12379 Courses

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Management Complete Course (Operation, HR, Admin, Security, Retail) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Management Complete Course (Operation, HR, Admin, Security, Retail) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Management Complete Course (Operation, HR, Admin, Security, Retail)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management Complete Course (Operation, HR, Admin, Security, Retail) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management Complete Course (Operation, HR, Admin, Security, Retail) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management Complete Course (Operation, HR, Admin, Security, Retail) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management Complete Course (Operation, HR, Admin, Security, Retail) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management Complete Course (Operation, HR, Admin, Security, Retail) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Management Complete Course (Operation, HR, Admin, Security, Retail) Operations Management Introduction to Operations Management 00:23:00 Project Management 00:22:00 Business Development and Succession Planning 00:27:00 Process Management 00:26:00 Supply Chain Management 00:23:00 Planning & Forecasting Operations 00:23:00 Procurement & Purchasing Management 00:23:00 Manufacturing & Delivery Operations 00:19:00 Quality Management 00:23:00 Managing Risk and Recovery 00:29:00 Performance Management 00:21:00 Talent Management 00:20:00 Communication Skills 00:26:00 Negotiation Techniques 00:19:00 Conflict Management 00:17:00 Stress Management 00:19:00 Time Management 00:40:00 Business Environment 00:19:00 Business Writing Skills 00:39:00 HR Management Course Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Organisational Skills 00:27:00 Module 10: Customer Service 00:18:00 Module 11: Effective Planning and Scheduling 00:48:00 Module 12: Invoicing/Petty Cash 00:29:00 Security Management Diploma Module 01: Introduction to Security Management 00:30:00 Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis and Risk Reduction 00:23:00 Module 04: Physical and Information Security Protection 00:32:00 Module 05: Business Resilience and Crisis Management 00:17:00 Module 06: Cyber Security and Fraud Prevention 00:25:00 Module 07: Security Investigations and Threat Awareness 00:24:00 Module 08: Laws and Regulations 00:25:00 Retail Management Introduction to Retail Management 00:22:00 Retail Strategy 00:13:00 Retail Buying and Merchandising 00:17:00 Retail Pricing 00:32:00 Supply Chain Management in Retailing 00:12:00 The Sales Process and Dealing with Customers at the Checkout 00:10:00 Importance of Consumer Behaviour 00:12:00 Taking Trends and Targeting Customers Effectively 00:11:00 The Importance of Communicating with Customers 00:18:00 Choosing a Retail Location 00:14:00 Retail Psychology 00:13:00 Negotiate the Right Deal with Suppliers 00:12:00 Develop Store Security Procedures 00:16:00 Management Skills for Leading Your Team 00:17:00 Selling in Multiple Channels1 00:21:00 Retail Brand Management 00:16:00 Health & Safety for Retail Stores 00:21:00 Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00 Final Exam Final Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00

Embark on a journey into virtual interviewing with our dynamic course, the 'Award in Virtual Interviewing for HR'. In today's rapidly evolving job market, mastering the art of virtual interviews is paramount. But what exactly is a virtual interview? It's more than just a meeting conducted online; it's a nuanced process where your digital presence speaks volumes. This course is your gateway to understanding the nuances, tips, and tricks of virtual interviewing, ensuring you stand out amidst the digital crowd. Throughout our meticulously crafted curriculum, you'll delve into various modules to hone your virtual interviewing skills. From learning how to behave professionally on video to mastering the art of handling video fears and nerves, each module equips you with invaluable insights. Discover the signs indicating you're acing your virtual interview, along with bonus tips to enhance your performance. By the end of this journey, you'll understand the meaning of virtual interviews and exude confidence in navigating them effortlessly. Learning Outcomes: Gain a comprehensive understanding of virtual interviewing and its significance in today's HR landscape. Develop professional conduct on video, projecting confidence and competence to potential employers. Learn effective strategies for managing nerves and fears associated with virtual interviews, ensuring a polished performance. Acquire insights into the recruiter's perspective, enabling you to tailor your approach to meet their expectations. Master the technical aspects of virtual interviewing, including setup, equipment, and introduction videos, to leave a lasting impression. Why buy this Award in Virtual Interviewing for HR? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Award in Virtual Interviewing for HR there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Award in Virtual Interviewing for HR course for? HR professionals seeking to adapt to the virtual interviewing landscape. Job seekers aiming to enhance their virtual interview skills. Students preparing to enter the workforce in the digital age. Professionals looking to stay relevant and competitive in the job market. Individuals interested in understanding the dynamics of virtual communication in HR contexts. Prerequisites This Award in Virtual Interviewing for HR does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Award in Virtual Interviewing for HR was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Coordinator: £25,000 - £30,000 per annum Recruitment Consultant: £28,000 - £35,000 per annum HR Manager: £35,000 - £45,000 per annum Talent Acquisition Specialist: £30,000 - £40,000 per annum Training and Development Officer: £25,000 - £35,000 per annum HR Director: £50,000 - £80,000 per annum Course Curriculum Module 01: Introduction Jenn Flaa Bio 00:01:00 Welcome Seeker 00:01:00 Before We Begin 00:01:00 Bad RECRUITER Example Before for Recruiter 00:02:00 Module 02: Behave Professionally on Video Your Own Goal Seeker 00:01:00 Where Do I Look 00:02:00 How to Convey Confidence 00:02:00 How to Convey Power 00:02:00 First Impression Recruiter 00:01:00 What to Wear - Ladies 00:02:00 What to Wear - Men 00:01:00 Should I Wear Makeup? 00:02:00 Do Men Wear Makeup? 00:02:00 Your Hair on Video 00:01:00 What's Behind You 00:01:00 Good Background 00:01:00 How to Sit Confidently on Video 00:00:00 What To Do With Hands 00:01:00 Glare in Your Glasses 00:01:00 Practice Tips Recruiter 00:02:00 Before Interview Recruiter Explained 00:01:00 Lab 2 Recruiter 00:01:00 Module 03: During the Interview Why Video Interviews Are Popular 00:01:00 When to Schedule the Interview 00:01:00 What to Expect 00:02:00 Distractions 00:02:00 Pulling Focus Away from You 00:01:00 How in Person & Video Interviews Differ 00:03:00 How to Start & End Your Video Interview 00:01:00 Ending the Interview 00:01:00 Managing Time 00:01:00 #1 Pitfall 00:03:00 Module 04: Handling Video Fear and Nerves Fear of Being Seen & Revealing Yourself 00:01:00 Un-Nerving Yourself 00:02:00 Grounding Meditation 00:09:00 Module 05: Things of Recruiter #1 Things You Must Do 00:03:00 How to Critique A Candidate on Video 00:05:00 Visual Bias 00:04:00 How to Deal With Bad Video and Distraction 00:03:00 Manipulating with Video 00:01:00 Lab 5 Visual Bias 00:03:00 Module 06: Your Setup and Equipment Do I Need to Buy Equipment for This Interview? 00:01:00 Equipment Experiment - Easy, Affordable Setup 00:06:00 Upgraded Camera & Mic 00:04:00 What's On My Desk During Video Interviews? 00:01:00 Jenn's Office Setup with Ambient Light for Video Interviews 00:01:00 Jenn's Office Setup with Full Lighting and White Backdrop 00:01:00 Module 07: Your Introduction Video Should I Use a Script? 00:02:00 #1 Way to Bore Your Viewer 00:01:00 Video Check List Animated 00:01:00 Module 08: Bonus Tips Before The Video Interview 00:01:00 What If You Have an Accent? 00:01:00 What What Recruiter 00:01:00 4 Tips 00:02:00 4 Things to Avoid 00:01:00 Preparing for Your Video Interview 00:01:00 Your Eyes Communicate Too 00:04:00 Water 00:01:00 What if I Have a BAD Interviewer? 00:01:00 Video Foul 00:02:00 After' Example 00:02:00 Module 09: Wrap Up Jenn's Last Thoughts 00:01:00 Last Labs 00:03:00 The 10% To Remember 00:01:00 Assignment Assignment - Award in Virtual Interviewing for HR 00:00:00

Do you want to become a skilled writer across many styles? This Expert Writing Online Training course gives you the tools and tips to write clearly, confidently and with purpose. Whether you're writing for work, your blog, or general communication, this course will guide you through the essentials and help sharpen your skills. Course Curriculum General Writing Business Writing Blog WritingContent Writing Letter Writing (Learn more about this online course)

Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | MCQ Based Exam & Tutor Support | Interactive Video Training  The popular Counselling and Psychology Course will guide you through psychology’s core concepts, critical viewpoints, and applications. In addition, it offers comprehensive details on child cognitive development, how to handle abnormal behaviour, psychology research methodologies, and psychological approaches. You will have a variety of skills necessary to work in the health and social care sector, such as in hospitals, health centres, and child mental health services, by completing the Counselling and Psychology Course. Please note that this course does not entitle you to join the HCPC register or be acknowledged as a psychologist. However, through this course, you will come across all the basic guidelines of psychology to boost and shine your knowledge in this particular field of Psychology, which will add to your CPD points. What Will You Learn? Demonstrate knowledge of the major perspectives in psychology Recognize the major theories used in contemporary psychology Apply social psychological theories, principles and research findings to gain a better understanding of social issues Understand the cognitive development of children Recognize prevalent mental illnesses in both children and adults. Treatment for abnormal behaviour and knowledge of abnormal behaviour's diagnosis Apply data analysis in psychology and expert research techniques. What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is an essential learning exercise for anybody considering a career in counselling, and the welfare or healthcare sectors, where communication and empathy are valued commodities. No formal lesson is required before enrolling on the course. Career Path Training offered by Counselling and Psychology could potentially benefit a range of roles, but would particularly enhance careers in: SEN Teacher Counselling Psychologist Life Coach Social Care Worker Psychotherapist Clinical Psychologist Child Psychologist School Counsellor Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Counselling and Psychology, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Perspectives in Psychology Social Psychology Cognitive Psychology and Its Applications Child Development The Psychology of Atypical (Abnormal) Behaviour Research Methods

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Cisco Meeting Server Overview Cisco Meeting Server Deployment Cisco Meeting Server User Licensing Cisco Meeting Server Configuration Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM) Cisco Meeting Server Integration VCS/Expressway Cisco Meeting Server Integration with TMS Cisco Meeting Server Configuration with Lync/Skype for Business Cisco Meeting Server Recording and Streaming Cisco Meeting Manager (CMM) Deployment Cisco Meeting Server WebRTC using Expressway Proxy Cisco Meeting Server Customization Cisco Meeting Server Troubleshooting In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS. Cisco Meeting Server Overview What is Cisco Meeting Server Cisco Meeting Server Benefits Cisco Meeting Server vs Telepresence Server vs MCU Cisco Meeting Server Functions? Cisco Meeting Server Components Cisco Meeting Server Call Bridge Cisco Meeting Server Web Bridge Cisco Meeting Server Turn Server Cisco Meeting Server XMPP Server Cisco Meeting Server Database Cisco Meeting Server Scalability On-premises and Cloud Conferencing API Integration Cisco Meeting Server Deployment MMP CLI Cisco Meeting Server Prerequisites Cisco Meeting Server 2000 Deployments Installing the server Configuring the Fabric Interconnect modules Configuring the Cisco Meeting Server 2000 through the MMP Checking the installed software Configuring the Web Admin Interface Applying a License File Cisco Meeting Server 1000/VM Deployments Installing CMM via VMware Configuring VMware Network Management Configuring the VMware Instance using vSphere client Retrieving and activating VMware Licenses Accessing the Cisco Meeting Server 1000 Console Installing CMM via Hyper-V Single combined server deployment Single Split Server Deployment Deploying a Core Server Deploying an Edge Server Certificate Guidelines for Single Split Server Deployment Scalable and Resilient Server Deployments Cisco Meeting Server User Licensing Obtaining and Entering a License File Cisco Meeting Server Licenses Cisco User Licenses Personal Multiparty Plus Licensing Shared Multiparty Plus Licensing Cisco Meeting Server Capacity Units XMPP Licensing for Cisco Meeting Apps Cisco Meeting Server Capacity Units Cisco Meeting Server Configuration Transferring the License File to the Cisco Meeting Sever Creating a Cisco Meeting Server Administrator Account Setting up the Network Interface for IPv4 Adding additional Network Interfaces Configuring the Web Admin Interface Creating the certificate for the Web Admin Interface Configuring the Web Admin