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11853 Courses

Self Esteem and Assertiveness Skills Course

By Training Tale

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem and Assertiveness Skills Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem and Assertiveness Skills Course is a good place to start. This comprehensive Self Esteem and Assertiveness Skills Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem and Assertiveness Skills Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem and Assertiveness Skills Course Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem and Assertiveness Skills Bundle course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem and Assertiveness Skills Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem and Assertiveness Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem and Assertiveness Skills Course Course 01: Self Esteem and Assertiveness Skills Course 02: Level 7 Life Coaching Course 03: Dealing With Difficult People ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Self Esteem and Assertiveness Skills course ] This comprehensive and accurate Self Esteem and Assertiveness Skills Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem and Assertiveness Skills Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem and Assertiveness Skills Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem and Assertiveness Skills Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem and Assertiveness Skills Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem and Assertiveness Skills Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem and Assertiveness Skills Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem and Assertiveness Skills *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Level 7 Life Coaching*** Course Curriculum Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------------- ***Dealing With Difficult People*** Course Curriculum Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------------- Assessment Method After completing each module of the Self Esteem and Assertiveness Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem and Assertiveness Skills Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Self Esteem and Assertiveness Skills Course is ideal for anyone who wants to understand why Self Esteem & Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Students who intend to enrol in Self Esteem and Assertiveness Skills Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem and Assertiveness Skills course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Self Esteem and Assertiveness Skills Course
Delivered Online On Demand4 hours
£12

Level 2 Mental Health - Course

By Training Tale

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Mental Healthqualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Mental Healthcourse includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Level 2 Mental Health course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder ( PTSD). Why Choose Level 2 Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Mental Health Course Course 01: Level 2 Mental Health Course 02: Level 3 Diploma in Healthcare Support Course 03: Level 2 Award in Awareness of Dementia **Other Benefits of Level 2 Mental Health Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understanding Mental Health Know what is meant by mental health and mental ill-health Understand how mental health care has changed over time Understand the social context of mental ill health Understand the legal context of mental ill health Module 2: Understanding Stress Understand the term 'stress' Understand possible causes of stress Understand how stress can affect an individual Understand how stress may be managed Module 3: Understanding Anxiety Understand the terms 'anxiety' and 'panic attack' Understand possible causes of anxiety Understand how anxiety can affect the individual and others Understand how anxiety may be managed Module 4: Understanding Phobias Understand the term 'phobias' Understand the possible causes of phobia Understand how a phobia can affect the individual and others Understand how phobias may be managed Module 5: Understanding Depression Understand the term 'depression' Understand the possible causes of depression Understand how depression affects the individual and others Understand how the demands of daily life can affect depression Understand how depression can be managed Module 6: Understanding Postnatal Depression Understand the term 'postnatal depression' Understand the causes of postnatal depression Understand puerperal psychosis Understand how postnatal depression can affect the mother and others Understand how preparation for the birth can help reduce the risk of postnatal depression Understand how postnatal depression may be managed Understand how puerperal psychosis may be managed Module 7: Understanding Bipolar Disorder Understand the term 'bipolar disorder' Understand the causes of bipolar disorder Understand how bipolar disorder can affect the individual and others Understand how bipolar disorder may be managed Module 8: Understanding Schizophrenia Understand the term 'schizophrenia' Understand the causes of schizophrenia Understand how schizophrenia can affect the individual and others Understand how schizophrenia may be managed Module 9: Understanding Dementia Understand the term 'dementia' Understand the causes of dementia Understand how dementia can affect the individual and others Understand how dementia may be managed Understand factors which may adversely affect a person with dementia Module 10: Understanding Eating Disorders Understand the term 'eating disorder' Understand the causes of eating disorders Understand how an eating disorder may affect the individual and others Understand how a specific eating disorder may be managed Module 11: Understanding Attention Deficit Hyperactivity Disorder Understand the term 'ADHD' Understand the causes of ADHD Understand how ADHD can affect the individual and others Understand the symptoms associated with ADHD Understand how ADHD may be managed Module 12: Understanding Obsessive-Compulsive Disorder - OCD Understand the term 'OCD' Understand the causes of OCD Understand how OCD can affect the individual and others Understand the thoughts and behaviour associated with OCD Understand how OCD may be managed Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Understand the term 'PTSD' Understand the causes of PTSD Understand how PTSD can affect the individual and others Understand the symptoms associated with PTSD Understand how PTSD may be managed -------------- **GIFT Courses: Course 01: Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------- Course 02: Level 2 Award in Awareness of Dementia Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care Assessment Method After completing each module of the Level 2 Certificate in Awareness of Mental Health Problems, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 2 Mental Health course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path If you enrol in this Level 2 Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838) Certificates Certificate of completion Digital certificate - Included

