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108 Educators providing Courses

Customer Satisfaction
Immaculate Services

immaculate services

London

We are pleased to introduce Immaculate Services as a Facilities Management company, managed by highly experienced team having invested decades working in hospitality industry, Human Resources and Public Sector. Having gained experience, both internationally and in the domestic sector for a period exceeding three decades, the team is inclined to serve our cliental suitably to very high standards, ensure safe working Practices and provide congenial atmosphere to make people feel welcome and cared for. Having been aggressively involved with the service sector for the last two-three decades, the team is determined to apply their experience to the fullest, in order to ensure efficient and effective services. The team works in coordination in all fields of service, hospitality, technical and legal matters in order to deliver its best. Team Heads having worked in Five Star Deluxe hotels and Cruise ships, Senior Positions in Public Administration, is well exposed to latest trends, customer requirements, safe environmental and code of safe working practices. Our company has one point goal of customer satisfaction and safe environment. The company is open to suggestions, quality improvement plan and value addition. We are open to changes as and when they come to ensure latest trends to keep abreast with changing times. We invest in learning latest technologies in order to provide a better and efficient service. We ensure employee verifications; enforce code of safe working practices to ensure safety of both employees and establishment. Multitasking and time saving measures are defined as per the site requirements in order to ensure cost efficiency. Out team consistently focuses on training to ensure healthy and safe practices. Follow 52 weeks schedules to ensure timely prevention and better service. We provide various services which an establishment needs, to ensure one point solution tailored as per the needs of our clients. Our team ensures that the services are cost and time efficient and best in the industry. Tools and supplies are supplied by us upon mutual agreement with the client as per specific terms and conditions. Our main focus is on providing efficient service at low cost and transparent dealings.

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Gold Umbrella Global

gold umbrella global

London

We have been producing umbrella since 1995 as Gold Umbrella. The umbrellas we produce in Turkey, we export to many countries in the World with our expert and professional team in the field. We are working to provide the best service to our customers with 1500 m2 closed area and 500 m2 open area in Istanbul Turkey. We are able to receive orders from all over the world without the minimum order quantity of 1 or 1000 pieces Because we focus on customer satisfaction we have no minimum order limitation. Our aim is to continue our business regardless of any Quantity. Our aim is that all our customers the product or products that they have purchased to send in a flawless and fast manner, to do not embarrass ourselves and our customers against anyone. As production capacity, we give 3 or 4 weeks term time for high-volume orders. We prepare a sample on the computer according to the colour, printing and dimensions after the confirmation of customers we prepare a real sample if it is approved after send it, we are going to serial production. We check our production line every two or three years and replace it with new ones, if we have an old one. We participate the fairs, investigating new machines, new technologies and if there is a new technology, we include it in our production line the and we continue umbrella production. Turkey is one of the strongest countries in the production of printing types and fabrics. That’s why we do not have much problem with fabric and printing. Our customers, whatever printing they want, we can find a solution. First of all we prepare a drawing sample on the computer, after the confirmation we prepare a real sample. We have six different umbrella models. These are Rope System Umbrella, Magnet System Umbrella, Telescopic System Umbrella, Manual Telescopic Umbrella, Crank System Umbrella, Side Pole Umbrella. After we have learned how our customers will use the umbrella, we will first hold a meeting with our colleagues on this subject, then decide which products are useful, long-lasting and economical for them, and then we present them as two or three models.

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Greenlight Driver Training Services

