12046 Courses

Going on the quest for a PR firm is not an easy effort, however, we intend to make it easy for you, and designed this How to Hire a PR Firm course to hook you up with a few essential skills and knowledge that will make it easier to understand the form and approaches for PR firm recruitment. By enrolling in this course, you will grasp the strategies for finding the right PR agency that can promote your stories and proclaimed your message through different methods. Understand the process of selecting the PR firm that has direct experience in your particular market, ensuring how to designed and implement a high-level strategy for your business. Who is this course for? How to Hire a PR Firm is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our How to Hire a PR Firm is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Nothing Is Better than Hiring the Right PR Firm How to Hire a PR Firm Promo FREE 00:01:00 How to Hire a PR Firm Overview 00:01:00 Making Sure Your PR Firm Understands Your Business Goals 00:04:00 How to Hire a PR Firm Competition PR 00:04:00 How to Hire a PR Firm Budget 00:03:00 How to Kick the Tires of PR Firms How to Hire a PR Firm Meeting Invites 00:04:00 How to Hire a PR Firm Give Budget Guidance 00:01:00 How to Hire a PR Firm The Meeting 00:07:00 How to Hire a PR Firm More Meeting Notes 00:04:00 How to Hire a PR Firm Proposal Request 00:02:00 Building the Best Long-Term PR Firm Relationship How to Hire a PR Firm References 00:04:00 How to Hire a PR Firm Sign Contract 00:03:00 How to Hire a PR Firm How to Work with PR Firm 00:04:00 Conclusion How to Hire a PR Firm conclusion 00:01:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Build Your Self-Confidence Level 2 course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Build Your Self-Confidence Level 2 course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Build Your Self-Confidence Level 2 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Build Your Self-Confidence Level 2 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Build Your Self-Confidence Level 2 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Build Your Self-Confidence Level 2 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction & First Concepts Introduction 00:05:00 Section 02: Keys to Self-Confidence 3 Pillars of Unshakeable Confidence 00:06:00 Importance of Having Confidence 00:07:00 Secret Language of Confident People 00:05:00 Step to Building Unshakeable Confidence 00:10:00 Section 03: More Confidence Skills & Concepts Sticking Up For Yourself 00:05:00 How to Bounce Back From Failure 00:05:00 Tips & Practices for Unshakeable Confidence 00:07:00 Friends & Self-Confidence 00:04:00 Section 04: Final Thoughts & Tips Final Thoughts & Suggestions 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Career Development and Passion course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Career Development and Passion. Our course starts with the basics of Career Development and Passion and gradually progresses towards advanced topics. Therefore, each lesson of this Career Development and Passion is intuitive and easy to understand. So, stand out in the job market by completing the Career Development and Passion course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Career Development and Passion course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Career 11:01 1: Modiule 01: Career 11:01 Module 02: Self-Improvement 09:39 2: Self-Improvement 09:39 Module 03: Passion 11:05 3: Passion 11:05 Module 04: Chase the Passion 10:55 4: Chase the Passion 10:55 Module 05: Be Good at Your Passion 17:15 5: Be Good at Your Passion 17:15 Module 06: Passion and Money 10:29 6: Passion and Money 10:29 Module 07: Master Your Mindset 14:15 7: Master Your Mindset 14:15 Module 08: Preparation for Success 16:35 8: Preparation for Success 16:35 Module 09: Job Hunting 16:16 9: Job Hunting 16:16 Module 10: Acing Your Interview 14:38 10: Acing Your Interview 14:38 Module 11: Prosper in Career 11:43 11: Prosper in Career 11:43 Order Your CPD Quality Standard Certificate (Optional) 01:00 12: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Career Development and Passion course. Requirements To enrol in this Career Development and Passion course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Career Development and Passion. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Certificate Digital certificate - £7.99