Level 2 Mental Health - Course
Delivered Online On Demand8 hours
£12

Accounting Bonds and Liabilities Training

4.3(43)

By John Academy

Description Do you want to know the fundamental concepts of bonds including notes payable, bond payable, and liabilities along with its record procedure? Are you looking for any course regarding this topic? If so, look at our Accounting Bonds and Liabilities Training course. It will assist you in understanding all you need to know about this field. The course introduces you to different types of bond and their features and how to issue bonds according to par value, premium, and discount for the journal entry. It teaches you how to calculate different confusing present value in various effective ways using value table, Microsoft Excel functions, and algebra and formula. The course will enable you to identify the reasons of fluctuation of price value, know amortization tables for accurate transactions on a note payable bond. It also teaches you how to create a liability section of the balance sheet, differentiates between capital lease and operating lease, and solve the problems stepping back and thinking about the whole accounting phases. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Accounting Bonds and Liabilities Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Accounting Bonds and Liabilities Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:08:00 PDF - 10 Bond & Note Payable Introduction 00:01:00 10 Bonds & Notes Payable Introduction 00:10:00 Accounting Comic Break 00:01:00 Bonds - Market Rate vs Contract Rate 2 Bonds Market Rate vs Contract Rate 00:01:00 PDF - 20 Bonds Issued at Par 00:01:00 20 Bond Issued at Par 00:06:00 PDF - 25 Bond Market Price vs Contract Rate 00:01:00 Excel Download 00:01:00 Worksheet - 20 Bond Issued at Par 00:06:00 Excel Download 00:01:00 Bonds Issued at Premium 3 Bonds Issued at Premium 00:01:00 PDF - 50 Bond Issued at Premium 00:08:00 50 Bond Issued at Premium 00:07:00 Excel Download 00:01:00 Worksheet - 50 Bond Issue at Premium 00:09:00 PDF - 60 Amortization Premium & Recording Interest 00:01:00 60 Premium Amortization & Interest 00:13:00 Excel Download 00:01:00 Worksheet - 55 Bond Premium and Interest Journal Entry 00:16:00 10 Multiple Choice Question - Long Term Liabilities 00:07:00 Accounting Comic Break 00:01:00 Bonds Issued at Discount 4 Bonds Issued at Discount 00:01:00 PDF - 30 Bonds Issued at Discount 00:01:00 PDF - 40 Amortizing Discount & Recording Interest 00:01:00 40 Issue bond at a discount%2C calculate%2C and record interest 00:26:00 Excel Download 00:01:00 Worksheet - 30 Bond Issued at Discount 00:09:00 Excel Download 00:01:00 Worksheet - 35 Bond Discount & Interest 00:18:00 Excel Download 00:01:00 Worksheet - 1400.10 Record issuance of bond at a discount amortiz 00:16:00 Worksheet - 1400.20 Record issuance of bond at a discount amortiz 00:16:00 Worksheet - 1400.40 Record issuance of bond at a premium amortize 00:16:00 Worksheet - 1400.50 Record issuance of bond at a premium amort. 00:14:00 20 Multiple Choice Question - Long Term Liabilities 00:04:00 Accounting Comic Break 00:01:00 Present Value - Bond Price 5 Present Value Bond Price 00:03:00 PDF - 70 Bond Present Value Formula 00:14:00 Excel Download 00:01:00 Worksheet - 70 Bond Present Value Formula 00:15:00 PDF - 80 Bond Present Value Tables 00:01:00 80 Bond Present Value Tablesy 00:14:00 Excel Download 00:01:00 Worksheet - 80 Bond Present Value Tables 00:11:00 Excel Download 00:01:00 Worksheet - 90 Bond Present Value Excel 00:20:00 30 Multiple Choice Question - Long Term Liabilities 00:07:00 Accounting Comic Break 00:01:00 Bond Retirement 6 Bond Retirement 00:01:00 PDF - 100 Bond Retirement 00:01:00 100 Bond Retirement 00:09:00 Excel Download 00:01:00 Worksheet - 100 Bond Retirement 00:12:00 40 Multiple Choice Question - Long Term Liabilities 00:07:00 Accounting Comic Break 00:01:00 Notes Payable Introduction 7 Notes Payable Introduction 00:01:00 PDF - 110 Notes Payable Introduction 00:01:00 110 Notes Payable Introduction 00:05:00 PDF - 120 Installment Note Journal Entry 00:01:00 Excel Download 00:01:00 50 Multiple Choice Question - Long Term Liabilities 00:05:00 Accounting Comic Break 00:01:00 Amortization Schedule - Notes Payable 8 Amortization Schedule Notes Payable 00:01:00 PDF - 130 Notes Payable Amortization 00:01:00 130 Amortization Schedule 00:12:00 PDF - 140 Notes Payable Interest Payments 00:01:00 140 Notes Payable Payments Journal Entry 00:07:00 Excel Download 00:01:00 Worksheet - 130 Note Payable Amortization 00:15:00 Excel Download 00:01:00 Worksheet - 140 Note payable interest payments 00:10:00 60 Multiple Choice Question - Long Term Liabilities 00:06:00 Accounting Comic Break 00:01:00 Notes Payable Adjusting Entries 9 Notes Payable Adjusting Entries 00:01:00 PDF - 150 Adjusting Entry - Notes Payable 00:01:00 150 Notes Payable Adjusting Entry 00:10:00 Excel Download 00:01:00 Worksheet - 150 Note Payable Adjusting Entry 1 00:07:00 Excel Download 00:01:00 Worksheet - 160 Note Payable Adjusting Entry 2 00:06:00 70 Multiple Choice Question - Long Term Liabilities 00:07:00 Accounting Comic Break 00:01:00 Financial Statements - Long Term Liabilities 10 Financial Statements Long Term Liabilities 00:01:00 PDF - 170 Liabilities - Current vs Non Current 00:01:00 170 Notes Payable Current vs. Non Current 00:18:00 Excel Download 00:01:00 Worksheet - 170 FS St LT One Loan 1 TB Account 00:09:00 Excel Download 00:01:00 Worksheet - 180 FS St LT Loan 1 loan 2 TB Accounts 00:08:00 Excel Download 00:01:00 Worksheet - 190 FS ST LT 2 loans 1 TB account 00:08:00 Excel Download 00:01:00 Worksheet - 200 FS ST LT 2 Loans 1 ST 1 LT TB account 00:09:00 Excel Download 00:01:00 Worksheet - 210 FS ST LT 2 Loans 2 Loan Account TB 00:08:00 Excel Download 00:01:00 Worksheet - 220 FS 2 Loans 4 Accounts TB 00:11:00 80 Multiple Choice Question - Long Term Liabilities 00:07:00 Accounting Comic Break 00:01:00 Bond Characteristics and Types 11 Bond Characteristics and Types 00:01:00 PDF - 230 Bond types 00:01:00 230 Bond Characteristics 00:02:00 90 Multiple Choice Question - Long Term Liabilities 00:05:00 Short Calculation 00:08:00 Accounting Comic Break 00:01:00 Effective Method - Amortization Bond Discount & Premium 12 Effective Method Amortization Bond Discount & Premium 00:01:00 PDF - 230 Effective Interest Discount Amortization 00:01:00 235 Discount Amortization Effective Method 00:13:00 Excel Download 00:01:00 Worksheet - 230 Effective Interest Discount Amortization 00:17:00 Excel Download 00:01:00 Worksheet - 240 Effective Interest Premium Amortization 00:13:00 100 Multiple Choice Question - Long Term Liabilities 00:10:00 Leases - Operating vs. Capital 13 Leases Operating vs. Capital 00:01:00 PDF - 250 Leases 00:01:00 250 Leases Capital vs. Operating 00:12:00 Accounting Comic Break 00:01:00 Comprehensive Problem 14 Comprehensive Problem 00:01:00 Excel Download 00:01:00 1 Accounting%2C Financial - Comp Prob Service Co 1 Part 1 00:15:00 2 Accounting%2C Financial - Comp Prob Service Co 1 Part 2 00:15:00 3 Accounting%2C Financial - Comp Prob Service Co 1 Part 3 00:15:00 4 Accounting%2C Financial - Comp Prob Service Co 1 Part 4_2 00:22:00 6 Comp Prob Service Co 1 Adjusting Entries part 6 00:20:00 Definitions & Key Terms 15 Definitions & Key Terms 00:01:00 Annuity Definition - What is Annuity 00:05:00 Bond Definition - What is Bond 00:06:00 Book Value of Bonds - What is Book Value of Bonds 00:06:00 Carrying Value of Bonds Definition - What is Carrying Value 00:05:00 Lease Definition - What is a Lease 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Accounting Bonds and Liabilities Training
Delivered Online On Demand12 hours 25 minutes
£21