greenlight driver training services

London

The Green Light Driving School is a MTO certified driving school that is dedicated to teaching defensive driving tactics to teens and adults throughout the GTA in an environment where learning is enjoyable, timetables are flexible, and absolute customer satisfaction is a priority and guarantee. We give the required 20 hours in the classroom, as well as 10 hours of in-car training and 10 hours of homework. Our objective is to offer individuals with the greatest degree of driving education possible in order to keep our roads and highways safe for all users. This includes in-class driving lessons, defensive driving school, professional license classes and of course; in-car lessons. When you finish our program, you will be able to drive with confidence in any scenario or location. We provide affordable New Driver Driving Programs to people of all ages, with a simple payment plan. WHAT DO WE OFFER? We offer weekend classes, evening sessions throughout the fall and winter, 4-day holiday classes, and weekday courses during the summer holidays every year. Our classes range from a large variety – from private driving classes, G2 and G lessons, online driving courses to many other driving school programs. If you are unable to attend a session, you can make it up at any time throughout the year. The Green Light Driving lessons are designed to help you pass you’re driving exam and get your driver's licence, and they cover defensive driving and parallel parking. Driver education training at Green Light Driving School must cover emergency techniques and ways to avoid the hazards of distracted driving. G1 licence holders who successfully complete the course may be eligible for a 4-month reduction in the 12-month minimum G1-licensing duration. Qualified Green Light Driving School graduates may potentially qualify for a reduction in insurance prices. Our G2 and G lessons run year-round. OUR TEAM Our in-class and in-car driving instructors are Ministry of Transportation certified driving school teachers who are highly experienced, professional, patient, and kind. The in-class session is meant to be enjoyable and instructive while also correctly educating our students to be the greatest and safest drivers they can be in a Oakville class site that is always maintained clean, bright, and equipped with the essential advanced education material. Our administrative team is skilled, experienced, and pleasant. They will offer you with comprehensive help and direction during the Driver Training Program, as well as guidance through the automobile purchasing and insurance processes. Join one of our programs today if you are in the Burlington or Oakville area, and our team will assure that you gain the knowledge needed to be a successful driver. If you have any questions or would like more information on our program, please feel free to contact us at 905-257-1575.

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London Safety Certificate

london safety certificate

London

Welcome to London Safety Certificate, your trusted partner in ensuring safety and compliance for residential and commercial properties throughout London. With a strong commitment to delivering exceptional service, we specialize in a wide range of safety certifications and assessments designed to protect lives and property. OUR SERVICES * EICR (Electrical Installation Condition Report): We conduct comprehensive inspections of your electrical systems to ensure they meet the latest safety standards and regulations. Our detailed reports provide clarity on the condition of your electrical installations and highlight any necessary remedial work. * PAT Testing (Portable Appliance Testing): Our PAT testing service ensures that your electrical appliances are safe to use. We test a variety of appliances, providing you with the necessary documentation to demonstrate compliance with health and safety regulations. * Fire Risk Assessments: We offer thorough fire risk assessments to identify potential hazards within your premises. Our assessments include actionable recommendations to mitigate risks and enhance fire safety, ensuring compliance with legal requirements. * Gas Safety Checks: Our qualified gas engineers conduct rigorous safety checks on gas installations and appliances. We provide you with Gas Safety Certificates, ensuring that you comply with legal obligations and maintain a safe environment for your tenants. * Emergency Lighting Testing: We perform regular testing of emergency lighting systems to ensure they function correctly in the event of a power failure. This service is essential for maintaining safety in commercial buildings and public spaces. * Consumer Unit Replacement: We specialize in upgrading and replacing outdated consumer units (fuse boxes) to improve electrical safety and efficiency. Our expert team ensures that your electrical distribution is up to code and functioning optimally. * Asbestos Surveys: Our comprehensive asbestos surveys identify the presence of asbestos in your property, ensuring compliance with health and safety regulations. We provide detailed reports and recommendations for safe management or removal. * Fire Alarm Installation and Maintenance: We install and maintain fire alarm systems tailored to your specific needs. Our services ensure that your fire safety measures are robust and reliable, protecting occupants and property. * Landlord Safety Certificates: We provide all necessary safety certificates for landlords, including gas safety and electrical safety certificates, ensuring that you meet your legal obligations and provide a safe environment for tenants. WHY CHOOSE US? At London Safety Certificate, we pride ourselves on our expertise and professionalism. Our team consists of qualified professionals with extensive experience in safety compliance and risk management. We understand the importance of safety in your premises and are dedicated to providing reliable and efficient services. We want you to know that our commitment to customer satisfaction means working closely with you to understand your specific needs and tailor our services accordingly. Whether you are a homeowner, landlord, or business owner, you can trust us to provide the highest quality safety assessments and certifications. Thank you for choosing London Safety Certificate as your safety partner. We look forward to working with you to ensure a safe and compliant environment.