Interface for HTTS Access Configuring the Web Bridge Configuring the TURN server Configuring the Databases Deploying Web Bridges Deploying multiple Web Bridges Setting up the Web Bridges? certificates Setting up the Web Bridges via the API Web Bridge call flow Cisco Meeting App and WebRTC Client Enabling HTTP redirect and the Web Bridge Deploying the TURN Servers Dial plan configuration ? Overview Dial plan rules for incoming calls and outbound calls Outbound Dial Plan Rules Inbound Dial Plan Rules Forwarding Dial Plan Rules Dial plan configuration?SIP endpoints Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM) CUCM and CMS Integration Setting up Escalated ad hoc calls Configuring the Meeting Server Setup Incoming Dial Plan Setup Administrator Account with API Permission Adding the Cisco Meeting Server as a Conference Bridge Creating a Media Resource Group Creating a Media Resource List Adding the Media Resource Group to a Device Pool or Device Setting up Scheduled and Rendezvous Calls Configure Outbound Dial Plan Dial Plan Configuring Cisco Unified Communications Server Configure Route Groups Configure Route Lists Configure Route Pattern Support for Active Control Participant List Indicators Selecting Layout Limitations Overview of ActiveControl and the iX protocol CUCM 8.x and earlier Third-party networks VCS-centric deployments Load Balancing Calls Configuring Call Bridges for Load Balancing Incoming Calls Creating Call Bridge Groups Enabling Load Balancing Fine Tuning Load Balancing Enable Load Balancing of Outbound SIP Calls Setup Outbound Dial Plan Rule for Load Balancing SIP Calls Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls Cisco Meeting Server Integration VCS/Expressway Gateway Configuration Call Testing Inbound call from an endpoint registered to a VCS/Expressway Outbound call to an endpoint registered to a VCS/Expressway Calling non Cisco Meeting App users from H.323 endpoint Troubleshooting Cisco Meeting Server Integration with TMS TMS Integration Cisco Meeting Server Configuration with Lync/Skype for Business Configuring Cisco Meeting Server with SKYPE Dial plan configuration ? integrating Lync/Skype for Business Lync clients dialing into a call on clustered Meeting Servers Integrating SIP endpoints and Lync clients Adding calls between Lync clients and SIP video endpoints Lync Front End server configuration VCS configuration Meeting Server configuration Integrating Cisco Meeting App with SIP and Lync clients Integrating Lync using Lync Edge service Controlling the bandwidth for sharing content on Microsoft Lync and Skype for Business calls Direct Lync federation Calling into scheduled Lync meetings directly and via IVR Office 365 Dual Homed Experience with OBTP Scheduling Cisco Meeting Server Recording and Streaming Recording Meetings Recorder licensing Recording with Vbrick Prerequisites for the Meeting Server Configuring the Meeting Server to work with Vbrick Steps to configuring the Streamer Deploying streaming Streamer licensing Recording meetings Cisco Meeting Manager (CMM) Deployment Deploy Cisco Meeting Manager Cisco Meeting Manager Meetings Navigation List Meetings Edit Meetings Layout Recording Streaming Participants Find meetings Find participants Change layout for all participants in a meeting Start and stop recording Start and stop streaming Add participants Change layout for an individual participant Turn audio or video on or off View participant details Call statistics Cisco Meeting Server WebRTC using Expressway Proxy Configure Cisco Meeting Server for WebRTC Proxy Configure Cisco Expressway C Configure Turn on Cisco Expressway E Cisco Meeting Server Customization WebRTC App Customization Call Customization IVR Message Customization SIP/LYNC Call Message Customization Invitation Customization Cisco Meeting Server Troubleshooting Troubleshooting Cisco Meeting Server Connectivity Troubleshooting Web Bridge connectivity Troubleshooting Call Server issues Troubleshooting Conferencing issues