Psychology Advanced Training

By IOMH - Institute of Mental Health

Overview Unlock your full potential and excel in a career in the Psychology Advanced Training field. Everything you need to get started is available in this Psychology Advanced Training course. You will get step-by-step lessons from experts. Enrol today and complete the course to achieve a CPD Accredited certificate that can uplift your career. Become proficient in Psychology Advanced Training by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Psychology Advanced Training mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the course, we will provide experts who will support and guide you. So, add this course to your cart and boost your personal and career development. In This Psychology Advanced Training Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Psychology Advanced Training skills to help you advance your career. Acquire a comprehensive understanding of various Psychology Advanced Training topics and tips from industry experts. Learn in-demand Psychology Advanced Training skills that are in high demand among UK employers, which will help you to kickstart your career. This Psychology Advanced Training course covers everything you must know to stand against the tough competition in the Psychology Advanced Training field.  The future is truly yours to seize with this Psychology Advanced Training. Enrol today and complete the course to achieve a Psychology Advanced Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Psychology Advanced Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Psychology Advanced Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Psychology Advanced Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Psychology Advanced Training is suitable for anyone aspiring to start a career in Psychology Advanced Training; even if you are new to this and have no prior knowledge on Psychology Advanced Training, this course is going to be very easy for you to understand.  And if you are already working in the Psychology Advanced Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Psychology Advanced Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Psychology Advanced Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Psychology Advanced Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Psychology Advanced Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Psychology Advanced Training Intro By Prof. Paul - WHY This Course is SO Important To Your Life! 00:02:00 Goals & Fundamentals 00:17:00 Understanding HOW Feelings Work & How You Can USE This! 00:12:00 'The Imprint Period' - How You Were Created - How You Were Programmed 00:17:00 The Amazing Truth About Values & Beliefs 00:18:00 Do You Know The Difference Between Reality & Lies? Are You Sure? 00:25:00 Personal Illusions That Are Holding You Back - Break Free! 00:20:00 EGO - The Great Deceiver 00:35:00 The Inner-Critic ... How To WIN The INNER Battle 00:08:00 Understanding Self-Image & Your Multiple Minds 00:21:00 How To Defeat The PAST & The FUTURE 00:18:00 Emotional Reasoning & Logic Systems - How To WIN! 00:08:00 Understanding & Meeting Your Needs - The Hidden Secrets 00:11:00 Understanding Motivation - The Ultimate Driving Force 00:17:00 Defeat This Major Block .... And Free Your Mind! 00:08:00 Discover 'The Source & Solution To All Your Problems' 00:15:00 Agenda & Lies - How They impact Your Life 00:11:00 Gambits - Games People Play 00:12:00 Break Free From The Problems of 'Attachment' & 'The Sheep Mentality' 00:14:00 'The Dirty Secret Of Psychology' & How To Free Yourself! 00:25:00 Tap Into The Power Of The Unconscious Mind 00:21:00 How To Control Your Own Mind - And WHY Almost Nobody Does! 00:05:00 Why FEAR Dominates Our Lives & How To Beat it! 00:05:00 Final Thoughts, Tips & Suggestions To Radically Improve Your Life 00:17:00

Psychology Advanced Training
Delivered Online On Demand6 hours 2 minutes
£20

Focus Awards Level 3 Award in Education and Training (RQF)

4.9(27)

