every aspect of Social Media Marketing across 10 modules of interactive content such as Facebook, LinkedIn, Snapchat, YouTube and Instagram. Gain relevant and deep knowledge of social strategy, research and content from industry skills experts. Become a certified social media marketing specialist: Join over 200,000 members around the world, working for some of the world’s top companies using DMI to keep their careers and skills relevant. 81% of our members have been promoted upon completion of one of our courses and 53% have got a salary increase. Get certified with the DMI SPECIALIST digital marketing certification and become a professional digital marketer. Get world class, specialist knowledge and insight: Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. With 10 modules focused on every aspect of social media marketing, DMI Specialist is the most comprehensive Social Media Course available anywhere. Program learning outcomes and content: What Will I Learn? Get the know-how, experience and the insights to be able to work and speak with authority in this face-paced industry. In short, you’ll be a skilled digital marketer, capable of building digital marketing strategies from scratch. We’ve added 8 new soft skill lessons to give you the most industry ready certification available, anywhere. Who is this for? The DMI Specialist Social is for individuals who are responsible for social media marketing campaigns. This includes: • Digital marketing generalists • Marketing Specialists • Marketing Managers • Content creators • Social media consultants • Individuals pursuing profession in social media marketing. • Anyone who wants a career change Course Content: Social Research: Just who are your audience? What do they do, think, feel, eat, love, hate and ‘like’? And what do they think about you? Knowledge is power. And both knowledge and power are fascinating. This module gives you the research techniques to know your audience, and cultural and industry trends. Every day the very people you want to reach throw up gigantic amounts of data. Without the right tools and thinking, it’s a critical mass of meaningless banality. With the right tools and thinking, you have insight deep into hearts and souls. Delve into these tools and put them to use, including the new Google Analytics 4 platform. Social Content: Facebook kittens. Twitter debates. Instagram filters. People can’t get enough content on social media – so better content means better opportunities. So, what does your audience want to see, like and share? With streamlined planning, clever strategy and targeted scheduling, putting the right content in front of the right people is no longer a shot in the dark! Now, you can create amazing content formats that capture the attention of audiences across all social platforms. You can strategize and plan using cutting-edge tools that make your channels stand out from all the others. This module covers the various content formats across platforms, the power and practice of scheduling content and how you can bring it all together with super strategies. Facebook, Instagram and Pinterest: Facebook, Instagram and Pinterest are powerhouses of the social media world. They provide you and your brand with the chance to interact with your customers across the globe at scale. But, each of them has unique features, analytics, and quirks. The module gives you a deep understanding of how these platforms work, how to make your brand stand out in these different spaces, and why you need a spread of messaging across each to succeed. • Build an active, engaged and captive community across each channel. • Create compelling and clever ads that target your audience at the right time. • Use analytics to understand what your audience is doing. Then tweak your content to resonate in all the right ways. • Master the key features of each channel to advertise, strategize and optimize. • Manage each platform so you get the best reach and results. • Reach billions of social loving people every day! Twitter: Twitter marches to its own drum in the social media world – less post and wait, more what’s happening right now. It’s a platform that allows your audience to see, report and comment on world events in almost real-time. It’s also a place where the audience is young, wealthy and educated. Twitter literally challenges you to be ‘more clever’, and this module shows you how. • What a successful Twitter account looks and acts like. • How to use Twitter Ads Manager to advertise effectively. • The right Twitter Ad format for your campaign. • Using Twitter Analytics to react and connect better. • How to create more Tweet-friendly content – snappy, shareable and short. • When to post for maximum impact and engagement. LinkedIn: This module will introduce you to the platform and show you how to use features such as Company pages and Showcase pages, to create a stellar presence for your company – and gain a deep understanding of what that means on LinkedIn. You will understand the unique advertising features and content formats on offer such as Text ads, Sponsored ads, Sponsored InMails, Display ads, and the aptly named Dynamic ads. See what best practice means on this platform, strategize like a CEO and measure the effectiveness of your campaigns. Linkedin can be a tricky platform to master as the tone is hard to crack. But do Linkedin well and your competitors will be scrambling to copy you! You’ve got this – because we do. YouTube & Social Video: YouTube because you have eyes to see. And a picture speaks a thousand words – and this being social, should inspire a few thousand too. Social video is one of the most awesome tools in your new bag of digital tricks. And video is no longer the preserve of guys with film study degrees. This superpower is now yours, and here