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11702 Courses

Child Negligence: Risk Factors and Prevention

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Child Negligence: Risk Factors and Prevention. This Child Negligence: Risk Factors and Prevention is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Child Negligence: Risk Factors and Prevention course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Child Negligence: Risk Factors and Prevention career, then enrol in our course today! What will make you stand out? On completion of this Child Negligence: Risk Factors and Prevention online course, you will gain: After successfully completing the Child Negligence: Risk Factors and Prevention Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Child Negligence: Risk Factors and Prevention learning materials. Online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Child Negligence: Risk Factors and Prevention course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Child Negligence: Risk Factors and Prevention is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Child Negligence: Risk Factors and Prevention just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Child Negligence: Risk Factors and Prevention and explore the key topics such as: Child Negligence: Risk Factors and Prevention Module 01: Introduction to Child Neglect Module 02: Signs of Child Neglect Module 03: Risk Factors for Neglect Module 04: The impact of Child Neglect Module 05: Child Neglect Cases Module 06: Legislation Surrounding Child Neglect Module 07: Responding to and Reporting Child Neglect Module 08: Prevent Child Negligence Therefore, reinforce your knowledge and furnish your skills by enroling in our Child Negligence: Risk Factors and Prevention course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Child Negligence: Risk Factors and Prevention course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Child Negligence: Risk Factors and Prevention Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Child Negligence: Risk Factors and Prevention course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Child Negligence: Risk Factors and Prevention better. Already working on Child Negligence: Risk Factors and Prevention and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Child Negligence: Risk Factors and Prevention-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Child Negligence: Risk Factors and Prevention course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Child Negligence: Risk Factors and Prevention course at your own pace. Career path The aim of this exclusive Child Negligence: Risk Factors and Prevention course is to help you toward your dream career. So, complete this Child Negligence: Risk Factors and Prevention course and enhance your skills to explore opportunities in relevant areas.

Child Negligence: Risk Factors and Prevention
Delivered Online On Demand3 hours
£12

Overview This Naturopathy Course will unlock your full potential and will show you how to excel in a career in Naturopathy Course. So upskill now and reach your full potential. Everything you need to get started in Naturopathy Course is available in this course. Learning and progressing are the hallmarks of personal development. This Naturopathy Course will quickly teach you the must-have skills needed to start in the relevant industry. In This Naturopathy Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Naturopathy Course skills to help you advance your career. Acquire a comprehensive understanding of various Naturopathy Course topics and tips from industry experts. Learn in-demand Naturopathy Course skills that are in high demand among UK employers, which will help you to kickstart your career. This Naturopathy Course covers everything you must know to stand against the tough competition in the Naturopathy Course field.  The future is truly yours to seize with this Naturopathy Course. Enrol today and complete the course to achieve a Naturopathy Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Naturopathy Course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Naturopathy Course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Naturopathy Course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Naturopathy Course is suitable for anyone aspiring to start a career in Naturopathy Course; even if you are new to this and have no prior knowledge on Naturopathy Course, this course is going to be very easy for you to understand.  And if you are already working in the Naturopathy Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Naturopathy Course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Naturopathy Course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Naturopathy Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Naturopathy Course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Health & Healthy Diet 00:06:00 Food categories and their impact on the human body Chemical and synthetic food 00:08:00 Meat and meat industry - Part 1 00:13:00 Meat and meat industry - Part2. Milk and dairy products 00:09:00 Thermally treated plant food 00:09:00 Raw seeds, nuts, beans and mushrooms 00:10:00 Raw fruits, vegetables, juices and honey 00:11:00 Listen to your body Listen to your body 00:05:00 Digestive system Intestines, degree of contamination - Part 1 00:09:00 Intestines, degree of contamination - Part 2 00:07:00 Intestines, two types of contamination reactions - slow and fast metabolism 00:11:00 Intestines, methods of cleaning - Part 1 00:15:00 Intestines, methods of cleaning - Part 2 00:12:00 Intestines, restoration of normal (symbiotic) microflora - Part 1 00:09:00 Intestines, restoration of normal (symbiotic) microflora - Part 2 00:11:00 Liver, pancreas - functions and cleaning 00:13:00 Oral cavity, contamination and cleaning 00:17:00 Other organs and systems Kidneys, water and water regime - Part 1 00:31:00 Kidneys, water and water regime - Part 2 00:12:00 Skin as an excretory system - Part 1 00:14:00 Skin as an excretory system - Part 2 00:13:00 Respiratory System - functions and cleaning 00:20:00 Purification processes Peculiarities of the purification period. Deficiencies of substances and energy. 00:08:00