By Apex Learning

Course Overview: The demand for skilled professionals in education and training has soared, with a projected growth rate of 5% annually in the next decade. This Focus Awards Level 3 Award in Education and Training (RQF) course provides an unparalleled opportunity to confidently excel in your teaching skills, ensuring you positively impact learners of all ages.This course is tailored to equip learners with the comprehensive knowledge and skills necessary to excel in this dynamic field. With an emphasis on understanding roles, responsibilities, and relationships in education, alongside inclusive teaching methodologies and assessment strategies, this course stands as a cornerstone for those aspiring to make a significant impact in the educational sector.Enrol now to transform your career and make a lasting impact in education and training! Key Features of the Course: Level 3 Award in Education and Training(Regulated qualification) 24/7 Learning Assistance Interesting Learning Materials Who is This Course For? This Focus Awards Level 3 Award in Education and Training (RQF) course is ideal for individuals passionate about teaching and training, regardless of their prior experience. Whether you are looking to kickstart your career as an educator, transition into a new role within the education sector, or enhance your existing teaching skills, this course provides the foundation you need to succeed. What You Will Learn: Throughout this course, you will delve into a wide range of essential topics and modules. Starting with an induction form, you will progress through units such as understanding roles, responsibilities, and relationships in education and training. You will explore legislation, regulatory requirements, and codes of practice, promoting equality, valuing diversity, and promoting appropriate behaviour and respect for others. Furthermore, you will gain insights into learner needs and points of referral, identifying inequality, promoting inclusion, and understanding safeguarding, preventing duty, and British values. The course also covers micro-teaching, inclusive teaching and learning approaches, theories of learning, communication skills, assessment methods, involving learners in the assessment process, and much more. Why Enrol in This Course: By enrolling in the Focus Awards Level 3 Award in Education and Training, you gain access to a top-reviewed course that has been recently updated to meet the latest industry standards. This course is aligned with current educational trends and equips you with the valuable skills and knowledge required to excel in the field. Requirements: No specific prior qualifications or experience are necessary to undertake this Focus Awards Level 3 Award in Education and Training (RQF) course. However, a strong command of the English language, both written and verbal, is essential to benefit from the course content fully. Career Path: Upon completing this Focus Awards Level 3 Award in Education and Training (RQF) course, you will be well-prepared for various rewarding career paths within the education sector. Some potential professions include: Teaching Assistant, £17,000 - £24,000 per annum Adult Education Tutor, £23,000 - £35,000 per annum Private Tutor - Average UK Salary: £20 - £40 per hour Training Coordinator £22,000 - £30,000 per annum Learning and Development Officer- £25,000 - £40,000 per annum Further Education Lecturer- £24,000 - £40,000 per annum Assessor - Average UK Salary- £18,000 - £30,000 per annum Certification: Upon completing the Focus Awards Level 3 Award in Education and Training (RQF) course, you will receive a CPD certificate, demonstrating your commitment to continuous professional development and enhancing your employability in the education sector. Course Curriculum 35 sections • 110 lectures • 08:48:00 total length •Getting Started AET: 00:00:00 •Application Form: 00:00:00 •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Assignment Preparation Guideline: 00:00:00 •Beginners Guide to Referencing: 00:00:00 •Self-Assessment Grid - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:00:00 •Guidance For Achieving the Unit - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:15:00 •An introduction to the Level 3 Award in Education and Training: 00:30:00 •Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00 •Legislation, Regulatory Requirements and Codes of Practice: 00:15:00 •Promoting Equality and Valuing Diversity: 00:25:00 •Promoting Appropriate Behaviour and Respect for Others: 00:20:00 •Learner Needs and Points of Referral: 00:30:00 •Table of Examples of Teaching Roles and Responsibilities: 00:10:00 •Table of Example Boundaries of Teaching: 00:10:00 •The Teaching, Learning and Assessment Cycle: 00:10:00 •Table of Potential Learner Needs and Points of Referral: 00:10:00 •Identifying Inequality: 00:05:00 •Learner Differences: 00:05:00 •Ways to Promote and Advance Equality: 00:15:00 •Ways to Promote Inclusion: 00:10:00 •Safeguarding, Prevent Duty and British Values: 00:20:00 •Tips for Teachers and Trainers: 00:15:00 •Equality and Diversity - Glossary of Terms: 00:25:00 •Teaching, Learning and Assessment Checklist: 00:20:00 •Advancing Equality and Diversity Checklist: 00:20:00 •Pre-Course Assessment Form: 00:00:00 •Action Plan Template for Achievement of The Award: 00:00:00 •Course Evaluation Form: 00:00:00 •Beginner's Guide to Referencing: 00:25:00 •Verbs Used in The Award's Assessment Criteria with Their Meanings: 00:05:00 •Glossary of Educational Terms: 00:25:00 •Educational Abbreviations and Acronyms: 00:15:00 •An introduction to the Level 3 Award in Education and Training: 00:30:00 •Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00 •Legislation, Regulatory Requirements and Codes of Practice: 00:30:00 •Promoting Equality and Valuing Diversity: 00:30:00 •Promoting Appropriate Behaviour and Respect: 00:30:00 •Learner Needs and Points of Referral: 00:30:00 •Award in Education and Training Level 3 Workshop Objectives: 00:16:00 •Understanding Roles, Responsibilities and Relationships in Education and Training: 01:38:00 •Self-Assessment Grid - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:00:00 •Guidance For Achieving the Unit - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:25:00 •Micro Teaching: 00:00:00 •Detailed Guide to Micro-Teaching Session: 00:00:00 •Inclusive Teaching and Learning: 00:30:00 •Teaching, Learning and Assessment Approaches: 00:30:00 •Providing Opportunities for English, Maths, ICT and Wider Skills: 00:30:00 •Theories of Learning: 00:25:00 •Communication: 00:25:00 •Induction, Icebreakers and Ground Rules: 00:30:00 •Creating a Scheme of Work: 00:30:00 •Creating a Session Plan: 00:30:00 •Self-Evaluation and Continuing Professional Development: 00:20:00 •Table of Resources Which Could Be Used for Teaching, Learning and Assessment: 00:05:00 •Table of Teaching and Learning Approaches and Activities: 00:25:00 •Table of Objectives: 00:05:00 •The Environment - Examples of Physical, Social and Learning Aspects: 00:05:00 •Template - Induction Checklist: 00:00:00 •Template - Icebreaker - Bingo: 00:00:00 •Template - Icebreaker - Getting to Know You: 00:00:00 •Template - Rationale for a Scheme of Work: 00:00:00 •Completed Example of a Rationale for a Scheme of Work: 00:15:00 •Template - Scheme of Work: 00:00:00 •Completed Example of a Scheme of Work: 00:05:00 •Template - Session Plan: 00:00:00 •Completed Example of a Session Plan: 00:10:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development (CPD) Record: 00:00:00 •Completed Example of a Continuing Professional Development (CPD) Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal: 00:10:00 •Template - Summary and Action Plan: 00:00:00 •Completed Example of a Summary and Action Plan: 00:05:00 •Verbal, Listening, Non-Verbal and Written Communication Skills Checklist: 00:15:00 •Inclusive Teaching and Learning: 00:45:00 •Teaching, Learning and Assessment Approaches: 00:45:00 •Providing opportunities for English, Maths, ICT and Wider Skills: 00:45:00 •Theories of Learning: 00:45:00 •Communication: 00:30:00 •Induction, Icebreakers and Ground Rules: 00:35:00 •Creating a Scheme of Work: 00:45:00 •Devising an Inclusive Teaching and Learning Plan (Session Plan): 00:45:00 •Self-Evaluation and Continuing Professional Development: 00:45:00 •Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 01:41:00 •Self-Assessment Grid - Understanding Assessment in Education and Training: 00:00:00 •Guidance For Achieving The Unit - Understanding Assessment in Education and Training: 00:10:00 •Assessment Types: 00:10:00 •Assessment Methods: 00:05:00 •Involving Learners and Others in the Assessment Process: 00:12:00 •Making Assessment Decisions and Providing Feedback: 00:35:00 •Record Keeping: 00:20:00 •Table of Assessment Methods, Approaches and Activities: 00:10:00 •Table of Assessment Types: 00:15:00 •Table of Advantages and Limitations of Peer and Self Assessment: 00:10:00 •Table of Example Teaching Records: 00:10:00 •Assessor Roles and Responsibilities: 00:05:00 •A Full Set of Assessment Record Templates: 00:00:00 •Completed Example of A Full Set of Assessment Records: 00:25:00 •Assessment Types: 00:45:00 •Assessment Methods: 00:35:00 •Involving Learners and Others in the Assessment Process: 00:45:00 •Making Assessment Decisions and Providing Feedback: 00:45:00 •Record Keeping: 00:30:00 •Understanding Assessment in Education and Training: 00:31:00 •Assignments: 00:00:00 •Resubmission: 00:00:00 •Submit Your Assignments: 00:00:00