we give you all the tech and thought basics to make it happen, including how to set up and manage a YouTube channel and create strategies that don’t treat creativity like a buzzword. Learn how video sits within the rest of your mix across platforms, build your online audience and use advertising and analytics for visual campaigns that mesmerise. • Set up and manage a dynamic YouTube channel. • Get creative with social video strategies that engage and convert. • Learn how video sits within the rest of your social media mix. • Build and develop your online audience in a way that benefits your brand. • Use advertising and analytics to deliver mesmerizing visual. Social Apps: If you’re looking to create a buzz online, then social apps are the place to be. Think fun, engaging, and ‘out of the box’ as that’s what these platforms are made for and audiences flock to them (particularly a young demographic). Discover how to use TikTok, Snapchat, WeChat, WhatsApp, and Twitch to tune into your audience effectively. Take a dive into features and understand how to manage content to make the most of everything you post. You’ll also understand how to advertise on the apps that suit your brand. Plus, take inspiration from the best by seeing what campaigns worked and why, so you can TikTok your way to social success. Social Commerce and Affiliate Marketing: With so many eyes on social media, it pays (literally) to know how to market and sell your products online. Social commerce happens when an astute marketer combines the best of social media with the best of e-commerce. You’ll explore the ins and outs of social commerce along with how to create a successful online shop. The latest tactics and tools will be covered so you can make social buying seamless from the first click to the last. You’ll also explore how to optimize paid commerce activity – including cart abandonment – to get the best results. Looking for a way to earn extra money while you grow? Use your social media to tap into affiliate marketing – a great way to earn commission by promoting another company’s products or brand you admire. When it comes to influencing, social media allows you to think BIG. Tap into the world of social influencers by connecting and collaborating with people that think like you. Or reach out to your influencer crush and shine a light on your brand by getting into their social feed. Social Customer Service: One of the best dynamics of social media is how it manages to be collective – the thoughts of billions – yet also personal (it’s about what I ‘like’). This leaves scope for important personal interaction – meaning social customer service is an opportunity for your brand to stand out. This module examines the customer experience. It looks at how to break your audience down into buyer personas so you know them better – and so serve them better. It shows you which platforms do service best and how. Need a social customer service strategy? – no problem. Want to understand how to manage social customer service effectively? – that’s easy. Not sure how to measure and analyze customer service performance? – well, you will now! This module focuses on your customer’s happiness so you can build a contented online community. An audience that feels connected to your brand, so they’ll tell everyone else how great it really is. Social Strategy: So, you have the skills, tools, followers, know-how, tech, smarts and big ideas. Now learn to tie it all together with cutting-edge social strategies practiced by the world’s leading brands. And work out how your social offering sits with – or carries – the rest of your marketing mix. Here we look at planning a dynamic social media strategy that works for you. We dive into setting objectives and social KPIs so you know what you want and can track how you’re getting there. Social media and content production budgets are also explored so you put your money in the places that work, rather than those that don’t. Turn your social media dream into a reality by crafting a social strategy that lets you and your brand sparkle. DURATION 8-10 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate
Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now Foot Health Practitioner (FHP) | Physiotherapy Assistant | Pain Management | Acupressure Expert for Pain Relief | Cupping Massage Therapy | Hydrotherapy | Dermatology | Nutrition | Personal Hygiene and much more Feeling embarrassed or ashamed of your feet is very common. Let's be honest about feet- many things can go wrong with the skin, the bone structure and the nails. Feet sweat...a lot, and they often smell. Many people refuse to wear open shoes due to embarrassment. The good news is that many of these issues are fixable. Rough, dry, cracked skin can easily be treated, and Foot Health practitioners are the ones who help people with problems that affect their feet or lower legs. Our Foot Health Practitioner (FHP) bundle will assist you to help people with their foot problems, not just by using treatments but also by advising on the type of shoes and hosiery they should wear to keep their feet in a healthy condition. Also, looking after your feet (foot care) and treating common foot problems - such as corns, calluses, bunions and ingrown toenails - can help prevent problems that make you unsteady on your feet and at risk of a fall. What will you learn in this Foot Health Practitioner (FHP) Diploma: Fundamentals of foot dermatology and how to examine and diagnose foot problems Familiarise yourself with podiatry equipment and instrument How to treat foot disorders, nail diseases, diabetic foot pedicure Various physiotherapies, including sports, neurological, musculoskeletal, respiratory, paediatric etc Physiology and psychology of acute pain, back pain, neck pain and their management