Naturopathy Course
Delivered Online On Demand4 hours 33 minutes
£11

Medical Receptionist

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Medical Receptionist
Delivered Online On Demand
£12

Assistant Store Keeper Course

By Training Express

If you've ever considered working as a Assistant Store keeper but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Assistant Store keeper course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. The Assistant Store keeper course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Assistant Store keeper. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Assistant Store keeper course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assistant Store keeper training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Assistant Store keeper training. Certificates Certificate of completion Digital certificate - Included

Assistant Store Keeper Course
Delivered Online On Demand
£12

Retail Customer Service - Level 3 Course

By Training Express

The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more. You will also learn how to provide excellent customer service in-person, over the phone and online, using advanced techniques and strategies. This Theoretical training course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers around. By the end of the course, you will have an excellent understanding of basic customers needs and customer behaviour, including how to use it to your advantage to secure a sale. You'll also have a whole set of core skills needed to fast track your career, from influencing to problem-solving. Learning Outcomes By the end of the course, learners will be able to: Fully understand the sales process and deal effectively with customers at checkout Demonstrate in-depth knowledge of consumer behaviour and customer needs Understand the Point-of-Sale (PoS) concept and the different types of POS Use body language to their advantage and to deal with difficult customers Take advantage of trends to target customers effectively and in the best possible way Demonstrate excellent active listening, body language and communication skills Identify and address customers' needs, and go the extra mile to satisfy them Turn difficult customers around and handle complaints and bad manners effectively Deal with at-your-desk requests and use proper telephone etiquette Provide electronic customer service and understand internet etiquette rules Key Features Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified safeguarding professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance *** Additional Gifts *** Free Life Coaching Course Course Curriculum Module 1: Who We Are and What We Do In module one, we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding of the point-of-sale concept and the basic requirements for handling the checkout process. It also goes into detail about the personal characteristics required for dealing with this process. Module 3: Importance of Consumer Behaviour In module three, we will gain an insight into consumer behaviour and how to use it to your advantage as a retail worker. It also covers issues related to consumer behaviour such as out of stock products and labelling. Module 4: Taking Trends and Targeting Customers Effectively In module four, we will explore consumer trends and strategies for taking advantage of market trends to increase sales. It includes important guidance on how to target customers effectively. Module 5: The Importance of Communicating with Customers In module five, we will learn about customer communication, exploring advanced techniques and strategies for dealing with unhappy customers, from tone of voice to active listening skills. Module 6: Identifying and Addressing Customer Needs In module six, we will learn how to identify and address customers' basic needs, with expert tips and advice on how to go the extra mile to ensure a satisfactory shopping experience. Module 7: Generating Return Business In module seven, we will gain a wide range of communication skills and be trained on how to address complaints, with advanced strategies for turning upset customers around. Module 8: In-Person Customer Service In module eight, we will develop our understanding of the rules regarding face-to-face customer service. It provides training on how to deal with at-your-desk requests and use body language to your advantage. Module 9: Giving Customer Service over the Phone In module nine, we will explore the rules for telephone etiquette, taking a look at its key advantages and disadvantages. It also includes tips and tricks for handling different customer service scenarios over the phone. Module 10: Providing Electronic Customer Service In module ten, we will learn the principles of internet etiquette, with tips on how to eliminate electronic ping-pong. We'll also learn about the benefits and setbacks of electronic customer service. Module 11: Recovering Difficult Customers In module eleven, we will discover how to de-escalate the situation when dealing with angry customers, and establish some common ground with them. It also includes personal development strategies for dealing with stress and emotions at work. Module 12: Understanding When to Escalate In this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner. Accreditation All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes Theoretical training for: Retail Assistants Sales Advisors Sales Associates Store Managers Requirements Learners do not require any prior qualifications to enrol on this course. Career path Retail Store Manager - £22-40k/year Retail Buyer - £25-50k/year Retail Merchandiser - £20-40k/year Customer Experience Manager - £30-60k/year Customer Service Representative - £18-25k/year Sales Associate - £16-25k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Retail Customer Service - Level 3 Course
Delivered Online On Demand
£12