Create a Responsive HTML Email Template Course Overview The "Create a Responsive HTML Email Template" course is designed to equip learners with the essential skills needed to build professional, responsive email templates. Covering the basics of HTML and CSS, this course enables learners to create visually appealing and functional email layouts that adapt seamlessly across various devices and screen sizes. Learners will gain an understanding of email best practices, from structure to styling, ensuring their emails are both engaging and accessible. This course provides invaluable knowledge for those looking to enhance their skills in digital marketing, web development, and email communication, making it an essential addition to any professional's toolkit. Course Description This course dives into the fundamentals of creating a responsive HTML email template, starting with setting up the files and designing the graphics. Learners will explore key topics, including HTML structure, CSS styling, and how to integrate interactive elements like buttons. The course also covers essential techniques for ensuring compatibility across email platforms and testing templates for errors. Participants will leave with the confidence to build fully responsive emails that look great on all devices and meet industry standards. This course offers a well-rounded approach, blending both design and technical knowledge, with a focus on making emails user-friendly and visually appealing. By the end, learners will be equipped to create high-quality email templates for personal or professional use. Create a Responsive HTML Email Template Curriculum Module 01: Introduction And Set-Up Files Module 02: Creating The Graphics Module 03: Creating The HTML Email Module 04: Creating Buttons With HTML And CSS Module 05: Adding CSS To The Email Module 06: Pushing The Envelope Module 07: Validating And Testing Module 08: Where To Go From Here (See full curriculum) Who is this course for? Individuals seeking to improve their email marketing skills. Professionals aiming to expand their web development expertise. Beginners with an interest in creating engaging email content. Digital marketers looking to enhance email communication strategies. Career Path Email Marketing Specialist Web Developer Digital Marketing Coordinator Front-End Developer Marketing Campaign Manager

Home Based Childcare Course Course Overview The Home-Based Childcare Course is designed for individuals who wish to work with children in a home environment, offering key insights into child development and the responsibilities of providing care in a domestic setting. This course covers essential topics such as safeguarding, communication, behaviour management, and health and safety, all tailored to ensure learners are fully equipped to provide safe and nurturing care. By the end of the course, learners will understand the requirements for setting up and maintaining a child-focused environment, making this an ideal foundation for anyone looking to start a career in home-based childcare or enhance their current skills. Course Description This course explores the important aspects of home-based childcare, from understanding child development to managing the day-to-day tasks involved in running a childcare business from home. Topics include child protection, the importance of creating a safe and stimulating environment, and effective communication strategies with both children and parents. Learners will also gain insights into legal and ethical considerations, including key legislation and best practices for ensuring the health and safety of children under their care. Through structured modules, learners will develop a comprehensive understanding of the childcare industry, enabling them to confidently support children's growth and well-being. The course materials, including engaging content and assessments, ensure a thorough and rewarding learning experience. Home Based Childcare Course Curriculum Module 01: Introduction to Home-Based Childcare Module 02: Understanding Child Development Module 03: Safeguarding and Protection Procedures Module 04: Creating a Safe and Stimulating Environment Module 05: Behaviour Management Strategies Module 06: Health, Safety, and First Aid Module 07: Legal and Ethical Considerations Module 08: Working with Parents and Families Module 09: Setting Up a Home-Based Childcare Business (See full curriculum) Who is this course for? Individuals seeking to pursue a career in home-based childcare. Professionals aiming to expand their skills in early years care. Beginners with an interest in child development and care. Parents or caregivers wanting to enhance their understanding of childcare. Career Path Home-Based Childcare Provider Early Years Educator Childcare Business Owner Child Protection Officer Family Support Worker

