12383 Courses

Sick of watching small inefficiencies turn into big headaches? This mini bundle introduces you to Lean Six Sigma, project planning, structured problem-solving, and leadership principles—all designed to help you take control of your day before your to-do list takes control of you. Ideal for team members aiming to bring order to chaos, these courses help shape the kind of professional who can steer a project with both eyes open, spot a bottleneck before it clogs up the month, and keep the team from mutiny in the process. 🟪 Learning Outcomes: Apply Lean Six Sigma concepts to optimise working processes. Use lean manufacturing methods to identify unnecessary waste. Manage projects with improved structure and goal alignment. Solve workplace issues using proven step-by-step frameworks. Support efficient team communication and task delegation. Strengthen leadership awareness for smoother daily operations. 🟪 Who Is This Course For: Staff managing tasks or projects across multiple departments. New team leaders handling responsibility for group outcomes. Process coordinators in fast-paced or structured industries. Junior managers wanting better project control strategies. Professionals tasked with workflow improvements or audits. Operations staff with growing reporting or review duties. Anyone expected to ‘fix it’ without clear training. Support staff backing up leadership and admin teams. 🟪 Career Path (UK Average Salaries): Project Support Officer – £30,000/year Lean Improvement Coordinator – £32,000/year Junior Operations Manager – £34,000/year Team Leader – £31,000/year Quality Improvement Assistant – £28,000/year Business Process Analyst – £35,000/year

This business-focused bundle brings together the sharp tools of Lean Six Sigma, the methodical mindset of project management, and the underrated magic of self-organisation. If you're fed up with messy workflows and vague timelines, you're in the right place. With topics ranging from reducing waste to keeping team efforts aligned, it’s designed for professionals who want to keep projects tidy and their emails shorter. A little less chaos, a little more order—and fewer surprise deadlines at 4:59pm on a Friday. 🟪 Learning Outcomes: Apply Lean Six Sigma methods to improve internal processes. Use lean manufacturing techniques to minimise unnecessary tasks. Organise tasks and timelines with greater clarity and focus. Manage projects using simple, effective planning techniques. Support consistent team efforts with clear communication habits. Strengthen leadership mindset for improved daily operations. 🟪 Who Is This Course For: Professionals managing business improvement or office processes. Supervisors supporting teams across varied projects and roles. Operations staff tasked with reducing delays or errors. Admins looking to sharpen organisation and prioritisation skills. Team leaders juggling meetings, tasks, and shifting priorities. Managers wanting clear methods for smoother workflows. Office coordinators handling performance and task schedules. Anyone expected to fix things without breaking the schedule. 🟪 Career Path (UK Average Salaries): Operations Coordinator – £29,000/year Project Administrator – £30,000/year Business Improvement Assistant – £31,000/year Junior Team Leader – £32,000/year Lean Process Analyst – £34,000/year Workflow Supervisor – £33,000/year

Being a prison officer is less about shouting and more about structure. This mini bundle sets the stage for those preparing to step into the correctional field, covering communication, security management, leadership basics, and a crash course in criminal psychology—without needing a detective hat. You’ll explore problem solving, team dynamics, and behavioural insight, all aligned to the foundational demands of modern custodial roles. Whether you’re planning ahead or already on the path, this bundle covers the must-know areas without the fluff (or the drama). 🟪 Learning Outcomes: Understand principles of secure facility and inmate management. Communicate effectively under pressure and in structured settings. Apply problem-solving steps in varied custodial scenarios. Recognise behavioural patterns through basic criminal psychology. Support team operations and conflict prevention approaches. Strengthen responsibility and professional conduct under authority. 🟪 Who Is This Course For: New applicants preparing for prison officer career entry. Jobseekers targeting HMP entry-level operational roles. Staff seeking structured knowledge before applying to POELT. Those interested in structured behavioural and conflict work. Applicants preparing for physical and mental readiness training. Support workers shifting toward custodial environments. Security staff exploring prison-based employment opportunities. Individuals interested in criminal behaviour and custodial work. 🟪 Career Path (UK Average Salaries): Prison Officer – £30,000/year Custody Support Officer – £27,000/year Detention Facility Coordinator – £29,000/year Behavioural Support Worker – £26,000/year Security Officer (Custodial Setting) – £28,000/year Team Lead (Custodial Operations) – £32,000/year