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Masters Assignment Help

masters assignment help

London

At Masters Assignment Help, we understand the importance of getting quality assignment help to achieve success in your academic career. That’s why we offer a full range of services to help you get the most out of your studies. We provide professional assignment help and dissertation help services to help you meet your academic goals. Our team of experienced writers can provide quality content for any type of assignment, including essays, dissertations, research papers, case studies, and more. We offer a wide range of services to make sure you get the best results for your assignments, including: * Expert Assignment Help: Expert Assignment Help [https://mastersassignmenthelp.com/plagiarism-free-essay-writing-services/] is a service that provides help to students in completing their academic assignments. They have a team of experts who are well-versed in various subjects and can help students in writing high-quality assignments. The service is reliable and affordable, and they ensure timely delivery of assignments. The experts can also provide students with guidance on how to approach their assignments, including research, analysis, and presentation. With Expert Assignment Help, students can be confident that their assignments will be completed to a high standard, allowing them to focus on other aspects of their studies * Thesis Writing: MastersAssignmentHelp is a reliable platform that offers professional and affordable thesis writing help [https://mastersassignmenthelp.com/assignment-writing-services/] to students pursuing their academic degrees. We have a team of experienced and highly qualified Thesis writers who are proficient in various academic fields, ensuring that they can handle any thesis writing task with ease. Our services are available 24/7, and we guarantee timely delivery of high-quality, plagiarism-free work. We understand the importance of submitting a well-written thesis to meet academic requirements, and we strive to provide our clients with exceptional services that meet their expectations. Contact us today for the best thesis writing assignment helper that will guarantee you high grades. * Research Writing: Masters Assignment Help offers the best research paper writing services [https://mastersassignmenthelp.com/assignment-writing-services/] for students who need assignment help with their academic assignments. Our team of highly qualified and experienced assignment helpers ensures that all papers are written from scratch and are completely original. We understand the importance of deadlines and strive to deliver all orders on time. We also offer a range of other services such as editing, proofreading, and formatting to ensure that your paper meets all academic standards. With our affordable prices, you can be sure that you are getting the best value for your money. Contact us today and let us help you excel in your academic journey. * Coursework: We offer the best coursework help online to students who need assignment help with their academic assignments. Our team of experienced and highly qualified Coursework assignment helpers is dedicated to providing unique and original content that meets the highest standards of academic writing. We understand that every student has different needs and requirements, which is why we tailor our services to meet individual needs. Whether you need help with research, writing, or editing, we have experts in every field who can provide you with the assistance you need. We take pride in our commitment to quality and customer satisfaction. Our team works tirelessly to ensure that all assignments are delivered on time and meet the highest academic standards. So if you’re looking for reliable coursework help online, look no further than MastersAssignmentHelp [https://mastersassignmenthelp.com/]. * Dissertation Help: Masters Assignment Help is a reliable and trustworthy platform that offers dissertation help online to students [https://mastersassignmenthelp.com/dissertation-writing-services/] worldwide. With a team of experienced writers and editors, they provide high-quality and authentic dissertations that are tailored to meet the specific needs of each client. Whether you need help with topic selection, research, writing, or editing, they have the expertise and skills to deliver top-notch work. They also offer timely delivery and 24/7 customer support to ensure that you have a seamless experience. With their dissertation help online, you can be confident of achieving academic success and advancing your career prospects.

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The Experience Corp

the experience corp

Who We Are The Experience Corporation, is a boutique training and consulting firm dedicated to enhancing customer satisfaction through online training for frontline teams and individual professionals. We provide engaging courses which focus on equipping learners with the practical skills needed to uplevel their soft skills.  We also provide oragnisations with online learning solutions to equip their frontline staff and managers with exceptional soft skills.  Our courses cover the following topics:  * Customer Service  * Customer Experience (CX) * CX Management  * Complaint Handling  * Time Management  * Challenging Customers  * Professional Communication  Who We Help Our courses are for individual learners who are looking to upskill themselves so they can stand out for a promotion, boost their CV and improve their performance at work.  We also serve corporate organisations by providing online learning solutions for frontline employees and their managers.  We serve a variety of industries such as  * Retail * Hospitality * Non-profit * Healthcare * Financial Services   * Previous Clients  Our previous corporate clients include The National Health Service and The Atlas Building London.

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John Academy

john academy

4.3(43)

London

John Academy is a leading eLearning provider based in the UK, committed to empowering individuals through high-quality online education. With a diverse range of courses spanning various disciplines, we offer flexible and accessible learning opportunities to learners worldwide.  Our expertly designed courses are delivered by industry professionals, ensuring practical relevance and skill enhancement. Whether you’re looking to advance your career, explore new interests, or develop personal growth, John Academy provides an immersive and engaging learning experience. Discover your potential with our user-friendly platform and unlock a world of knowledge at your fingertips.  Visit our website at johnacademy.co.uk [http://johnacademy.co.uk/] and embark on a transformative learning journey today.