Management : HR Management

By Training Tale

Begin your career as an Management : HR Management by enrolling in Course Cave's HR Management course. This Management : HR Management course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This Management : HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Course Curriculum *** Management : HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Management : HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Management : HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This HR Management course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Management : HR Management
Delivered Online On Demand11 hours
£12

Foot Dermatology Diploma

By NextGen Learning

According to recent research, the demand for foot health practitioners will rise by 9% by 2025 and by 19% when allied services are taken into account. It means foot health practitioners are in demand. If you want to get into this demanding profession, we introduce you to the Foot Dermatology course, which is filled with everything you need to know about it. Throughout our course, you will learn about the duties of Foot Health Practitioners, the rules they must abide by, the numerous tools and equipment used in podiatry, and how to handle high-risk patients. Additionally, you'll learn about data collection and analysis, foot anatomy and physiology, foot dermatology, illnesses and infections, and numerous foot ailments. This course will also teach you the essentials of pedicure and reflexology. Learning Outcomes: Learn about a foot health practitioner's role, possibilities, and obligations. Understand the advantages of being an FHP Learn about the foot's anatomy, physiology, foot dermatology, and systems. Learn how to collect data, and analyse data and patient history. Know the purpose of every piece of podiatric equipment and device. Learn about different foot conditions and how to cure them. Discover the illnesses and infections that can affect nails and how to treat them. Learn the goals of managing high-risk patients and the other factors involved. Learn about the benefits of reflexology and pedicures. What will Make You Stand Out? On completion of this Foot Dermatology online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Foot Dermatology Module 01: A Comprehensive Introduction to FHP Module 02: Anatomy and Physiology of Foot Module 03: Systems in the Foot Module 04: Foot Dermatology Module 05: Examination and Diagnosis in Clinical Management Module 06: Podiatry Equipment and Instrument Module 07: Foot Disorders Module 08: Treating Foot Disorders Module 09: Diseases of the Nail and Their Treatment Module 10: Management of High-Risk Patients Module 11: Diabetic Foot Module 12: Pedicure Module 13: Reflexology Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Foot Dermatology course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Foot Dermatology course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Foot Dermatology course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Foot Dermatology Diploma
Delivered Online On Demand6 hours
£12

Early Childhood Mental Health

By IOMH - Institute of Mental Health

Overview of Early Childhood Mental Health Join our Early Childhood Mental Health course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Early Childhood Mental Health course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Early Childhood Mental Health course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Early Childhood Mental Health Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Early Childhood Mental Health. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Early Childhood Mental Health course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Early Childhood Mental Health is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Early Childhood Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Early Childhood Mental Health Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Foundations of Early Childhood Mental Health 00:16:00 Module 02: Common Mental Health Disorders in Early Childhood 00:17:00 Module 03: Factors Influencing Early Childhood Mental Health 00:26:00 Module 04: Assessing and Promoting Emotional Development 00:22:00 Module 05: Supporting Positive Parent-Child Relationships 00:14:00 Module 06: Early Intervention and Treatment Approaches 00:18:00 Module 07: Creating Trauma-Informed Early Childhood Settings 00:24:00 Module 08: Ethical and Professional Practices 00:33:00 Module 09: Professional Development and Reflective Practice 00:16:00

Early Childhood Mental Health
Delivered Online On Demand3 hours 6 minutes
£11.99

Customer Happiness Training Course

By Training Express

Customer Happiness course teaches you everything on the Customer Happiness topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Customer Happiness course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Happiness related sector and your key roles within it. The training materials of this Customer Happiness course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Customer Happiness CPD Accredited Customer Happiness Course Instant PDF certificate Fully online, interactive Customer Happinesscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Happiness course to excel! To become successful in your profession, you must have a specific set of Customer Happiness skills to succeed in today's competitive world. In this in-depth Customer Happinesstraining course, you will develop the most in-demand Customer Happiness skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Happiness Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Deepening Customer Relationship Module 03: Handling Customer Complaints Module 04: Identifying and Addressing Customer Needs Module 05: Establishing Your Attitude Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: What's Different about Good Customer Service? Accreditation This Customer Happiness course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Happiness course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Happiness basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Happiness Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Happiness Training Course
Delivered Online On Demand
£12

Customer Service Training

By Training Tale

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Training
Delivered Online On Demand36 minutes
£12