For those with their sights on more than shelf stacking, the Retail Management Diploma Mini Bundle offers essential training in Retail Management, Telephone Etiquette, Negotiation Skills, Six Sigma, and Supply Chain Management—all from a screen, not a stockroom. From the moment you pick up the phone to the point a product hits the shelf, this bundle walks you through how smarter management gets better results. Ideal for those interested in leading retail teams, refining processes, and speaking with confidence—without needing a barcode scanner to make a point. Learning Outcomes: Learn structured Retail Management for efficient store operations. Apply professional Telephone Etiquette for customer communication. Use Negotiation Skills to improve supplier or staff discussions. Understand Six Sigma methods for reducing waste and errors. Gain insight into effective Supply Chain Management practices. Build leadership confidence with focused retail-based knowledge. Who is this Course For: Managers wanting to fine-tune Retail Management processes. Professionals learning to lead with solid Negotiation Skills. Retail staff needing clearer Telephone Etiquette guidance. Anyone managing inventory or Supply Chain Management. Learners curious about using Six Sigma in retail settings. Aspiring leaders seeking retail-specific online training. Supervisors building broader store process knowledge. Staff working across multiple retail departments or roles. Career Path: Retail Manager – £30,000 average UK salary Inventory Analyst – £32,500 average UK salary Supply Chain Coordinator – £31,000 average UK salary Retail Operations Manager – £35,000 average UK salary Six Sigma Analyst – £36,000 average UK salary Assistant Store Manager – £28,000 average UK salary

This Nursing Assistant Training Mini Bundle combines key topics essential to supporting healthcare teams, including nursing theory, phlebotomy basics, childcare, and midwifery essentials. It offers a thorough introduction for those aiming to assist with patient care across various settings. Ideal for learners wanting a recognised online certificate, the bundle equips you with knowledge that supports roles in hospitals, clinics, and community care. It focuses on clinical knowledge, patient support, and child and maternity care fundamentals—all delivered clearly, with no jargon or fuss. Learning Outcomes: Understand nursing assistant duties and healthcare environments. Learn basic phlebotomy concepts and blood collection processes. Recognise childcare needs within medical and social settings. Explore fundamentals of midwifery and maternity care support. Develop patient communication and health support techniques. Gain insight into care ethics and confidentiality principles. Who Is This Course For: New nursing assistants seeking recognised online certification. Healthcare support workers expanding clinical knowledge base. Students preparing for roles in patient care environments. Childcare professionals working alongside health services. Midwifery support staff needing core knowledge updates. Volunteers assisting in maternity and community health settings. Individuals aiming for nursing assistant roles in hospitals. Anyone interested in combining nursing with childcare knowledge. Career Path: Nursing Assistant – £22,500 per year Phlebotomy Technician Assistant – £23,000 per year Midwifery Support Worker – £24,000 per year Childcare Support Worker – £19,500 per year Health Care Support Worker – £21,000 per year Patient Care Coordinator – £22,000 per year

Administering medication safely requires sound knowledge of the drugs, the body, and health practices. This mini bundle brings together pharmacy technician principles, biology, chemistry, public health basics, and phlebotomy to support those involved in medicine administration. Whether you are assisting nurses or working independently in care settings, understanding medication effects and health protocols is key. This course equips you with the science behind drugs and how public health principles relate to medication safety. Plus, phlebotomy introduces blood sampling basics, completing a rounded picture relevant to many healthcare roles. The bundle is entirely online, clear, and designed for practical understanding without unnecessary complexity. Learning Outcomes: Understand pharmacy technician knowledge in medication administration. Learn biological and chemical principles affecting medications. Explore public health concepts relating to medicine safety. Gain an introduction to phlebotomy and blood sampling. Recognise safe medication handling and storage procedures. Apply communication skills within medication administration settings. Who Is This Course For: Healthcare assistants involved in medicine administration. Nurses requiring foundational medication knowledge. Care home workers supporting medication delivery. Medical receptionists handling medication-related queries. Phlebotomy assistants learning associated medication facts. Health support workers needing biological and chemical insight. Clinical support staff working in community health. Students preparing for medication administration roles. Career Path (UK Average Salaries): Healthcare Assistant – £23,500 per year Phlebotomist – £25,000 per year Care Home Nurse – £30,000 per year Pharmacy Technician – £29,000 per year Medical Secretary – £24,000 per year Clinical Support Worker – £26,000 per year

The Business Network Management Mini Bundle combines five essential areas of business operations into one tidy package. With courses in business management, operations, project management, problem solving, and employment law, it’s a no-nonsense online option for those involved in organising people, processes, and projects. The content cuts through the clutter and gets right to the point. It’s suitable for learners seeking to improve their understanding of business structure, workflow systems, legal requirements, and how to handle bumps in the road — all while staying in line with good organisational practice. Learning Outcomes: Understand the building blocks of structured business management. Explore operations management and workflow process planning. Review project management stages and role responsibilities. Study the essentials of UK employment law in the workplace. Develop problem-solving approaches for team and project settings. Learn how to align business tasks with operational goals. Who Is This Course For: Business staff looking to grow into operational roles. New managers seeking structured knowledge and terminology. Team leads handling project tasks and people organisation. Admin staff working across teams or internal operations. Entrepreneurs learning how to organise business functions. HR staff needing awareness of employment law basics. Supervisors aiming to sharpen workplace communication. Those preparing for management or planning responsibilities. Career Path: Business Manager – £35,000 to £60,000 Operations Coordinator – £28,000 to £40,000 Project Administrator – £26,000 to £38,000 HR Officer (Employment Law) – £28,000 to £42,000 Business Analyst – £35,000 to £55,000 Team Supervisor – £25,000 to £37,000