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Compliance Officer Training Level 3 course might help you get there! Expand your expertise with high-quality training - study the Compliance Officer Training Level 3 course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Compliance Officer Training Level 3 online training course. The Compliance Officer Training Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Compliance Officer Training Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Compliance Officer Training Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Compliance Officer Training Level 3 course: Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Assessment Process Once you have completed all the modules in the Compliance Officer Training Level 3 course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Compliance Officer Training Level 3 course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Compliance Officer Training Level 3 course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Are you looking to improve your current abilities or make a career move? Our unique Phlebotomy course might help you get there! Expand your expertise with high-quality training - study the Phlebotomy course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Phlebotomy online training course. The Phlebotomy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Phlebotomy course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Phlebotomy course. This Phlebotomy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Phlebotomy course today and gear up for excellence! Why Prefer This Phlebotomy Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Phlebotomy course: Module 01: Introduction Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Phlebotomy course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Phlebotomy course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diabetes Management course might help you get there! Expand your expertise with high-quality training - study the Diabetes Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Diabetes Management online training course. The Diabetes Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Diabetes Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Diabetes Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Diabetes Management course: Module 01: Introduction to Diabetes Module 02: Diabetes Types Module 03: Person-Centred Support Module 04: Balanced Diet Module 05: Diabetes Management Module 06: Diabetes Prevalence & Controlling CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Diabetes 19:50 1: Introduction to Diabetes 19:50 Module 02: Diabetes Types 17:46 2: Diabetes Types 17:46 Module 03: Person-Centred Support 15:50 3: Person-Centred Support 15:50 Module 04: Balanced Diet 17:43 4: Balanced Diet 17:43 Module 05: Diabetes Management 17:19 5: Diabetes Management 17:19 Module 06: Diabetes Prevalence & Controlling 18:12 6: Diabetes Prevalence & Controlling 18:12 Order Your Certificate 02:00 7: Order Your CPD Certificate 01:00 8: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Diabetes Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Cademy Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. Certificate of completion Digital certificate - £10

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Control and Administration of Medicine course might help you get there! Expand your expertise with high-quality training - study the Control and Administration of Medicine course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Control and Administration of Medicine online training course. The Control and Administration of Medicine course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Control and Administration of Medicine course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Control and Administration of Medicine training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** **Introduction to Medicine : Control and Administration of Medicine** Introduction Injuries, Prevention, and Reporting Accidents Risk Assessments and Legislation Reducing, Controlling Risks and Safe Practices Test Your Knowledge Assessment Process of Control and Administration of Medicine at Workplace Course Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your Control and Administration of Medicine Knowledge with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Control and Administration of Medicine course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

How good you are at solving problems defines your leadership. If you can solve a problem with logical reasoning and critical thinking you will be considered an expert in your industry. Critical Thinking Training will teach you essential methods and strategies to process information to solve difficult problems. In this course, you will develop problem-solving skills, logical thinking skills and rational thinking skills that will make you a true leader in your industry. Enrol in this course today, and boost your career in a leadership role. Key Topics: Components of critical thinking explained What is non-linear thinking? How to change perspective Benefits of critical thinking How to evaluate the information How to solve any problem This Critical Thinking Training Course is the only guide you need for learning the essential topics thoroughly and acquiring the necessary skills for a special discounted price. With only 1 hour of training towards your CPD Accredited Certificate and course materials designed by industry experts, any of your dreams in professional life can be turned into a reality. Our exclusive training follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of training. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. You'll get a Free Student ID card by enrolling in this training course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Critical Thinking Training: Understand the components Know how to utilise non-linear thinking in real life Learn how to evaluate information using these skills Gain comprehend problem-solving abilities Learn how to revise perspective, when necessary Understand how to use logical thinking in real life Experts created the Critical Thinking Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Excellent problem-solving abilities Ability to use logical thinking in real life Critical thinking skills Ability to utilize non-linear thinking in real life Ability to evaluate information using skills Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum: **** Here is the curriculum breakdown of the course: Critical Thinking Training Course Module 01: Components Applying Reason Open Mindedness Analysis Logic Module 02: Non-Linear Thinking Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Module 03: Logical Thinking Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Module 04: Critical Thinkers (I) Active Listening Be Curious Be Disciplined Be Humble Module 05: Critical Thinking (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Module 06: Evaluate the Information Making Assumptions Watch out for the Bias Ask Clarifying Questions SWOT Analysis Module 07: Benefits Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Module 08: Changing Your Perspective Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Module 09: Problem Solving Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Module 10: Putting It All Together Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Critical Thinking Training Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Critical Thinking Training program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Critical Thinking Training Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique AWS Essentials course might help you get there! Expand your expertise with high-quality training - study the AWS Essentials course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. The AWS Essentials course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the AWS Essentials course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This AWS Essentials training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the AWS Essentials course: Section 01: AWS Foundations and Services Introduction10 So You Wanna Be An AWS Rock Star? What's In A Name?1 Ready, Set, Go Exploring the Management Console Creating an S3 Bucket Creating an EC2 Instance AWS Databases Other Cool Services Section 02: AWS Security and Costs IAMWhat? AWS Costs AWS Documentation AWS Certification Path Assessment Process Once you have completed all the modules in the AWS Essentials course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this AWS Essentials course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00