Focus Awards Level 3 Award in Education and Training (RQF)
Delivered Online On Demand8 hours 48 minutes
£12

Video Editing - DaVinci Resolve

By IOMH - Institute of Mental Health

Overview of Video Editing - DaVinci Resolve Join our Video Editing - DaVinci Resolve course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Video Editing - DaVinci Resolve course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Video Editing - DaVinci Resolve course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Video Editing - DaVinci Resolve Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Video Editing - DaVinci Resolve. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Video Editing - DaVinci Resolve course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Video Editing - DaVinci Resolve is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Video Editing - DaVinci Resolve course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Video Editing - DaVinci Resolve Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Introduction Module 01: Introduction 00:02:00 Module 02: Downloading DaVinci Resolve 00:02:00 Unit 02: Overview Module 01: Importing media in the Media Page 00:05:00 Module 02: Working in the Cut Page 00:10:00 Module 03: Overview of the Edit Page 00:15:00 Module 04: The Colour Page Part 1 00:08:00 Module 05: The Colour Page Part 2 00:06:00 Module 06: The Fairlight Page 00:05:00 Module 07: The Fusion Page 00:05:00 Module 08: The Deliver Page 00:07:00 Module 09: The Menu 00:03:00 Unit 03: Editing techniques Module 01: Reconnecting Media 00:01:00 Module 02: Adding Titles 00:03:00 Module 03: Adjustment Layers 00:03:00 Module 04: Fade ins and Overlays 00:03:00 Module 05: Stabilising Footage 00:02:00 Module 06: Adding Blurs 00:02:00 Module 07: Right Click 00:05:00 Module 08: Crop 00:02:00 Module 09: Audio - Mono to Stereo 00:01:00 Module 10: Review Video 00:01:00 Module 11: Speed Adjustment 00:03:00 Module 12: Creative Effects part 1 00:05:00 Module 13: Creative Effects part 2 00:02:00 Module 14: Creative Effects part 3 00:01:00 Module 15: Subtitling 00:03:00 Module 16: Exporting an Alpha Channel 00:03:00 Module 17: Highlighting an area 00:03:00 Module 18: Recording Audio in Fairlight 00:02:00 Module 19: Countdown timer 00:04:00 Module 20: Green Screen Chroma Key 00:06:00 Module 21: Green Screen Delta Key 00:02:00 Module 22: Masking in the Colour Page 00:03:00 Module 23: Make you footage look like VHS 00:04:00 Module 24: Mask Tracking 00:03:00 Module 25: Moving Masks 00:04:00 Module 26: Recording a podcast 00:09:00 Module 27: Importing an XML file 00:02:00 Module 28: Multicam Edit 00:04:00 Module 29: Auto Scene Cut Detect 00:02:00 Unit 04: Editing a Dance Film Module 01: Editing a Dance Film part 1 00:02:00 Module 02: Editing a Dance Film part 2 00:13:00 Unit 05: Final thoughts Module 01: Final Thoughts 00:01:00 Resources Resources - Video Editing 00:00:00