This Mini Bundle blends the elegance of hair removal services with the essentials of skincare, beauty, and even stress management—because nothing raises eyebrows like a poor waxing approach. It's a smart mix of theory around service delivery, customer understanding, and what makes waxing feel a little less like medieval torture. From beauty principles to KYC and make-up foundations, this course is ideal for those interested in the supportive aspects of waxing and grooming work. It helps build professional perspective with topics that smooth out communication and elevate customer comfort—because smooth is more than skin deep. Learning Outcomes: Understand the theory of waxing and beauty-related treatments. Learn skincare approaches for supporting waxing procedures. Recognise stress awareness in client-facing grooming roles. Explore beauty knowledge in waxing-based service environments. Understand KYC principles when handling waxing clients. Learn basic make-up context within grooming businesses. Who Is This Course For: Aspiring waxing professionals needing broader grooming context. Students interested in beauty and client interaction roles. Salon staff exploring service theory and stress handling. Skincare professionals wanting waxing knowledge integration. Freelancers offering hair removal advice and consultation. Customer service staff in beauty and grooming settings. Waxing specialists wanting structured beauty service awareness. Beginners looking into hair removal support topics. Career Path: Waxing & Beauty Specialist – £21,500/year Hair Removal Advisor – £22,000/year Skincare & Waxing Consultant – £23,000/year Beauty Service Advisor – £21,500/year Salon Client Coordinator – £22,500/year Stress Awareness Facilitator (Beauty Sector) – £24,000/year

Managing people isn’t about being the loudest in the room—it’s about understanding how systems, communication, law, and leadership all work together without the need for panic buttons. This bundle combines essential areas like line management, HR, employment law, supply chain awareness, and disaster management—because sometimes managing people means managing everything else too. Whether you’re guiding teams through the day-to-day or navigating tougher situations, this set of courses keeps it clear and practical (in the good way, not the buzzword way). A solid choice for those who prefer their leadership with less jargon and more results. Learning Outcomes: Understand core responsibilities in line management roles. Learn key aspects of UK employment law basics. Handle disaster-related planning and workplace strategies. Explore essential HR management and team structure principles. Develop knowledge in supply chain operations and logistics. Improve confidence in people-focused leadership decision making. Who is this Course For: New or developing line managers across any industry. Professionals working in people-focused business environments. Team leaders wanting stronger HR and legal awareness. Operations staff needing broader management understanding. Managers preparing for difficult workplace scenarios. Supervisors overseeing supply and staffing coordination. Individuals moving into management for the first time. Anyone managing staff with growing responsibility. Career Path: Line Manager – Average Salary: £37,000 Human Resources Officer – Average Salary: £32,000 Disaster Recovery Coordinator – Average Salary: £38,000 Operations Supervisor – Average Salary: £34,000 Supply Chain Analyst – Average Salary: £40,000 Employment Law Advisor – Average Salary: £44,000