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MLP Training

mlp training

Lancaster

Thank you We are now celebrating 30 years of providing outstanding training to the UK and overseas. And we want to thank our customers for the high level of support they have given us over the years. At MLP Training we understand that our customers demand the very best training. That is why we always provide the following. Great Trainers MLP trainers are among the world's finest. They deliver great training and are highly recommended: backed-up by strong testimonials from their delegates and by constant performance evaluation. Great Courses These Powerful Courses have been carefully honed using continuous customer satisfaction surveys and best practice. They are tried ,tested and proven to deliver results. Great Venue Set in 50 acres of park land and with large, air-conditioned training rooms, our venue also offers delegates free parking, Free lunch and free use of the Leisure club. gym, spar & pool . This is a great place for you to learn new skills and relax away from work, Great Results Since 1990 we have built our reputation on getting good results for our customers.That is why they continue to use MLP as part of their Continuous Professional Development programmes. Privacy Policy. At MLP Training we are committed to protecting and respecting your privacy This policy and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, via www.mlptraining.co.uk phone e-mail or other means. The data we collect is stored on our CRM system for use by MLP Training only. It will not be sold for use by other parties. Any payment transactions are via PayPal and they are encrypted. Credit card numbers are used for processing payment only via PayPal and are not copied or retained for other purposes by MLP Training. You may ask to be removed from our CRM and unsubscribe from our e-mail, direct mail or other means at any time. E-mailmlp@mlptraining.co.uk or call 01204 888826. If it is appropriate to delete a record from a live system, MLP Training will also delete the record from any back-up of the information on that system, unless there are business reasons to retain back-ups or compensating controls in place. Social media We use a third-party provider via Hootsuite to schedule daily updates to LinkedIn, Facebook and Twitter we currently do not use Hootsuite to engage with our followers. People who email us We monitor all emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. Data retention To comply with information retention best practice, MLP Training establish standard retention periods for different categories of information, keeping in mind any professional rules or regulatory requirements that apply and ensuring that those retention periods are being applied in practice. Any personal information that is no longer required will either be archived or deleted in a secure manner. Website & Email hosting Our site’s website and emails are hosted by: Fat Media 12 Spring Garden Street Lancaster LA1 1TH 01524 590430 All data on the server is password protected Unfortunately, the transmission of information via email and over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Complaints and contact Questions, comments and complaints regarding this privacy policy or the site and services should be addressed to mlp@mlptraining.co.uk We aim to respond to all enquiries and complaints within 48 hours. Best regards MLP Training. Sale and Business development trainingMike Le Put, of MLP Training As author, publisher, trainer and motivational speaker, Mike Le Put has trained over 30,000 people and inspired professionals across the UK, USA and the Far East. He works as a Training Consultant to many of the UK’s largest companies and his programmes have been distributed worldwide by the BBC. MLP Training brings you an established reputation for quality training and personal development. These powerful MLP Training Programmes are the result of over two decades of working with outstanding Professionals across a wide range of industries, covering every conceivable product and service. During this time we have had the pleasure of working with some of the world’s leading companies, helping them to develop their people and their businesses. Now you can tap into this wealth of experience and make these powerful programmes work for you. Our mission is, quite simply, to help you achieve your goals and become the best that you can be. We look forward to working with you.

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Courses matching "Customer Satisfaction"

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Certified Data Center Facilities Operations Manager (CDFOM)

By Nexus Human

Certified Data Center Facilities Operations Manager (CDFOM)
Delivered OnlineWed, Nov 6 • 07:00
£2050