Learn how to relieve pain by acupressure treatment as well as relieving stress & anxiety Get to know about cupping therapy, hydrotherapy, and taking care of wounds Care of different skin types, nutrition for different skin Know about personal hygiene, hair care hygienic ways Also, our Foot Health Practitioner (FHP) Diploma experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Foot Health Practitioner (FHP) Diploma, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Foot Health Practitioner (FHP) Diploma Bundle Consists of the following Premium courses: Course 01: Foot Health Practitioner (FHP) Course 02: Physiotherapy Assistant Course 03: Pain Management Course 04: Hydrotherapy Course 05: Wound Care Level 2 Course 06: Thai Foot Reflexology Course Course 07: Diabetes Care Diploma Course 08: Dermatology Course 09: Medical Law Course 10: GDPR in Healthcare Course 11: Understanding Nutrition and Health Level 4 Course 12: Healthcare Assistant Training Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life So enrol now in this Foot Health Practitioner (FHP) Bundle to advance your career! Foot Health Practitioner (FHP) Diploma Curriculum of Foot Health Practitioner (FHP) Diploma Bundle Course 01: Foot Health Practitioner (FHP) Module 1: A Comprehensive Introduction to FHP FHP - An Overview Prospects of an FHP Benefits of Becoming an FHP Responsibilities and Duties of an FHP Module 2: Anatomy and Physiology of Foot The Preamble to the Foot Region Bones Sole Arches Joints Inversion and eversion of the Foot Muscles Module 3: Systems in the Foot Circulatory System Arteries of the Foot Veins of the Foot Module 4: Foot Dermatology Skin Anatomy Epidermis Dermis Subcutis Nail Anatomy Module 5: Examination and Diagnosis in Clinical Management Preliminaries to the Examination and Diagnosis Tactics Gathering Data Taking a Comprehensive Podiatric History Elements of the History Attributes of Symptoms Module-6: Podiatry Equipment and Instrument Prelude to Podiatry Equipment and Instrument Preliminary View on Podiatry Equipment Brief Discussion on Various Podiatry Instruments Module 7: Foot Disorders Adult Foot Disorders Circulatory Disorders Neurological Disorders in the Lower Extremity Module 8: Treating Foot Disorders Treating Adult Foot Disorders Treating Circulatory Disorders Treating Neurological Disorders Module 9: Diseases of the Nail and Their Treatment A Brief Preamble to Nail Diagnosis of the Nail Condition Congenital Nail Anomalies Module 10: Management of High-Risk Patients Aims in Managing High-Risk Patients Prevention of Complications Management of Established Wounds and Infection Other Aspects of Managing High-Risk Patients Module 11: Diabetic Foot Preface to the Diabetic Foot Stage 1: The Normal Foot Stage 2: The High-Risk Foot Module 12: Pedicure An Overview of Pedicure Tools of the Trade Preliminaries of Pedicuring Performing the Pedicure Module 13: Reflexology A Short Preface to Reflexology Essentials of Reflexology History and Evolution of Reflexology Zones & Cross Reflexes How will I get my Certificate? After successfully completing the Foot Health Practitioner course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Foot Health Practitioner (FHP) Diploma Training Bundle. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements This Foot Health Practitioner (FHP) Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path Foot Health Practitioner (FHP) Diploma Having this diverse expertise will increase the value of your CV and open you up to multiple job sectors. Explore opportunities such as: Foot Health Practitioner. Skin Care Specialist Manicurist And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Foot Health Practitioner (FHP)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Overview Master the massaging expertise of deep tissue therapy and become a qualified therapist by joining the Deep Tissue Massage Therapy course.The comprehensive [course_title] course aims to equip you with all the fundamental knowledge and effective therapy tactics of deep tissue massage to set you up with a solid foundation in this professional sector. Besides, you will gain a competitive understanding and professional expertise to kickstart your career while fostering career development in the relevant field of massage therapy. The course is ideal for both beginners and current therapists, developing your skill and proficiency. Make sure your clients don't go unsatisfied by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Deep Tissue Massage Therapy. It is available to all students, of all academic backgrounds. Requirements Our Deep Tissue Massage Therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 32 lectures • 03:23:00 total length •Introduction: 00:01:00 •Massage Tables-The 4 Most Important considerations: 00:06:00 •Creams and Oils-Whats Great and whats not: 00:04:00 •The Set up-Dont do what i did: 00:05:00 •This factor makes a huge difference: 00:03:00 •It's all in the timing: 00:04:00 •Contraindications of Massage, intake forms and more: 00:01:00 •Why i Don't include these things in my massages: 00:04:00 •Do no Harm: 00:01:00 •The Perfect Person to Practice your massage on: 00:01:00 •Why Most Therapists don't last!: 00:07:00 •Now is the time to put the time in: 00:02:00 •Some Final Points: 00:02:00 •Putting it all together: 00:02:00 •General Stroke: 00:02:00 •Kneading: 00:01:00 •Scissor Stroke: 00:01:00 •Acupressure Techniques: 00:03:00 •Forearms: 00:02:00 •Massage Start Sequence: 00:05:00 •Back Sequence 1: 00:15:00 •Back Sequence 2: 00:08:00 •Back of Legs: 00:09:00 •Legs Prone Stretching: 00:02:00 •Neck: 00:05:00 •Arms: 00:05:00 •Front of Legs Stretching: 00:03:00 •Front of Legs Stretching: 00:03:00 •Full Body Massage Sequence: 00:56:00 •Additional Resources - Deep Tissue Massage Therapy Online Course for Professionals: 00:00:00 •Mock Exam - Deep Tissue Massage Therapy: 00:20:00 •Final Exam - Deep Tissue Massage Therapy: 00:20:00