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Cisco Meeting Server Overview Cisco Meeting Server Deployment Cisco Meeting Server User Licensing Cisco Meeting Server Configuration Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM) Cisco Meeting Server Integration VCS/Expressway Cisco Meeting Server Integration with TMS Cisco Meeting Server Configuration with Lync/Skype for Business Cisco Meeting Server Recording and Streaming Cisco Meeting Manager (CMM) Deployment Cisco Meeting Server WebRTC using Expressway Proxy Cisco Meeting Server Customization Cisco Meeting Server Troubleshooting In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS. Cisco Meeting Server Overview What is Cisco Meeting Server Cisco Meeting Server Benefits Cisco Meeting Server vs Telepresence Server vs MCU Cisco Meeting Server Functions? Cisco Meeting Server Components Cisco Meeting Server Call Bridge Cisco Meeting Server Web Bridge Cisco Meeting Server Turn Server Cisco Meeting Server XMPP Server Cisco Meeting Server Database Cisco Meeting Server Scalability On-premises and Cloud Conferencing API Integration Cisco Meeting Server Deployment MMP CLI Cisco Meeting Server Prerequisites Cisco Meeting Server 2000 Deployments Installing the server Configuring the Fabric Interconnect modules Configuring the Cisco Meeting Server 2000 through the MMP Checking the installed software Configuring the Web Admin Interface Applying a License File Cisco Meeting Server 1000/VM Deployments Installing CMM via VMware Configuring VMware Network Management Configuring the VMware Instance using vSphere client Retrieving and activating VMware Licenses Accessing the Cisco Meeting Server 1000 Console Installing CMM via Hyper-V Single combined server deployment Single Split Server Deployment Deploying a Core Server Deploying an Edge Server Certificate Guidelines for Single Split Server Deployment Scalable and Resilient Server Deployments Cisco Meeting Server User Licensing Obtaining and Entering a License File Cisco Meeting Server Licenses Cisco User Licenses Personal Multiparty Plus Licensing Shared Multiparty Plus Licensing Cisco Meeting Server Capacity Units XMPP Licensing for Cisco Meeting Apps Cisco Meeting Server Capacity Units Cisco Meeting Server Configuration Transferring the License File to the Cisco Meeting Sever Creating a Cisco Meeting Server Administrator Account Setting up the Network Interface for IPv4 Adding additional Network Interfaces Configuring the Web Admin Interface Creating the certificate for the Web Admin Interface Configuring the Web Admin Interface for HTTS Access Configuring the Web Bridge Configuring the TURN server Configuring the Databases Deploying Web Bridges Deploying multiple Web Bridges Setting up the Web Bridges? certificates Setting up the Web Bridges via the API Web Bridge call flow Cisco Meeting App and WebRTC Client Enabling HTTP redirect and the Web Bridge Deploying the TURN Servers Dial plan configuration ? Overview Dial plan rules for incoming calls and outbound calls Outbound Dial Plan Rules Inbound Dial Plan Rules Forwarding Dial Plan Rules Dial plan configuration?SIP endpoints Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM) CUCM and CMS Integration Setting up Escalated ad hoc calls Configuring the Meeting Server Setup Incoming Dial Plan Setup Administrator Account with API Permission Adding the Cisco Meeting Server as a Conference Bridge Creating a Media Resource Group Creating a Media Resource List Adding the Media Resource Group to a Device Pool or Device Setting up Scheduled and Rendezvous Calls Configure Outbound Dial Plan Dial Plan Configuring Cisco Unified Communications Server Configure Route Groups Configure Route Lists Configure Route Pattern Support for Active Control Participant List Indicators Selecting Layout Limitations Overview of ActiveControl and the iX protocol CUCM 8.x and earlier Third-party networks VCS-centric deployments Load Balancing Calls Configuring Call Bridges for Load Balancing Incoming Calls Creating Call Bridge Groups Enabling Load Balancing Fine Tuning Load Balancing Enable Load Balancing of Outbound SIP Calls Setup Outbound Dial Plan Rule for Load Balancing SIP Calls Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls Cisco Meeting Server Integration VCS/Expressway Gateway Configuration Call Testing Inbound call from an endpoint registered to a VCS/Expressway Outbound call to an endpoint registered to a VCS/Expressway Calling non Cisco Meeting App users from H.323 endpoint Troubleshooting Cisco Meeting Server Integration with TMS TMS Integration Cisco Meeting Server Configuration with Lync/Skype for Business Configuring Cisco Meeting Server with SKYPE Dial plan configuration ? integrating Lync/Skype for Business Lync clients dialing into a call on clustered Meeting Servers Integrating SIP endpoints and Lync clients Adding calls between Lync clients and SIP video endpoints Lync Front End server configuration VCS configuration Meeting Server configuration Integrating Cisco Meeting App with SIP and Lync clients Integrating Lync using Lync Edge service Controlling the bandwidth for sharing content on Microsoft Lync and Skype for Business calls Direct Lync federation Calling into scheduled Lync meetings directly and via IVR Office 365 Dual Homed Experience with OBTP Scheduling Cisco Meeting Server Recording and Streaming Recording Meetings Recorder licensing Recording with Vbrick Prerequisites for the Meeting Server Configuring the Meeting Server to work with Vbrick Steps to configuring the Streamer Deploying streaming Streamer licensing Recording meetings Cisco Meeting Manager (CMM) Deployment Deploy Cisco Meeting Manager Cisco Meeting Manager Meetings Navigation List Meetings Edit Meetings Layout Recording Streaming Participants Find meetings Find participants Change layout for all participants in a meeting Start and stop recording Start and stop streaming Add participants Change layout for an individual participant Turn audio or video on or off View participant details Call statistics Cisco Meeting Server WebRTC using Expressway Proxy Configure Cisco Meeting Server for WebRTC Proxy Configure Cisco Expressway C Configure Turn on Cisco Expressway E Cisco Meeting Server Customization WebRTC App Customization Call Customization IVR Message Customization SIP/LYNC Call Message Customization Invitation Customization Cisco Meeting Server Troubleshooting Troubleshooting Cisco Meeting Server Connectivity Troubleshooting Web Bridge connectivity Troubleshooting Call Server issues Troubleshooting Conferencing issues