Video Editing - DaVinci Resolve
Delivered Online On Demand2 hours 52 minutes
£11

HTML and CSS Coding for Beginners

By IOMH - Institute of Mental Health

Overview of HTML and CSS Coding for Beginners Join our HTML and CSS Coding for Beginners course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The HTML and CSS Coding for Beginners course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The HTML and CSS Coding for Beginners course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This HTML and CSS Coding for Beginners Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this HTML and CSS Coding for Beginners. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HTML and CSS Coding for Beginners course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This HTML and CSS Coding for Beginners is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the HTML and CSS Coding for Beginners course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this HTML and CSS Coding for Beginners Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction 1.1: Introduction 00:03:00 1.2: Course Curriculum 00:02:00 1.3: How to Get Pre-Requisites 00:03:00 1.4: Getting Started on Windows, Linux or macOS 00:02:00 1.5: Code Editor- Setting Up (SublimeText) 00:02:00 1.6: How to Ask Great Questions 00:02:00 Section 02: Let's learn HTML 2.1: HTML overview 00:04:00 2.2: Basic HTML structure 00:13:00 2.3: H1 to H6 - heading tags 00:06:00 2.4: Paragraph tags 00:05:00 2.5: Creating a line break 00:03:00 2.6: Adding a link 00:05:00 2.7: Adding an image 00:08:00 2.8: Creating an image with a link 00:04:00 2.9: Nav tags 00:05:00 2.10: Using the div tag 00:04:00 2.11: Creating unordered and ordered lists 00:05:00 2.12: Forms 00:09:00 2.13: Tables 00:05:00 2.14: Creating comments in HTML 00:03:00 2.15: Colors 00:07:00 2.16: Review HTML elements 00:04:00 2.17: Assessment Test 00:01:00 2.18: Solution for Assessment Test 00:01:00 Section 03: Let's learn CSS 3.1: CSS overview 00:03:00 3.2: CSS syntax 00:02:00 3.3: Background colour 00:08:00 3.4: Creating an ID 00:10:00 3.5: Creating classes 00:05:00 3.6: Creating a border 00:04:00 3.7: Border radius 00:10:00 3.8: Padding 00:06:00 3.9: Margin 00:02:00 3.10: Font size 00:04:00 3.11: Font weight 00:05:00 3.12: Text transform 00:05:00 3.13: Text colour 00:00:00 3.14: Aligning the text 00:04:00 3.15: Font family 00:06:00 3.16: Font style 00:03:00 3.17: CSS comments 00:02:00 Section 04: Final Project 4.1: Project overview 00:03:00 4.2: Conclusion on Project 00:01:00 Section 05: BONUS 5.1: Linking a CSS style common code to your HTML document 00:06:00 5.2: Applying the CSS hover selection to animate website button effects 00:04:00

HTML and CSS Coding for Beginners
Delivered Online On Demand3 hours 19 minutes
£11

Handling a Difficult Customer

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Handling a Difficult Customer
Delivered OnlineFlexible Dates
Price on Enquiry

Overview Join our Oral Health Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Oral Health Care course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Oral Health Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Oral Health Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Oral Health Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Oral Health Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Oral Health Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Oral Health Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Oral Health Care Introduction to Oral Health Care 00:14:00 Module 02: Fundamentals of Oral Health Fundamentals of Oral Health 00:12:00 Module 03: Common Oral Health Issues Common Oral Health Issues 00:18:00 Module 04: Preventive Dentistry Preventive Dentistry 00:18:00 Module 05: Oral Health Promotion in Children Oral Health Promotion in Children 00:14:00 Module 06: Oral Health Care for Special Populations Oral Health Care for Special Populations 00:15:00 Module 07: Dental Care Procedures Dental Care Procedures 00:17:00 Module 08: Oral Health and Nutrition Oral Health and Nutrition 00:20:00 Module 09: Oral Health Maintenance and Beyond Oral Health Maintenance and Beyond 00:20:00