Early Childhood: Child Care Course Overview: The "Early Childhood: Child Care" course is designed to provide comprehensive knowledge and understanding of child care practices. It covers essential aspects of early childhood development, from nurturing and supporting children's growth to creating a safe and stimulating environment. Learners will explore various child care methodologies, child safety, and how to effectively communicate with young children. This course equips learners with the skills necessary to support children's emotional, social, and cognitive development. By completing the course, learners will gain the expertise to contribute to the early education sector and advance their careers in child care. Course Description: This course delves into the critical aspects of child care, exploring the stages of early childhood development, the role of caregivers, and strategies for creating supportive learning environments. It covers topics such as child protection, managing behaviour, and understanding the needs of children at different developmental stages. The course provides in-depth insights into early childhood education theories, communication techniques, and practical strategies for working with children. Learners will develop a robust understanding of how to address the diverse needs of children, create safe and nurturing spaces, and foster positive relationships with both children and parents. Upon completion, learners will be well-equipped to pursue a career in early childhood care or education. Early Childhood: Child Care Curriculum: Module 01: Introduction to Early Childhood Care Module 02: Child Development and Milestones Module 03: Understanding Child Behaviour Module 04: Health, Safety, and Wellbeing in Child Care Module 05: Creating a Positive Learning Environment Module 06: Communication with Children and Parents Module 07: Child Protection and Safeguarding Module 08: Legal and Ethical Considerations in Child Care Module 09: Career Opportunities in Early Childhood Care (See full curriculum) Who is this course for? Individuals seeking to pursue a career in child care. Professionals aiming to enhance their expertise in early childhood education. Beginners with an interest in working with children. Individuals looking to improve their understanding of child development and care. Career Path Early Years Practitioner Nursery Assistant Child Care Worker Early Childhood Educator Family Support Worker Child Protection Officer

Veterinary Assistant Diploma Level 3 Course Overview The Veterinary Assistant Diploma Level 3 provides learners with an in-depth understanding of the veterinary profession, covering a wide range of essential topics necessary for supporting veterinary teams. This course equips students with the knowledge and skills required to assist in the care of animals, provide customer service in veterinary clinics, and contribute to the smooth running of veterinary practices. Learners will explore key areas such as animal anatomy, disease prevention, and medical procedures, alongside important client interaction and administration skills. Upon completion, learners will be prepared to step into a vital role within the veterinary sector, offering strong career prospects and the opportunity to make a positive impact in animal healthcare. Course Description This comprehensive course delves into the fundamentals of veterinary care, focusing on animal biology, care techniques, and industry-specific practices. Topics covered include animal anatomy and physiology, infectious diseases, diagnostic procedures, and medical treatment protocols. Additionally, learners will gain insights into the administrative aspects of a veterinary practice, including patient records, client communication, and essential office procedures. Throughout the course, students will develop a well-rounded skill set that prepares them to effectively support veterinary professionals in a variety of settings. By the end of the course, learners will possess a solid understanding of the veterinary assistant's role, along with the confidence to contribute to the daily operations of a veterinary clinic or hospital. Veterinary Assistant Diploma Level 3 Curriculum Module 01: Introduction to Veterinary Medicine Module 02: Animal Anatomy and Physiology Module 03: Common Animal Diseases and Treatments Module 04: Diagnostic Procedures in Veterinary Care Module 05: Veterinary Practice and Administration Module 06: Veterinary Client Communication and Support Module 07: Animal Welfare and Ethical Considerations Module 08: Legal and Regulatory Requirements in Veterinary Care Module 09: Preventative Care and Health Maintenance Module 10: Career Development in the Veterinary Field (See full curriculum) Who is this course for? Individuals seeking to become a Veterinary Assistant Professionals aiming to advance their career in animal healthcare Beginners with an interest in veterinary medicine and animal care Those wishing to contribute to the welfare and health of animals Career Path Veterinary Assistant Veterinary Receptionist Animal Health Care Technician Animal Welfare Officer Veterinary Practice Administrator