Certified Lean Six Sigma Green Belt Training November 2024

By Centre for Competitiveness

Course Overview Lean Six Sigma is a proven combination of tools and techniques that has been used by leading organizations to improve efficiency, productivity and customer satisfaction. It achieves this by providing a rigorous and structured methodology and team approach to problem solving which leads to quality and performance improvements. Our Lean Six Sigma Green Belt training is a seven-day programme which includes an in-house project designed to provide participants with an understanding of the Six Sigma Green Belt Process and it’s practical application.  Trainees will enhance their current skills by developing a thorough understanding of the DMAIC (Define/Measure/Analyse/Improve/Control) methodology and its applications, creating a culture of problem solving and continuous improvement in their organization. In this way, key personnel become valuable contributors in achieving the larger goals and objectives of their organization. This powerful tool will enable you and your team to identify opportunities for improvement, and assist in the implementation of projects leading to efficiency by equipping key personnel with the expertise and the tools needed to manage and participate in cost reduction projects with innovative solutions.  Trainees will learn how to use data to pinpoint processes that need to be analysed and improved using the Six Sigma Tool sets, with a view to problem solving, increasing operational efficiency, improving productivity and customer satisfaction and the company’s overall business results. Our Lean Six Sigma Green Belt programme incorporates a project to be undertaken in your own organization during and after the training modules. This allows you to apply the tools, in your own working environment, to processes that are known to you, making the training relevant, and also leaving a improvement with measurable results in your organization. MINITAB (trial version can be downloaded free) and Excel software are used by participants during the training sessions and to complete their projects. Structure of the Course This 7-day training programme is divided into three modules as follows:  Define / Measure Phase - 3 days from Nov 25th to 27th, 2024 Analyse Phase - 2 days on January 13th &14th, 2025 Improve / Control Phase - 2 days on February 17th & 18th, 2025 A gap of 4 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology and tools learned during the previous module. Extra support can be provided between modules for each trainees with their project work. We provide a Lean Six Sigma Green Belt Manual for all delegates, and a Certification is awarded upon completion of the Green Belt training and ONE project by each trainee in which the targeted outcomes have been achieved. An outcome report and/or project presentation which demonstrates the use of the tools and methodology is required. Cost: £1,800 + VAT per person. What is included Seven days of face-to-face training delivered in 3 modules as listed above Project review and support for all participants during modules 2 & 3. Remote support available for the duration of the programme for trainees to consult with the trainer. All training material, and a Lean Six Sigma Green Belt Manual for all delegates Refreshments and lunch provided each day of training Free car park for all delegates Lean Six Sigma Green Belt certificate In-house Option This workshop can also be delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. Contact us for more details at compete@cforc.org and we will be happy to discuss in the context of your own business needs. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Certified Lean Six Sigma Green Belt Training November 2024
Delivered In-Person in AntrimMon, Nov 25 • 09:00 + more
£1800

EMAIL ETIQUETTE

5.0(4)

By Improving Communications Uk

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY. This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction. Attendees will be able to: Write clearly, creating an greater public perception of expertise; Be more efficient with written communication, reducing wasted time and adding to profitability; and Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.   TOPICS Benefits of using email Purpose of E-mail Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging Basic E-mail Plans Subject Lines Paragraph Structure Details Summary of Problem Use of CC and BCC TYPING IN ALL CAPS IS YELLING! Proofreading   Online Format—Email Etiquette is a 90-minute interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar. Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE
Delivered OnlineTue, Nov 19 • 23:00 + more
£99

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE
Delivered OnlineWed, Jan 22 • 20:00 + more
£316

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

5.0(2)

By Studyhub UK

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training
Delivered Online On Demand3 hours 38 minutes
£10.99

Customer Service Masterclass - An Unforgettable Support Experience

By Compete High

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

Customer Service Masterclass - An Unforgettable Support Experience
Delivered Online On Demand1 hour
£25