Oral Health Care
Delivered Online On Demand2 hours 28 minutes
£11

Web Application Penetration Testing and Security

By IOMH - Institute of Mental Health

Overview This Web Application Penetration Testing and Security course will unlock your full potential and will show you how to excel in a career in Web Application Penetration Testing and Security. So upskill now and reach your full potential. Everything you need to get started in Web Application Penetration Testing and Security is available in this course. Learning and progressing are the hallmarks of personal development. This Web Application Penetration Testing and Security will quickly teach you the must-have skills needed to start in the relevant industry. In This Web Application Penetration Testing and Security Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Web Application Penetration Testing and Security skills to help you advance your career. Acquire a comprehensive understanding of various Web Application Penetration Testing and Security topics and tips from industry experts. Learn in-demand Web Application Penetration Testing and Security skills that are in high demand among UK employers, which will help you to kickstart your career. This Web Application Penetration Testing and Security course covers everything you must know to stand against the tough competition in the Web Application Penetration Testing and Security field.  The future is truly yours to seize with this Web Application Penetration Testing and Security. Enrol today and complete the course to achieve a Web Application Penetration Testing and Security certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Web Application Penetration Testing and Security course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Web Application Penetration Testing and Security course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Web Application Penetration Testing and Security course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Web Application Penetration Testing and Security is suitable for anyone aspiring to start a career in Web Application Penetration Testing and Security; even if you are new to this and have no prior knowledge on Web Application Penetration Testing and Security, this course is going to be very easy for you to understand.  And if you are already working in the Web Application Penetration Testing and Security field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Web Application Penetration Testing and Security course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Web Application Penetration Testing and Security course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Web Application Penetration Testing and Security course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Web Application Penetration Testing and Security course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Introduction About The Course 00:03:00 Unit 02: BE PREPARED Web Attack Simulation Lab 00:12:00 Unit 03: WEB APPLICATION TECHNOLOGIES Web application technologies 101 - PDF 00:00:00 HTTP Protocol Basics 00:11:00 Encoding Schemes 00:13:00 Same Origin Policy - SOP 00:06:00 HTTP Cookies 00:11:00 Cross-origin resource sharing 00:05:00 Web application proxy - Burp suite 00:09:00 Unit 04: INFORMATION GATHERING - MAPPING THE APPLICATIONS Fingerprinting web server 00:05:00 DNS Analysis - Enumerating subdomains 00:04:00 Metasploit for web application attacks 00:12:00 Web technologies analysis in real time 00:03:00 Outdated web application to server takeover 00:08:00 BruteForcing Web applications 00:06:00 Shodan HQ 00:07:00 Harvesting the data 00:05:00 Finding link of target with Maltego CE 00:09:00 Unit 05: CROSS-SITE SCRIPTING ATTACKS - XSS Cross Site Scripting- XSS - PDF 01:08:00 Cross site scripting 00:07:00 Reflected XSS 00:14:00 Persistent XSS 00:11:00 DOM-based XSS 00:10:00 Website defacement through XSS 00:09:00 XML Documents & database 00:14:00 Generating XSS attack payloads 00:13:00 XSS in PHP, ASP & JS Code review 00:13:00 Cookie stealing through XSS 00:12:00 Advanced XSS phishing attacks 00:08:00 Advanced XSS with BeEF attacks 00:10:00 Advanced XSS attacks with Burp suite 00:08:00 Code Review Guide 06:20:00 Unit 06: SQL INJECTION ATTACKS - EXPLOITATIONS SQL Injection attacks - PDF 01:30:00 Introduction to SQL Injection 00:16:00 Dangers of SQL Injection 00:05:00 Hunting for SQL Injection vulnerabilities 00:20:00 In-band SQL Injection attacks 00:27:00 Blind SQL Injection attack in-action 00:10:00 Exploiting SQL injection - SQLMap 00:09:00 Fuzzing for SQL Injection - Burp Intruder 00:14:00 Unit 07: CROSS SITE REQUEST FORGERY - XSRF CSRF or XSRF attack methods 00:12:00 Anti-CSRF Token methods 00:15:00 Anti-CSRF token stealing-NOT easy 00:11:00 Unit 08: AUTHENTICATION & AUTHORIZATION ATTACKS Authentication bypass-hydra 00:11:00 HTTP Verb Tampering 00:09:00 HTTP parameter pollution - HPP 00:06:00 Authentication 00:10:00 Unit 09: CLIENT SIDE SECURITY TESTING Client side control bypass 00:10:00 Unit 10: FILE RELATED VULNERABILITIES LFI & RFI attacks 00:13:00 Unrestricted file upload - content type 00:06:00 Unrestricted File Upload - Extension Type 00:06:00 Remote code execution using Shell Uploads 00:09:00 Unit 11: XML EXTERNAL ENTITY ATTACKS - XXE XML Documents & database 00:14:00 XXE attacks in action 00:14:00

Web Application Penetration Testing and Security
Delivered Online On Demand17 hours 23 minutes
£11.99