Description Social media, now a day, become part and parcel of everyday life. Every day different types of social apps are launched. So, mastery over social media is challenging now. But, knowing some tactics you can establish your supremacy at present social media. The Social Media Dominance 2018 course provides you with the ingredients to become a successful person. It teaches you how to present your quality, grab the flow of current, age and work on it. It helps you to reshape your ideas and thinking in terms of making decisions. It allows understanding the technical advancement and procedures. It makes you concern showing the different path of reality to hold your personality and popularity in the social media world. It actually improvises your technical, intellectual, and sensual attire for establishing social media dominance in 2018. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Media Dominance 2018 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Media Dominance 2018 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Who is Elise Quevedo? FREE 00:02:00 Who Is the Course For? 00:01:00 Understanding Social Media It's a New Social Media Revolution! 00:02:00 Social Network Roles 00:02:00 The Essence of Social Media Introduction 00:05:00 Selling an Experience 00:02:00 FACEBOOK: Dos and Don'ts 00:02:00 PINTEREST: Dos and Don'ts 00:03:00 INSTAGRAM: Dos and Don'ts 00:03:00 TWITTER and Maximising Social Media Profiles 00:02:00 YOUTUBE: Dos and Don'ts 00:01:00 Optimising for Success Introduction 00:03:00 The Golden Rules 00:06:00 There Is Magic After All 00:02:00 Benefits for Business 00:04:00 Key Steps to Social Media Dominance Introduction 00:05:00 Did You Get It? 00:02:00 Bonus Lecture: Digital Trends for 2018 00:02:00 Final Note and Thank You 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you facing problems with wheezing? Or have you ever been frustrated at your partner for keeping you up all night with loud snoring? Do you want to know what you should do to stop snoring? The course is the perfect solution for you. The course helps you to know the tricks and tactics for getting rid of snoring. Course Description: Snoring is a natural occurrence because of the relaxed state your throat moves into while sleeping. It is the vibration of respiratory structures and produces sound at the time of sleeping. As a result, people have a bad attitude towards snoring. It leads to irritability in both the snorer and the one lying awake because of the snoring. Snoring also causes many harms including insomnia. The course will teach you the basics of snoring, the factors that cause snoring, the probable remedy for snoring, the surgical and non-surgical therapies for snoring, etc. By the end of the course, you will be able to decide which procedures will suit you to quit snoring. Course Highlights Quiting Snoring: Perfect Solutions is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Quiting Snoring: Perfect Solutions into 4 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Quiting Snoring: Perfect Solutions Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? People who are suffering for snoring. Individuals who are interested to know the remedy of snoring. Quiting Snoring: Perfect Solutions is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Quiting Snoring: Perfect Solutions is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Understanding Snoring 01:00:00 Snoring and Surgery 01:00:00 Non-Surgical Solutions to Snoring 01:00:00 Mock Exam Final Exam
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Description: The Retail and Operation Management Diploma is designed to provides career advancement and progression opportunities. This course offers you the latest retail management knowledge which reflects current industry trends and challenges. It will introduce you to proven retail strategies and tactics. Key areas include: Motivating a team to increase sales, manage stock levels, analyze sales figures, use IT to record sales figures and data analyze, employee management, cost management, store atmosphere, visual merchandising, retail buying, transportation and distribution, location and store design. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail and Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail and Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Fundamentals Of Retail Management Introduction to Retail Management 00:30:00 Handling Merchandise in Retail Management 00:30:00 Structure of Your Business 01:00:00 The Sales Process and Checkout 00:30:00 POS (Point of Sale) Retail System 00:15:00 Importance of Consumer Behaviour 00:30:00 Importance of Communication in Retail Industry 00:15:00 Choosing a Retail Store Location 00:30:00 Develop Store Security Procedures 00:15:00 Management Skills For Leading Your Team 00:15:00 Retail Marketing 00:15:00 Role of Coupons in Retail Marketing 00:15:00 Retail Brand Management 00:15:00 Retail Operation Management Introduction to Retail Operations 00:15:00 Process Management 00:15:00 The Scope Of Operations Management 00:15:00 Managing The Store 00:15:00 Manage Your Suppliers 00:30:00 Negotiate The Right Deal With Suppliers 00:30:00 Functions Of The Retail Store 00:15:00 Responsibilities In The Retail Store 00:15:00 Effective Inventory Management 01:00:00 Retail Customer Service Strategy 00:15:00 Retail Customer Service Management 00:15:00 Quality management standards 00:30:00 Health And Safety Obligations For Retailers 00:15:00 Consumer Rights Act 00:30:00 Mock Exam Mock Exam- Retail and Operation Management Diploma 00:30:00 Final Exam Final Exam- Retail and Operation Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00