Lean Manufacturing

By Compete High

🌟 Unlock Efficiency with Lean Manufacturing Course! 🌟 Welcome to the gateway of transformation! Dive into the world of Lean Manufacturing and revolutionize your approach to production. 🚀 Our Lean Manufacturing course is your key to mastering the principles that drive operational excellence, enhance productivity, and foster continuous improvement. 🏭 Why Lean Manufacturing Matters: In today's fast-paced industrial landscape, efficiency isn't just an advantage; it's a necessity. Lean Manufacturing techniques offer a proven framework to streamline processes, eliminate waste, and optimize resources. From reducing lead times to enhancing quality, the principles of Lean empower organizations to thrive in competitive markets. With our course, you'll gain the knowledge and skills needed to implement Lean methodologies effectively and drive tangible results. 📚 What You'll Learn: Embark on a transformative journey as you explore foundational concepts such as value stream mapping, Kaizen, Kanban, and the 5S methodology. Discover how Lean principles can be applied across diverse industries, from automotive to healthcare, to foster a culture of continuous improvement. Through engaging lectures, case studies, and interactive exercises, you'll gain practical insights into optimizing processes, minimizing defects, and maximizing customer value. 🎯 Key Benefits of Our Lean Manufacturing Course: Boost Operational Efficiency: Streamline workflows, minimize waste, and enhance productivity to achieve operational excellence. Drive Cost Reduction: Identify and eliminate non-value-added activities to optimize resources and reduce production costs. Enhance Quality and Customer Satisfaction: Implement Lean principles to improve product quality, reliability, and customer satisfaction. Empower Your Team: Foster a culture of collaboration, problem-solving, and innovation to empower your workforce and drive sustainable growth. Stay Ahead of the Competition: Gain a competitive edge by mastering Lean Manufacturing techniques that enable you to adapt quickly to changing market demands. 🎓 Who is this for? Our Lean Manufacturing course is designed for professionals across all levels of experience, including: Manufacturing Managers and Supervisors Process Improvement Specialists Supply Chain and Operations Professionals Engineers and Quality Assurance Experts Business Leaders and Entrepreneurs seeking operational excellence Whether you're looking to advance your career, drive organizational change, or enhance your industry expertise, this course is tailored to meet your needs. 🚀 Career Path: A certification in Lean Manufacturing opens doors to a multitude of exciting career opportunities, including: Lean Manufacturing Manager Continuous Improvement Specialist Supply Chain Analyst Quality Assurance Manager Operations Director Process Engineer Equip yourself with the skills and knowledge employers value most in today's competitive job market and propel your career to new heights with our comprehensive Lean Manufacturing course.   📝 FAQ: Q: Is prior experience required to enroll in the course? A: No prior experience in Lean Manufacturing is required. Our course caters to individuals at all skill levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and individual pace. Typically, participants can complete the program within a few weeks to a few months. Q: Is the course instructor-led or self-paced? A: Our Lean Manufacturing course offers flexible learning options to accommodate diverse schedules and learning preferences. Participants can choose between instructor-led sessions, self-paced modules, or a combination of both. Q: Will I receive a certification upon completion of the course? A: Yes, participants who successfully complete the course requirements will receive a certification validating their proficiency in Lean Manufacturing principles and methodologies. Q: Can the course materials be accessed online? A: Yes, all course materials, including lectures, readings, and resources, are accessible online through our user-friendly learning platform. Participants can conveniently engage with the content from anywhere with an internet connection. Q: Is financial assistance available for the course? A: We offer various payment options and financial assistance programs to make our courses accessible to individuals from diverse backgrounds. Please contact our enrollment advisors for more information on available options. Unlock your potential, elevate your skills, and embark on a transformative journey towards operational excellence with our Lean Manufacturing course. Enroll today and take the first step towards a brighter, more efficient future! 🌟 Course Curriculum Curriculum Curriculum 00:00 Module 1-What is Lean Manufacturing What is Lean Manufacturing 00:00 Module 2-Benefits Benefits 00:00 Module 3-The Lean Manufacturing Process The Lean Manufacturing Process 00:00 Module 4-Breakthrough Profits Breakthrough Profits 00:00 Module 5-Is Lean Manufacturing For You Is Lean Manufacturing For You 00:00 Module 6-Other Aspects Other Aspects 00:00 Module 7-LM Toolkit Optimisations LM Toolkit Optimisations 00:00 Module 8-Participation Participation 00:00 Module 9-Success In Lean Success In Lean 00:00 Module 10-Willingness Willingness 00:00

Lean Manufacturing
Delivered Online On Demand10 hours
£25

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Maximizing Profits Using Thrivecart

By Compete High

🚀 Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! 🚀 Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform!   🌟 Why Thrivecart? Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line.   🚀 What You'll Learn: Mastering the Thrivecart Dashboard: Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process. Advanced Product Setup: Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value. Automated Sales Funnels: Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business. Conversion-Boosting Strategies: Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers. Integration Mastery: Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem. Optimizing for Profits: Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction. Analytics and Data Insights: Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance.   💡 Why Choose This Course? ✅ Expert Guidance: Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart. ✅ Actionable Insights: Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results. ✅ Community Support: Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success. ✅ Lifetime Access: Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements.   💰 Don't Miss Out on This Limited-Time Opportunity! Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold. Course Curriculum

Maximizing Profits Using Thrivecart
Delivered Online On Demand1 hour
£25

Level 5 Certificate in Cleaning

By The Teachers Training

Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning
Delivered Online On Demand6 hours
£15
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