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335 Courses

Employee Engagement 1 Day Training in Reading

By Mangates

Employee Engagement 1 Day Training in Reading

Employee Engagement 1 Day Training in Reading
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Fleet

By Mangates

Employee Engagement 1 Day Training in Fleet

Employee Engagement 1 Day Training in Fleet
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Plymouth

By Mangates

Employee Engagement 1 Day Training in Plymouth

Employee Engagement 1 Day Training in Plymouth
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Luton

By Mangates

Employee Engagement 1 Day Training in Luton

Employee Engagement 1 Day Training in Luton
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Guildford

By Mangates

Employee Engagement 1 Day Training in Guildford

Employee Engagement 1 Day Training in Guildford
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Perth, UK

By Mangates

Employee Engagement 1 Day Training in Perth, UK

Employee Engagement 1 Day Training in Perth, UK
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Watford

By Mangates

Employee Engagement 1 Day Training in Watford

Employee Engagement 1 Day Training in Watford
Delivered In-Person + more
£595 to £795

Employee Engagement 1 Day Training in Lincoln

By Mangates

Employee Engagement 1 Day Training in Lincoln

Employee Engagement 1 Day Training in Lincoln
Delivered In-Person + more
£595 to £795

The TMJ Joint - An Osteopathic Approach September 2025

By CPD Today

Osteopathic Approach to the Tempro-Mandibular Joint, exploring how the TMJ impacts posture and movement and vice versa. Course will include internal and external treatment to the TMJ

The TMJ Joint - An Osteopathic Approach September 2025
Delivered In-Person in London
£50 to £180

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online
£327